ITunes on win 8 shows unknown error -42110 on startup and video-audio don't sync

I tried updating and unistalling and reinstalling itunes on windows 8 and also deleting the Application data files.  Still get unknown error -42110 on every startup.
Don't know if it's related but on every movie the audio and ideo drift badly out of sync.
Apple support have just wasted my time on this.

If your iTunes is up to date, remove the SC Info folder.

Similar Messages

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    After downloading a film rental in itunes, and when pressing Play following message comes up: We could not complete your Itunes Store request, -42110 an unknown error occured

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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  • TS1424 Can't sign into the iTunes store because of "unknown error", but my password and email is correct

    That's basically it
    I have the right info, but it just says "Unknown Error"
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  • HT203200 Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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    my ipad 2 3G crashed while playing an HD movie on iOS 7.1, then it enter into recovery mode, i tried itunes restore and it fails showing unknown error (27), i retried for about 100 times with no benefit.... any ideas or help please???

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  • ITunes gave unknown error -42110

    When opening iTunes, I get unknown error -42110.  What is this?

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • Itunes showing unknown error (-208)

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    Self Designed Mix   Windows XP Pro   Amd cpu

    Flashmark, welcome to Apple discussions.
    Glad you got it sorted!
    Hi Flashmark wonder if you can help me ? New user and just down loaded a track from music store then authorised pc but unknown error (-208) "there was an error in the music store please try again later" keeps coming up... been trying for three days now but still the same message!! Can you Help please ?

  • ITunes keep showing unknown error 48 while restoring iphone 4s. I've already followed applesupport suggestions of reinstalling iTunes, deleting previously downloaded ipsw on my computer and re-downloading it (countless times!) but still to no avail.

    Hi. A very much help needed.
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    Hello Sean,
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    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
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  • Iphone 5 cant be restored, it shows unknown error -1 while trying to restore and it only display connect to Itune

    Iphone 5 cant be restored, it shows unknown error -1 while trying to restore and it only display connect to Itune

    Greetings ayokunlefromlos angeles,
    Welcome to the Apple Support Communities!
    I understand that when attempting to restore your iPhone you receive an error and your iPhone shows the Connect to iTunes screen. To begin troubleshooting, I would suggest manually placing your iPhone in recovery mode and attempting the restore. Please follow the instructions located in the attached article to complete this process. 
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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    Joe

  • When I startup Itunes I get "An Unknown Error Occurred -42110" Message.  Can you tell me what is wrong and how to resolve?

    When I startup Itunes I get "An Unknown Error Occurred -42110" Message.  Can you tell me what is wrong and how to resolve?

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • HT1926 How do I authorize a windows 8/64 but I/explorer computer?The Apple website is way out of date and the support led to an unknown error -42110 and the advice was wrong and inoperable from the support man Gulab

    I have bought a New Computer as my Old one did it's HDD. I now have windows 8/64 bit  I/E 10 and am trying to Authorise my New Computer. I have downloaded the latest version and I got an ""unknown error -42110 "" .I went to te apple website and that says how to deactivate a SC folder or something in windows 7 or windows vista.
    It also says to go to ""store|"" > Authorise Computer"" and I can't get anything,so I contacted  Apple support and I got some person called Gulab who sent me links to the same obsolete apple website which says exactly what I have said above.
    I open iTunes and it lets me login with my apple id and says that I have $78.00 in credit and to be honest I can't understand the updated version/s let alone find how to ""Authorise "" my new computer.Gulab said to delete te sc Folder but the website (Apple) says this ios for windows 7 and windows vista.
    Running around in circles. Apple website needs to be drastically updated instead of updating iTunes .
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    (1) There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
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    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
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    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:
    (2) Some discussion on means of locating the SC Info folder on Windows 8 systems in the following topic:
    TS1389 Re: How can you do this in windows 8?

  • ITunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this?

    iTunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this? I've tried alot of solutions and nothing seems to be working at all
    Each time I try to connect to the iTunes store, this has popped up. I googled error (-3212) and also followed the steps on iTunes support. I downloaded the new itunes and chose "repair files" all to no prevail. I use iTunes on a daily basis and bought and iTunes card 2 weeks ago which I now cannot use. Does anyone know how to fix this?

    Just in case, let's try the following document:
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  • TS3694 I have unknown error (-42110). What does this mean and what can I do about it?

    Everytime when I start iTunes I get the message about an unknown error -42110. It has probably to do something with importing music, because I add some new music, but can't find it in my library. When I search I found it, but can't play it or click on it.

    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes
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  • We could not complete your itunes store request. an unknown error occurred (-1202) what to do??

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