Itunes on windows 7 causes computer display problem
i have had my laptop for 6 months and it has widows 7, i have used the latest version of itunes(10.1.2) with no problems. Then my kaspersky anti virus expired so i downloaded norton security suite from our internet provider because it was free. The next day when i started up itunes, it caused the screen to go black for a second and when the display came back it was discolored and pixelated, and not just for itunes, it did it for everything i did on the computer. When i quit itunes the display goes back to normal. ive tried itunes after getting rid of norton and that didnt work, ive also re-installed itunes and it didnt work
can anyone help me?
The next day when i started up itunes, it caused the screen to go black for a second and when the display came back it was discolored and pixelated, and not just for itunes, it did it for everything i did on the computer.
That sounds like a display setting has been engaged in your iTunes compatibility tab.
Try the following document, with the following modification: make sure that *no boxes whatsoever* are checked in the compatibility tab (not just the compatibility mode checkbox):
[iTunes for Windows: How to turn off Compatibility Mode|http://support.apple.com/kb/TS1489]
Does that clear up the display trouble?
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