ITunes on windows 7 does not recognise my iPhone 5 anymore
Hi everyone ,
Today I tried to sync my iPhone 5, I updated it to the latest software and did the same on my PC . Now when I plug in my phone it shows the phone , but thinks its a new one and asks me to delete my phone then reconnect. However there's no backup I can use then. It's as if I have never used iTunes with this phone ever before . Im desperate here, I don't want to loose everything I have on the phone ;-( please help me. I've tried for 10 hours with nothing .
It works now following the discussion "My iPad 2 doesn't show up in iTunes" posted by iFart last month !
Using the USB ports on the back of computer (instead of the front ones) works without a problem.
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-http://support.apple.com/kb/HT1923?viewlocale=en_US -
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IPod Nano: Error Message "The USB device has malfunctioned and Windows does not recognise it"
Hi everyone, I just received 2 brand new iPod Nanos for my kids for Christmas, thought I'd be smart and sync them both now before wrapping them so I don't have to be messing around with them on the day. One synced without a problem, then using the same cable, same computer, same USB port, the 2nd one came up with "The USB device has malfunctioned and Windows does not recognise it" I've tried restarting my computer, unplugging and reinserting the USB. Is there anthing else I can try before returning it? Thanking you for any help.
I have solved my problem, I ended up ringing Apple and got an awesome lady who told me to reset it by pressing the sleep button and menu button together for about 10 seconds and once it actually turned on for the first time the computer then recognised it, so it's all good, :-) Thank you lovely lady!
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HELP!!!!!!!!!!!Hi ameet2005,
Please check if the following suggestions help:
First, please disconnect all USB devices and then perform the following steps:
1. Click "Start" button, type “devmgmt.msc” (without quotation marks) in the “Search” bar and press "Enter". Click “Continue”
if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
If the issue persists, please check if it can be resolved by running
System File Checker.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” -
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B noir
Yes that is correct
Okay. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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Windows does not recognize my iphone name, but itunes does
This is a reqpost of another forum on diff site, but is the exact same problem i have~
After the IOS5 update~ and and updating two phones on same computer~
I have windows 7 x64bit, and the problem is it does not recognize my iPhone's name anymore.. in itunes it shows the correct name but when ever i look at My Computer listed under portable devices the name is wrong instead of being Louie's iPhone it shows Kim's iPhone (My Fiancees iPhone).. i can still access it and get my pictures and stuff but the name of the device is just wrong.. so im hoping you guys know how to solve this problem.. this only started happening when i installed iOS 5...
so to sum it up..
iTunes... Louie's iPhone
Windows... Kim's iPhone
here are the things I already did but did not work...
... uninstalled everything apple, rebooted and reinstalled.
... restored my iPhone as new 3x and still nothing....
I am at a lost here.. so please help me guys? i know you can solve this coz sinful has never failed me beforeIn Windows 7, it is not possible to change the name by right-clicking and selecting properties! It doesn't work...
The only solution that worked was to search the registry for the incorrect name and adjust it by hand, which strikes me as a pretty ****** solution! Better would be that the Apple USB driver would just use a neutral name like "iPhone". Which makes me wonder what would happen if two iPhones are connected at the same time: how can they be told apart in the "Computer" application? -
I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
Tried the tips
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See Here > http://support.apple.com/kb/HT1808
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Take your time... Pay particular attention to Steps 3 and 4
Note:
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ThanksHello there, nikaa_87.
The following Knowledge Base article provides some pointers for when your iPhone is not recognized by iTunes:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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