ITunes on Windows will not update any iOS-device

I have three iOS-devices. An iPod Touch 3rd gen (ver 3.1.3), and iPhone 3GS (4.2.1) and iPad. It's been a really long time that I remember that iTunes offered to update any of them. iTunes itself has been regularly updating and is now 10.5.1.42. The PC is Windows 7 Home Premium.
So, no updates being offered when I sync the devices, it will always check and say it will check again in a few weeks. I agreed to borrow my iPad to a friend, wiped it, and the moment he hooked it up to his Mac-iTunes, it suggested iOS5. I then decided I need to get to the bottom of this update issue of my own iTunes. I started by downloading the relevant ipsw-files for my phone and Touch and trying a direct shift-restore update. The result is the message: The iPhone ... could not be updated because the firmware file is not compatible. Same message for the Touch.
I tried installing iTunes on another computer at home, same message if I check for an update. Same error message if I try using a local file. Tried putting the Touch in DFU-mode, in that case iTunes goes through a lengthy update process, but the result is the same 3.1.3 iOS.
Nothing in the hosts-file about Apple. The Touch and the iPhone have never had any beta-releases or jailbreak code. The only thing I can think of is that I have two iTunes-accounts. My regular European one, and one to the US store. However, the second iTunes I installed is empty of any purchases and only has been signed on with my European account.
Any ideas? Have not tried Apple Support yet...if I can even get it for this old devices...

Solved

Similar Messages

Itunes for windows will not update

Just tried to update itunes for windows and nothing happened. please advise

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

HT4623 I have the IPad 1 and it will not update any IOS above the 5.1.1, it gives a message that the software is up to date. Can I update the IOS system in the IPad 1

I have the IPad 1 and can't update the IOS system above 5.1.1, is this correct or is there a way to update the IOS system?

That's correct.
(92613)

HT4061 good morning! I just did a software update on my phone (finally) last night and now my phone will not come on. All it keeps showing is the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYone please expl

Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???

The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

TS3274 I have the first iPad and it will not update to IOS 6. It is also dropping wifi. Any ideas

I have the first iPad and it will not update to IOS 6. It is also dropping wifi. Any ideas

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPhone 4S will not discover any bluetooth devices since I updated to iOS7.

My iPhone 4S will not discover any bluetooth devices since I updated to iOS7. I have restored the phone to factory settings etc.. still not working! I have tried this on numerous devices, e.g. handsfree in car, ipad. Please help

Hello there, DonnaLou.
The following Knowledge Base article provides some pretty extensive steps for troubleshooting Bluetooth issues:
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
If you feel you have gone through all of these steps already, the article recoommends:
If the issue persists after restoring your iOS device in iTunes, contact Apple for support and service options.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPhone will not update to iOS

Hi,
My iPhone will not updat eto iOS 6.
It will update for about 5 minutes and then it says it cannot update.
it is really frustrating because I am excited to see whats new.
It is on a power source.
Anyone can give suggestions?
Thanks.

Did you check your security software settings, to make sure, that iTunes can contact Apple servers?
iTunes for Windows: Troubleshooting security software issues

HT201210 Iphone 4s will not update to iOS 7. Says an error occurred. I have to plug my phone into the computer also because it will not connect to home wifi. All other devices will connect to wifi though. I have enough storage to update also.

My iphone 4s will not update to ios 7. I'm trying to update this through my imac because the iphone will also not connect to my home wifi. I've tried several different things but nothing is working. I deleted enough pics and apps so there is enough storage. When i plug it in, it starts to bring all my photos to the imac. I cancel this because i don't want it. It then says extracting software, backing up iphone, then i get the error message. Do I need the iphone 5?

I just tried again, no code comes up on the imac. Just says cannot back up this device with my "initials" because of an error. It's weird because my iphone has been connected to othert wifi sources in the past. I've looked through these forums and have tried multiple things like resetting the phone, resetting network, shutting off modem and router, nothing works. I have an apple airport extreme router too. Any suggestions are greatly appreciated.

My iphone was stolen and my mother gave me her 3GS, however she never updated the soft ware. It is on 3.13 and will not update to IOS 5. Help!

My iphone was stolen and my mother gave me her 3GS, however she never updated the soft ware. It is on 3.13 and will not update to IOS 5. Help!

How about the issues with 3.1.3 on the 3GS?
3.1.3 battery problem
OS 3.1.3 battery issues
3.1.3 upgrade - shortened battery life?
Battery life cut after 3.1.3 update on iPhone 3G
3.1.3 Firmware is a battery killer - how do I back out this upgrade?
Some users have problems with any release. iOS 5 is no different, not better, not worse.

HT4623 my iphone 5 will not update to ios 7.0.4

my iphones 5 will not update to ios 7.0.4 "unable to install update" error occrred while installing ios 7.0.4?

first back up info onto itunes. then
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

My iPod will not update to iOS 5.

My iPod is a third generation, my iTunes is 10.5, and my iPod syncs when I plug it into my laptop but it will not update to iOS 5 when I plug it in. It just does it's normal syncing process like it's suppose too. Help please?

Looks like yours is a 2nd Gen... If so... iOS 4.2.1 is as far as it can go.
Identify iPod Models
http://support.apple.com/kb/ht1353
The 1st Gen iPod can go to iOS 3.1.3
The 2nd Gen can go to 4.2.1
The 3rd Gen can go to 5.1.1
The 4th Gen can go to 6

IPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers?

iPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers? I downloaded old version of Numbers 2.0.1 from DVD but with both versions the 2.0.1 will not open. So both versions are present but only the new version functions. I tried to drag the new version to the trash but the old version still runs error message and will not open. I did not try to restart with the new version in the trash.

Maybe. See:
Reverting to previous version of Numbers

So, my ipod touch is running 5.1.1 and is slow and sometimes unresponsive. According to Apple it will not update to iOS 6. It is a 32GB, 3rd Generation. I want the new features but it's making me mad. I do not want to jailbreak. HELP?!

So, my IPod touch is running 5.1.1 and is slow and sometimes unresponsive. According to Apple it will not update to iOS 6. It is a 32GB, 3rd Generation. I want the new features but it's making me mad. I do not want to jailbreak. As this would void my device from Apple. I love the features iOS 6 has to offer but I don't want to put out anymore money. IPods are expensive enough, Should I use blobs? Or would that make my device worse. Plus I do not want to pay $20.00 for a chat and have to wait all day to someone who I can't understand on the telephone. someone help me please.

For the slowness:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Itunes 11.4 will not sync any music

Itunes 11.4 will not sync any music to iPad 2 mini or iPhone 3GS after upgrade. I have tried a full restore and hard resets on the iPhone. I have tried multiple combinations of checking and unchecking the boxed related to transfers and automatic syncing.
I hit the sync button and only for a brief second does it appear to attempt to sync and then nothing further happens. It seems to abort with no error message. Any assistance would be appreciated or thumbs up from those with similar problems after a recent upgrade.
I am using OS 10.6.8.
Thank you!

i'm in the same boat. setting up my iPhone 6 as a new device (as i've done numerous of times with my other iDevices). i've had zero luck on transferring my library and playlist over to my new iPhone 6. I do nothing different than what i've done before. I'm experiencing the same thing as the OP. It goes through the steps pretty quick and the storage capacity at the bottom shrinks a few GB's for my playlist i'm adding, then it reverts back to what it's currently at and does nothing, no errors.

HT201210 My ipod touch 2 gen will not update from IOS 4.2.1

My Ipod 2Gen will not update from IOS 4.2.1 keeps saying this is the most up to date software. Does the 2 Gen Ipod not allow anything higher than 4.2.1. HELP PLEASE!!!!

iOS 4.2.1 is the highest supported iOS version for the iPod Touch 2nd Generation.

ITunes on Windows will not update any iOS-device

Similar Messages

Maybe you are looking for