ITunes or Quicktime will not install

I have looked at other topics related to the problems i am having about installing iTunes and quicktime. Nothing seems to work. I have completely uninstalled everything i could find regarding itunes and quicktime. Then attempted to reinstall them. I have tried installing quicktime first, this doesn't work. I have also tried installing both together, and this does not work either. I live in Canada and have a compaq presario computer with windows XP. I dont see the problem here.
When trying to install itunes + quicktime it will continue through the entire process successfully then a message will appear right before comletion reading "HKEYLOCALMACHINE/software/classes/quicktime.quicktime/CLSID. Verify that your have sufficient access to that key, or contact your support personnel." .... then it will roll back action and nothing is installed....
I just purchased a new iPod Nano, and it told me to upgrade my version of iTunes..... and as you can see i simply can not. If anyone has an idea of what to do in my situation please respond and inform me on what i can do.

not sure about your problem but i managed to fix mine
i restored my computer to back a few days ago (before i started messing about with it) this did work so i had to start in safe mode to do it.
after this i manually uninstalled QT and itunes from the add/remove programs section in the control panel. Then i downloaded the installer clean-up program from microsoft and deleted all remaining QT and itunes files, after this all installations worked fine.
i hope this can help you out also.

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Itunes and quicktime will NOT install

I have been trying to re-install itunes and now quicktime onto my computer.
I get 3 messages. 1st one says that the install cannot find a file that does not seem to exist on my system. I tried find the file through its directory, cant find it!! It is a long directory with lots of numeric, very little alpha characters.
Next message is "error 1714" The older version of itunes cannot be removed. Contact tech support.
Next message "error 1603" Fatal error during installation. consult window installer help (msi.chm) or MSDN for more info.
I have looked for help on many posts and apple's site. I have tried to manually remove quicktime and itunes and it will not remove the old versions????
Someone please help me!!!!

windows installer has stopped working
a problem caused the program to stop working correctly.
windows will close the program and notify you if a solution is avabilable.
... and that's one that I wasn't thinking of ...
Head into your Windows Update. Are there any new updates available for you? If so, and you install, does that clear up the error message?

ITunes and Quicktime WILL NOT install no matter what!

After downloading QuickTime with iTunes, I keep getting this error:
"An exception occurred while trying to run m"C\Widows\system32\shell32.dll,Cotrol_RunDLL "C\
Windows\system32\QuickTime.cpl",QuickTime
iTunes won't install, QuickTime won't install, Customer support doesn't know what to tell me---
Has anyone else had this problem-- and better yes, does anyone know how to fix this? My laptop is about 6 months old, running Windows XP Media Edition. (Big sigh)

Deal Emalve,
Try change the path from C: to any other directory and then install..
Hope that works out.

ITunes 11.2.2 for Windows x64 will not successfully install. Removed prior iTunes, and still will not install. 10.7 installs just fine, but constantly asks to upgrade to 11.2.2. Any Thoughts?

iTunes 11.2.2 for Windows x64 will not successfully install. Removed prior iTunes, and still will not install. 10.7 installs just fine, but constantly asks to upgrade to 11.2.2. Any Thoughts?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
If needs be, the Microsoft Program Install and Uninstall Utility (MS Installer "Fixit") may be able to help force through the installation.
tt2

Itunes 10.5 will not install

itunes 10.5 will not install, keep getting messages saying componet not installed, and installation only option to cancel

yeah im stuck... i got itunes 10.4 to get re installed but 10.5 wont install. i keep getting this message

ITunes 10.1 will not install.

iTunes 10.1 will not install regardless of which installer I use. With all of them I get an error message to close iTunes (which is closed) and just before the end of the install it stops. I have tried several times with each installer with the same results.

try the procedure suggested in [this|http://discussions.apple.com/thread.jspa?messageID=12581713&#12581713] thread.
JGG

TS3212 i had to reinstall iTunes and it will not install

i had to reinstall iTunes and it will not install it keep on relling back

You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Checked for updates and tried to download latest version of itunes but it will not install

Please help !!!
I have had itunes installed for years but allof a sudden, when I try to complete an action (create a playlist for example) I get an error message
"Itunes has stopped working and must close"
I searched for updates and tried to install the latest vesion of itunes but it will not install - error message just says " failed to install correctly, try reinstalling"
What has gone wrong and what do I need to do ???
Fingers crossed

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Quicktime will not install on my PC - also stopping iTunes from working

Quicktime and iTunes will not install on my Vista SP 1 PC, Whenever I try to install either I get the following error message;
Quicktime - "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
iTunes - "The installation of Quicktime did not complete successfully. iTunes requires Quicktime."
From my iTunes error message I hope that by correcting the Quicktime error the iTunes should in turn be fixed.
I am using the latest installers for each and I can't understand why this is happening,
I have tried completely removing my old version of Quicktime and tried to copy my other PC's Quicktime folder into this one however that has not worked. I have also tried using the latest installers multiple times however I always get the same error message.
Please help me fix this error where Quicktime can't install,
Thanks
James

Says windows install package does not operate yet I can install other programs.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

Im trying to install itunes but quicktime will not allow it due to an update, i have downloaded the update but it wont install. ive tried everything i know to do. any suggestions.

i have been trying to download and intsall the latest version of i tunes, however i tunes will not install because quicktime is not up to date. I have downloaded the version of the proper quicktime update but it will not install. i need suggestions on how to fix this. this is my first mac its an old ibook g4, and i have limited computer knowledge.

Hi, and welcome to Apple Support Communities.
Which exact iBook model is it?
You can choose from this list:
http://www.everymac.com/systems/apple/ibook/index-ibook.html
Which version of the operating system is it running now? (It is impossible for an iBook G4 to run Mac OS X 10.0.)
How much RAM is installed?
What kind of optical drive does it have? (CD-ROM, CD-RW, DVD, Combo, or SuperDrive?)

ITunes and Quicktime will not load

Hi, when i try and load my iTunes, it will not load. It has been working fine for months, but has recently stopped!
When i try and load iTunes, i am given the standard Windows "iTunes has encountered a problem" screen with the error message of:
Error Signature
AppName: itunes.exe
AppVer: 6.0.0.3
ModName: quicktimeStreamingAuthoring.QTX
ModVer: 7.0.3.50
OffSet: 00016cb9
So i "Repaired" iTunes, which didnt fix the problem, i uninstalled it, which also didnt fix it.
Then i decided to try and uninstall Quicktime, due to it being the root of the problem, and i was greeted with this error:
Error Description
DLL function call crashed
QTInstallCode.QuickTimeUninstallPrc
Any ideas on what is the problem, and how to fix it?! Because i cannot install a new quicktime whilst this one is still on my computer, and i cant get it off!!
Any help would be greatly appreciated!
Matt

Okay... I'm waiting for this answer too!! Exact problem...was working fine now I get the "Itunes has encountered a problem...." I attempted to run Quicktime (it is needed, I understand) but now it will not run. I uninstalled all (could not even find Quicktime) and attempted to reinstall. Itunes apparently reinstalled but Quicktime will not... and now nothing is running.

QuickTime Will Not Install

I downloaded QuickTime 7.5.5 from Apple.com and I tried to install the program. I got through all the installation windows except for the last one. The status bar that shows how much of the program has installed and how much longer the installation process should take stops at 86% and 85%. The time remaining maintains a "less than a minute" notification but, it never finishes. I let the installation try to continue for roughly 20 minutes but, no luck. I will probably call for support on this problem, but I didn't know if anyone else ran into this problem, or if anyone knows how to fix this. I don't use QuickTime all that much, but I do use iTunes a lot and it appears that the newest version of iTunes (8.0) will not open without the latest QuickTime.
Thanks for any help anyone can provide.

Hi QandAknowit(noquite)all and welcome to the forums!
Repairing permissions is an important part of regular maintenance, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417

Apple programs, Help, Mail, iTunes, Safari, Quicktime will not launch.

Recently we downloaded some upgrades from Apple and now Help, Mail, iTunes, Safari and Quicktime will not launch. The icon dances on the dock, and the operating system records the program as having opened, but the program does not come up and the icon menu on the dock still displays open rather than quit. I have tried re-installing the programs to no avail.

"Repair disk was unable to repair these"
Any one of the following may fix the directory damage:
DiskWarrior
Highly recommended for *directory damage* repairs.
TechTool Pro
Multi-functional utility.
Drive Genius Multi-functional utility.
You will need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.
You must use the versions that are compatible w/your OS system & keep the utilities updated to avoid damaging/harming/trashing your system.

Itunes or quicktime will not open

I just purchased ipod and I downloaded itunes. at first it worked correctly, then it stopped opening and quicktime will not open either. I have tried re-installing numerous times to no avail. All the error message says unknown error send or don't send to MS. I am starting to get frustrated over this. It has taken up so much time. CAN SOMEONE PLEASE HELP ME????

Hi Dave. Many thanks for your response. I uninstalled iTunes and Quicktime and then reinstalled them and now I can open iTunes. I now have another problem. The music that is on my iPhone that was imported from my iTunes prior to resetting my Mac seems to be unavailable for me to play. It doesn't show up on my iPhone when it's not connected. But when I connect it to my Mac all the songs show up under the music tab of my iPhone but they are all light grey and when I click one an exclamation mark appears next to it. I've tried authorizing my account but that doesn't do anything.
If you have any idea what the problem could be I would really gratefull.

ITunes and Quicktime will not launch

I cannot get my iTunes or Quicktime to launch. I have uninstalled, reinstalled, upgraded, and tried several fixes that I found on this discussion board. No Luck! I'm using XP Pro SP3. When I first installed iTunes, it worked, but then quit working about 4 weeks later. I'm using the latest versions of both iTunes and Quicktime.

The error message you are getting suggests that you do have one of the problem codec packs installed on your system or you have had in the past.
Quicktime does not install Quicktime.cpl in the system32 directory.
It is possible that one of them was installed without you knowing with other software, I think Storm may get installed with other things although I can't name anything.
You must look for the things on my list and uninstall them if you find them. Check in Add/Remove programs to see if there is an entry there.
When you have uninstalled the problem items go on to the next stage. If you can't find anything you had better go on as well.
Download the stand alone Quicktime (the one without iTunes):
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

ITunes or Quicktime will not install

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