ITunes & Outlook 2010 no sync. of contacts and calendar

Hello together,
I have "iTunes 11.1.5.5", "Outlook 2010" and can't sync. my contacts and the calendar.
Under "Infos" there are no contacts (contackt groups) displayed ...
I went through all support informations, but nothing helped me.
I hope someone has a solution for thes problem.
Thanks in advance

By any chance are you running any Eset security software products (like Nod32) on that PC?
If so, there's a couple of alternatives.
Either try the procedure in Samoreen's post:
Re: iTunes 11.1.4.62 freezes while syncing with Outlook
Or, see if you can get hold of the Eset beta addressing the problem. As Samoreen notes in another post:
ESET have a workaround for this issue. They gave me access to a test version of the HIPS module and this fixed the problem. So I could re-enable the ESET_OPTIONS environment variable (although I still consider that it's a questionable idea). I upgraded to iTunes 11.1.5.5 and there was no problem.
So maybe you should get in touch with ESET support and request the new module ? Just send a message to Marcos in the ESET forum.
Re: Outlook 2013 Calendar Sync fails with new iTunes 11.1.5.5

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Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
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Hello all,
I'm having some trouble syncing my contacts and calendars to my iPod, because iTunes say's it doesn't have any available, and then it asks me to open that application.
This started after I forcibly shut down my computer.
I've tried replacing the information by deleting all of my contacts and calendars, and restoring using the Backup application, and I still got the same message asking me if I wan't to open iCal/Address Book.
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The most likely solution is to launch iSync
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For more information on SyncServices and OS X Mavericks, see the following Apple Support article:
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ITunes & Outlook 2010 no sync. of contacts and calendar

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