Itunes, overdrive media console issues

Upgraded to Windows 8.1, added sophos antivirus, updated overdrive and itunes and now can't transfer audiobooks from overdrive to itouch- transfers appears to occur but greyed out in itunes and on Itouch- then disappears
Miss my audiobooks, not sure what to do next- contacted overdrive and did what they recommended as well as Apple and no response
Anyone have any advice
thanks
MMC

Try:
- Disabling the antivirus
- Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
- Backing up and restoring from backup
iOS: Back up and restore your iOS device with iCloud or iTunes

Similar Messages

Itunes + Overdrive Media Console = Error 39

I am running parallels on my macbook so that I can use OverDrive Media Console to get audiobooks from my local library. I previously used ODM on a pc to load files into an ipod without a problem. Now, when I transfer files from ODM to itunes to be loaded onto my ipod, I get an error 39.
I am not syncing any other files onto the ipod, I have selected 'manage files manually', and have adjusted the AAC encoding settings to those specified by ODM.
What else can I try to fix this?

If you have figured this out by now, please post the solution - I am having a similar problem getting the audiobooks into my iTunes. I also used to download everything on a Windows Vista laptop with no problem. This is my first Mac, and I'm hoping there is some way around this error.

Transferring protected WMA audiobooks to iTunes/iPhone using OverDrive Media Console

Hi there,
My local library is now offering audiobooks. I have downloaded one, that went fine - I have the file and can listen to it. The problem is that I can't seem to transfer the WMA Audiobook to my iPhone using this software they provided (OverDrive Media Console), even though their website says that it can be transferred to apple devices (including my iPhone) and the library site says that this particular audiobook is permitted to be transferred to apple devices (including the iPhone).
When I try to Transfer using the OverDrive Media Console, I get this error:
"The OverDrive Media Console Transfer Wizard is not able to connect to iTunes. If you intend to transfer content to the iTunes Library and/or a supported Apple device, please note that iTunes v9.0.2 (or newer) is required. iTunes is available as a free download from Apple; visit http://www.apple.com/itunes/download to download iTunes. If your system meets this requirement, please close any open iTunes dialog boxes then attempt to transfer again."
I have read that others have had the problem, but there are few solutions emerging, from what I can see anyway.
I have went to this website (http://drmlicense.one.microsoft.com/indivsite) in my Internet Explorer browser and upgraded the Windows Media Player security version. OverDrive says my security upgrade version is 2.9.0.1.
My iTunes is up to date as far as I know. iTunes 10.4.0.80. Perhaps the recent update is something to do with this problem? I don't know. I am using Windows 7, and the OverDrive Media Console version is 3.2.0.5.
I have changed my iPhone settings to "Manually manage music and videos", as OverDrive requests this.
When I try to put these protected WMA Audiobook files into my Automatically Add to iTunes folder, I get an error message saying:
"One or more of the songs being added are in the protected WMA format, including the song "examplesongname01.wma", and could not be converted.
iTunes can only convert unprotected WMA songs. If you have the original CDs for these songs, you can import them using iTunes."
I have restarted iTunes, OverDrive Media Console, and my computer countless times. My home network sharing is turned off; I mention it as I saw someone had suggested that as a solution.
The two suggested solutions I haven't tried yet are:
- convert them to MP3
- uninstall and reinstall iTunes & OverDrive Media Console again.
I don't really want to uninstall iTunes. I have a lot of music and audiobooks; it takes half aday for iTunes to load them all up again. As for converting to MP3s; I don't know if this is legal. Plus, I don't know if these protected DRM files can be converted like that.
Ok, well I hope someone else was in the same boat & solved it. Otherwise it'd be a real shame if we couldn't get these protected WMA audiobooks onto our iPhones.
Hope you can help.
Thanks.

Once you have downloaded the audiobook to Overdrive Media (OMC), you need to connect the Apple device to which you wish to transfer the ebook, then use the transfer button on OMC. That converts it to an mp3 file. The ebook cannot be transferred to iTunes. iTunes is simply the medium used in the transfer to an Apple device. The tutorial below covers all the specifics.
Many libraries worldwide now use Overdrive Media Console, which comes in Mac an Windows versions http://www.overdrive.com/Software/omc . Some find the mobile device transfer process confusing. To load or delete a WMA or MP3 (Macs can only download MP3 books) audiobook onto an Apple mobile device see the "How to Transfer to a Portable Device" video in the guides at Step 7, then do the following.
1. For Windows versions, you must first do a security update of Windows Media Player (even though you won't be using it) using Internet Explorer at http://drmlicense.one.microsoft.com/indivsite .
2. Open iTunes, plug the mobile device into the computer USB port and open the Overdrive Media Console.
3. Highlight the mobile device in the left hand menu of iTunes and insure the "Manually manage music and videos" box is checked in the Summary Tab. If the mobile device storage is full, transfering will delete that portion of music necessary for the ebook.
4. Highlight the book you want to transfer in the Overdrive Media Console and click the Transfer Button. A window opens permitting you to click the boxes for parts of the book you wish to transfer.
5. After the book has been transfered, when you click the disclosure triangle (arrow) to the left of the iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes, MP3 books will show up under the Music subsection and WMA books will show up in the Books subsection. Once the mobile device is disconnected from iTunes, MP3 books will show up in the Songs list of the mobile device and WMA books will show up in the Books list.
6. To remove a book from a mobile device plug the device into the USB port and open iTunes. Click the disclosure triangle to the left of your iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes so that you can see the device’s subcontents. For an MP3 book select the Music subsection, right click on the book and choose Delete. For a WMA book, select the Book subsection, right click on the book and choose Delete.
7. The Overdrive Media Console Guided Tour (videos) is at http://www.overdrive.com/Solutions/Libraries/tour/MenuWelcome.html . The "Portable Devices" and "How to Transfer to a Portable Device" videos are there.
8. To find a nearby library for ebooks search http://search.overdrive.com . You can download the software, search for books and see tutorials without an account at the website of any library that uses Overdrive, however, you need a library card to download books. At this library site, for example, the software and guided tour are at the bottom of the left hand menu.
http://washoecounty.lib.overdrive.com/539A4B98-B41A-49DE-8EC1-A22F66E4C0F6/10/41 9/en/default.htm .

Having issues with Overdrive Media console...

I have been using Overdrive Media Console to download audio books for about 6 months now.....but I recently upgraded to the iPhone 4S and since then, I will download books and transfer them to my iPhone, says that transfer was completed successfully, but when I unplug it from my laptop (Windows 7), they don't show up on my phone......under the audiobooks it says that I don't have any audiobooks and that I can download some in iTunes. I have done a search on the phone as well and they are not showing up at all. But when I plug it back into iTunes, there they are, right under books when I look at the content on my phone through iTunes.
I don't really know if this is a problem with the iPhone 4S, or iOS 5........it worked with no problems at all on my old 4 and iOS 4.3.
Any ideas why this is happening and what I can do to fix it? iTunes and Overdrive Media Console are all up to date and no settings have been changed since I last used it with my iPhone 4.
I listen to a lot of audio books and I am getting really tired of being chained to my laptop to listen to them, either through the actual Overdrive Media Console, or through my phone, plugged in and playing through iTunes.
Thanks for any advice on how to fix this.......

I am having the same exact problem. I really hope this issue gets addressed soon. I am an audiobook junkie. For the person above. My 3G iphone still works with the overdrive media and the new iTunes software on my computer, so I am guessing it has something to do with the iOS 5.
This really does stink! I listen to audio at least 7 hours a day. I answer calls as they come in with my bose headphones, and I was so looking forward to using siri with my headphones as I was driving. Now my new phone will be in my purse and my old phone will still be connected to my hedphones listening to my audiobooks. Someday I hope to get this whole set up actually in sync and compatible with each other. I love my new Iphone 4S though. What an awewsome phone!!

Overdrive Media Console can't recognize iTunes after 12.1.1.4 upgrade

I have successfully used Overdrive Media Console to transfer audiobooks to my iPod Classic (160GB) for a couple of years. However, after upgrading iTunes to current 12.1.1.4 version on my PC (Windows Vista), when I try to transfer either MP3 or WMA audiobooks, Overdrive says it cannot connect to iTunes. I have uninstalled and reinstalled both iTunes and Overdrive multiple times without success, and have reset my iPod. Overdrive support advises that this issue sometimes arises when iTunes upgrades, but that its current version of Overdrive Media Console, which I have, has fixed this issue with iTunes 12.1.1.4, and they are "unable to duplicate" my problem using current iTunes and Overdrive versions. Any suggestions?

You may find that the version of iTunes found here works better with your third party software.
iTunes for Windows (64-bit — for older video cards)
Like all 64-bit versions of iTunes prior to 12.1 it is a 64-bit installer for mostly 32-bit code.
tt2

Can not find WMA files in iTunes, for borrowing library books with Overdrive Media Console

I have borrowed audiobooks from the library, using iTunes and Overdrive Media Console for years. some months ago, I was suddenly unable to. thought it was my old computer, so bought a new one. took weeks to be able to get an upgrade from Windows, and when I was finally able to thought my troubles were over.
but, no, now the Overdrive Media says it can not connect to iTunes. someone at Overdrive said iTunes had to be the default player for WMA files, but I can not figure out how to make that happen, since there is nothing that looks like 'WMA files' anywhere on my computer. any advice? I can't afford to purchase audiobooks, and I really miss being able to borrow from the library. this new computer has Windows 8 OS

There is a OneClickdigital ereader available in the App Store. Download that to your iPod to read pdfs and books from the library. And you might need to download the OneClickdigital eaudio player to listen to audiobooks from the library. Once both are downloaded sync you iPod again to transfer them.

I just installed the latest version of iTunes to my windows 8 computer. I was downloading audiobooks through overdrive media console just fine until I downloaded this new version. It says it has been transferred but it's not in my iPod. Help!

I just installed the latest version of iTunes on my windows 8 computer. I was trying to transfer an audiobook I downloaded through overdrive media console to my iPod nano. Overdrive says it was transferred successfully, but it is not in my iPod. I have had no problems transferring audiobooks until I downloaded this new version. Help!

I just realized that part of my post got cut off. There was a message that i could not connect to the Apple store (and my genius stopped running).

Previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

Overdrive Media console not working with iTunes when transferring audio books. Any suggestions?

Overdrive Media console not working with iTunes when transferring audiobooks. Some parts don't transfer.

Robin, I have the 4S too. Here's wha I've been doing. Well, I am downloading wma books, but it is super time consuming and annoying. First, shut off genius in your preferences in iTunes. Also change to spoken podcast for speed. Then, you start to transfer from Overdrive. It will create a playlist with your book title. Open up books though because you need to keep an eye on it. It may download like three parts and then you may have a grey one. When you get the grey, cancel the transfer, delete the greyed part, exit iTunes, re-enter iTunes, and then try to download the remaining book parts. I usually have to re-enter iTunes three or four different times during a book. When your book is downloaded, all black and none grey, open up the playlist folder and double check that all parts made it in there. If not, carry them from the books folder to the playlist and then move it into numerical order.
Re non bookmarking problem. I now have a new habit of checking what part I am on before i shut off my phone or switch to another book. It does save where you were, it just doesn't show you. For instance, if I start part three and then play music, and then go back to the book playlist, it will appear as if we are back to the beginning, but if I go to part three, it will start up from where I was. So, just start checking and then it is easy. I am flabbergasted that no other proper solution has been offered by Overdrive. This has been a problem since October. I also wish they would acknowledge the problem on their website as well as post what version number of update they have. I have 3.2.1.0 and think that's current. Does anyone have newer than this. Good luck, and happy commuting!
An easy, quick workaround is to plug external speakers into your laptop and take it with you in the car. A bit unwieldy, but I can't commute without books.

How to transfer book from overdrive media console to iTunes 11?

I've downloaded a book from my library using Overdrive.
The Overdrive media console video shows how to load the book into iTunes.
However, I cannot select iTunes as a destination for the download - iTunes launches when I go to the download selection window, but iTunes is not shown as an option (I can download directly into my iPods).
How can I load the book into iTunes so that I can manage which iPod, etc. that I want to carry it at any given time?

Do it for free on a PC running iTunes.
Do it for free on an older Mac capable of running Audion.
Conversion software (mostly commercial):
Switch (free basic version) - http://www.nch.com.au/switch/index.html - I'm not sure if this will do WMA
All2MP3 - http://download.cnet.com/All2MP3/3000-2140_4-190407.html - mixed success with WMA
Flip4mac - need the intermediate payware version which lets you convert. Use with Quicktime player. Flip4Mac - http://dynamic.telestream.net/downloads/download-flip4macwmv.asp?prodid=flip4mac wmv - The free version will let Quicktime play but not convert Windows Media files.
After installation a new Flip4Mac pane will appear in System Preferences. Make sure you set the boxes to ensure that it will play WMV files in Quicktime.
VLC - not really a converter but will do some in the export menu but may be slow and a bit of a learning curve.
Explore online converters where you upload a file in one format and download in another.

Overdrive Media Console/iPhone Problem Resolved-"iTunes is not responding, bring iTunes to the front and check status.

I could not download books from Overdrive Media Console from my iMac desktop. I realized if I turned off iTunes Match in my iphone, it fixed the problem. On your iphone...Go to "Setting", scroll down to "Music" and turn off iTunes Match. i Tunes match is a music subscription service that I had purchased a few weeks ago. I could not figure out when I tried to download audiobooks from Overdrive I got the following message "iTunes is not responding, bring iTunes to the front and check status". Problem solved. I hope this helps others who are experiencing the same problem!

I'm assuming you are talking about audiobooks and if so, just download all the parts in overdrive media console then locate them in your finder. Go into Itunes and go File > Add new files to Library. Go select all the mp3s and upload them onto your library. Sync your iPhone with it and that is what has worked for me Hope this helps!

When trying to transfer book thru overdrive media console it says the selected portable player could not be found. Have set to manually manage don't know what to do

I don't know if I already asked the question so here I go again. I have previously downloaded public library audiobooks thru overdrive media console successfully hundreds of times on old ipod touch. I just got another Ipod touch and I must have pushed wrong button somewhere because when I try to transfer the title from overdrive media to ipod a box pops up saying...
The selected portable player (ipod) could not be found. I have set my new ipod to manually manage music and videos which is required. Don't know what to do at my wits end. Went to local apple store but they couldn't help me because third party is involved please help before I hurt someone lol
I have downloaded all available update ie media player, overdrive media, itunes

Hi boonstra,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Cheers,
- Judy

Transferring Audiobooks with Overdrive Media Console

Overdrive Media Console does not connect with itunes when trying to transfer a book to iphone or ipad and therefore doesnt recognize devices. Was fine until updated to Overdrive 3.3 followed by update to itunes 11.1.4.62. Running Windows 7 64 bit on MacBook Pro boot camp (WIndows) portion of disk. I know this was a problem a few years ago. Tried deleting and reinstalling both programs a few times but didnt resolve issue. Anyone know how to resolve this?

I agree that transferring audiobooks to an iPhone using Overdrive is very flaky. My biggest issue now is that when I do a transfer, about every 3rd or 4th segment doesn't transfer successfully. I have to go back and select those and transfer again and then they are out of order with no apparent way to put them in the correct order. So when I start listening to the book, I have to closely monitor when I am at the end of a part so that I can manually select the next part.
My latest transfer of a book with 14 parts placed 2 versions in Audiobooks with the order 5, 12, 1, 2, 3, 6, 8, 9, 10, 13, 14. (missing parts 4, 7, and 11)
When I went back to Overdrive and selected parts 4, 7, and 11 to transfer, my iPhone then had a playlist with the book with the order 1, 2, 3, 5, 6, 8, 9, 10, 12, 13, 14, 4, 7, 11.
Crazy!!

Overdrive media console

I upgraded to os5 and went to library to download book which downloaded but can't find book. I emailed overdrive and they told me to upgrade but their is no upgraded version to download . Has anyone else had this problem?

I have been in communication with Overdrive support without luck. There is a new update as of today 11/3/11 for overdrive version v3.2.07. Below is the message they sent me. However, I am sad to say this still is not solving my problem (but it might work for you).
Does anyone have any other suggestions? I have completely uninstalled iTunes and Overdrive, and I've checked the suggested settings. After installing this last update, I received an error message in iTunes that said, "itunes could not copy ["name of audiobook"] to the ipod cause an unknown error occured (-120)"
We're happy to report that OverDrive Media Console v3.2.0.7 has been released
and should resolve the issue that you are experiencing. You may download the
updated version from our website at the link below.
http://overdrive.com/Software/omc/
After installing the update, attempt to transfer an OverDrive WMA title to your
device. Once you have transferred a WMA audiobook to your device, a playlist
will be created for the audiobook where it can be played. Please note that WMA
audiobooks will not be listed in 'Audiobooks' on your iOS 5 device. You may
also need to take the following steps to move parts of the audiobook to the
created playlist:
1. Connect your device to your computer.
2. Open iTunes.
3. Click on 'Books' located under your device name in the left column of
iTunes.
4. Drag the parts over to the playlist created for the audiobook, which is also
located under your device name in iTunes.
5. Verify that the parts are in the correct order.

Downloading audiobooks from OverDrive Media Console

When I download an audiobook to my iphone4 using OverDrive Media Console it appears as being in correct order when I look at it in iTunes but not on my phone. How can I get it in the correct order on my phone.

I agree that transferring audiobooks to an iPhone using Overdrive is very flaky. My biggest issue now is that when I do a transfer, about every 3rd or 4th segment doesn't transfer successfully. I have to go back and select those and transfer again and then they are out of order with no apparent way to put them in the correct order. So when I start listening to the book, I have to closely monitor when I am at the end of a part so that I can manually select the next part.
My latest transfer of a book with 14 parts placed 2 versions in Audiobooks with the order 5, 12, 1, 2, 3, 6, 8, 9, 10, 13, 14. (missing parts 4, 7, and 11)
When I went back to Overdrive and selected parts 4, 7, and 11 to transfer, my iPhone then had a playlist with the book with the order 1, 2, 3, 5, 6, 8, 9, 10, 12, 13, 14, 4, 7, 11.
Crazy!!

Itunes, overdrive media console issues

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