Itunes password issues

I have an itunes account but when I tried getting on it to update things it says password not good. The when I go to forgot password says id not good. I recieved an email last night saying I purchased something that I did not because I am unable to log on. I have iphone and ipad on account. Now they are no good because I cannot get updates and I have to buy them again. Why can't you talk to someone this makes customer service suck.

In my opinion not being able to talk to some type of customer service is poor business practices.

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Iphone 4/3gs itunes password issue

Just switched to iphone 4 and gave my 3gs to my son, after restoring his phone from his itunes account my info is still on the phone and itunes shows my account. How can this be resolved?

I believe you have to reset the phone--before --the restore

ITunes Store iPhone Password Issue

I have the latest software on my Mac and iPhone. iCloud is enabled and working just fine. iTunes store on my Mac works fine.
Problem: iTunes Store on my iPhone 4 will not accept my password. Yet my password works everywhere else.
Is there a password sync issue with iTunes Store on the iPhone

I am also having the same problem. My iTunes password works fine on the PC running Windows, but when I try to update Apps on my iPhone 3SG it asks for my iTunes password and then rejects it as not recognised.
It also rejects in the same manner when I try to buy music using my iPhone through iTunes.
Grrrrr

ITunes showing iPad I no longer own...Password issues

iTunes continues to be a source of consternation. My latest issues:
1) iTunes shows a "My iPad Apps" header on my Mac and I no longer own the iPad it's apparently referencing. I've deleted the iPad under my iTunes account and confirmed it's no longer associated with the account; it only shows my Mac and iPhone 6 Plus under "Devices" and that's what I want. Why, then, does "My iPad Apps" appear? It's clutter and I want it removed.
2) Why do I need to type my iTunes password FOUR times every time I do a reboot of my Mac? Seriously...FOUR times! That's outrageous.

If you registered it to your account then you can log into your support profile and remove it : https://supportprofile.apple.com/
The new owner should then be able to log into their support profile and register it to their account
Is that what you mean ?

ITunes password recovery issue

My folks just joined the modern era and over the last several months have acquired an iPhone and an iPad. I guided them through the registration and iTunes setup process on their computer, but they seem to have forgotten their iTunes password since we set up their account. When we go through the password reset process, we get through the date of birth no problem, but when it comes to the security question, there isn't one!
I cant help them answer a question that doesn't exist, the question is "Question - Question". That's it.
How can I help them get back into their account?

My folks just joined the modern era and over the last several months have acquired an iPhone and an iPad. I guided them through the registration and iTunes setup process on their computer, but they seem to have forgotten their iTunes password since we set up their account. When we go through the password reset process, we get through the date of birth no problem, but when it comes to the security question, there isn't one!
I cant help them answer a question that doesn't exist, the question is "Question - Question". That's it.
How can I help them get back into their account?

My Apple TV does not recognise My iTunes password. It works on all other devices but not Apple TV? Any ideas why or how to fix?

Any ideas why my Apple TV does not recognise my iTunes password, when all other devices, including these communities are good with it?

Hi Mick2291,
Thanks for visiting Apple Support Communities.
I'd suggest restarting, and then restoring, your Apple TV if the issue persists:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/HT3180
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Best Regards,
Jeremy

While restoring an iPad iTunes asks for the password - which does it want; iTunes password or the one used to unlock the iPad normally?

I was having issues with my iPad so decided to do a complete wipe and restore. The wipe went fine, but when I asked iTunes to do the restore it asks, "Enter the password to unlock your iPad backup"
I tried firstly entering the password I used to lock the iPad previously. That did not work
I then tried the iTune password. That did not work either.
Can it be there is another password for the back up of which I am unaware?
Is there a way to unlock the backup and restore it to the iPad? Can the password be reset somehow?
What is the point of a backup that you cannot restore?

So, why is it not the passcode used to lock the iPad? And why is the prompt not a little more specific, "Use the unique passcode for unlocking encrypted backups" might have been more helpful. As it was I tried, in my desperation, to use not only a) the passcode with which I locked my iPad, but also b) my Apple ID password (also, I would have thought a reasonable option), c) my usual "master/default password" and d) the PREVIOUS password for the iPad... It was having none of it.
Curiously, having rebooted iTunes it now is performing a sync with the iPad (it did not even give me the option to do a restore) and this is even more confusing since the iTune screen shows the usage (25 GB free) along the bottom to be the same as my iPad BEFORE the wipe, but the pull down graphic (under the devices pull down menu) show 100% unused...
To be honest this takes me round in a circle, since my original problem was iTunes saying I had 25Gb free, but the pull down graphic displaying almost 100% full and the system saying it could not copy to the iPad as there was only 1.87GB free...

IPad doesn't recognize iTune password

The issue occur again when I tried to update my iPad with iOS 8. I thought upgrading bu connection to laptop would solve this but after completed it seems to get worst now cause I couldn't change my password or restore my device via iTune anymore. I hope this is just a temparary hick-up of apple and there is a solutions out there. Please guide me through this. Thank you!

I'm not that I understand what you are saying. What does the iTunes password mean or have to do with this problem anyway? If you are saying that the iPad will not accept your Apple ID password and you cannot activate it because of that issue, try resetting the password.
Apple ID: Changing your password

Forgotten itunes password

Does anyone know how I can reset the itunes password on my son's ipod? We have forgotten the password, and when we request an email, it doesn't show up in either of our mailboxes, junk or otherwise. And, apparently, I used a made up birth date for the security question....

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Trouble updating software for Iphone 4. It is frozen in mid-stride asking for itunes password to continue. I can't access the phone to put in password during update though. What to do?

Can't update my Iphone 4 software. It is asking for Itunes password but the phone is updating. Can't type in password. What to do?

Hello there, jibblywig.
When unsuccessful with updating an iOS device, the following Knowledge Base article provides some great initial steps for troubleshooting:
Resolve iOS update and restore errors in iTunes - Apple Support
If the issue persists, this article offers some additional steps to try:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How do I talk to a real person about my iPhone 5s ID/Password issues?

How do I talk to a real person about my iPhone 5s ID/Password issues?

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

My iphone won't accept my iTunes password for it's updates. How do I fix it?

My iPhone won't accept my iTunes password for it's updates. How do I fix this? Or what is the number of an actual person (no AI) that I can contact to help me?

Hi, Did you find a fix for this? I have the same issue, I've logged out of everything I can think of on my phone and logged back in again and it appears to accept the password. Yet when I try and update my apps it says that the password is incorrect! Ive reset my passwords both AOL and Apple. When I log on via a PC it accepts them, but when I try and buy / update something via the app store on my phone it says that the password is incorrect. Ive made sure that software levels are up to date etc.
Any help would be much appreciated!
Thanks

HT1420 I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

click on the store tab on the top left of iTunes. Scroll to where it says "Authorize this computer...". Click on that and enter your apple id and password then click authorize. The reason iTunes says that your computer needs to be authorized is because it is to be sure that iTunes knows can trust your new computer

Why do I have to keep entering my itunes password on my ipad?

Can anyone offer any suggestions on how to have my iTunes password stored so I don't have to keep entering it after I enter my passcode to begin doing anything? To clarify, I have a passcode set up to begin after 15 minutes of inactivity. Once that happens, when I reopen my iPad, I am requested to enter my iTunes password as well. This wasn't an issue before the last upgrade. I have tried to find the answer on my own but I'm not having any luck.
Thanks for any suggestions on how to eliminate this minor hassle or let me know if I have to live with it.
Karen

Waht version of the Mac OS are you running, and what program do you use to check e-mail?

"iTunes Password" box keeps opening up at random on iPhone.

*For the past five days* my friend who is running *iPhone OS 3.0* on his *iPhone 3G* has had the 'iTunes Password' request box *popping up frequently and always at random*. *He has not prompted the box by opening up the App Store or iTunes*. He has tried turning on and off to no avail. It is not a jailbroken phone. Any help here will be gratefully received, the box popping up all the time is getting a bit tiresome.

Well here's another user with the same problems. There is no fix to this bug. This is all caused by file sharing issues which I've heard on good authority Apple are desperately trying to sort out. Sad however they haven't posted this out to the general public which would negate the needless hours spent by faithful users of the product in wasted time. Come on Apple - you can do better than this afterall this is your main source of income now.

Itunes password issues

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