ITunes periodically deletes all music from my iPhone

This has been a reoccurring problem over the past few months, about since iOS7.
After plugging my iPhone into my laptop, and opening up iTunes, the songs, while still listed on my iPhone, won't play, and will skip immediately, and the only songs that don't seem to be affected are ones that were purchased on the iTunes store. It does this for no reason, even though I have my music being manually managed. As such, on a bi-weekly basis, I have to wipe my phone's music, and then re-add nearly eight thousand songs to my phone.
I'm getting very frustrated, and will probably not ever again purchase any more Apple products for use as my phone in the future. I wouldn't have to deal with the absolute trash that is iTunes if I didn't need it to manage my phone.
How can I stop this from happening?

Did you ever fnd the answer, mine is doing the same, I have a feeling its something to do with iOS6?

Similar Messages

  • ITunes deletes all music from my iPhone 6 when I sync

    Just now when I tried to add some new music to my Iphone 6 (iOS 8.1.3) the songs appeared greyed out, but won't actually copy. When I hit the Sync button, steps 1-5 happened in a matter of seconds and then all the music (about 100gb) went offline - showing the ! next to each track. Further Sync attempts did the same super-fast 1-5 steps without actually doing anything.
    This is not the first time this has happened, and it takes over an hour to copy all the files back to my phone. Please help!
    Zach

    Howdy Luna527,
    You’ll have have change the Sync Music settings in iTunes, to delete the music from your iPhone and stop it from being synced back on to it when you connect it to your MacBook, as shown in the article linked below.
    Sync your iPhone, iPad and iPod with iTunes using USB - Apple Support
    Cheers,
    -Jason

  • ITunes Match Deletes all Music from all devices

    My wife purchased and turned on iTunes match last night.  She did this through her iPad and then turned iTunes match on on her HP Laptop.  All of her music is now gone on all her devices.  She had aprox 500 songs on her iPad which are now gone.  Is there a way to restore music from an iPhone or iPad back up?  Is there a way to recover the music from the cloud or another source.  Maybe if I understand how the music was erased I can find it?.  Any input or ideas would be greatly appreciated!

    You can't, it's a fact. If one tries to enable iTunes Match on an IOS device before subscribing on the computer you will get a message alerting you to 'conect to iTunes on your computer'.
    You subscribe via computer and then wait for it to match your entire library. Once everything is matched/uploaded it will be available in the cloud and to your other devices.
    Now if she subscribed on the computer, had music on her iPad that wasn't synced, and then enabled iTunes match that's different. That would be the users responsibility though.
    http://support.apple.com/kb/ht4914

  • Why does itunes match delete all songs from my iPhone leaving me music less in the mountains! :(

    i went through a drive through the mountains recently needless to say with out radio, only sourse of music... my precious iphone. well aparently after i had subscribed to itunes match it felt the need to go behind my back and delete all the songs i had previously on my phone! *** apple? i had to do an emergency pull over and yank out my macbook and when i pluged it in sure as could be no music stored on the phone so i was apparently streaming music chewing up a huge chunk of my data in little over two hours!i had to shut off itunes match on the macbook and the iphone and sync again just to get some music!!!
    There has to have a solution!! why did it do this? Did anybody else have similiar issues?

    I have the same problem and I'm not sure this addresses it.  I want to subscribe to iTunes match using my Mac; the intention being that I can then remove all the subset of my tunes from the ipad mini, and when travelling listen to music on the iPad mini via iTunes Match.
    So the question still remains, does the music stored on my iPad mini get automatically removed when i subscribe to iTunes Match, or do I have to remove it??
    Also, my iPad mini is showing that 1.8GB of storage is taken up by music at the moment, will all of this be freed if I subscribe to iTunes match and delete the music (irrespective of whether this is done manually or via an automatic delete).
    Thank you

  • After trying to delete all music from my iPhone by syncing to iTunes with music unchecked, all of the space formerly occupied by the music is now classified as "other" and is inaccessible. How do I fix this?

    Every time I sync my iPhone to iTunes, it messes up my music and I spend 6 hours trying to fix my library and getting my playlists back and getting my songs accessible on both the iPhone and iTunes once again. This is a bit ridiculous. I thought a simple solution would be to just remove all of the music from the phone and then sync back the playlists I wanted. To remove the songs, I went to my iPhone from iTunes, went to the music tab, and unselected to box to sync music. I synced the phone, which should have removed all of the music - which it did, it is no longer on my phone, but when I try to sync the music back onto the phone, iTunes tells me that there is not enough storage space. When I look at the little storage bar in iTunes, the 8GB of space that used to be labelled as "music" is now labelled"other." so I have no songs on my iPhone, and I can't put them back because it thinks the space is still occupied - and it shouldn't be. How do I reclaim the space without doing a hard reset without restoring a backup? That seems to be the default solution to all problems with Apple products, but is really not an acceptable solution - there has to be a better way.

    Why?  That's the *best* way.  Have you actually tried it, and determined that the corruption is in the backup file?

  • My itunes wont sync all music from my iphone onto my new mac

    i Recently got a new Mac book and i want to put all my musci from my phone onto my new itunes on the mac ive authorized the computer and everything but when i sync it will only syn about 300 songs out of 2000 is there anything i can do to get it to add all my songs and playlist from my iphone?

    Did you ever fnd the answer, mine is doing the same, I have a feeling its something to do with iOS6?

  • ITunes deletes all music from CDs from my iPhone

    I recently purchased a new iPhone 6. I transferred all my apps, photos, music etc to the new phone and everything appeared fine. However every time I sync the phone with iTunes all of my music that was not purchased through iTunes (e.g. CDs that I imported into iTunes) gets deleted from my phone. However it does not show up as deleted until I try to play it, at which point my phone skips through all the songs showing a red square next to them. I have iTunes set up to sync my entire music library. The only way I know how to get all the songs back is to delete all music from the phone each time I sync with iTunes and let iTunes copy everything back to my phone (and avoid syncing with my PC unless I really have to). Once re-synced everything is fine until I sync the phone with iTunes again at which point all my music other than iTunes purchases are removed from my phone.

    I have had the same problem for two months and have tried many different suggestions with no luck. Have you been given any answers from apple?

  • Songs won't play after I deleted all music from iPhone once

    Hi,
    I'm using iTunes Match on my iPhone and think it's cool but I have a problem: When I used iTunes Match for some time, it had downloaded lost of music to the phone and the phones drive was full. I then deleted all music from the phone (via Settings -> General -> Usage). The problem is that the songs still appear as being on the phone but I can't play them anymore. Also I cannot download them from the cloud again as they appear as still being on the device.
    Has anyone experienced that as well?
    Marco

    What kind of network are you one when you try to download the songs again? Wi Fi or 3G? From your description it sounds like 3G, and by default being able to download over those networks is disabled. To enable it go to Settings > Store and set "use cellular data" to ON.
    Also, even though you delete the actual files from your iPhone you will see the track as being available. All tracks not stored locally on your iDevice will have a cloud icon next to them. To see just the tracks that are stored locally go to Settings > Music and set "show all music" to OFF.

  • Itunes match deletes random songs from my iphone, even if i re download them from the cloud, the next day another 3 or 4 are deleted by itself, anyone know a fix?

    anybody know how i can fix this, i already tried to turn off itunes match off and on again on the iphone but it does not seem to work, also artwork once downloaded into the iphone it does not stay there, the next day its just a blank artwork and after the internet circles in the top left of the iphone stop spinning, i go back to my music library and then back to the song and it downloads it, but it does not stay there forever, any fix?
    it would be kindly appreciated since this is a very annoying bug, specially the songs that just get erased from my iphone for no reason.

    Hi Kevinpnb,
    Welcome to the Support Communities!
    Sorry to hear of your frustration with Music Match on your iPhone.  You should be able to delete the music from your iPhone by following the steps in this article:
    iTunes Match on iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5637
    Deleting songs downloaded to your device
    You can delete a song or album from your iPhone, iPad, or iPod touch at any time. Don't worry; it'll still be in the cloud.
    Tap the Music app.
    Tap More > Songs at the bottom.
    Scroll or search for the song you would like to delete from your device.
    Swipe right to left on the song, and then tap Delete.
    Note: You must be in Artists, Songs, or Albums view to delete songs from your device. Deleting from a playlist won't remove a song from your iOS device.
    Also, this information can be found on page 64 of the iPhone User Guide for iOS 7
    http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
    If you have iOS 7, this will delete the song from local storage, but the song will still appear with a cloud symbol in the Music app, as you've noticed. To hide the iTunes in the Cloud purchases, navigate to Settings > iTunes & App Store, and disable "Show All: Music”
    There may be a few orphaned songs on your iPhone that were partially downloaded or corrupted in some way. If that is the case, you can erase all of the music from your phone.  Follow the instructions below and select the Music app under Usage:
    iPhone, iPad, and iPod: Understanding capacity
    http://support.apple.com/kb/ht1867
    If the issue still persists, try backing up your iPhone to iCloud, and then restore it:
    iCloud: Restore your iOS device from iCloud
    https://support.apple.com/kb/ph12521
    I hope this information helps ....
    - Judy

  • I want to remove all music from my iPhone, but can't. On the music sync page I uncheck sync music, but songs remain on my phone. why?

    I want to remove all music from my iPhone, but can't. On the music sync page I uncheck sync music, but songs remain on my phone. why?

    Deleting song from iPhone and iTunes - https://discussions.apple.com/thread/3765496

  • How can i Delete all foto from my iphone and after some time get them one more time on it but not as a new album :)?

    How can i Delete all foto from my iphone and after some time get them one more time on it but not as a new album, i want them in the camera roll ?

    How can I delete EVERY THING off my Mac and have it like new?
    Boot from the software install DVD and do an "erase and install" when prompted.

  • Why is there no way to delete all emails from my iphone?

    Why is there no way to delete all emails from my iphone? IOS 7.1. Every other phone in the market allows you to 'select all' then delete.
    This trick of selecting one, then holding move, then unchecking (and subsequently moving all the emails to trash) doesn't work. I've read these suggestions and while it appears to work the emails just show up again once you leave and return to the inbox. Perhaps it worked on an older version of IOS.
    It blows my mind this is not a standard function. I get a few hundred emails at work every day, and most of the time I just want to delete all of them from the phone as I've read them already. Currently it seems i can only click edit and then have to check each email individually to be able to delete them at the same time; this is the definition of tedious. I would think there are millions of other iphone users who get their company email on their phones that must experience the same thing. It seems now i either spend 20 minutes a day deleting emails, or just let thousands of emails accumulate on the phone (taking up space and also making it hard to just review the most recent emails which is all I want to be able to do when checking email on my phone).
    I am hoping I am just missing some simple solution here that everyone else uses. Please help!!
    Mark

    Only Apple could answer as to why there is no "select all/"delete all" function in the iOS mail app. Users have been bemoaning this lack of functionality for years now. Like everyone else, you can submit feedback to. Apple here.
    Apple - iPhone - Feedback
    While I understand the whole idea of being able to use the phone on the run, if you have an IMAP email account, and if you have access to a computer at work during the day, use your "select all" function on the server and delete all of the unwanted email there and it will be removed from the phone as well.
    That doesn't solve the problem on the phone, but it gets rid of the email which is your ultimate goal anyway.

  • I have deleted all photos from my iphone and the usage is still showing 6.6GB used. How do I fix this?

    I have deleted all photos from my iphone and the usage is still showing 6.6GB used. I have connected via my computer and no pictures are shown. I have also gone into all my photo apps and no photos are saved. How do I resolved this?

    If you deleted photos from the Camra Roll of the photos app they are not deleted immediately. Instead they are moved to the Recently Deleted album where they will remain for 30 days. This feature was added because so many people deleted photos then wanted then back.
    To completely delete those photos quickly go to the Recently Deleted album and delete them from there.

  • I cannot remove songs that downloaded to my iphone 5 from cloud off my iphone, i deleted all music from iphone but they still remain

    I upgraded to a iphone 5 and transferred my music to my new phone.  Apparently what i think is happening is that my purchased music is automatically downloading to my iphone and I do not want this.  I have checked manually manage music etc on itunes and turned off music from icloud on my phone so I think im ok there.  My problem that I am having is that I cannot get rid of the music it already downloaded from the cloud.  Please help I just want this off my phone.

    I have the same problem. I have 21 songs that cannot be deleted. I have tried to delete them from my phone using itunes. I have deleted them from my itunes library completely and when I sync the phone they just keep coming back. The phone shows the cloud symbol to the right of the song title. When you touch the symbol a circle with a square in the centre represents loading the song. When that is complete I try to swipe form right to left and a delete button appears. Great! but when you touch it the song remains and the cloud symbol has returned. I have even tried a master reset on my phone to no avail. I do not have itunes Match and when I log into the cloud there is no where I can see where these songs are stored. My fifteen year old daughter has spent 4 hrs trying to figure this out and she gave up! HELP PLEASE! The songs are an album my daughter purchased from the itunes store using my ID and although she loves them on her ipod I can't stand them and can't get them off my phone. I don't even know how they got there in the first place. Arrrrgh!

  • After updating to ios 8 on my iphone 4s, my all music from iphone disappeared and cant sync with my itune from macpro. I tried all the suggestions. I dont see music folder in my settings also. So there is no option valid of deleting all music from my

    After updating to ios 8 on my iphone 4s, all my music from iphone disappered. I tried all the suggestions, but I cant see music folder in the settings-general at all. I signed out of icloud as well, but still cannot sync with itune on my macbookpro. Can any one help?

    Hello babichanjacob
    Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

Maybe you are looking for

  • FAGLGA35 - Actual Distribution in New General Ledger accounting

    Dears, In transaction FAGLGA35, system gives below mentioned messages :- i) No valid sender entries were found. Message no. GA710. Diagnosis The system did not find a valid sender for cycle 0LZAWL, segment AWL. The problem can be due to the following

  • Converting ID3 tags: v2 to v1 then back to v2?

    I converted a lot of my ID3 tags to ver. 1 so they would display properly on my CD player in the car. Can these be set back to ver. 2 again with losing anything. Please don't tell me I have to reimport the CD's again.....

  • [ISE + CWA] Redundant Guestportal

    Hello Community, I try to configure a redundant guest access with 2 ISE und 2 guests anchors. ISE Management and the sponsor portal are connected to eth0 (gig0) with hostname ise1.mydomain.com (ise2.mydomain.com for 2nd ISE). Eth0 is reachable from c

  • Validity Date change for Reimbursement types

    Hello Experts, We have a requirement to change the Validity period for Medical Reimbursement(SLTA) in table V_T7INAA from Calandar year to Financial year(Salary year for Payscale groupings for allowances). Shall we proceed by delimitting the existing

  • Iweb photo import sequencing

    how can i sequence my photos imported from Aperture on an iweb page? they are importing chaotically.