Itunes playlist disappeared, how do i get it back?

My parents have a small macbook, i forget which one. my father has downloaded over 10,000 songs from his collection and had over 100 playlists which he then synced to his ipod. he opened his laptop one morning and all of the playlists were gone. the songs are all still in the library but all playlists are gone and the ipod won't sync because it says it is synced to a different library. I tried restoring from the hard drive file (forgive my lack of terminology) and it didnt' return any playlists. Can anyone help?
thanks!!

jackboss22 wrote:
I tried restoring from the hard drive file (forgive my lack of terminology) and it didnt' return any playlists.
Can you explain what you mean by this? Terminology aside you should be able to explain what you did, it's important in understanding what has already been done.
On this MacBook, does your Dad use Time Machine? What did you restore? What "hard drive file" are you referring?

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