ITunes Playlist Dissappeared after iTunes Crashed! Help!!!
Hello,
I had a disaster occur a few hours ago and am struggling and hoping to get it back quickly.
First, I have 160GBs of Music (including movies, 90gbs of music) and possibly hundreds of playlist. My iTunes crashed while creating another playlist and when I brought iTunes back up, all of my playlist, preferences as well as library appeared to be deleted.
The song files are still located on my computer and I have no problem adding them back to my library, however, it is my PLAYLIST that I will have a lot of problems recreating.
Has this happened to anyone else before and how did you get your playlist back? The reason this is so critical is that I have tons of opera in my library that typically consist of 40+ tracks that tend to not be numbered sequentially. You can see the problem this creates when many of these files are in foreign languages and are not divided into track numbers (hey, Mozart didn't have to compile his music into 74 minute CDs).
Any help would be much appreciated. The last backup I have with the .xml file was created in the beginning of October and for some reason the latest Previous Version/Shadow Copy is several months old.
Thanks again in advance!
Nate
If your iTunes Music Library.xml file is intact it may be possible to recereate your library using the following method:
http://support.apple.com/kb/HT1451
If that doesn't work...
Have you upgraded to iTunes 8 recently? If so you should have a backup library in the Previous iTunes Libraries folder, in the iTunes folder.
The files include the reversed date when they were created.
If you have a reasonably recent backup you want to use, with ITunes closed, drag iTunes Library.itl and iTunes Music Library.xml out of the iTunes folder to the desktop. Then COPY the backup library into your iTunes folder and rename it iTunes Library.itl.
Message was edited by: polydorus
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My itunes crashes everytime i open it and gives this message:
Process: iTunes [1704]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.2.2 (11.2.2)
Build Info: iTunes-1122011002002003~1
Code Type: X86 (Native)
Parent Process: launchd [104]
Date/Time: 2014-10-23 22:15:23.277 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 43433 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 418 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: AADF3F9E-81C1-47AE-B118-9E740D30DFE2
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000031
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Thread 0 Crashed: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x00bd197b 0x1000 + 12388731
1 com.apple.iTunes 0x00bccfe0 0x1000 + 12369888
2 com.apple.iTunes 0x00bd6e56 0x1000 + 12410454
3 com.apple.iTunes 0x00bca9d2 0x1000 + 12360146
4 com.apple.iTunes 0x00bd6376 0x1000 + 12407670
5 com.apple.iTunes 0x0000329d 0x1000 + 8861
6 com.apple.CoreFoundation 0x92674a3b __CFRunLoopRun + 8059
7 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
8 com.apple.CoreFoundation 0x926721f1 CFRunLoopRunInMode + 97
9 com.apple.HIToolbox 0x9a5d6e04 RunCurrentEventLoopInMode + 392
10 com.apple.HIToolbox 0x9a5d6bb9 ReceiveNextEventCommon + 354
11 com.apple.HIToolbox 0x9a5d6a3e BlockUntilNextEventMatchingListInMode + 81
12 com.apple.AppKit 0x95945595 _DPSNextEvent + 847
13 com.apple.AppKit 0x95944dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
14 com.apple.AppKit 0x959071f3 -[NSApplication run] + 821
15 com.apple.iTunes 0x0092dc4c 0x1000 + 9620556
16 com.apple.iTunes 0x002ef2d9 0x1000 + 3072729
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92129382 kevent + 10
1 libSystem.B.dylib 0x92129a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92128f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x92128cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x92128781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x921285c6 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.mobiledevice 0x17d3880b __thr_AMRegisterForCallbacks + 243
6 libSystem.B.dylib 0x92128cf2 _dispatch_worker_thread2 + 228
7 libSystem.B.dylib 0x92128781 _pthread_wqthread + 390
8 libSystem.B.dylib 0x921285c6 start_wqthread + 30
Thread 3: CFRunLoopThread
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001253a 0x1000 + 70970
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x92130aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9213075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x921323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x000050ed 0x1000 + 16621
4 com.apple.iTunes 0x003fadee 0x1000 + 4169198
5 com.apple.iTunes 0x003fbc6f 0x1000 + 4172911
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 5: com.apple.CFSocket.private
0 libSystem.B.dylib 0x92121ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x926b2c53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x92130259 _pthread_start + 345
3 libSystem.B.dylib 0x921300de thread_start + 34
Thread 6: CoreAudioNotificationThread
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.iTunes 0x004cc734 0x1000 + 5027636
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 7: TrackProcessor::ManagerThread
0 libSystem.B.dylib 0x92130aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9213075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x921323f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x000050ed 0x1000 + 16621
4 com.apple.iTunes 0x00005033 0x1000 + 16435
5 com.apple.iTunes 0x00004f88 0x1000 + 16264
6 com.apple.iTunes 0x002057b8 0x1000 + 2115512
7 com.apple.iTunes 0x0020578c 0x1000 + 2115468
8 com.apple.iTunes 0x00005bed 0x1000 + 19437
9 libSystem.B.dylib 0x92130259 _pthread_start + 345
10 libSystem.B.dylib 0x921300de thread_start + 34
Thread 8: TrackProcessor::CooperativeProcessingFiber
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.iTunes 0x000051cb 0x1000 + 16843
3 libSystem.B.dylib 0x92130259 _pthread_start + 345
4 libSystem.B.dylib 0x921300de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001253a 0x1000 + 70970
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 10: CFRunLoopThread
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001253a 0x1000 + 70970
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 11: CFRunLoopThread
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001253a 0x1000 + 70970
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 12: CFRunLoopThread
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001253a 0x1000 + 70970
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x92128412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x921289a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x921285c6 start_wqthread + 30
Thread 14: CFRunLoopThread
0 libSystem.B.dylib 0x92102afa mach_msg_trap + 10
1 libSystem.B.dylib 0x92103267 mach_msg + 68
2 com.apple.CoreFoundation 0x926732df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x926723c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92678304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001253a 0x1000 + 70970
6 com.apple.iTunes 0x00005bed 0x1000 + 19437
7 libSystem.B.dylib 0x92130259 _pthread_start + 345
8 libSystem.B.dylib 0x921300de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0xffffffce
edi: 0xffffffce esi: 0x00000000 ebp: 0xbfffe388 esp: 0xbfffe370
ss: 0x0000001f efl: 0x00010282 eip: 0x00bd197b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000031
Binary Images:
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0x978cd000 - 0x978cdff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x978e1000 - 0x9799dfff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97ba6000 - 0x97bafff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97bb0000 - 0x97bb3ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x97bb4000 - 0x97becfe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <26FB5A40-6B39-1EA0-63D3-C2CC3BC6754D> /usr/lib/libcurl.4.dylib
0x97bed000 - 0x97beffe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x97bf0000 - 0x97e1bff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x97e27000 - 0x97f69ff7 com.apple.syncservices 5.2 (578.3) <17A876CF-DAB1-1A88-6811-64AF8BFDE508> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x97f6a000 - 0x982d5ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x982d6000 - 0x98358ffb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x98369000 - 0x98689ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9868a000 - 0x9868aff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9868b000 - 0x986cdff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x986e7000 - 0x9945ffe7 com.apple.WebCore 6534.59 (6534.59.6) <5C71C61C-0657-1B0E-397F-4D0A81872C93> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99460000 - 0x994c4ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x994c5000 - 0x995cbff3 com.apple.DiskImagesFramework 10.6.8 (289.1) <49B23766-6397-6F59-E287-3B2535FBD79B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x995cc000 - 0x9961cfe7 libTIFF.dylib ??? (???) <AB182CEC-188A-F2BC-21E1-0059FD3B2598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9961d000 - 0x99625ff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x99626000 - 0x99626ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x99627000 - 0x996f2fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9973c000 - 0x997b5ff7 com.apple.PDFKit 2.5.5 (2.5.5) <85AA9E1C-D946-863A-823E-32F2AAF314CB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x997b6000 - 0x99803feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <00A1A83B-0E7D-D0F4-A643-8C5675C2BB21> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x99804000 - 0x99834ff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x99835000 - 0x9a024557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a072000 - 0x9a096ff7 libJPEG.dylib ??? (???) <50E17B4D-63D6-24D3-702F-6A6E912A55EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9a1a8000 - 0x9a1b9ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9a1e3000 - 0x9a1ecff7 com.apple.corelocation 12.3 (12.3) <11640844-4B96-4B4D-0419-B7845C4A40FF> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x9a1ed000 - 0x9a32afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9a32b000 - 0x9a336ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a337000 - 0x9a59dff7 com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9a59e000 - 0x9a5a1fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9a5a2000 - 0x9a8c6fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9a8c7000 - 0x9a8cbff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9a8cc000 - 0x9a908fe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <CEE95B62-8F1C-2013-6ED3-42EB8A1018DF> /usr/lib/libssl.0.9.8.dylib
0x9a909000 - 0x9a919ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9a91a000 - 0x9aa26fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9aa27000 - 0x9aa77ff7 com.apple.Symbolication 1.1 (67) <E0C94D8B-4F12-49E6-BAA5-3B00441A047B> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHZ2250BH FFS G1, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3Someone please help
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ITunes + CD = iTunes crash HELP
Running newest version (7.0.2) and if a cd (audio) is inserted to my iMac and iTunes is up, it freezes and i have to force quit. if the cd is in already and i start iTunes, it freezes before even opening and i have to force quit aswell. its really quite bothersome as i want to upload a whole bunch more songs for my ipod. i cant just copy them to the HD because in their format, it reads it as 20 - 50 megs PER SONG. which is insane, and takes quite a while to copy. the CD's tested have no scratching whatsoever and are not burned cds. (although i have tried both) the CD drive makes a funny noise and the Audio cd comes out in 2 spots on desktop. EG.. one cd title is (Audio CD) the other, and acutally title could be perhaps Billy Talent. but they come as seperate. I thinks its a problem with the new iTunes version, but im not sure. anyway to reverse the updates?
solved.. restarted computer
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I have After Effects CS6 and I have a file running. I have 6 comps going in that file due to small animation clips for a big project. I have them set up and literally almost to render. But now every time I load it up, comp 3 loads up. I click comp 2 and 1 they work! If it pick comp 4,5 or 6 it tells me that AE has crashed and I can save before the crash. I really REALLY need these to work. I'm freaking out due to I have this project and its literally due like Tuesday. Please help me. I'm really worried and stressed!
errors, including ae.blitpipe
That link is the actual error I am having. I'm doing updates but I'm still freaked and hoping it fixes the issue with my update! >_<
Update didn't fix my issue. Now I'm really freaked! >_<Nobody can tell you anything without proper system info or other technical details like exact project information or the crash logs. You are losing yourself in vague and generalized statments.
Mylenium -
PLAYLIST PROBLEM: I did a playlist and after synchonising with my ipod, the order of the songs changed both in itunes and in the ipod. In itunes the order came alphabetically and in ipod randomly. I wanted that playlistto be played in the order I made it for a party.
Now I don't know what to do.
Thank you very muchPlug your iPod in and when it appears in iTunes, click on it from under Devices in the left hand pane. This brings you to the Summary tab. Locate and click on the Music tab. What configurations do you have made from under this tab? Is your iPod configured to sync those playlists?
B-rock -
I had some updates for my mac mini and so I updated and when it reboot I checked iTunes and all of my data was gone. I have a 2TB External HDD that contains all of my iTunes data and before the latest Sept. 2012 iTunes update I had the folder located in the advanced tab of itunes located on my external HDD. After the reboot and the new iTunes software was installed it defalted to my HDD on my mini and nothing that was there before the update was no longer there. All of my music, playlists, podcasts, folders, movies etc. was gone. I have redirected the library file locating back to my external HDD but it still is not working. HELP!!!!
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Windows images, but you get the point. Depending on the age of your library the library file might not include the .itl extention. Make it match the file you are replacing.
See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
tt2 -
I have over 4000 songs in my Itunes library. I have 25-30 playlists set up. I just did a sync on my daugthers itouch and 85% of my playlists dissappeared. i rebooted my pc....playlists are still not there. The songs are still in my library. Very strange. Any Advice appreciated
Thanks, Michael. Itunes Match is not enabled on my daughter's Itouch. I have subscribed to it and have used the service to back up my song purchases. I merely did a sync via USB (as normal) to her Itouch. The sync wiped out 85% of the playlists that were on my home computer for the last seveal years. I have updated her itouch multiple times - both before and after I had subscribed to iTunes Match. After the last sync to her iTouch, the playlists just disappeared. My home computer is the main device I use to manage my Itunes library and my playlists. I am not sure what happened?
BTW - how are you affiliated with Apple? Are you? I feel like I have explained the issue pretty clearly, but your responses seem to focus on her iTouch and not my computer, where the playlists are managed. I want to know how to get the playlists back on my computer.
Thanks for your help. Rob -
Itunes deletes songs in my playlist when I sync, any help please
When I sync my music to my iphone 4s the playlist comes up with 1 song out of 7 in it, and when I make it on my phone the minute I sync it to my mac it leaves just that 1 song. Any help?
How did you clean up the duplicates? A playlist is an ordered list of references to tracks in iTunes. If you had duplicates in the library you may have added one version of a track to one playlist and the duplicate to a different list. When you remove the duplicate only the first list contains a reference to the song.
I have a script which would have eliminated duplicates while preserving playlist membership, and merging ratings, play & skip counts etc. More here: Re: When I delete duplicates how do I know which version is the original song and which is the duplicate? If restoring the playlists is important you may be able to restore a previous version of your main iTunes library,itl file that still has the uncorrupted playlists using the techniques in Empty/corrupt iTunes library after upgrade/crash and then run my script to dedupe. If you've updated iTunes regularly however, and don't have some other backup of the .itl, your most recent file is likely to be from last October.
tt2 -
ITunes crashing when trying to delete a playlist
Hi all,
Just got a new MacBook Pro 15" that I migrated all of my stuff from my old 15" MacBook Pro from mid-2007 to, not by direct connection but by Time Machine. iTunes is generally being uncooperative and it is consistently crashing in two ways:
#1 Whenever I try to delete a playlist, it will just close. This is the crash dialog report I get:
Process: iTunes [960]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.2.1 (9.2.1)
Build Info: iTunes-9210501~4
Code Type: X86 (Native)
Parent Process: launchd [100]
Date/Time: 2010-08-24 17:10:07.698 -0700
OS Version: Mac OS X 10.6.3 (10D2101a)
Report Version: 6
Interval Since Last Report: 2901 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 588 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: CCC5C88A-F11B-4196-A6D9-077FBD90A48F
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000ffe2e2e6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x000a2745 0x1000 + 661317
1 com.apple.HIToolbox 0x92c82109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
2 com.apple.HIToolbox 0x92c813d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
3 com.apple.HIToolbox 0x92c8122f SendEventToEventTargetWithOptions + 58
4 com.apple.HIToolbox 0x92d5f74e SendSimpleControlEvent(HIView*, unsigned long) + 86
5 com.apple.HIToolbox 0x92d5f798 SendControlDeactivated(HIView*) + 25
6 com.apple.HIToolbox 0x92d6297c HIView::AncestorBecomingInactive() + 38
7 com.apple.HIToolbox 0x92d63bf3 HIView::Deactivate(unsigned char) + 57
8 com.apple.HIToolbox 0x92d54291 DeactivateControl + 42
9 com.apple.HIToolbox 0x92cad38a HandleWindowEvent(OpaqueEventRef*) + 1479
10 com.apple.HIToolbox 0x92cef96a StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 105
11 com.apple.HIToolbox 0x92c82109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
12 com.apple.HIToolbox 0x92c813d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
13 com.apple.HIToolbox 0x92c8122f SendEventToEventTargetWithOptions + 58
14 com.apple.HIToolbox 0x92e32e91 SendWindowEvent(OpaqueWindowPtr*, unsigned long, double, Point*, unsigned long, short, unsigned long) + 228
15 com.apple.HIToolbox 0x92cad3cb HandleWindowEvent(OpaqueEventRef*) + 1544
16 com.apple.HIToolbox 0x92cef96a StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 105
17 com.apple.HIToolbox 0x92c82109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
18 com.apple.HIToolbox 0x92c813d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
19 com.apple.HIToolbox 0x92c8122f SendEventToEventTargetWithOptions + 58
20 com.apple.HIToolbox 0x92d0c517 PostActivateEvent + 353
21 com.apple.HIToolbox 0x92d0bae2 HiliteAndActivateWindow + 418
22 com.apple.HIToolbox 0x92d0b856 AdjustToNewWindowActivation(WindowData*, WindowContext*, OpaqueWindowPtr*, unsigned char, WindowData*) + 174
23 com.apple.HIToolbox 0x92d0b573 PotentiallyAdjustActivationOnOrderIn(WindowData*, WindowData*) + 167
24 com.apple.HIToolbox 0x92d093ad ShowWindow + 91
25 com.apple.iTunes 0x007a69ae 0x1000 + 8018350
26 com.apple.iTunes 0x003bd86c 0x1000 + 3917932
27 com.apple.iTunes 0x00361e98 0x1000 + 3542680
28 com.apple.iTunes 0x00259f50 0x1000 + 2461520
29 com.apple.iTunes 0x0025b1fa 0x1000 + 2466298
30 com.apple.iTunes 0x0025d84f 0x1000 + 2476111
31 com.apple.iTunes 0x000c27ae 0x1000 + 792494
32 com.apple.iTunes 0x000c2117 0x1000 + 790807
33 com.apple.iTunes 0x000c20a2 0x1000 + 790690
34 com.apple.iTunes 0x000c1fe0 0x1000 + 790496
35 com.apple.iTunes 0x003c8956 0x1000 + 3963222
36 com.apple.iTunes 0x003c8c70 0x1000 + 3964016
37 com.apple.iTunes 0x003c9a54 0x1000 + 3967572
38 com.apple.HIToolbox 0x92c82109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
39 com.apple.HIToolbox 0x92c813d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
40 com.apple.HIToolbox 0x92c8122f SendEventToEventTargetWithOptions + 58
41 com.apple.HIToolbox 0x92cb5d70 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
42 com.apple.HIToolbox 0x92c8255a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
43 com.apple.HIToolbox 0x92c813d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
44 com.apple.HIToolbox 0x92ca3bb5 SendEventToEventTarget + 52
45 com.apple.HIToolbox 0x92e2ce57 ToolboxEventDispatcher + 86
46 com.apple.HIToolbox 0x92e2cf8f RunApplicationEventLoop + 243
47 com.apple.iTunes 0x00102eb2 0x1000 + 1056434
48 com.apple.iTunes 0x00102dc0 0x1000 + 1056192
49 com.apple.iTunes 0x0000c77b 0x1000 + 46971
50 com.apple.iTunes 0x00004a6d 0x1000 + 14957
51 com.apple.iTunes 0x000036fb 0x1000 + 9979
52 com.apple.iTunes 0x00003629 0x1000 + 9769
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x926b9b42 kevent + 10
1 libSystem.B.dylib 0x926ba25c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x926b9719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x926b94be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x926b8f41 pthreadwqthread + 390
5 libSystem.B.dylib 0x926b8d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x926b8bd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x926b9168 pthreadwqthread + 941
2 libSystem.B.dylib 0x926b8d86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x926932fa machmsgtrap + 10
1 libSystem.B.dylib 0x92693a67 mach_msg + 68
2 com.apple.CoreFoundation 0x9625100f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x962500f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96256034 CFRunLoopRun + 84
5 com.apple.iTunes 0x00360870 0x1000 + 3537008
6 libSystem.B.dylib 0x926c0a19 pthreadstart + 345
7 libSystem.B.dylib 0x926c089e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x926932fa machmsgtrap + 10
1 libSystem.B.dylib 0x92693a67 mach_msg + 68
2 com.apple.CoreFoundation 0x9625100f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x962500f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96256034 CFRunLoopRun + 84
5 com.apple.DVCPROHDMuxer 0x17e8b98f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317
6 libSystem.B.dylib 0x926c0a19 pthreadstart + 345
7 libSystem.B.dylib 0x926c089e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x92693342 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x926c0eb8 pthread_condwait + 1089
2 libSystem.B.dylib 0x9270942f pthreadcondwait + 48
3 com.apple.iTunes 0x0000b9c1 0x1000 + 43457
4 com.apple.iTunes 0x0001cae5 0x1000 + 113381
5 libSystem.B.dylib 0x926c0a19 pthreadstart + 345
6 libSystem.B.dylib 0x926c089e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x926b2286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9629082d __CFSocketManager + 1085
2 libSystem.B.dylib 0x926c0a19 pthreadstart + 345
3 libSystem.B.dylib 0x926c089e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x926b8bd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x926b9168 pthreadwqthread + 941
2 libSystem.B.dylib 0x926b8d86 start_wqthread + 30
Thread 8:
0 libSystem.B.dylib 0x9269335a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x926c0ea1 pthread_condwait + 1066
2 libSystem.B.dylib 0x926efa28 pthreadcond_timedwait_relativenp + 47
3 com.apple.iTunes 0x000319c5 0x1000 + 199109
4 com.apple.iTunes 0x00031919 0x1000 + 198937
5 com.apple.iTunes 0x00031892 0x1000 + 198802
6 com.apple.iTunes 0x003609af 0x1000 + 3537327
7 libSystem.B.dylib 0x926c0a19 pthreadstart + 345
8 libSystem.B.dylib 0x926c089e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x926932fa machmsgtrap + 10
1 libSystem.B.dylib 0x92693a67 mach_msg + 68
2 com.apple.CoreFoundation 0x9625100f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x962500f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x96256034 CFRunLoopRun + 84
5 com.apple.iTunes 0x00360870 0x1000 + 3537008
6 libSystem.B.dylib 0x926c0a19 pthreadstart + 345
7 libSystem.B.dylib 0x926c089e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffe2e2e2 ebx: 0xbfffcc28 ecx: 0x00000001 edx: 0x00000000
edi: 0xffffd96e esi: 0x01a6ca08 ebp: 0xbfffcc48 esp: 0xbfffcc10
ss: 0x0000001f efl: 0x00010246 eip: 0x000a2745 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xffe2e2e6
Binary Images:
0x1000 - 0xc8efc3 com.apple.iTunes 9.2.1 (9.2.1) <BE631E2D-9B61-B478-E1AA-4F48253675D3> /Applications/iTunes.app/Contents/MacOS/iTunes
0xee5000 - 0xeedff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xef5000 - 0xefaff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xf00000 - 0xf87fe7 com.apple.iTunes.iPodUpdater 9.2 (9.2) <E1F7F978-79CB-CF0E-681C-4B914732457A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xfd6000 - 0x1016ff7 com.apple.vmutils 4.2 (106) <7AAF9FDA-AC1E-09FD-889E-68FFB5F94BA8> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x1393b000 - 0x1393eff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x1394f000 - 0x13950ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x13955000 - 0x14a76fef com.apple.CoreFP 1.8.23 (1.8) <DE13B6FE-EB73-475C-7F7C-3DC57B7B6CEC> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x14ab2000 - 0x14b67fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2E52683A-7E8E-68D5-5AC6-09962C37CB98> /usr/lib/libcrypto.0.9.7.dylib
0x14d02000 - 0x14d57fdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x14df9000 - 0x14dfbff7 com.digidesign.fwfamily.halplugin 8.0.4 (8.0.4f240) <451507F2-FFDA-FE5B-B705-51F2A1F630A9> /System/Library/Extensions/DigidesignFireWireAudio.kext/Contents/PlugIns/DGFWHA LPlugIn.bundle/Contents/MacOS/DGFWHALPlugIn
0x15c59000 - 0x15d09fe3 com.apple.QuickTimeImporters.component 7.6.6 (1742) <76B0E668-214A-AB71-AAB8-E39E7F227C9B> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x17cb2000 - 0x17cb6ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <A60A12A6-19C0-296A-E77B-DAA4FF1F4AEC> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x17cbb000 - 0x17cc1ffb com.apple.audio.AppleHDAHALPlugIn 1.8.4 (1.8.4fc3) <A60E1EDD-AC8A-E1FE-3F84-81C6E870918D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x17cc6000 - 0x17cf7ffb +com.digidesign.digidesign.DigiCoreAudioPlugIn 8.0.4 (8.0.4f240) <3AFAB15D-3928-D85E-3FED-C0C752CB65F2> /Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin/Contents/MacOS/Digidesign CoreAudio
0x17e00000 - 0x17e55fe2 com.apple.DVCPROHDAudio 1.3.2 (1.3.2) <2E0A9883-4EA5-706F-78F6-4C1F105A4D30> /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio
0x17e74000 - 0x17ed9fe0 com.apple.DVCPROHDMuxer 1.3.2 (1.3.2) <483DD62C-46C4-36AA-6A1C-2DEA6F062863> /Library/QuickTime/DVCPROHDMuxer.component/Contents/MacOS/DVCPROHDMuxer
0x19252000 - 0x192b5feb com.apple.mobiledevice 392.8 (392.8) <F6DE13AA-4BBD-0492-18BF-F411EACE9596> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x192e2000 - 0x19308fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <73B10885-F9AF-5B9D-A91C-D96869959EA5> /usr/lib/libssl.0.9.7.dylib
0x19317000 - 0x19537feb com.apple.audio.codecs.Components 2.0.1 (2.0.1) <3B1071C3-1AB4-0F6A-2CFC-7A258A0C2C46> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x19ab5000 - 0x19abaff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1a756000 - 0x1aad5fe3 com.apple.RawCamera.bundle 3.0.3 (529) <68958A8F-F1AC-A73C-3172-BC17F18EC5FC> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <0E7E5B62-94E2-F6D6-E35D-683D48CC3EDA> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <932443AA-5E20-8A62-8D14-B9447CBC87FB> /usr/lib/dyld
0x90003000 - 0x900deff7 com.apple.DiscRecording 5.0.3 (5030.4.2) <91CF7C68-A662-DC6A-54FC-C5A30AA070C3> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x900e6000 - 0x9018fff7 com.apple.CFNetwork 454.9.4 (454.9.4) <9BF50505-6D64-DBB1-BAA7-CF3A16735CC7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90190000 - 0x90196ff7 com.apple.DisplayServicesFW 2.2.2 (251) <172F0AB5-9421-3F73-02D4-C637710F6EB7> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x90206000 - 0x902b3fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <22CD62D4-9E7D-C31A-F585-FCEF1FE4C39A> /usr/lib/libobjc.A.dylib
0x902b4000 - 0x902c4ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x902fc000 - 0x90300ff7 libGFXShared.dylib ??? (???) <FDA494AA-2D0C-E53D-FF3E-EFD0A18E3100> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x90301000 - 0x90340ff7 com.apple.ImageCaptureCore 1.0.1 (1.0.1) <A03C5D7E-54CD-D56D-E120-9B35EBC9D8F1> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x90341000 - 0x9034bffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <6E3481DF-645E-6095-0CD7-9BEBEC2ED9D1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90352000 - 0x90396fe7 com.apple.Metadata 10.6.3 (507.8) <AA82A951-84B9-B781-2656-77F584F907FA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x90397000 - 0x90398ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9045e000 - 0x907c5ff7 com.apple.QuartzCore 1.6.1 (227.18) <3812EA02-2CB5-7879-0473-94716B0B01BC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x907c6000 - 0x907d8ff7 com.apple.MultitouchSupport.framework 204.13 (204.13) <4AD2D44E-7929-5031-EF64-5AE7372A17DC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x907d9000 - 0x908aafe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <77241533-B77C-EAC4-17A9-182D36A5EC33> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x908ab000 - 0x908aeffb com.apple.help 1.3.1 (41) <EF92C648-2085-C085-8EA7-A1AF37AE94F4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x908af000 - 0x908f8fe7 libTIFF.dylib ??? (???) <6FD2162F-57ED-AC35-114D-DBA36C54BF9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x908f9000 - 0x90b69ffb com.apple.Foundation 6.6.2 (751.21) <7E50458D-02FC-7EEC-87D9-18BBAA843083> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90b6a000 - 0x90b9fff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A544BF9D-6D84-A7BC-CF32-6734A062F517> /usr/lib/libcups.2.dylib
0x90ba0000 - 0x90bc4ff7 libJPEG.dylib ??? (???) <F3D2FB3C-9E72-1C70-3D9B-46E2D22CBC9D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x90bc5000 - 0x90bddff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x90bde000 - 0x90d0cfe7 com.apple.CoreData 102.1 (251) <460D594D-09DC-9082-3FD3-F93D6A08AE71> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x90d0d000 - 0x90d33fff com.apple.DictionaryServices 1.1.1 (1.1.1) <00C1B034-5AE7-996C-CDD3-5A21DA1DBAC9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x90d34000 - 0x90d95fe7 com.apple.CoreText 3.1.0 (???) <F9E654F5-107E-8CED-2D6A-F5008A854A4D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90da6000 - 0x90de9ff7 com.apple.NavigationServices 3.5.4 (182) <ED268D94-E544-5548-AA59-7EC70DCB5EE4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90dea000 - 0x90defff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x90df0000 - 0x90e0bff7 libPng.dylib ??? (???) <13049067-025F-7677-7348-083038F72D65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90e0c000 - 0x90ebaff3 com.apple.ink.framework 1.3.3 (107) <0AFEBD7C-D83C-7847-C075-9B427505F7F0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x90ebb000 - 0x90f85fef com.apple.CoreServices.OSServices 357 (357) <3147A4A6-6DD7-B3F6-8AA8-B43A62586E33> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f86000 - 0x90f86ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90f87000 - 0x90f8aff7 libCGXType.A.dylib 543.34.0 (compatibility 64.0.0) <415ABD82-D9FB-BC2B-D9E6-2D89A917EB89> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x90f9f000 - 0x91181fff com.apple.imageKit 2.0.3 (1.0) <D79FCBC7-05BD-07CD-7F85-6D0F35A760F7> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x91182000 - 0x911b2ff7 com.apple.MeshKit 1.1 (49.2) <0828CB45-3CC6-9A9E-070A-141A30F534E3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x911b3000 - 0x911d3fe7 libresolv.9.dylib 40.0.0 (compatibility 1.0.0) <906E554A-F2E3-F2CE-30CD-B156A2787AAB> /usr/lib/libresolv.9.dylib
0x911d4000 - 0x911e0ff7 libkxld.dylib ??? (???) <BA58688C-9115-756C-5895-00D4522365A6> /usr/lib/system/libkxld.dylib
0x911e1000 - 0x912e3fef com.apple.MeshKitIO 1.1 (49.2) <D0CBE997-5BDC-C0ED-B821-ACA6E6EE8B59> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x912e4000 - 0x912edff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x912ee000 - 0x91367ff7 com.apple.PDFKit 2.5.1 (2.5.1) <2B62428D-0738-B499-C47C-3194B2967BD9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x91368000 - 0x913a8ff3 com.apple.securityinterface 4.0.1 (37214) <195A203C-FD6F-64D2-E8E1-D4F83479EAFD> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x913a9000 - 0x9143bfe3 com.apple.print.framework.PrintCore 6.2 (312.5) <2A8801E6-6D9F-68F5-947D-A1D68BE4F876> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91447000 - 0x91522fe7 com.apple.DesktopServices 1.5.5 (1.5.5) <82DFBC40-4D05-FEA9-1077-D6FD5F9BB0E6> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x91523000 - 0x91545fef com.apple.DirectoryService.Framework 3.6 (621.3) <BCB030BE-60E2-9AF3-80BE-CC090FCEA6F0> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x91546000 - 0x91548fe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x9161c000 - 0x9175eff7 com.apple.syncservices 5.2 (578.3) <C57BBAC9-B7CC-88BF-DEDD-9C43711655DC> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x91a55000 - 0x91ac3ff7 com.apple.QuickLookUIFramework 2.2 (327.4) <C98C26D1-C609-1CC0-9351-680129078C4C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x91ac4000 - 0x91b07ff7 libGLU.dylib ??? (???) <14B77FB3-BE6B-7755-7093-CC28E092181E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x91b15000 - 0x91c57fe3 com.apple.QTKit 7.6.6 (1729) <ECB11513-A6CF-0B41-EB0B-C54C38F02728> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x91c58000 - 0x91c79fe7 com.apple.opencl 12.1 (12.1) <C3E87DE8-8D11-41C3-6C76-6BD82C740BBD> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x91c7a000 - 0x91c7eff7 libGIF.dylib ??? (???) <E497496D-61C4-A086-7B9C-253AA7E879F2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c7f000 - 0x9246e537 com.apple.CoreGraphics 1.543.34 (???) <3E61E858-BA05-CDAC-8072-B628C6051999> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x924b1000 - 0x9254cff7 com.apple.ApplicationServices.ATS 4.1 (???) <42BEB217-0772-C06F-9316-42811D078170> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x925dc000 - 0x9265effb SecurityFoundation 36840.0.0 (compatibility 1.0.0) <4F98767A-E9CB-6F8C-877E-4C01E27AC391> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x92692000 - 0x92837feb libSystem.B.dylib 125.0.1 (compatibility 1.0.0) <46E95580-DB88-A8B1-6092-3A4F724EC2F2> /usr/lib/libSystem.B.dylib
0x928ab000 - 0x928e6feb libFontRegistry.dylib ??? (???) <1A0E8ADD-A336-8037-4FFF-DBD2B38B197A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x92900000 - 0x9299dfe3 com.apple.LaunchServices 362.1 (362.1) <ED243C3B-9A16-A6CB-CA51-5924F48569DE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x92aff000 - 0x92b03ff7 IOSurface ??? (???) <6295244C-C8E7-F322-1CF1-AF57D98F68EB> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x92b24000 - 0x92b38fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x92b39000 - 0x92b7aff7 libRIP.A.dylib 543.34.0 (compatibility 64.0.0) <6D9DB3BE-FE3D-BAC0-328A-E6CE1EB7915E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x92b7b000 - 0x92b7bff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x92b7c000 - 0x92bb9ff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) <BD51473D-5F8F-F38F-768C-59738F27A1B6> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x92bba000 - 0x92c6aff3 com.apple.ColorSync 4.6.3 (4.6.3) <68B6A1B9-86CF-0C5A-7D63-56ED4BB2EB5B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x92c6b000 - 0x92c72ff3 com.apple.print.framework.Print 6.1 (237.1) <9758733E-7FBB-29CF-04F3-0D6D6B4C6A78> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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#2, iTunes will also crash when I try to delete all of my iTunes Library XML stuff and replace it with the one from my old computer in order to preserve all of my play count and file path information (it is all linked to an external)... still don't know why this isn't a feature on iTunes yet, but I digress. It worked when I replaced the hard drive and logic board on my old MBP, iTunes throws an absolute fit when I do it now.
I saw a lot of people on other forums suggesting that you just take out any and all iTunes plists, and when I did that I managed to get as far as deleting one of the default playlists (90's Music), but when I tried to delete a second one the dialog box hung without text and then iTunes crashed again.
Help me out, I want to be able to be blasting tunes out of my speakers again tonight!!As a test, try logging in to Mac OS X as another user (create one if you need to) and see if iTunes works for that user. That will help determine if it's a problem with your normal user's iTunes files or a more general problem.
It's possible that you have a corrupted track. That can in some cases causes iTunes to crash when opening or importing. -
HELP! iTunes crashes everytime I try to open it.
Hi, I need help with this iTunes software. After updating to the new version 7.1, my itunes crashed. And now everytime i try to open it, it comes up with a error M$ reporting popup, and it is unable to give me anymore information. This happens everytime.
I have tried uninstalling and reinstalling, but that doesnt work either.
I have also read that i needed to try to install an older version, but that doesnt work either.
I also read that i needed to delete something from the application data folder. And that doesnt work either.
What can I do? I need my music!!!Hey, guess what...I fixed it!
It appears to be that when iTunes updated to the 7.1 version, you needed the newest version of quicktime to be running and fully installed.
For example. I had the K-Lite Mega Codec pack, which in it contains a quick time alternative codec which allows you to watch .mov or quicktime movies without having quicktime actually installed on your computer.
So I completely removed the K-Lite Mega Codec pack and rebooted, then completely installed iTunes 7.1 + quicktime, and then rebooted again to be safe. And it worked. I also installed the K-Lite Mega Codec pack later and excluded the quicktime alternative.
But if you dont have the K-Lite Mega Codec pack on your computer I suggest uninstalling quicktime, and reinstalling it, then install iTunes 7.1 all over again.
Does this help you? If you have anymore questions just ask sophie.
Best wishes,
Oakie -
ITunes crashes after I connect iPod touch
Hi,
My iTunes crashes after I connect my iPod touch. It doesn't even get to the point where the iPod icon shows up in the left hand panel. The crash report is below. My iPod SW Version is 2.2 (5G77a). I'm using iTunes 8.0.2 (20).
This did not happen the last time I sync'ed my iPod, and I haven't updated my iTunes and iPod software since then. The only anomalous thing I can report is that when I was directly downloading some podcasts into my iPod (Ver 2.2 now allows this), that several did not successfully download and I had to abort the downloads. The podcasts showed up in my iPod podcast directory but with the time as "--:--". I retried downloading them into my iPod, and they did download successfully, but the old, aborted podcast entry was still there. So it looks like some of my podcasts have 2 entries in my iPod, one that was successful, one that was not.
Since I have no way of deleting these aborted podcasts directly from my iPod without iTunes, I'm stuck. Help!
Robin
Crash report:
Date/Time: 2008-12-24 16:02:42.295 -0600
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [96]
Version: 8.0.2 (8.0.2)
Build Version: 2
Project Name: iTunes
Source Version: 8022001
PID: 408
Thread: 0
Application Specific Information:
0x3368c
0x9ee3b934
0x9ee3b08c
0x9ee3af08
0x9ee422cc
0x9ee3bb84
0x9ee3b08c
0x9ee41e90
0x9ee82c04
0x9ef21a10
0x9ef21668
0x9ef213a4
0x9ef21244
0x9ef21198
0x286dfc
0x2874f0
0x379fc
0x286904
0x2c2c
0x2930
0x0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x000001aa
Thread 0 Crashed:
0 libSystem.B.dylib 0x900045f0 szone_malloc + 4280
1 libSystem.B.dylib 0x90003200 malloc + 632
2 ...ple.CoreServices.CarbonCore 0x903d3920 CSMemNewPtr + 52
3 ...ickTimeComponents.component 0x997040e8 STMediaMakeMediaTimeTable64Priv + 376
4 ...ple.CoreServices.CarbonCore 0x904060fc CallComponentFunctionCommon + 1296
5 ...ple.CoreServices.CarbonCore 0x90405b88 CallComponent + 260
6 ...ple.CoreServices.CarbonCore 0x90405b88 CallComponent + 260
7 com.apple.QuickTime 0x9485a190 MediaMakeMediaTimeTable64Priv + 64
8 com.apple.QuickTime 0x94859bd0 makeMovieTimeTablePriv_priv + 928
9 com.apple.QuickTime 0x948359bc createMovieTimeTable + 236
10 com.apple.QuickTime 0x94835754 QTMovieNeedsTimeTable_priv + 116
11 com.apple.QuickTime 0x94835508 PrivateGetMovieLoadState_priv + 280
12 com.apple.iTunes 0x00189a34 0x1000 + 1608244
13 com.apple.iTunes 0x001902f0 0x1000 + 1635056
14 com.apple.iTunes 0x00193338 0x1000 + 1647416
15 com.apple.iTunes 0x00195b94 0x1000 + 1657748
16 com.apple.iTunes 0x00042408 0x1000 + 267272
17 com.apple.iTunes 0x00043448 0x1000 + 271432
18 com.apple.iTunes 0x00044808 0x1000 + 276488
19 com.apple.iTunes 0x000fbec8 0x1000 + 1027784
20 com.apple.iTunes 0x000fc1ac 0x1000 + 1028524
21 com.apple.iTunes 0x0010ab68 0x1000 + 1088360
22 com.apple.iTunes 0x0010ad90 0x1000 + 1088912
23 com.apple.iTunes 0x0006061c 0x1000 + 390684
24 com.apple.iTunes 0x004be5fc 0x1000 + 4969980
25 com.apple.iTunes 0x004beb7c 0x1000 + 4971388
26 com.apple.iTunes 0x000a2f54 0x1000 + 663380
27 com.apple.iTunes 0x00332984 0x1000 + 3348868
28 com.apple.iTunes 0x00033660 0x1000 + 206432
29 com.apple.HIToolbox 0x9ee3b934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
30 com.apple.HIToolbox 0x9ee3b08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
31 com.apple.HIToolbox 0x9ee3af08 SendEventToEventTargetWithOptions + 40
32 com.apple.HIToolbox 0x9ee422cc ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 704
33 com.apple.HIToolbox 0x9ee3bb84 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
34 com.apple.HIToolbox 0x9ee3b08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
35 com.apple.HIToolbox 0x9ee41e90 SendEventToEventTarget + 40
36 com.apple.HIToolbox 0x9ee82c04 ToolboxEventDispatcher + 92
37 com.apple.HIToolbox 0x9ef21a10 TryEventDispatcher + 108
38 com.apple.HIToolbox 0x9ef21668 GetOrPeekEvent + 304
39 com.apple.HIToolbox 0x9ef214c0 GetNextEventMatchingMask + 440
40 com.apple.HIToolbox 0x9ef21244 WNEInternal + 152
41 com.apple.HIToolbox 0x9ef21198 WaitNextEvent + 76
42 com.apple.iTunes 0x00286dfc 0x1000 + 2645500
43 com.apple.iTunes 0x002874f0 0x1000 + 2647280
44 com.apple.iTunes 0x000379fc 0x1000 + 223740
45 com.apple.iTunes 0x00286904 0x1000 + 2644228
46 com.apple.iTunes 0x00002c2c 0x1000 + 7212
47 com.apple.iTunes 0x00002930 0x1000 + 6448
Thread 1:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x91457524 HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914572c4 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.iTunes 0x0026bf10 0x1000 + 2535184
3 com.apple.iTunes 0x00362d70 0x1000 + 3546480
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x902c4240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9005abe0 accept + 12
1 com.apple.iTunes 0x0029b46c 0x1000 + 2729068
2 com.apple.iTunes 0x002f9d10 0x1000 + 3116304
3 com.apple.iTunes 0x002f9da0 0x1000 + 3116448
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 12:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x0025218c 0x1000 + 2429324
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x902b19ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902b12b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902c0710 CFRunLoopRun + 52
5 com.apple.iTunes 0x00291f50 0x1000 + 2690896
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000900045f0 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44244244 xer: 0x0000000020000001 lr: 0x00000000900045bc ctr: 0x00000000900147a0
r0: 0x00000000900045bc r1: 0x00000000bfffa940 r2: 0x0000000044244242 r3: 0x000000000000000d
r4: 0x0000000000000000 r5: 0x000000000000000d r6: 0x00000000fffffff6 r7: 0x0000000000000003
r8: 0x0000000064383800 r9: 0x00000000bfffa875 r10: 0x0000000000000001 r11: 0x0000000044244242
r12: 0x00000000900147a0 r13: 0x0000000002659ba4 r14: 0x000000000000ac44 r15: 0x0000000002659228
r16: 0x0000000001ddeebb r17: 0x0000000000000000 r18: 0x000000000000015d r19: 0x0000000000000000
r20: 0x00000000a0003548 r21: 0x00000000bfffad90 r22: 0x000000000000001f r23: 0x000000000000089c
r24: 0x0000000003004fde r25: 0x0000000000000000 r26: 0x0000000002800000 r27: 0x00000000000001a6
r28: 0x0000000000000005 r29: 0x0000000002cfde00 r30: 0x000000000000002c r31: 0x0000000090003548
Binary Images Description:
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0x90aea000 - 0x90b5afff com.apple.framework.IOKit 1.4.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90fe7000 - 0x90ffffff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x910d6000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
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0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x91902000 - 0x91927fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
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0x92f4e000 - 0x92fa8fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc6000 - 0x92fc6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x9328d000 - 0x9329afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x933dc000 - 0x9350cfff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x93701000 - 0x9370dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93712000 - 0x93732fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93786000 - 0x93786fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93a4e000 - 0x93a6bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x93a74000 - 0x93af5fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x94148000 - 0x941bafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f3000 - 0x942b8fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430b000 - 0x9430bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430d000 - 0x944cdfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94517000 - 0x94554fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455c000 - 0x945acfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b5000 - 0x945cefff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94667000 - 0x9469ffff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94806000 - 0x94b35fff com.apple.QuickTime 7.5.5 (990.7) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c1c000 - 0x94c8dfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94fc6000 - 0x94fd5fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fdd000 - 0x9500afff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95011000 - 0x95021fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95473000 - 0x95473fff com.apple.DiscRecording 3.1.3 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x95475000 - 0x954f8fff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x95525000 - 0x9556bfff com.apple.DiscRecordingContent 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x9572e000 - 0x95830fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x9588b000 - 0x95952fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x959a1000 - 0x959d0fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96326000 - 0x963f8fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x96457000 - 0x964fffff com.apple.QTKit 7.5.5 (990.7) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9675a000 - 0x9680bfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97168000 - 0x9716dfff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x975c5000 - 0x975e4fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97b40000 - 0x97b86fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x97ba8000 - 0x97c5ffff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97dd9000 - 0x97de6fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97e75000 - 0x97e8ffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x97f0b000 - 0x97f49fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x991f0000 - 0x99e70fff com.apple.QuickTimeComponents.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a0d5000 - 0x9a0d9fff com.apple.QuickTimeH264.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9b042000 - 0x9b048fff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0x9e3ac000 - 0x9e44dfff com.apple.QuickTimeImporters.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x9e46a000 - 0x9e53afff com.apple.QuickTimeMPEG4.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x9e559000 - 0x9e598fff com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x9e5a1000 - 0x9e5e2fff com.apple.CoreMediaIOServicesPrivate 12.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x9e607000 - 0x9e634fff com.apple.CoreMediaPrivate 11.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x9e643000 - 0x9e6bffff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9e6f7000 - 0x9e725fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9e73f000 - 0x9e754fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x9e759000 - 0x9e79bfff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9e7b7000 - 0x9e86efff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9e8ab000 - 0x9e8f8fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9e923000 - 0x9ecdefff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9ed6b000 - 0x9edf3fff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9ee34000 - 0x9f142fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9f292000 - 0x9f8c5fff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9fc52000 - 0x9fc94fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9fca9000 - 0x9fedcfff com.apple.Foundation 6.4.11 (567.40) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
Model: PowerBook6,7, BootROM 4.9.3f0, 1 processors, PowerPC G4 (1.2), 1.42 GHz, 512 MB
Graphics: ATI Mobility Radeon 9550, ATY,M12, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci106b,4318, sppci_othernetwork, SLOT-B
Parallel ATA Device: MATSHITACD-RW CW-8124
Parallel ATA Device: FUJITSU MHV2060AT, 55.89 GB
USB Device: iPod, Apple Inc., Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mAI went through the process of reinstalling iTunes, but that did not work. Apparently one or more of my iPod podcast directories were corrupted, and iTunes just threw its hands up. So, I just decided to do a restore. I had to do the "Recovery" type of restore (turn off the iPod, then connect to the Mac laptop, while holding down the Home key) so that iTunes would do a restore.
I thought I'd lose some of the podcasts that I had downloaded directly to the iPod that I had not sync'ed back to iTunes. But the Recovery Restore reinstalled the iPod firmware, and left the data files on the iPod intact! This is NOT what is advertised - the Restore message in iTunes tells you that you will lose the data on your iPod. Can't promise that iPod data will NOT be destroyed on a Restore, but this is what happened to me. -
After iOS 4 update on iPod Touch, iTunes crashes when iPod is connected.
I just updated my iPod from 3.1.3 to iOS 4, and after all of that, when I plug in my iPod Touch 2G [version 4.0 (8A293)] to my laptop, iTunes crashes. A window pops up saying "iTunes has stopped working," and then iTunes closes automatically. When I do not already have iTunes open and I connect my iPod, iTunes will open and then close a few seconds later with the same pop up box.
I tried seeing if it was a syncing or connecting issue, so I turned off automatic syncing and the problem still exists. Therefore, I think it is a connection issue.
*Note: When I was updating to iOS 4, I left and came back to my computer with it running on idle. Could that have had an effect? If so, how can I just redo everything?
**Another note that may be helpful is that while I do still have all of my music and videos in iTunes (which works totally fine with no iPod attached), the videos and music is NOT on my iPod. But, my apps all work fine on my iPod.
I would really appreciate any sort of help I could get for this problem. I was really looking forward to the OS update, but now I am disappointed because of this major problem.
THANK YOU for your help!I would try moving the existing iPod backup file to a safe locations and let iTunes make a whole new one. The location of of the backup file is:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory. -
ITunes crash on start up after upgrade to 10.7
Hi,
I'm using window 7 32bit SP1 and after upgrade ITunes crash on start up.
this is what i get in event viewer.
Faulting application name: iTunes.exe, version: 10.7.0.21, time stamp: 0x504d85d9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0
Exception code: 0xe06d7363
Fault offset: 0x0000d36f
Faulting process id: 0x1734
Faulting application start time: 0x01cd9444a9a285f0
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: ea44018e-0037-11e2-b898-d0df9a3d6c0e
Can someone help?Hello, bump for me on this really annoying issue. Running Windows 7 SP1, fully updated drivers. Using latest Itunes, 10.7.0.21. Just like the others, every time I try to open Itunes, the Itunes store seems like it's trying to load.. and then I inevitably get the "Itunes has stopped working.. Windows is checking.. blah blah" and then crash. I have tried every fix I could find on these and other forums:
1. Uninstalled/Reinstalled all Apple software as per http://support.apple.com/kb/HT1925 along with running CC Cleaner (after uninstall/before reinstall of course). DIDN'T WORK.
2. Did the winsock reset listed here https://discussions.apple.com/message/17412059#17412059. DIDN'T WORK.
3. Corrupt User Profile (Kernalbase.dll) Issue: Did the renaming of corrupt Itunes folder listed here http://social.technet.microsoft.com/Forums/en-HK/w7itprogeneral/thread/be53aac5- c560-478a-9598-e0c6a33d9da7 and that worked the FIRST time after renaming the folder to Itunes.old.. i.e. opening Itunes after doing this was successful and thus created a new Itunes folder. However, after closing itunes and reopening.. I was right back to square one.. Itunes crashing. (This did "work" partially so probable that issue has something to do with Corrupt Itunes User Profile??) Ultimately, DIDN'T WORK.
*BTW, I also did a Run Diagnostics from the help menu of Itunes and got 3 green lights for network connectivity.. one of which is of course "Secure link to Itunes store verified". So Itunes is telling me it seems to be communicating fine with Itunes Store.
There's nothing else that I can see to do short of reinstalling Windows... which I really don't want to do.
HOWEVER, after some trial and error, I found a weird little workaround. It seems like the crash is happening upon the initial attempt by Itunes to connect to the Itunes store. Here's what I did:
1. After opening Itunes (and the initial opening event is so that Itunes tries to connect to Itunes Store -- this will happen if the last page you were on the last time you closed Itunes was Itunes Store), QUICKLY click on "Music" (or any other "offline" library) on the left upper pane of Itunes. This will take you to your Music library and Itunes will STOP trying to connect automatically to Itunes store. So now, Itunes is open at least. Note: Others have mentioned correctly that if you open Itunes with your internet connection off, it will at least allow you to open Itunes b/c Itunes doesn't try to open Itunes Store if you're offline. My workaround accomplishes the same thing while still being connected to the internet.
2. Now, if you now click on "Itunes Store" directly, it WILL CRASH as per usual.
3. Instead, click on "Purchased" which is directly under "Itunes Store". Click ok to the pop-up. Then, on the bottom right of the screen, click on "Download Previous Purchases". This will open the previous purchases page which is actually WITHIN the Itunes store. If you look at the left pane, Itunes Store will now actually be highlighted. You're now in the Itunes store.. just via the "sidedoor" if you will. You will also now see all the usual Itunes Store categories along the top of this page like the Home Icon, music, movies, tv, apps, etc. etc. Click on the Home Icon (music, movies, whatever) and VOILA, it will open Itunes store without crashing!
4. Now that you're "in", you can jump around freely during THIS session. IE, you can freely go back and forth from looking at your left-pane offline music library, movies, apps, whatever.. and click on Itunes Store in the left pane and Itunes will not crash... you know, how Itunes normally works!
5. When you're done using Itunes just make sure the last screen you use before you close Itunes is "Music" or some such. That way, you won't have to do the "quickly hit Music" the next time you use Itunes. It will automatically just go to the offline Music library and not try to access the Itunes Store. Then, just repeat step 3 and you'll be "in" again.
I really hope this workaround works for you until Apple updates/patches Itunes for those of us that are having this issue. If it keeps working for me, I'm gonna live with it until the next Itunes version update hopefully resolves this issue.
OH! PS. I'm also having the Apple Software Update issue mentioned here https://discussions.apple.com/thread/4040994?start=60&tstart=0. I have no idea how to solve this.. wondering if it's related to the Itunes crashing issue. I'm also getting the error message when trying to update quicktime from the help menu here https://discussions.apple.com/message/19392457#19392457. -
Can't restart iTunes after a crash
I've been having this problem off and on for several years now, and it's raised its ugly head again today. With varying frequency iTunes crashes on me. Not normally a huge problem, just restart. However, occasionally iTunes crashes but doesn't actually leave the dock. As long as it's in the dock I cannot relaunch itunes. In the past I've waited several hours in the vain hope that the icon to leave the dock, thus enabling me to relaunch. I have not had any success with this approach. The only solution I've found is to restart the entire computer, obviously less than ideal.
The truly irritating thing is that according to the Activity monitor and the terminal command $ top (which the Activity Monitor is based on IIRC), iTunes isn't running, but according to Option + Apple + Escape and the Dock it still is. However, any attempt to relaunch the app using either Option + Apple + Escape or the Dock does nothing. Apparently there is some subroutine that is running that does not quit along with the rest of the app and tells at least part of the system that itunes is still running and won't let me launch a second instance of it.
Does anyone know what this subroutine is so that i can find it and kill it from the terminal or activity monitor? Is there anything I can do other than restart my entire system when this happens (complete BS if this is the case)?
I've run into this problem on my 400MHZ iMac DV SE, 400MHZ PowerMac G3, 800MHZ PowerBook G4 DVI, 867MHZ PowerMac G4, and my first gen MacBookPro, so I know it's not bad ram, or a hardware problem.Since no one else is having this problem, or at least no one has had any suggestions I would like to know if anyone knows what the process usbmuxd is supposed to be for. I've run into the crash that won't quit and can't be restarted issue again. Out of frustration I've taken to killing processes from the terminal and seeing if that will help. It did for one of my hangs after the initial crash, but not the second time. One of the processes I've killed is this usbmuxd which immediately restarts itself and places the following message in the console:
"usbmuxd-167 built for iTunesEightTwo on May 11 2009 at 13:36:48, running 32 bit"
is it possible that the reason I can't get iTunes out of the dock and cannot relaunch it is because some message between iTunes and this usbmuxd didn't get passed correctly and it continues to relaunch itself waiting for itunes to respond? -
ITunes playlist empty after moving music folder
I have recently moved my music folder to a different partition on my PC. After doing that, my entire song list, including playlists, has vanished from iTunes.
I tried changing the media folder location by going to edit -> preferances -> advanced.
I tried holding Shift when starting iTunes and choosing the correct folder.
I tried exporting the playlist from my iPhone and importing back into iTunes (got an error message that the music could not be located).
None of the above worked...
What can I do now?
Keep in mind that I don't want to import my entire music directory back into iTunes, since I don't have enought storage space on my phone to sync the whole thing onto it.
Any ideas?
Thanks!Hold down shift as you start iTunes. You should get a prompt to choose or create a library. Click choose. Browse to the folder for your relocated library and open the file iTunes Library.itl. If it still comes up empty, close iTunes and use the following technique...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
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