ITunes Playlists Not Showing Up On Secondary Computer, Sharing The Same Apple ID

I'm trying to help a friend who has an old HP laptop that serves as her primary computer for all her music. She has synced this with her iPod. She then synced her iPod with her PC computer at work. Everything is working great, except on her work computer her playlists aren't showing up. What could be the reason for this?
I suggested iTunes Match may be the answer, but she's wondering if there's a way other than using this pay service. Please advise.
Thank you.

Playlists are specific to the iTunes library on a computer.  Unless she has the same library (by which I do not mean the same music, but the same library.itl file and supporting files) each computer will have a unique library even if the media content is identical.
Usually if you sync a device to one computer and then plug it into a different computer it will want to wipe the device so it can sync to the other library.  The exception would be if you had exactly the same library on each computer, or they were sharing a library on a local network.
If you use manual syncing, you can sync items from more than one iTunes library to your iPod. (You can sync iPod touch, iPhone, and iPad with only one iTunes library.) When manually managing content, you can add content from multiple libraries to your iPod or iPad. Even when manually managing music, some content may be available from only one library at time. This includes all content on iPhone and video content on iPod and iPad. http://support.apple.com/kb/PH12113  and http://support.apple.com/kb/HT1202

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