ITunes Plus - 15 selections only?

I just learned about iTunes plus and even though the FAQs tell me I can update my entire library at once (500+ songs), the "BUY" button indicates $4.50 for 15 songs and lists the ones in the details area that would be updated.
I can't seem to get to a place where I can update the ENTIRE library ... ???
Any help is appreciated.

I know I can't trust them in this regard.
I know for a fact that certain songs ARE available in iTunes plus because I found them available after I initially upgraded to iTunes plus and converted what I could.
I had the regular versions of the same songs from iTunes.
Apple did not tell me about the fact the iTunes plus version was newly available.
Worse, on one album, I had downloaded 2 tracks and it wouldn't let me 'complete my album' because the 'album was no available in the US'. The album WAS available in the US as an iTunes plus album! Album 'Fur and Gold'; Artist 'Bat for lashes' if you want the details.
To summarize:
1. iTunes plus does NOT notify you when new albums are available thet you can upgrade.
2. ITunes has not answered why this is the case ...despite giving them the details!
After the initial upgrade, on the day it was made available, where 5% of my songs were updated, I have only been notified once that 4 songs were available to upgrade. Given that I have several thousand this is itself is highly suspicious. Coupled to the fact I know that I'm not being notified of all available iTunes plus content that could be upgraded, iTunes plus has verified issues in this area.
I get very frustraded checking for new content and being told I'm up to date!!!

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Unable to upgrade some songs to iTunes plus

Hello -
I've seen some other discussions on this topic so I guess it's not an uncommon problem, but I wanted to ask about it anyway in case there are new insights about how to fix it!
I have about 75 old "Protected AAC" songs - 128 bps DRM-protected songs that I purchased before the iTunes Plus era - and I would like to upgrade at least some of them to iTunes Plus (not necessarily all - in some cases I've subsequently bought the CD, or am no longer interested in the song).   When I sign in to the iTunes Store and go to the 'Upgrade to iTunes Plus' section, however, only 40 of the songs are listed (35 are not).   I've verified that in almost all cases, these songs/albums are still available in iTunes - I think perhaps one or two are no longer available, so I can understand why upgrades are not allowed there, but in the vast majority of cases I don't understand why I can't upgrade.
What's really strange is that there are some albums where some songs are available for upgrade and not others. To give a specific example, I purchased 7 songs (all "protected AAC") from the album Travelogue by The Human League (only the 7 bonus tracks, since I have the original album).   Now, 4 of these are available for upgrade to iTunes Plus and 3 are not, even though the whole album (including all 7 songs) are still sold through iTunes.
I tried contacting iTunes support and had an e-mail exchange which was slightly helpful but not entirely; they would never really answer the question and eventually just started repeating the same set of stock paragraphs, leading me to believe that the responses were selected from a menu and were not actually coming from a person trying to solve the problem (maybe I'm wrong about that, I don't know).   Here are the sorts of answers I got:
"The record company remove and then replace some of the songs for their produced albums on the iTunes Store at any time. Since the songs are modified you are not able to see them in the iTunes upgrade page.:
or
"The record company remove and then replace some of the songs for their produced albums on the iTunes Store at any time. Since the mentioned songs have been removed and then fresh copy has been posted you are not able to see them in the iTunes upgrade page."
However, even if the songs have been removed or replaced, I really don't understand why some songs on a given album can be upgraded and others can't!
iTunes Support did kindly credit my account for 5 songs, but in practice I'd like to upgrade about 20.
Has anyone had success working around this problem, or do you know a route to getting iTunes Support to do more?   Or should I just give up and re-purchase the songs I can't upgrade?
Thanks!

Thanks very much....makes sense, but some songs I have used in the past no longer work, so something has changed I guess.

Ims: iTunes +, exactly 0 of 150 "itunes plus" songs are itunes plus!

(For me) Apple's iTunes Store has reached a new level of unusability.
Go to advanced search, check "Limit your search to iTunes Plus" and select genre=Classical. Of the results, exactly 0 or 30 albums and 0 of 150 tracks are iTunes Plus.
It took a couple of years for OS X to be usable, I guess it will be the same for iTunes Plus at the iTunes store.

For instance, put
in Beethoven as the composer and you'll see a number
of Plus tracks of his works.
Yes, composer=Beethoven + limit to iTunes plus means that 19 out of 30 albums are not iTunes plus format.
My only point was that limit to iTunes plus doesn't work, and sometimes it fails for 30 out of 30 albums returned.
[Yes, I have given feedback to Apple. No, I don't think that they are listening]
I'll stop ranting now.

ITunes Plus "Buy" button missing

I cannot upgrade individual songs using iTunes Plus. The only options I have are to uprade albums or "Buy All". There are over 400 songs listed but my only choice is to upgrade all. However, when I log in using a different computer, I can buy individual songs. Already worked for a week with iTunes Store support and got nowhere. They determined it's not my account. So it seems to be some sort of software conflict. Has anyone else had this problem and been able to resolve it? And upgrading via another machine and downloading via "Purchased" function had a whole different set of problems which make that an unworkable option.

the buy button is missing on my wish list. downloaded new version of itunes -- checked all my account info--now what?
Buy the songs one at a time. Believe it or not, that's how iTunes works now.

HT1711 Will I have to pay for the track again when re-purchasing with itunes plus?

Will I have to pay for the track again when re-purchasing with itunes plus?

The only ways to upgrade a track from the old format of 128kbps with DRM to the "iTunes Plus" format are to either repurchase the track or to subscribe to iTunes Match. The offer to upgrade an individual track for a small fee was discontinued a number of months ago.
Regards.

I do not want all of the playlists in iTunes to be synced to my iPhone. With iCloud I do not seem to have a choice. How do I select only certain playlists for my iPone?

I have many songs and playlists in my iTunes account. I do not want all of them synced to my iPhone 5S, but that has happened via iCloud, and it has caused a storage problem on my phone. How do I select only certain playlists to be synced to my iPhone?

You need to start over with Music. On the iPhone Music screen uncheck sync music. Also, on the Summary screen uncheck "Manually manage music and videos", then sync and it should clear off your phone.
Next, choose the music you want to sync. If you want to fit more on check "Convert higher bit rate songs to 128 kbps AAC". This will reduce quality slightly, but it won't be noticable unless you are using $300 headphones.

How do I select only certain songs from itunes library to upload to my iphone?

Trying to free up some memory and my whole itunes library is loaded on my phone. Is there a way to select only certain songs to sync with my phone?

When your iphone is connected to iTunes, go to the phone section, go to options and then select "Sync only checked songs and videos". Then go to yotur iTunes music library, and check only the songs you want. If you are viewing the library in the "songs" option the check boxes are next to the songs. If you are viewing from the "album" view, you have to right-click each song and select check.

I selected "ACC Encoder-iTunes Plus" for import settings to import cd's. I assumed music purchased from the iTunes Store was mp3 format.Which is it?

I selected "AAC-iTunes Plus" as my import settings when importing CD's to my iTunes library. When I reviewed "get info" on purchased songs from iTunes, it says "Kind: Purchased AAC audio file". All of the purchased songs in my library say this. I assumed all purchased songs were "automatically" imported in mp3 format. Do the import settings I chose also apply to purchased music? Also, what can I do to have my library songs changed to mp3 format?

All songs sold in the iTunes Store are AAC/256.
The import setting affects ripping and conversion. It has nothing to do with purchases from the iTunes Store.
If you need MP3s, you can convert your AACs by using this procedure: http://support.apple.com/kb/HT1550 But it would be easier to buy MP3s in the first place, for example from Amazon MP3.
MP3s can be used in iTunes or almost any other player, program or device.

I have bought a Seagate Backup Plus 1TB drive, first time I have selected Mac Windows option which excludes Time Machine to work on it, but now I want to go back and select Only Mac option to activate my Time Machine application. I request you to help me

I have bought a Seagate Backup Plus 1TB drive, first time during plug-in, I have selected Mac Windows option which excludes Time Machine to work on it, but now I want to go back and select Only Mac option to activate my Time Machine application.
I request you to help me with the procedure of the same?

IMPORTANT - This will reformat your Seagate drive and hence wipe it. If there is anything on your Seagate drive you want to keep, save it somewhere else FIRST.
Plug the drive in.
In Finder select Applications > Utilities > Disc Utilities.
Select the external drive, select Partition option, give it a name (I call mine Mac Backup), select Mac OS Extended (Journaled) as the Format and under the drop down menu "Partition Layout" select the number of partitions you want (so if you want the drive to just be for Time Machine, select 1 Partition, if you want part of the drive to be for Time Machine and the rest for something else, select 2 partitions and so on). Click apply and the Disc Utility will partition and reformat your drive ready to use.
When this is complete, open Time Machine in System Preferences. Use Select Disc to select the drive (or if you have multiple partitions, the partition of the drive) you want and you are good to go.
This may be a long way round, but it gives you the option to partition your disc which you may want.

HT4623 What's with audio xciter, it only plays a few songs, ones that it won't gives me a message ,upgrade to iTunes plus, what's with that, oh, it ALso says the music is drm protected, upgrade to iTunes plus?

Anyone know what's wrong with audio xciter? It tells me to upgrade to iTunes plus, what's that?when I play my music, it plays a few but wont others because it's drm protected, maybe wrong word and tells me to upgrade to iTunes plus, think I bought junk software!

I am seeing the same thing. 95% of my songs are DRM protected -according this app. But they are not. Hopefully someone has an aswer. The web page support for Xciter does not mention this issue.

ITunes Plus Upgrade--No help from iTunes Support

I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
Here is my problem..
I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
Dear Tom,
Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.
Sincerely,
iTunes Store Team
Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
Anyone have any ideas.

This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

ITunes Plus FAQs doesn't make sense: Needs a tutorial and clear instruction

Hi,
My wife and I have spent over an hour trying to "simply" purchase anything in iTunes plus and the FAQ's don't help. I haven't a clue how to do it, or would I really want to given the the Question (if I'm reading it right) "Can I still buy music encoded at 128kbps with DRM?" Answer: No.
If I won't be able to buy the usual iTunes music available at 128kbps that makes up the majority of iTunes music purchases (hardly anything i want is available in itunes plus) why would I want to cut myself from buying the larger available music source? I must have misunderstood this, but as we can't seem to find a way to upgrade yet, prices still reflect the itunes music, (no link to a plus version or a plus price) iTunes haven't exactly made upgrading songs transparent. I think they need to post a tutorial to show the process.
When I click on the itunes plus I'm presented with an album and 3 songs from my own library (not my wife's even though we were in that when we clicked on the upgrade) I guess I can upgrade those if I take up the special offer. But no information beyond that. No info on what that will do to her library, my library, future purchases not available in iTunes plus, etc.
Concerns about upgrading a library of a few hundred songs and being billed for all that is putting me off taking up the offer at the moment.

I'm not sure I understand your question. Tracks are available only in two formats: the "normal" format of 128 Kbps AAC with copy protection which makes up the bulk of the content on the iTunes Store, and iTunes Plus tracks (currently offered only on music from EMI and from a few independent labels) which are 256 Kbps AAC without copy protection. As of several months ago, the price for Plus and non-Plus tracks is identical and you don't have a choice of which you select; if a track is iTunes Plus, it will not be offered in the lower-rate copy-protected format (there's no reason why anyone with sense would not want their tracks as iTunes Plus).
So when you go to buy a track, if it's iTunes Plus, that's the way you'll purchase it and the only format in which that track will be available. You'll be able to tell by the "+" symbol next to the price.
As to upgrading, when you click on the iTunes Plus link and then Upgrade, the iTunes Store will then show any tracks you have purchased - and it's by the iTunes Store account you are logged into (it's based on the account's Purchase History), not the library currently in use that governs what upgrade options are shown - that are eligible for upgrade to Plus. Depending on what label released the tracks you bought, there might be many eligible for upgrade or only a few (or none). When you upgrade (and you have to upgrade all the tracks at once; you can't pick and choose), iTunes will give you the option of just replacing and deleting the old tracks, or replacing them and keeping them. If you choose the latter, iTunes will move the old versions to a separate folder.

HT1711 I purchased itunes plus in 2009 but now DRM has returned on songs

I purchased itunes plus in 2009 and upgraded my previously purchased songs to DRM free at that time. Since then I have purchased only DRM FREE songs. Now with the introduction of itunes 11 and Match I can no longer freely use the songs I HAVE ALRADY PURCHASED HAS DRM FREE SONGS! I use Traktor Duo DJ software and songs which I have freely used on that software since 2009 will no longer load into Traktor - I get an error message saying TRAKTOR CANNOT LOAD THE SELECTED SONG BECAUSE IT HAS DRM. Anyone else having this problem? Apple Support has told me I have to subscribe to Match and redownload the songs - but that doesnt seem correct, I shouldnt have to pay twice for the DRM Free songs - nor should I have to pay for a subscription to play the music I already paid for at a higher rate to be DRM Free.

Is there a guru out there that can help an old man?

How to upgrade protected AAC files to iTunes Plus (DRM-free)?

Hi everyone. I have been purchasing music from the iTunes Music Store ever since it opened here in the US. Along the way I have purchased both protected AAC files (the original 128 kbps files), iTunes Plus files, and I've upgraded some of the protected to iTunes Plus files for $0.30 over the last few years. I now have approximately 900 "protected AAC files" left that I wanted to upgrade to iTunes Plus and see the only way to do that now is via iTunes Match.
My dilema is this... I have approximately 900+ files that I want to upgrade and don't feel like manually deleting every track, finding it in the iTunes Music Store, and then redownloading (in the iTunes Plus format). Is there a way to do all 900+ at one time?
Thank you,
Keith

First you need to enable the iCloud Status, Bit Rate and Kind columns so you can see which tracks are "matched" and which are "uploaded." Any tracks that are "uploaded" will not be upgraded. To enable these columns switch to Song view then pull down View > View Options and select the appropriate check boxes then close the small window. Once this is done you can see the tracks that are protected and matched. These tracks can then be deleted from the iTunes library and the HDD (but make sure you have them backed up first, just in case) then downloaded from the cloud. They will then be DRM-free 256 Kbps AAC files.
As Jim points out you will not get a 100% match rate. The process simply isn't that good.

Possible issue with iTunes Plus search

Hi, I've been doing some store searching with the 'Limit your search to iTunes Plus' checkbox ticked, and noticed an odd result where the search appears to return a standard (not 'Plus') album. Searching for the artist 'Kelley Polar' returns
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?id=252108582&s=14344 4
which doesn't seem to be an iTunes Plus album - there is no mention of Plus, and the tracks are all £0.79 rather than £0.99 (this is on the UK store).
Can anyone can confirm whether they see this problem, or whether it actually is a Plus album but just not marked as such?
Thanks in advance.

I've experienced the same plroblem with the "Limit your search to iTunes Plus" checkbox in the power search function. In fact, I performed a search without the checkbox, and then again with it, and the result set was significantly reduced. I enthusiastically purchased the selection I wanted that remained, only to realize I had been "tricked" into purchasing the 128Kbps DRM-encrusted version of the album.
Caveat emptor, and all, but this seems either an egregious error on the part of the iTunes store, or borderline fraudulent.

ITunes Plus - 15 selections only?

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