ITUNES PLUS!!! HELP!!!!!!

Okay yeah so anyway... as u all no... there is now this thing called itunes plus. how do u get it off? i was buyin a song tonight and i entered my password and clicked ok. then sumthin popped up so i hit 'ok' again... thinking that it wuz the thing that says... r u sure u want to buy so and so?... so then this thing for itunes plus popped up and i wus like wut the heck... another free upgrade... wut the heck. i had no clue it made my songs more expensive!!!! now i'm not gonna buy the song i wanted to for like an extra dollar!!! my family is seriously goin through a hard time and don't wanna start buyin $2 songs cuz i can't afford that. is there someway you can un download or upload or do wutever to take it off??????? please!!!!

It is always wise to read what is on the screen before selecting 'ok'.
If an extra .30 cents is a burden then why would you be purchasing a .99 cent tune?
There are no tunes in the iTS for $2 that I have ever seen. Videos for $1.99 yes.
MJ

Similar Messages

  • ITunes Plus Upgrade--No help from iTunes Support

    I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
    My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
    Here is my problem..
    I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
    My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
    When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
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    Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
    I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
    Anyone have any ideas.

    This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
    I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
    So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
    Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

  • Can't upgrade to Itunes Plus.  I keep getting error message 1004:  An unknown error occured.  There was an error in the itunes Store.  Please try again later.  Can anyone help?

    I can't upgrade to iTunes Plus.  I can download songs normally but when I try to upgrade I continue to get the error message.  Please help.
    Thank you!

    If you're having problems with the App Store you might try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - try again.
    OT

  • Help with iTunes Plus/ DRM purchases!

    I have several songs that i have purchased on iTunes. When i got the message from iTunes that i could get half my library upgraded to iTunes Plus/DRM free i upgraded. I got a message saying that i could keep my DRM/old purchases in a old folder i clicked yes. A few days before this i backed up all my purchases onto a disc, anyways some how they ended up on my library so i ended up with all doubles of my iTunes purchased music. So now i have triple copies of my purchases and i am trying to free up space. How do i delete the old copies/DRM purchases? How do i know what songs are iTunes Plus quality so i don't erase those ? Please help this is making my head hurt!

    Hi There
    I have had this same problem, I solved it by going to the file menu in iTunes and selecting "Show Duplicates" then selecting the purchased duplicates and pressing command + i and under the summary tab looking at the file kind (located under the album art). The DRM versions of your songs will have Protected AAC audio file and the DRM free versions will have Purchased AAC audio file. Then Manually deleting the Protected AAC audio file copies. This is time consuming and an annoyance but I have found no other way of doing this.
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  • ITunes plus label on the album, but then disappears....

    I recently went to purchase "leaves in the river" by Sea Wolf, and under the album logo it said it was an iTunes plus cd. When I click on the album and get the details of the album, it no longer says that it is an iTunes plus album, nor is there the plus symbol by all of the songs.
    Even more confusing, I bought the single first to see whether I liked the music or not, and the same day I decided to buy the album. iTunes then told me I had to update all my other music to iTunes plus before I can buy this iTunes plus album. How did the single download as protected? I resolved it with iTunes, and I can now go buy the whole album, but I would like to get it as iTunes plus.
    Any suggestions? I tried contacting iTunes help, but they have done nothing other than credit my account 99 cents....
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    Did you make this purchase on an iPad or a Mac?  If purchased on iPad have you attempted to complete album from the iPad iTunes store or the Mac iTunes store?
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    Steve

  • HT201272 There are purchased items that are no longer showing in the iTunes store because I upgraded to iTunes Plus format.  What can I do? My hard drive crashed and lost a great deal of my music and it's not showing in iCloud.

    What can I do to see items that I have purchased but upgraded to iTunes Plus? They are not showing in my iCloud as purchased, but I still can see the original protected versions from old backups. The original was downloaded with my iMac but the computers hard drive has burned out and needs to be replaced.
    Please help.
    Thank you.

    Thanks for the reply although I'm not too happy to hear it.  What's awesome about the cloud is no longer having to keep up with any physical media.  The promise of that is realized with everything else (my work, music, books) besides movies and TV.
    I wonder how Google Play will handle movies/tv that becomes unavailable?  Google Play does allow you to download media in some circumstances (on Android and iOS) but is generally intended  for streaming.  Maybe relying on a physical copy as I do with iTunes should make me more comfortable with it and not less. 
    I will come back to mark your reply as the solution as it becomes clear there is not a contrary position.  Thank you.

  • Network connection timed out when upgrading to iTunes Plus

    Seems I unknowingly fell into the same limbo as other users, after upgrading 214 songs to iTunes Plus, when trying to download them, I only get "network timed out" messages trying to download those "upgraded" songs.
    Then I did my research to find out that it's affecting a lot of people.
    It's not my network I can assure you, I flushed the DNS, I tried directly from modem to cpu (removed the router from the line) checked all my network settings and security's, checked all my system32/host files, checked my packet transmission settings, disabled firewalls, virus scanners, re-installed itunes.
    So then I went another step to install Itunes 10.1 on my work cpu (different network) and my ex-wife's cpu (different network) and all had the same issue after I authorized their cpu's for my account use.
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    This problem is related to having your computer, Apple device, etc
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    Site/Domain name | IP Address
    phobos.apple.com | 17.250.237.43
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    albert.apple.com | 17.149.240.64
    gs.apple.com | 17.151.36.30
    itunes.apple.com | 206.169.246.171
    ax.itunes.apple.com | 206.169.246.139
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    which (should) give you results like this:
    pinging phobos.apple.com.akadns.net http://17.250.237.43 with 32 bytes of data:
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    If (however) Apple (itself) is (currently) experiencing a DDOS attack
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    However I stress THAT is NOT the problem since I can connect from my Insightbb
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    This is (also) WHY the "tag" of the FQDNSN (Fully-Qualified DNS Name)
    is listed as http://akadns.net since that is the ISP/Router resolving the DNS name!
    I hope that this has helped shed some light as to WHo's problem this REALLY is,
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  • Error 5002 when trying to look at iTunes Plus

    I just bought a new MBP, and since I used my education discount, I got a $100 gift card to use in the App Store/iTunes/etc. I have a bunch of songs I bought back when iTunes had DRM, so I was going to use this money to upgrade some of those purchases to iTunes Plus. However, whenever I click on "iTunes Plus" under Quick Links, I get a popup telling me that I can't access iTunes Plus because "Unknown Error 5002 Ocurred"
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    Hi Sanjit
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    Sanjit_Das <mailto:[email protected]>
    11 October 2014 7:00 pm
    >
          Internal server error 500 when trying to look at missing page
    created by Sanjit_Das <https://forums.adobe.com/people/Sanjit_Das> in
    /Help with using Adobe Muse CC/ - View the full discussion
    <https://forums.adobe.com/message/6814959#6814959>

  • Upgraded to iTunes Plus-Question

    I just upgraded to iTunes Plus (8.0.2.20) and was under the impression that this would allow me to use my Sansa mp3 player with iTunes. Is this correct or did I misunderstand. iTunes does not recognize my player and I have purchased the upgrades for my library. Any help is apprectiated.

    Upgrading to a new version of the iTunes program does not cause your songs to get upgraded to iTunes Plus.
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  • Upgraded to itunes plus, but still got some DRM tracks

    Hello,
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  • Downloading iTunes Plus song upgrades problem - network connection msg

    I recently upgraded to iTunes 10.1. I also purchased the iTunes plus song upgrades for most of my library. When I try to download these upgrades, I get the same message, which is something like "iTunes Network Connection Time Out". However, I have purchased new songs since and been able to download without issue. I have tried all of the following fixes with no avail.
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    I am having the exact same problem. I tried contacting Apple support - I explained my problem and provided the info from running Diagnostics. What I got in return was a cut-and-paste answer about being sure to log in and check my cables, as well as " please note that the iTunes Store cannot investigate every user's connection issue". So what's the point of sending an email in the first place? I'm very frustrated - my iTunes plus upgrade was over $400, and it was billed to my credit card weeks ago while I've been trying to get this solved. I am about to call my bank as well.

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    null

    Hi there tshaw95,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
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  • Buy button is gone for itunes plus after 10.4 upgrade

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