ITunes Plus music re-download

Some of the music I have bought on iTunes are not available to re-download without the DRM in the iTunes Plus menu. only a small portion of the stuff I have downloaded is there. is there a way to see the entire catalog of things I have purchased?

Oh sorry, yeah I can see my purchases in my purchase history, and can make a playlist and stuff, but that's not my problem.
In the iTunes Plus section of the iTunes store, (the area where you can re-download previously purchased songs and album without DRM) only a couple album show up as stuff I can re-download. I want to be able to look at all the stuff I have bought in the iTunes Plus menu.

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Itunes Plus Music+Tversity+Xbox 360=?

I am using the computer program called Tversity as a media extender for my Xbox 360. I cant play Itunes plus music which i should be able to because it is unprotected AAC. It is able to play non-Itunes Plus stuff(c.d. ripps and stuff). So why doesent itunes plus work with Tversity? Is it unsupported or something?

It's not a matter of DRM (iTunes Plus is DRM-free,you did not assume wrongly) -- it's whether or not AAC files will play on your 360. To my knowledge, they do not play unless you've downloaded some sort of AAC codec to your 360. I am not sure where to download it -- but I am pretty sure it's free.

"Your upgraded iTunes Plus music..." pop-up

iTunes keeps telling me that my "iTunes Plus music will replace the original purchases in (my) library (...)" through a popup. Is there a way to keep this pop-up from popping up...? It's really annoying to have to click on OK all the time.
I have a few thousands songs to upgrade... I would like to keep my sanity through this all!

Hi, I've been on the phone with Apple for about 35 minutes, trying to get this resolved. Hmmm, may have figured this out.
Go to iTunes, Preferences, Store, then deselect "Automatically check for available downloads." and deselect "Automatically download prepurchased content." Click OK. Close Preferences.
Quit iTunes.
Start iTunes.
You should get a pop-up that gives you a message asking if you want to automatically check for downloads. Select no. Tell the pop-up not to do that for you. Then, you should get the message: "Your upgraded iTunes music will replace..." Select your response, and see what happens.
That cured my problem.
If I get some new information, I'll post it.
Hope that helps. Please reply to this, either way.

ITunes Plus Music

I don't know how but I apparently have 231 songs ready to be 'updated', or what ever iTunes Plus does. The total cost for 'updating' all of my songs/videos is $95.40. How on earth am I supposed to 'update' all of my songs/videos when I will never be able to reach that much money? Every month, as an allowance, I get $10; and right now I'm at $11.38.
I've been using, and downloading music off, iTunes for about 6 years. I would, manually, 'update' my songs/videos when I noticed they needed to be 'updated'. But how is it that probably 95% of my purchased items are being 'updated' all at the same time?
What do I do?!

You don't have to update your songs all at once, you can update them individually and choose to update as many as you wish: iTunes Plus FAQ

ITunes Plus and Cloud Download Problem

Having some significant problems with iTunes today. It all started when I decided to pull the trigger on the iTunes plus upgrade of all my music that had been purchased prior to the change to DRM-free music on iTunes. Given the unusual amount of the charge, my credit company declined it and called me. I told them it was me trying to make the charge, so they cleared the security freeze. Shortly thereafter, I got an e-mail from Apple stating there was a problem with my payment method and gave me a link to click on to review my payment information. I updated the payment information, entering the same credit card information and figured I was good to go.
Now, I seem to have two problems. One, when I click on the iTunes plus upgrade in the iTunes store, it says my upgrade is processing and I will receive an e-mail once it is ready - seems odd, because the e-mail I got when the credit card was declined said I would need to do the iTunes plus upgrade again.
The other problem I am having, which, in my opinion is way more significant, is that I cannot download any of my previously purchased songs from the cloud in iTunes, on my iPad 2, or on my iPhone 4S. When I try to downloan something, I get an error stating that the song cannot be downloaded because it was not purchased with my Apple ID. I have only ever had one Apple ID, so this doesn't make any sense to me at all.
I e-mailed iTunes support and tried to explain this, so maybe they will be able to help, but if anyone has any suggestions, I would greatly appreciate it.

When you upgrade your songs to Plus in iTunes, it doesn't download them. Instead, they do some behind the scenes processing and tell you that they will send you an email when the music is ready to be downloaded. Among other things, the behind the scenes processing is that they embed your name and some other info into each song so that it can be traced who spread some music around should it start showing up in p2p services and the like.
You get an email later saying your music is ready, and that email contains a link to a WebObjects object on the Apple site. I'm too old to bring up a local sniffing proxy to watch the traffic pass back and forth, but they're most likely expecting that iTunes has registered itself to handle some document or MIME type with the browser, and the response from the WebObjects URL contains that magic type, which the browser is then supposed to hand over to iTunes. iTunes sees that certain something in the response, and then starts downloading your easter egged music and replacing the old music with the new.
Life is good, the customer is happily jamming to 256kbps instead of that lousy 128kbps, and all us law abiding citizens never even think of looking inside the newly downloaded files to find our names buried within them. And, because the web is so ubiquitous, most of us never know why clicking on that email brought up a browser window for a brief period of time before iTunes did our bidding.
//John

ITunes Plus music available, but won't appear in upgrade list

Hi,
I have a whole bunch of DRM music left after I did the iTunes upgrade. Many of the songs and albums left are indeed available as iTunes Plus when purchased outright from the store, but I'm not offered upgrade for them.
Ex. Annie Lennox - Songs of Mass Destruction. I bought the entire album originally DRM'd from the iTunes Store. It is available as Plus as both an entire album and as individual songs, yet I cannot upgrade my copy because I'm not offered it on the upgrade list.
-Is there a way to let Apple know so they can add it to my upgrade list?
- Will I automatically get upgraded and get the upgrade price if I just try to buy the music again and I have it DRM'd in my iTunes?
Thanks,
Bob A.

-Is there a way to let Apple know so they can add it to my upgrade list?
Send an email here -> iTunes store customer service

Is it possible to always limit searches to iTunes Plus music?

I can't find a way to do this, but I may be doing something dumb. Is there a global setting in iTunes to say "Only ever show me music released as iTunes+ tracks?" (i.e. un-DRM-ed AAC)
Alternatively, is there a way to add a "Kind" field to iTunes music, so you can see which files are Protected AAC and which aren't?
Right now, I can't see any way to know, when I see a Buy button, what format I'd be buying...
-clay
Message was edited by: cshirky

If you use Power search, you can search only for iTunes Plus songs but that is not a preference for simply browsing thru the store.
I haven't looked since they announced the new deal so don't know if it's changed but previously, iTunes Plus songs had a Plus + sign next to the Buy button.

Itunes plus music no loner plus

Ok, so I have purchased songs from the itunes store that were considered plus music. this music i was able to burn to a mp3 cd. however my laptop crahsed and i lost everything. the good thing is , is that all my music was on an external HD. after re-format and then re-installing itunes and adding the musci I no longer have a purchased music playlist and all my music that i purchased no longer is an itunes plus file. how do i fix this?

If the thing you burned was in fact an MP3 CD, then the files must have gotten converted to MP3. If so, when you re-added them to the library, you were adding MP3s, which iTunes will not recognize as iTunes Plus. However, if that is your only copy, you might as well play them and enjoy them.

ITunes Store music not downloading once purchased

I purchased some music on the iTunes Store on my iPhone and it will not let me download the music.
Please help!

Sorry but no, there isn't. By demand of the content owners, you can use only the iTunes Store of your country of residence.
Who decides which artists get included in the different itunes stores?
Whoever holds the distribution rights to that artist/music for a given country.
Regards.

Itunes plus downloading issue

Am having issues downloading iTunes Plus tracks, they download in the normal time, but once done, they hang while the file is processes, this can take a another 5-6 minutes per track, normal non plus tracks do not have this issue. Clearly this is not ideal as it takes 3 hours to complete one album....
computer details:
dell inspiron 1100 upgraded HD to 160gb
RAM is 1gb
iTunes is latest version
no anti virus is running except windows firewall.
XP is service pack 3
thanks for any suggestions
Message was edited by: bugeyedbrit

Trust me bugeyedbrit, you're far from the only one. I'm having the same problem right now and boy am I upset. It seems that more record labels have gotten on board with iTunes Plus so after months of little or no activity if suddenly found about $300.00 worth of music for me to upgrade. While I'm delighted, that more record labels are now iTunes Plus, the freakin' downloads are just outright atrocious! You know how long it's going to take me to download all of these? God a few days at best, I mean I HAVE a cable high speed connection and I'm more that able to download around 5 songs that = 30 MBS or so at 10 seconds. The songs if you notice and I see most of you have download pretty fast but this "processing file" whatever the **** that is, is taking pretty much freakin' FOREVER!! I don't understand this, so I don't think it HAS anything to do with any one of our connections, it's definetly on iTunes side that this issue is with. Like I said I see that they download fast enough but this processing bit is taking an eternity.
Btw I'm able according to my cable company to download at least 5 songs at the same time that are up to 40 MBS in about 11 seconds or so and the most iTunes Plus will upgrade is about 3 songs together. But even so if it was able to upgrade more at the same time the processing would take all that much longer.
Hasn't anyone shot off a letter to iTunes support about this? I've submitted questions to them in the past that to this day they flat out REFUSE to answer with the proof being lack of any response whatsoever. Nice, arrogant buttheads.

ITunes Plus/Upgrade My Library Won't Detect Some Eligible Items

I've seen a couple of threads on this topic, and I'd like to submit my own.
This thread will serve the dual purpose of providing a possible answer to the problem and bringing to attention iTunes Store customer support's poor response thus far.
Here's the problem in a nutshell: When iTunes Plus was made available, I upgraded my Library because I have quite a few EMI records (all bought through the iTunes Store within the last few months), including Pink Floyd's 'Dark Side of the Moon', 'The Wall', 'Animals', and 'Wish You Were Here', among others.
The Upgrade successfully purchased and downloaded iTunes Plus albums for my entire EMI collection except for 'Dark Side of the Moon' and 'Animals'. When I return to Upgrade My Library in the iTunes Store, it claims my Library is completely up-to-date, when in fact it certainly isn't because two of my EMI albums are still 128 kbps DRM protected, despite the fact that the iTunes Plus album is available in the iTunes Store at full price.
Several other people are experiencing the same problem with Pink Floyd and Norah Jones. Strangely, some cannot Upgrade 'The Wall', while mine Upgraded with no problem whatsoever.
What's so buggy about Upgrade My Library, Apple? How can we manually rescan the Library so that these lingering eligible albums can be Upgraded?
I have gone back and forth with iTunes Customer Service about this issue. My first reply I received a day after filling out an error report at the Support Page.
Dear Travis,
I understand that you are unable to upgrade two of your Pink Floyd albums that are available for purchase as iTunes Plus music. I'm sorry for this trouble.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
Sincerely,
Cordon
iTunes Store Customer Support
I received a follow-up four days later:
Dear Travis,
I'm sorry you ran into an error when you tried to upgrade your iTunes library. This error was caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
If you received this error while downloading a large purchase order, please understand that the cause of the error may be a combination of the size of the order you are downloading and the speed of your connection. Please try another connection that is faster than your current connection. If this is not possible, please continue to attempt to download your purchase. This may take several attempts.
Sincerely,
Cordon
iTunes Store Customer Support
And of course, the problem hadn't been resolved as stated. So I sent a reply:
No, I'm afraid you don't understand.. I can't try to download the iTunes Plus versions of my Pink Floyd albums Dark Side of the Moon and Animals because the iTunes Plus Library Upgrade says I have nothing to upgrade.
Why is it telling me this when I have the two albums in the protected 128 kbps format, which I bought from the iTunes store only months ago? Is there a cookie I need to reset somewhere, or is this an iTunes Server issue? Why isn't 'Upgrade My Library' recognizing these two albums?
If you can't solve the issue and allow me to upgrade, would you instead credit my account for the full price of both iTunes Plus albums I'm having trouble with?
To which Apple disappointingly replied today:
Dear Travis,
I understand you tried to upgrade your iTunes Library and all but "Pink Floyd albums Dark Side of the Moon and Animals," were upgraded. I know how frustrating this can be and I would be happy to assist you.
You can upgrade eligible previously purchased music to iTunes Plus. You will see any available upgrades on the new Upgrade My Library page. When you click the Upgrade button, you will replace all the eligible music and music videos you've bought previously on iTunes with available iTunes Plus versions of the same content (you cannot choose to upgrade only some of the items). The upgrade price is calculated based on all of your eligible content at 30¢ per song, 60¢ per video, and 30 percent of each album's purchase price. iTunes Plus music will continually be added to the iTunes Store, so your upgrade offer may change at any time. Please check back often to find new music available for upgrading.
For more information, please visit the iTunes Plus FAQ:
http://www.info.apple.com/kbnum/n305567
I hope this answers your question.
Thank you for choosing the iTunes Store and have a great day!
Sincerely,
Sandra
iTunes Store Customer Support
This email is the specific reason I'm posting this issue. I am curious why I would be sent a blatantly common FAQ response instead of the accurate and personal response I'm used to getting from Apple.
If they cannot figure the problem out, why don't they come out and say it, then give me a credit to my account so that I may purchase the iTunes Plus albums rather than troublesomely try and Upgrade them?
Any workaround or comments are welcome, both from Apple consumers and employees.
My apologies in advance to the outstanding Apple team that makes up 99% of the company. I don't intend to let one bad apple (no pun intended, honestly) sour the reputation of the lot of you.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

I've done some comparisons of the File Info between my DRM-Protected 'Dark Side' and 'Animals' songs and the DRM-Free versions. It turns out there are differences which might explain the trouble Upgrade My Library has in recognizing eligible albums.
On 'Animals':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture2.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture1.png
Notice the difference in the album art and, notably, the Copyright information. This is not the same song with only quality affected. Apparently, there was some copyright changes that took place, which might critically affect the eligibility of an album or songs.
The same with 'Dark Side of the Moon':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture4.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture3.png
Notice here, too, the running time of the song is different.
All that needs to be done by Apple is a configuration of Upgrade My Library so that it will recognize these previous versions of these albums for those of us who bought it before the revision took place.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

Why is everyone so hyped about iTunes plus?

I was wondering why you guy's are so eager to convert your entire library to iTunes plus. Because all it does to your songs is take away the limit on how many times you can burn a certain song on to a cd. When you can just take one of those cd's you've burnt that song to and reimport it to window's media player and then you can have an unlimited about of burns to a cd. This guy I know is a DJ and he buy's his songs off of walmart.com and they have one of those limit things as well to where when you exceed 5 burns of that song after that 5th burn the song will sound bad and static like. So all I did was take one of the cd's he already had it on before he exceeded the 5th burn and imported to my computer using WMP and when I burned the song onto a cd it worked just fine.

"Now you can download music and videos from EMI that are free of DRM rules and restrictions. With iTunes Plus, you can burn the music you download from iTunes to as many CDs as you need, transfer it to as many computers (Mac or PC) as you want, or sync it to as many devices as you like. And because it's encoded in 256 kbps AAC, your iTunes Plus music is virtually indistinguishable from the original recording. Hear it for yourself — you can preview all iTunes Plus songs before purchasing.
iTunes Plus music is available now for many EMI artists, such as Paul McCartney, the Rolling Stones, Norah Jones, Coldplay, and many more. DRM-free EMI music videos are still $1.99 and music tracks are $1.29.
Even better yet, you can also upgrade existing EMI songs in your iTunes collection for just $.30 per song.
Check It Out"

Replacing iTunes content with iTunes Plus

I see on my iTunes account that I have many songs I purchased prior to DRM-free content, and these "upgradable" songs number about 300. This might make things easier, but when I purchase the "upgraded" version, will the new version of the song also appear in the playlists that the original version was placed in? Or will I have to manually put the new iTunes Plus version back into the playlists? That might not be worth the cost to upgrade if I have to go back and replace each song in every playlist that it appears in.

Your upgraded iTunes Plus music will replace the original purchases in your library. You will be given an option to delete the original files or move them to your desktop at time of download. However, in my experience, the new versions don't always make it to my playlists.
Here is the iTunes Plus FAQ: http://support.apple.com/kb/HT1711

ITunes Plus not allowing upgrades yet?

None of the songs or albums I've purchased are allowing me to upgrade yet.
As an example: I pre-ordered and downloaded "Pocket Symphony" by AIR last month. When I visit its iTunes page, it's flagged as "iTunes Plus". However, its songs all cost .99USD and don't have the 'plus' icon, and there's nothing on the page allowing me to upgrade my existing album to the iTunes Plus version.
How do I upgrade my songs?

After my message a few minutes ago, I bought one track in Plus format (Paul McCartney's Band on the Run, of course). After the song downloaded and i started playing it for the first time, I again clicked on the iTunes Plus page link and now the page is topped with an upgrade your library button and a listing of albums and tracks that can be updated. It looks like Plus content is slowly coming on board as only a handful of songs could be updated.
In fact, the iTunes Plus page now says all my music is up to date but adds: Check back often as iTunes Plus music is continually being added.

Korn's New Album and iTunes Plus

I pre-ordered Korn's new album several weeks ago and downloaded it today, but it looks like it is in regular DRM format. I paid $11.99 for the album, but it looks like the regular DRM version was downloaded on my computer. I verified that my settings are set to show me iTunes Plus music, which I can see that the album is listed as iTunes Plus in the store. When I go to iTunes Plus, it shows the album being able to be upgraded for around $3.00. Did I do something wrong? Is anyone else having the same problem?

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