Itunes Plus Music+Tversity+Xbox 360=?

I am using the computer program called Tversity as a media extender for my Xbox 360. I cant play Itunes plus music which i should be able to because it is unprotected AAC. It is able to play non-Itunes Plus stuff(c.d. ripps and stuff). So why doesent itunes plus work with Tversity? Is it unsupported or something?

It's not a matter of DRM (iTunes Plus is DRM-free,you did not assume wrongly) -- it's whether or not AAC files will play on your 360. To my knowledge, they do not play unless you've downloaded some sort of AAC codec to your 360. I am not sure where to download it -- but I am pretty sure it's free.

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Itunes Plus tracks on Xbox 360

I assumed (wrongly I guess) that as the DRM had been removed from the Itunes + tracks that they would play on my xbox360?
Is this supposed to be the case

It's not a matter of DRM (iTunes Plus is DRM-free,you did not assume wrongly) -- it's whether or not AAC files will play on your 360. To my knowledge, they do not play unless you've downloaded some sort of AAC codec to your 360. I am not sure where to download it -- but I am pretty sure it's free.

"Your upgraded iTunes Plus music..." pop-up

iTunes keeps telling me that my "iTunes Plus music will replace the original purchases in (my) library (...)" through a popup. Is there a way to keep this pop-up from popping up...? It's really annoying to have to click on OK all the time.
I have a few thousands songs to upgrade... I would like to keep my sanity through this all!

Hi, I've been on the phone with Apple for about 35 minutes, trying to get this resolved. Hmmm, may have figured this out.
Go to iTunes, Preferences, Store, then deselect "Automatically check for available downloads." and deselect "Automatically download prepurchased content." Click OK. Close Preferences.
Quit iTunes.
Start iTunes.
You should get a pop-up that gives you a message asking if you want to automatically check for downloads. Select no. Tell the pop-up not to do that for you. Then, you should get the message: "Your upgraded iTunes music will replace..." Select your response, and see what happens.
That cured my problem.
If I get some new information, I'll post it.
Hope that helps. Please reply to this, either way.

ITunes Plus music available, but won't appear in upgrade list

Hi,
I have a whole bunch of DRM music left after I did the iTunes upgrade. Many of the songs and albums left are indeed available as iTunes Plus when purchased outright from the store, but I'm not offered upgrade for them.
Ex. Annie Lennox - Songs of Mass Destruction. I bought the entire album originally DRM'd from the iTunes Store. It is available as Plus as both an entire album and as individual songs, yet I cannot upgrade my copy because I'm not offered it on the upgrade list.
-Is there a way to let Apple know so they can add it to my upgrade list?
- Will I automatically get upgraded and get the upgrade price if I just try to buy the music again and I have it DRM'd in my iTunes?
Thanks,
Bob A.

-Is there a way to let Apple know so they can add it to my upgrade list?
Send an email here -> iTunes store customer service

Is it possible to always limit searches to iTunes Plus music?

I can't find a way to do this, but I may be doing something dumb. Is there a global setting in iTunes to say "Only ever show me music released as iTunes+ tracks?" (i.e. un-DRM-ed AAC)
Alternatively, is there a way to add a "Kind" field to iTunes music, so you can see which files are Protected AAC and which aren't?
Right now, I can't see any way to know, when I see a Buy button, what format I'd be buying...
-clay
Message was edited by: cshirky

If you use Power search, you can search only for iTunes Plus songs but that is not a preference for simply browsing thru the store.
I haven't looked since they announced the new deal so don't know if it's changed but previously, iTunes Plus songs had a Plus + sign next to the Buy button.

Converting purchased iTunes song files to Xbox 360 friendly format?

I know you can right click on a song and select Create AAC version. Is there any way to do this so that the converted file REPLACES the old one, and I don't have a load of duplicates to clear? Thanks

I know this is an older post, but I myself have recently discovered that my Xbox 360 will not play the Protected or Purchased AAC files from my iPod. I understand that I can convert the Purchased AAC files to AAC and then the song will play on my Xbox; however, the problem with that is not only does it create a duplicate in my iTunes library, but when you go to remove the Purchased AAC file (as you already made an AAC copy of it), the song is also removed from your playlists. The library is now the only place the AAC file is stored in. It isn't enough that one must convert the songs to AAC format and then delete the duplicate, they have to redo their playlists. If you've discovered this by now and know of a way to make it easier to play the Purchased AAC files on the Xbox, please let me know. I'd like to save myself A LOT of trouble.
Message was edited by: ugoalma

ITunes Plus music re-download

Some of the music I have bought on iTunes are not available to re-download without the DRM in the iTunes Plus menu. only a small portion of the stuff I have downloaded is there. is there a way to see the entire catalog of things I have purchased?

Oh sorry, yeah I can see my purchases in my purchase history, and can make a playlist and stuff, but that's not my problem.
In the iTunes Plus section of the iTunes store, (the area where you can re-download previously purchased songs and album without DRM) only a couple album show up as stuff I can re-download. I want to be able to look at all the stuff I have bought in the iTunes Plus menu.

Itunes plus music no loner plus

Ok, so I have purchased songs from the itunes store that were considered plus music. this music i was able to burn to a mp3 cd. however my laptop crahsed and i lost everything. the good thing is , is that all my music was on an external HD. after re-format and then re-installing itunes and adding the musci I no longer have a purchased music playlist and all my music that i purchased no longer is an itunes plus file. how do i fix this?

If the thing you burned was in fact an MP3 CD, then the files must have gotten converted to MP3. If so, when you re-added them to the library, you were adding MP3s, which iTunes will not recognize as iTunes Plus. However, if that is your only copy, you might as well play them and enjoy them.

ITunes Plus Music

I don't know how but I apparently have 231 songs ready to be 'updated', or what ever iTunes Plus does. The total cost for 'updating' all of my songs/videos is $95.40. How on earth am I supposed to 'update' all of my songs/videos when I will never be able to reach that much money? Every month, as an allowance, I get $10; and right now I'm at $11.38.
I've been using, and downloading music off, iTunes for about 6 years. I would, manually, 'update' my songs/videos when I noticed they needed to be 'updated'. But how is it that probably 95% of my purchased items are being 'updated' all at the same time?
What do I do?!

You don't have to update your songs all at once, you can update them individually and choose to update as many as you wish: iTunes Plus FAQ

ITunes Plus Upgrade--No help from iTunes Support

I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
Here is my problem..
I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
Dear Tom,
Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.
Sincerely,
iTunes Store Team
Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
Anyone have any ideas.

This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

ITunes Plus/Upgrade My Library Won't Detect Some Eligible Items

I've seen a couple of threads on this topic, and I'd like to submit my own.
This thread will serve the dual purpose of providing a possible answer to the problem and bringing to attention iTunes Store customer support's poor response thus far.
Here's the problem in a nutshell: When iTunes Plus was made available, I upgraded my Library because I have quite a few EMI records (all bought through the iTunes Store within the last few months), including Pink Floyd's 'Dark Side of the Moon', 'The Wall', 'Animals', and 'Wish You Were Here', among others.
The Upgrade successfully purchased and downloaded iTunes Plus albums for my entire EMI collection except for 'Dark Side of the Moon' and 'Animals'. When I return to Upgrade My Library in the iTunes Store, it claims my Library is completely up-to-date, when in fact it certainly isn't because two of my EMI albums are still 128 kbps DRM protected, despite the fact that the iTunes Plus album is available in the iTunes Store at full price.
Several other people are experiencing the same problem with Pink Floyd and Norah Jones. Strangely, some cannot Upgrade 'The Wall', while mine Upgraded with no problem whatsoever.
What's so buggy about Upgrade My Library, Apple? How can we manually rescan the Library so that these lingering eligible albums can be Upgraded?
I have gone back and forth with iTunes Customer Service about this issue. My first reply I received a day after filling out an error report at the Support Page.
Dear Travis,
I understand that you are unable to upgrade two of your Pink Floyd albums that are available for purchase as iTunes Plus music. I'm sorry for this trouble.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
Sincerely,
Cordon
iTunes Store Customer Support
I received a follow-up four days later:
Dear Travis,
I'm sorry you ran into an error when you tried to upgrade your iTunes library. This error was caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
If you received this error while downloading a large purchase order, please understand that the cause of the error may be a combination of the size of the order you are downloading and the speed of your connection. Please try another connection that is faster than your current connection. If this is not possible, please continue to attempt to download your purchase. This may take several attempts.
Sincerely,
Cordon
iTunes Store Customer Support
And of course, the problem hadn't been resolved as stated. So I sent a reply:
No, I'm afraid you don't understand.. I can't try to download the iTunes Plus versions of my Pink Floyd albums Dark Side of the Moon and Animals because the iTunes Plus Library Upgrade says I have nothing to upgrade.
Why is it telling me this when I have the two albums in the protected 128 kbps format, which I bought from the iTunes store only months ago? Is there a cookie I need to reset somewhere, or is this an iTunes Server issue? Why isn't 'Upgrade My Library' recognizing these two albums?
If you can't solve the issue and allow me to upgrade, would you instead credit my account for the full price of both iTunes Plus albums I'm having trouble with?
To which Apple disappointingly replied today:
Dear Travis,
I understand you tried to upgrade your iTunes Library and all but "Pink Floyd albums Dark Side of the Moon and Animals," were upgraded. I know how frustrating this can be and I would be happy to assist you.
You can upgrade eligible previously purchased music to iTunes Plus. You will see any available upgrades on the new Upgrade My Library page. When you click the Upgrade button, you will replace all the eligible music and music videos you've bought previously on iTunes with available iTunes Plus versions of the same content (you cannot choose to upgrade only some of the items). The upgrade price is calculated based on all of your eligible content at 30¢ per song, 60¢ per video, and 30 percent of each album's purchase price. iTunes Plus music will continually be added to the iTunes Store, so your upgrade offer may change at any time. Please check back often to find new music available for upgrading.
For more information, please visit the iTunes Plus FAQ:
http://www.info.apple.com/kbnum/n305567
I hope this answers your question.
Thank you for choosing the iTunes Store and have a great day!
Sincerely,
Sandra
iTunes Store Customer Support
This email is the specific reason I'm posting this issue. I am curious why I would be sent a blatantly common FAQ response instead of the accurate and personal response I'm used to getting from Apple.
If they cannot figure the problem out, why don't they come out and say it, then give me a credit to my account so that I may purchase the iTunes Plus albums rather than troublesomely try and Upgrade them?
Any workaround or comments are welcome, both from Apple consumers and employees.
My apologies in advance to the outstanding Apple team that makes up 99% of the company. I don't intend to let one bad apple (no pun intended, honestly) sour the reputation of the lot of you.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

I've done some comparisons of the File Info between my DRM-Protected 'Dark Side' and 'Animals' songs and the DRM-Free versions. It turns out there are differences which might explain the trouble Upgrade My Library has in recognizing eligible albums.
On 'Animals':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture2.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture1.png
Notice the difference in the album art and, notably, the Copyright information. This is not the same song with only quality affected. Apparently, there was some copyright changes that took place, which might critically affect the eligibility of an album or songs.
The same with 'Dark Side of the Moon':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture4.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture3.png
Notice here, too, the running time of the song is different.
All that needs to be done by Apple is a configuration of Upgrade My Library so that it will recognize these previous versions of these albums for those of us who bought it before the revision took place.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

How Can I Unsubscribe from Itunes Plus?

I purchased on song under the new Itunes Plus category. It has now turned the whole store over to this option only. I don't want to spend $1.29 for each song. How can I undo this choice and go back to my $.99 songs?

1) Open iTunes and sign in to the iTunes Store, if necessary.
2) From the Store menu at the top, choose View My Account, enter your password, and click View Account.
3) On the Apple Account Information page, click the Manage iTunes Plus button. To disable iTunes Plus, deselect "Always show me iTunes Plus music and music videos when available."
4) Save your changes.

Why is everyone so hyped about iTunes plus?

I was wondering why you guy's are so eager to convert your entire library to iTunes plus. Because all it does to your songs is take away the limit on how many times you can burn a certain song on to a cd. When you can just take one of those cd's you've burnt that song to and reimport it to window's media player and then you can have an unlimited about of burns to a cd. This guy I know is a DJ and he buy's his songs off of walmart.com and they have one of those limit things as well to where when you exceed 5 burns of that song after that 5th burn the song will sound bad and static like. So all I did was take one of the cd's he already had it on before he exceeded the 5th burn and imported to my computer using WMP and when I burned the song onto a cd it worked just fine.

"Now you can download music and videos from EMI that are free of DRM rules and restrictions. With iTunes Plus, you can burn the music you download from iTunes to as many CDs as you need, transfer it to as many computers (Mac or PC) as you want, or sync it to as many devices as you like. And because it's encoded in 256 kbps AAC, your iTunes Plus music is virtually indistinguishable from the original recording. Hear it for yourself — you can preview all iTunes Plus songs before purchasing.
iTunes Plus music is available now for many EMI artists, such as Paul McCartney, the Rolling Stones, Norah Jones, Coldplay, and many more. DRM-free EMI music videos are still $1.99 and music tracks are $1.29.
Even better yet, you can also upgrade existing EMI songs in your iTunes collection for just $.30 per song.
Check It Out"

Replacing iTunes content with iTunes Plus

I see on my iTunes account that I have many songs I purchased prior to DRM-free content, and these "upgradable" songs number about 300. This might make things easier, but when I purchase the "upgraded" version, will the new version of the song also appear in the playlists that the original version was placed in? Or will I have to manually put the new iTunes Plus version back into the playlists? That might not be worth the cost to upgrade if I have to go back and replace each song in every playlist that it appears in.

Your upgraded iTunes Plus music will replace the original purchases in your library. You will be given an option to delete the original files or move them to your desktop at time of download. However, in my experience, the new versions don't always make it to my playlists.
Here is the iTunes Plus FAQ: http://support.apple.com/kb/HT1711

ITunes plus songs listed where ?

I've upgraded songs to the drm free iTunes plus kind but I no longer remember which they are.
How do I find them without going through my whole collection?
Where would they be listed ?

Hi Pamela if you are still there.
You don't need to worry about bit rates. iTunes plus music has a "Kind": Purchased AAC audio file - Reagular iTunes tracks have a "Kind": Protected AAC audio file. AAC tracks imported from CD have a "Kind": AAC audio file.
So the one rule Kind is Purchased AAC audio file gets the iTunes plus music.

Itunes Plus Music+Tversity+Xbox 360=?

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