ITunes Plus Not Allowing Upgrade

I bought a lot of pre-iTunes Plus tunes in days gone by. To upgrade them to iTunes Plus so as to get the better quality, I have to pay 30 cents on top of the 99 cents I've already paid, even though new customers get the exact same thing for 99 cents total--standard Apple ripoff, but that's not what I'm posting about. The iTunes Store has a list of tunes I've bought that haven't been upgraded to iTunes Plus, which it would be happy to let me upgrade. However, there are a couple of dozen tunes I have in my library that don't show up on that list, even though they are available for sale in the iTunes Store right now. So, now I don't even get to be ripped off! Is there any way to get those tunes, short of going to Amazon and buying them there?

I also had this issue and still have many songs that are in the store as iTunes Plus but don't show up in my upgrade list (which has gone missing since 9.0, but that's another matter). At first customer service was working with me and I was able to get many of the missing songs, but then some directive must come down from Apple that stopped customer service from helping folks out with this issue. I could no longer contact the reps that helped me before and at first when I tried I got a message from someone superior to them saying I should basically wait. Further attempts to contact anyone in customer service about the matter were met with silence. It's been months and I eventually gave up. Good look, but don't expect much help from Apple.

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