ITunes Plus   Old songs don't show up for upgrades

I occasionally stumble across previously purchased songs, for example "Time of the Season" by the Zombies, which are now in the plus format. They don't show up in the "Upgrade My Library" area in the store.
There are also lots of cases where old cuts have slightly different listings and don't match up to what's in my library.
Is there anyway to get Apple to allow me to upgrade to the Plus versions of these songs?

"Note that the track usually will have to be the exact same version"
Ever since iTunes began, there have been problems where the person ripping the music isn't very accurate as to the MP3 tags, and later the titles themselves.
For example (just making this one up) "Yellow Submarine", 3minutes, Beatles Yellow Submarine can change to "Yellow Submarine", 3 minutes, THE Beatles.... and then it won't show up as a match.
You will find LOTS of these examples if you search on titles you bought more than a year ago, and even though the song is there, it will say "no longer available" just because someone typed the title differently.

Similar Messages

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    Has anyone else had this problem and managed to get it solved by Apple? How?
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    This isn't foolproof but there are usually two things that contribute to songs not appearing under Artist on the iPod, both due to information either in or missing from the Get Info>Info tab against the song in iTunes. 1) the song has no album name associated with it or 2) the song is marked as part of a compilation.
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    Also if the tracks are ticked in the Get Info>Info tab as part of a compilation, they will not appear under Artist on the iPod. Highlight a song in iTunes that you know is not appearing correctly on your iPod. Right click on it and choose Get Info and click the Info tab (alternatively choose Get Info from the File menu), if "Part of a Compilation" is marked untick it and afterwards update your iPod, you should find it now appears as normal. Compilations are stored in a separate folder in iTunes so the songs don't appear inside the normal Artist>Album folder which may be why this happens.

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    Also if the tracks are ticked in the Get Info>Info tab as part of a compilation, they will not appear under Artist on the iPod. Highlight a song in iTunes that you know is not appearing correctly on your iPod. Right click on it and choose Get Info and click the Info tab (alternatively choose Get Info from the File menu), if "Part of a Compilation" is marked untick it and afterwards update your iPod, you should find it now appears as normal. Compilations are stored in a separate folder in iTunes so the songs don't appear inside the normal Artist>Album folder which may be why this happens.

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    Powermac G5 DP 2.3 GHz   Mac OS X (10.4.7)   4.5 GByte RAM

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    You're welcome. If that method isn't quick enough you can always delete the whole conversation.

  • IPod Songs Don't Show Up in iTunes After iTunes 6.0.2 "Upgrade"

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    G5 2.5 GHz   Mac OS X (10.4.4)  
    G5 2.5 GHz   Mac OS X (10.4.2)  
    G5 2.5 GHz   Mac OS X (10.4.2)  
    G5 2.5 GHz   Mac OS X (10.4.4)  

    This might be a quick and dirty method.
    We're trying to force iTunes to rebuild properly.
    With iTunes not running. Make a copy of the library database file (iTunes Library).
    Try deleting the iTunes Library file. Start iTunes. Does this then show the missing tracks? To get the original playlists back you can import from the original xml file that you saved.
    If you need to get back to the start point just delete the newly created database and .xml files and go back to the originals.
    Powermac G5 DP 2.3 GHz   Mac OS X (10.4.7)   4.5 GByte RAM

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