ITunes Podcast logo issue

Our podcast logo shows up in the window when you search for it in the store. http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=288813069
But when you down load it and click on an episode it doesn't show up in the bottom left hand corner "Selected Item" window of iTunes.
Is that an RSS issue? What's the fix?
Thanks!

Here's how I add that graphic:
For MP3:
take the final prepared MP3 file.
Drag it into iTunes.
Edit the MP3 tag info (if you like)
Drag your artwork into the artwork window. iTunes will glitch for a moment while it writes the JPG to the tag of the mp3 file.
now from the iTunes playlist, drag the podcast file back to the finder.
you now have an mp3 with the artwork embedded.
upload and enjoy.
For M4A: use the podcast track in Garage Band or use ChapterToolMe to write the dynamic graphics to the m4a.

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My iTunes podcast logo has been updated. It's correct on my phone and podcast library, but not in the iTunes Store.

I created a Podcast about 2 to 3 months ago. Submitted a logo with the podcast feed. "Community Consult Podcast". About 6 weeks, I've updated the RSS Feed to incorporate a new logo.
New Logo is just Blue ( http://practicingexcellence.com/sites/default/files/cc-podcast-small.jpg )
Old Logo has Blue, Purple, Green, and Yellow
The new logo appears on my Phone's Podcast Feed, in my personal Library Podcast Feed (From my Computer), but does not update in the iTunes store. How can I get the ITunes store to update the new Podcast Logo.
Thank you,

The image you link to is 144 x 144 px. However that isn't the image which the Store should use - the URL for that is
http://practicingexcellence.com/sites/default/files/cc-podcast4800x4800.jpg
This won't be accepted as despite the filename it's actually 1200 x 1200 px; it needs to be 1400 x 1400 px and also must be less than 500kB.
For reference your iTunes Store URL is
https://itunes.apple.com/gb/podcast/community-consult-podcast/id950873564?mt=2
and the feed is at http://practicingexcellence.com/podcast-feed.xml
(Please always include this information.)

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Hi All,
Perhaps you can help me. I use iweb to create and submit my podcast to itunes.
However the RSS feed that iweb creates for iTunes does not include my podcast logo (main image) so that in itunes my podcast does not have a logo.
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There probably is a method, hidden somewhere in iWeb's complexities, but your best best would be to ask in the iWeb forum.

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My logo doesn't appear in the the space where it should go and instead it is generic. I use Libsyn and uploaded a 1400x1400 pic. It just got added to ITunes today so is there a wait period or did I screw up?

All looks good for your artwork as Roger said and for the feed overall.
There are some other new shows in the last couple of days also missing artwork - seems to be a little bug on their side.
Per showing up in the search results - it takes about 7 days for your show to be fully indexed into the search results.
For now everything looks fine on your side - just a mater of waiting for iTunes to update.
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Can someone examine my feeds and help me determine why my podcast logo isn't showing up in iTunes? The answers on the discussion boards haven't seemed to work for me. Thank you very much!
http://itunes.apple.com/us/podcast/grace-avenue-church/id429237275
feed://graceavenuechurch.com/feed/

kootasaurus wrote:
So I set up my iPhone and everything yesterday. . .I downloaded the newest iTunes, but each time I even try connecting iTunes to the iStore, it says iTunes cannot connect to the iTunes store, unknown error occured (-3221), make sure your networ connection is secured. . .- -Well, my connection is secured and I've checked everything I could think of, but I still can't access the iStore from iTunes.
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When booting from my primary drive using 10.3.9 I can no longer manually, or automatically, download podcasts. And oddly, even podcasts that exist on that partition will not even open in iTunes.
Yet... when I boot from 10.4.9 on a secondary drive which shares the same recreated partition with my iTunes folder (with the podcasts on it) I can download podcasts manually and automatically and it will play all of them without problems.
Common sense would simply be to delete the com.apple.iTunes.plist and maybe even the com.apple.iTunesHelper.plist files. (Which I did.) But this didn't work even though I did this with iTunes inactive and rebooted. So... it would seem that the next step would be to reinstall iTunes. So I deleted both the iTunes app and the preference files again and rebooted. Still my podcasts won't either manually download or automatically download and the really strange thing is that the ones that were downloaded while booted from 10.4.9 will not play when booted from 10.3.9.
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I've been listening to iTunes' podcasts for years without this problem so I can only imagine that it must have something to do with the fact that the partition had to be recreated (though I can't see how that fact would affect iTunes in this way when I DIRECTLY drop the podcast files on to the iTunes app icon... and they still will not play. This would bypass any prebind problem it would seem).
Thanks for reading this lengthy post.
Systems 10.3.9 and 10.4.9 on separate internal drives in the same box using iTunes 7.01 (7). Though I had been using iTunes 6.05 with 10.3.9 before this problem occurred. But when I couldn't solve the problem I upgraded to 7.01 with 10.3.9 -- since it was working with 10.4.9 I thought I'd give it a try -- but even that didn't solve the problem.)
RonL
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It appears that I solved the problem. (I like to post my solutions so as to both not waste peoples time and so that if this ever happens to someone else it might help.)
My iTunes alias of the iTunes folder that is by default placed in the Music folder (i.e. ~/Music/iTunes) was broken after the partition where I had moved it was recreated.
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I need help. A long time ago, I had a similar issue on a podcast I eventually became uninterested in. I figured I'd just delete it, and all would be well. Since then, I've restored my iPad. Now the same darn thing is happening with my personal favorite podcast. Roosterteeth podcast, for any who care. Any help?
Images:
http://imgur.com/0b1FgkS
http://imgur.com/PlRh7Ev

So, the actual Rooster Teeth logo is missing and it's replaced by a generic podcast logo, correct? It might be a problem on their end, perhaps they didn't include the logo for that episode?

ITunes Podcast doesn't grab all episodes

I have a really strange issue that started to occur recently. I have 51 episode, however iTunes Podcast only has 3 cataloged (originally it had all 51, but dropped back to 3). I even deleted all of my XML's and started from scratch. After re-doing all the XML's iTunes Podcast grabbed randomly different episodes (the number did jump from 3 to 14). In all honestly, I didn't even change anything I just re-uploaded them. I compared old XML's to the new ones, and they are identical. I have no idea what the heck is going on.
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http://goo.gl/Kg38jg
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Please always include the feed URL when posting a query. For the record, yours is
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This contains spaces: spaces are not allowed in a URL and though browsers can usually cope with them iTunes will see the URL as ending at the first space.
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Hi,
It takes me, and others, 11 minutes to download our new episode (69MB) from iTunes. Other people's podcasts, of a similar size, I can download in 1 or 2 minutes.
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It's nothing to do with iTunes. When I tried downloading your latest episode in FireFox it said it was going to take fifteen minutes. (My connection, by the way, is 100Mb/s.) It might be the server, or anything in the connection between wherever it is and me (in the UK), but you can rule out iTunes as an issue (in fact when I subscribed it said it would take 11 minutes which is slightly better).

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I want to use the purple podcast logo, are there permissions for this, since it's being used in itunes? Are there other sites where you can download similar looking podcast logos?
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You might want to look at GB3 support page, maybe. I know the loops are royalty free. And as long as you don't sell them as loops you can use them as you like. I don't have GB3, but if there's stuff you can use, they "probably" have some sort of provision covering it in writing somewhere. If it has any type of Apple logo or something showing it was made using GB3, perhaps THAT is the intention. To let folks know you did it on a MAC with GB3. I know I used to have a website and I had this little "Made on a MAC" bug at the bottom of my page. Free advertising for them

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sent this to Feedback today....
We continue to have issues with our podcast page not being updated. WE missed the last two weeks of the term and are very, very annoyed that our Podcast page on iTunes was not updated during the very important end of the semester.
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http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=250215965
Please, please help us find out how to fix and update our Podcast page.
We have sent numerous e-mails to feedback and posts to the Discussions.
Please, please, please answer us.

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Hi, turingtest2, (Alan?)
I've been searching the archives for the old iTunes-11.1-deletes-all-my-podcasts solutions, and you seem to have the best handle on what's going on.
No matter what I try, certain podcast episodes are automatically deleted from my hard drive, with no evidence of them ever being there, and the cloud download symbol appears next to the episode in iTunes. Whether I am subscribed to the podcast or not. If I download the episode again, it's only a matter of time before it's deleted again.
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They call me the ideas man...
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I am trying to update my RSS via sound cloud to iTunes but having issues... please help

I am trying to update my RSS via sound cloud to iTunes but having issues.
I currently have my podcast working on iTunes but I have decided to change where I have them hosted. I moved my podcasts over to Soundcloud and currently have the rss feed but I would like to update my iTunes podcast with this so that all my podcasts showing up on sound cloud will sync up and automatically update.
here is my rss feed:
feed://feeds.soundcloud.com/users/48458062-the-collective-podcast/tracks
Podcast via Soundcloud:
http://soundcloud.com/the-collective-podcast
my podcast on iTunes:
https://itunes.apple.com/us/podcast/the-collective-podcast/id662393388
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Thanks!

The feed in use by iTunes is http://thecollectivepodcast.podomatic.com/rss2.xml , not the one you list. It has one episode, whose media file URL is
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Your feed at http://feeds.soundcloud.com/users/48458062-the-collective-podcast/tracks has no episodes.
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http://www.wilmut.webspace.virginmedia.com/notes/podcast.html#move
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ITunes Podcast logo issue

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