ITunes Preferences Freezing in Windows 7

Is there a fix for iTunes 10.5.3 that corrects the problem of iTunes freezing when Edit/Preferences is clicked? This occurs on my WIndows 7 PC if another user is logged on. If I log off the other user the problem goes away.

Yes, I can confirm that if iTunes hangs, if you kill the APSDeamon.exe process tree, the app will "return to life", other times it does not. Now, if that is the issue (the APSDeamon) gets stuck trying to complete a task, and that brings the whole app down, then iTunes is a sorry piece of software!
Today (Dec. 17, 2012) I tried to start iTunes, and the darn thing fails (got the Windows dialog box telling me that iTunes failed) Now I am seriously considering going back to 10.7 but dreading all the crap I may have to do (recover playlists, etc) to bring it back to how it was before the 11.1 install. Now, since I do some programming, I have a lot of crap installed that most ppl don't, so I need to make sure that there is no other piece of software that is causing / contributing to these issues, I'll let you guys know what I find!

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Itunes continually freezes - Running Windows 7 Ultimate

Can anyone assist - my iTunes continually freezes and I have to end the process and try again. Sometimes this works, sometimes it doesn't.
My PC is a Corei7, 12 GB ram running 64 Bit Windows 7 Ultimate
This is extremely frustrating - my prior PC's running both XP and Vista had similar issues
Appreicate any direction

Try working through this troubleshooting article:
http://support.apple.com/kb/TS1717
If you had similar problems on other PCs, it makes me wonder if you have software in common that does not play nice with iTunes.

Itunes Videos freezing with windows 7!

I just got a brand new dell studio last week; i installed itunes 9 with the 64bit and for the first few days it worked just fine and now I will be watching a movie on itunes and my computer will freeze and go black, requiring me to do a manual shut down because i can no longer move my cursor or click anything. I've heard other problems with windows 7 and itunes. When i insert a regular DVD into windows media it works just fine. So far my computer only freezes with my itunes videos but who knows next week it could be my music too!
HELP!

I had the same issue for windows 7. Right click on the iTunes setup file and run as administrator, it works.

ITunes preference & finder preview windows open randomly.

While using iTunes the preference window will randomly open and interrupt operations such as moving files around or deleting playlists. It also happens with preview in finder. Has anyone ever expereinced this problem before? I believe it may be a defective keyboard.
Just for informational purposes I have a 15" MacBook Pro from the Mid 2010 generation. It has the 2.4 i5 processor and 4 gbs of RAM.
Please let me know if anyone has any ideas.
-Robert

No, the "Preview" in column view does not load 3rd
party plug-ins. The .swf file is trying to be
previewed using the QuickTime.framework.
Right. I don't even have a flash player installed on my system, other than quicktime. Which stalls just like Finder if I use it to open this file.
This may be considered a bug, but who actually works with 0k .swf
files?
Well, probably no one, but the point is this is an easy test case for
any .swf file with content that Quicktime can't handle. And really I'm find it difficult to believe that the Finder is fragile enough to be broken by this kind of thing.
Is there any way to convice the Finder to not try to preview this kind of file, or to use another app?

Itunes 11 freezing in Windows 7

I've been having issues with Itunes since the last version 10 update in Sept. That issue was resolved by rebuilding my iTunes library.
with iTunes 11, i'm lucky if I can even get 1 responsive click out of it. I've tried safe mode and building a new library again and this step never progressed beyond saying "ok".
It continually locks up and has to be shut down via task manager. Any thoughts suggestions (spotify is looking pretty good now).

Yes, I can confirm that if iTunes hangs, if you kill the APSDeamon.exe process tree, the app will "return to life", other times it does not. Now, if that is the issue (the APSDeamon) gets stuck trying to complete a task, and that brings the whole app down, then iTunes is a sorry piece of software!
Today (Dec. 17, 2012) I tried to start iTunes, and the darn thing fails (got the Windows dialog box telling me that iTunes failed) Now I am seriously considering going back to 10.7 but dreading all the crap I may have to do (recover playlists, etc) to bring it back to how it was before the 11.1 install. Now, since I do some programming, I have a lot of crap installed that most ppl don't, so I need to make sure that there is no other piece of software that is causing / contributing to these issues, I'll let you guys know what I find!

Accessing Itunes store freezes computer - Windows 8.1

My computer seems to work perfectly in every other scenario, is completely virus free (according to malware bytes) and Itunes is fully updated however as soon as I try to access the Itunes store (tried it on 4 separate occasions) the entire computer freezes and I have to restart. Any solutions or should I just re-install?
Thanks for all the help in advance

I'm trying to access the iTunes store through a restricted network at uni, thus I'am unable to launch many applications which require network connectivity, would the iTunes store come under this and if so is that the reason it freezes my computer? As I thought that perhaps iTunes is unable to connect fully due to the network restrictions (partial display) therefore gets stuck in a loop without any exit strategy (reason for no error message) and thus crashes.

I tunes 11 freezes under windows 7 64-bit immediately and won´t do anything. Please help

itunes 11 freezes under windows 7 64-bit immediately and won`t do anything. Please help !

The first thing to do is make sure you are using the latest version of iTunes. Look on the Help/Check for updates menu option in iTunes, which will confirm that you have the latest version or enable you to download it.
The effective way to Sync the iPod is to add your songs to iTunes and then connect the iPod to iTunes after you have added your songs.
So if you have been connecting the iPod and then trying to add songs "to the iPod" - don't!
You add the music to iTunes and then sync the iPod with iTunes afterwards.
Next, try connecting the iPod to iTunes, if you get the "duplicate file message", can you post it here (exact wording please)?
Once you have the iPod connected to iTunes, click on the Device that appears on the left of the iTunes window. On the Device/Summary screen, choose (check) Sync only checked songs and videos. Providing the songs still have the check mark on in iTunes (the default when songs are added to iTunes), those songs will Sync with the iPod.
Notice the other options in additiion to Summary. Look on the Podcasts pane for the Sync option (to add Podcasts to your iPod) and also on the Photos pane for options for adding (or not) Photos to your iPod. If you change any of these options, you will need to press the Sync button afterwards for the changes to take effect.
Lastly (for now), you can only Sync the iPod with one iTunes library. If you try and Sync it with a second library on your computer, or with iTunes on another computer, all your previous songs etc will be removed and replaced with the new library.
A thought... could the duplicate file message be because you have two iTunes libraries on your machine?

ITunes preferences window completely blank

Hi everyone,
I haven't been using iTunes on my PC (Windows 7 x64, ATI Radeon 5770 X2 CF) for a while (I've been pretty much exclusively using it on my Macbook Pro over the past year) and so I have only opened it rather sporadically, just keeping it updated and occasionally playing a few songs. Having decided to switch back to Windows now, however, I decided to check the library settings so I could see how iTunes would handle importing my library files copied from my MBP. Instead, however, I was confronted with a completely blank window with just a "?" button, "OK" button and "Cancel" button. Clicking the "?" freezes and crashes the application while OK and Cancel simply close the window.
Here is a picture of it for reference (hopefully these forums allow hotlinking): http://i.imgur.com/1DnpZ.png
Now, I've tried a fair few things before coming here in hopes of solving the problem, even though there hasn't been a lot of relevant results when searching for this problem via Google. I've tried completely removing iTunes (following Apple's procedures for complete removal including checking the 64-bit Windows locations), I've tried checking my font files, and I've checked dxdiag. All of my drivers are up to date, and I haven't been experiencing problems in other applications (well, funnily enough, the Preferences option in Evernote refuses to open any window at all, although I doubt there's a link).
As you can see, what started off as wanting to play some music on the loudspeakers while I do a cleanup of the house has turned into a bit of a good old troubleshooting session lasting several hours. After trying the most common solutions, I'm out of ideas. Can anyone here think of anything that might help, or has anyone faced and overcome the same problem in the past?
Chris
Edit: Oh, and I just tried creating a new Windows user account to ensure that it wasn't a problem local to this account only, and it has the same issue.
Message was edited by: ChrisPWill

I'm guessing it's something to do with the registry, although I haven't done anything strange since the last time I formatted my computer. It reeks of bad coding for the software to be having problems like this on an untouched windows installation. Obviously this is a rare issue seeing as I've only found a few examples of similar issues. If anyone can think of anything I should try, short of reinstalling Windows, please do let me know.

Itunes 10 update on windows 7 makes it freeze and not respond

Ever since I updated my itunes to the newest version my itunes will freeze and not respond everytime I open it.
I use windows 7 and have not add-ons
any help

Many thanks.
That's consistent with an application (other than QuickTime itself) having dropped old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just realised when reading other peoples problems that it is not actually letting me reset sync history???

HT201253 iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer. Will not go past "Determining which tracks to sync". Any advice?

Hello clarikr,
After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

ITunes Freezes on Windows XP Pro

My iTunes application freezes after I import music. I tried to uninstall and re-install (Including clean up of all preference files etc.) no change.
After it freezes I have to "End Application" at that point iTunes goes away and I loose Internet connectivity which only a restart solves.
I am not sure if it matters but I use IE 7.0
The iTunes version is the latest 7.XX
At this point I can not use iTunes!
Any suggestions?

Using the new version of Itunes and having the same problem. For weeks now! I can open Itunes and then a couple clicks into it and it freezes. If i am lucky enough to get a song to play-i can't get it to stop. It won't let me hit the pause or stop key. After everymovent-FREEZE! It takes about 20 mins to import a 10 song CD. Bogs down my whole system. I have tried everything, uninstalling, reinstalling, removing plug-ins, downgrading to an older version (which can't read your library because it was made with a newer version of Itunes) Everything you can imagine, I have tried. I even thought of scrapping the whole Ipod and buying a new player of some sort and using Real or the Media Player but they don't recognize my music (library) because it was made by Itunes. Can you even believe it? This whole ordeal consumes me because I love my Ipod and music is essential to my daily life. Nothing has helped. I hope you have better luck than I.

ITunes 11.3 Freezes in Windows 7 -- has Storage Memory issues.

I'm running Windows 7 Pro 64-bit: Ever since I updated to iTunes 11.3, I've had nothing but problems with podcast downloads and transferring to iPod Touch (iOS 7.1,2). If you refresh a podcast, iTunes will freeze for a short period of time, then return to normal. If you check or uncheck certain podcasts within a series, iTunes will freeze up -- again, for a short time, then unfreeze. Almost any user action taken results in a short freeze-up.
I also have experienced inconsistent problems when updating iPod Touch -- some podcasts just won't transfer to the iPod no matter how many times I try to sync the iPod -- even when other podcasts sync OK. As I mentioned, the problem is inconsistent and generally buggy. BTW: Never had a problem like this with the previous version of iTunes.
I tried uninstalling and reinstalling iTunes 11.3, did several hard-restarts on the iPod, restarted the computer, and oddly, after deselecting most podcasts to remove them from the iPod, they remained on the iPod even though they were unchecked in both the podcast library list and in the iPod download list.
Also once the iPod Sync process is complete, it jumps up the memory used total to FULL even when I have little else on the iPod. Even with the Music updates unchecked -- just syncing Podcasts to my iPod, the memory starts ot showing I have 8 gigs of space available, then when the sync is complete, the memory total jumps to FULL -- even when I've unchecked all but a few podcasts -- I'm using a 32GB device with hardly more than around 8GB.
Overall, iTunes 11.3 is practically unusable and inconsistent in its functionality -- just completely buggy. I've wasted a lot of time trying to resolve this issue -- have called iTunes support and they recommended I delete 11.3 and download previous version 10.7 -- which I did -- and found out that the previous version doesn't recognize the more recent version of its Library, thus it can't load anything. You'd think Apple Tech would know that, but they didn't.
Anyone else experiencing this issue -- or have a workable solution -- other than waiting for Apple to fix 11.3 so that it will work right?

Don't bother trying to go back to the previous 10.7 version of iTunes -- as you surmised, once you updated to the latest 11.3 version, the older 10.7 version won't recognize iTune's now future library. Unless you kept a copy of the 10.7 library -- you're stuck with having to run the newer version.
Good rule for future updates; Always keep a copy of the current iTunes Library file before updating to a newer version.
BTW: Here's a link to previous iTunes versions: Apple - Support - Downloads
Have you tried deleting your current iTunes version and reinstalling it? That didn't fix the problem for me, but you might have better luck. At this point I'm beginning to think that the only cure for this buggy 11.3 version is to wait for the next version where they fix the bugs that they will never admit they have.
Apple phone support used to have pretty knowledgeable people taking the calls -- but I sure didn't find that with the last couple of "tech" guys.

ITunes Store causing whole program to freeze on Windows 7 (64-bit)

So I installed iTunes 10.5 for Windows 7 (64-bit) and cannot open it up properly: the iTunes Store makes the entire program freeze up. I've cleared the DNS cache, closed my firewall, changed proxy settings, and iTunes it still unusable. What am I missing exactly? This is enough to tear the hair out of my head...

I can get it running if I run it in XP Mode, but I still don't have access to the Store...nobody has any ideas?

Since upgrading to 11.1 my Itunes freezes in Windows 7 64 bit what can I do to fix this? I have uninstalled and reinstalled and tried a new user account and tried changing my settings

Since upgrading to 11.1 ITunes keeps freezing, I have windows 7 64 bit. I have tried opening in safe mode and creating a new user, I have also uninstalled and reinstalled. What can I do to fix this? Its very frustrating.

Hey pbonnett!
Here is an article that will help you troubleshoot these issues with iTunes on your Windows computer:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden

ITunes Preferences Freezing in Windows 7

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