Itunes prepaid card ordered online but never received.

I bought an 15 € prepaid gift card and was supposed to receive it by regular mail but never got it. How can I get my activation code ? Called the apple store twice and was told to put my question here...

Hello, Mimi, and welcome to the Discussions.
Sorry, they should not have referred you here since we're all just fellow users here and cannot help directly with any issue with purchasing. The gift card purchase link in the iTunes Store sends you to the online Apple Store, so it's the Apple Store that needs to solve this problem. I can't imagine why they've sent you here, unless they just misunderstood what it was you were asking. All I can suggest is that you call back and ask to speak to a supervisor.
You could also try contacting the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your situation to them. Perhaps there will be something they can do to help.
Finally, if neither of those options solve the problem, call the Apple tech support line - look here for the phone numbers for your country:
http://www.apple.com/support/contact/phone_contacts.html
and ask to speak with someone in Customer Relations and ask them to help resolve this problem.
Good luck, and regards.

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http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

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Número do pedido: MGT69X2SGB
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My name is Lisa Shiner as I was playing Song Pop, I purchased coins. I was charged $1.99 x 3, but never received the coins. I puchased the itunes card today. This incident occurred today. I has been a couple of hours and I still don't have the coins I purchased.

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Hi
Try these steps.
Close the Creative Cloud application.
Go to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
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Can I transfer money to other accounts on my iPad with iOS 5.1.1? I created another account and put an iTunes gift card on it, but then I realized that all of my apps are on another account, so how do I move that money over?

Can I transfer money to other accounts on my iPad with iOS 5.1.1? I created another account and put an iTunes gift card on it, but then I realized that all of my apps ere on another account, so when I recovered the password of my previous account, I had money on an account that I do not want to use. Can I transfer the money over?

Not on your own. Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
(115868)

HT2534 How can I use "Family Sharing" without giving details of my credit or debit card? I do not want to give my cards data, I have always used iTunes prepaid cards.

How can I use "Family Sharing" without giving details of my credit or debit card? I do not want to give my cards data, I have always used iTunes prepaid cards.

Hi Saramos,
When setting up Family Sharing you must have a credit or debit card as your payment method. See this article for reference -
Family purchases and payments
When a family member makes a purchase it will be billed to any gift or store credit that they have first. If none exists it will be billed to you.
As the family organizer, you may not set your billing method for purchases to anything other than a credit or debit card. If you have a store credit such as from pre-paid cards, it may not be shared with other family members. See this article for reference -
How iTunes Store purchases are billed
Thanks for using Apple Support Communities.
Best,
Brett L

How can I use "Family Sharing" without giving details of my credit or debit card? I do not want to give my cards data, I have always used iTunes prepaid cards.

How can I use "Family Sharing" without giving details of my credit or debit card? I do not want to give my cards data, I have always used iTunes prepaid cards.

Hi Saramos,
When setting up Family Sharing you must have a credit or debit card as your payment method. See this article for reference -
Family purchases and payments
When a family member makes a purchase it will be billed to any gift or store credit that they have first. If none exists it will be billed to you.
As the family organizer, you may not set your billing method for purchases to anything other than a credit or debit card. If you have a store credit such as from pre-paid cards, it may not be shared with other family members. See this article for reference -
How iTunes Store purchases are billed
Thanks for using Apple Support Communities.
Best,
Brett L

HT3702 I would like to remove the credit card info from my account and only use iTunes prepaid cards. How do I take care of this and make sure that payment will be taken from iTunes cards? Thanks

I would like to remove credit card info from account and only use iTunes prepaid cards. How do I take care of this and make sure payments are takin from the iTunes cards? Also, I need to change my last name and address on account.

Hi Alexis ...
I need to change my last name and address on account.
Help here > How to change the name you use for your Apple ID
I would like to remove credit card info from account and only use iTunes prepaid cards.
Help here > Create an iTunes App Store account without a credit card

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I have locked my iPhone 5 and forgot my password . Phone is disabled and is saying connect to iTunes ! I have tried but never did I synced my phone to any computer but when installed used iCloud how do I get it back on???

See here
http://support.apple.com/kb/HT1212

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Hi there,
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http://support.apple.com/kb/HT5624
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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
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iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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Itunes prepaid card ordered online but never received.

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