Itunes privacy policy will not let me accept the new version

Every single time I try to accept the updated privacy policy, the privacy policy acceptance screen just comes back. I can't update any apps or download new apps. Doese someone know what I should do?

I just noticed it happening for me as well.  Quite frustrating.  I try to update apps, it brings me to terms and conditions screen.  I accept it with box checked, it says thank you.  I click done, and it takes me to account information.  I click done on account information, and it takes me back to account information.  I try going back to app library and updating, and it takes me back to terms and conditons, then back to account information.  It's like "Ground Hog Day."  Help us.

Similar Messages

  • Subject - Adding movies to iTunes that had previously been deleted. Having just purchased an AppleTV, I wanted to re-encode a few movies at a higher resolution (Handbrake). I deleted the old version from iTunes, but it would not let me add the new version

    I even tried changing the name of the file. When I choose "add file to library", then select the file, it does nothing, and provides no explanation. I also tried adding a specific file that had been previously deleted. I did not re-encode this movie; I just wanted to add the same file again and it would not let me.
    I'm using iTunes 11.1.3.8 on Windows 7. I appreciate any help that could be offered.

    In iTunes, do Store->View my AppleID
    Click "Deuthorize ALL"
    Then, on any computers you still have, do Store->Authorize this computer.  If there are less than 5, you will have no problem.
    You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

  • My laptop will not let me install the latest version of iTunes, it says 'the installer has insufficient piviledges to access this directory' and tells me to log on as the administrator, even though I am logged on as the administrator. Please help!!

    My laptop will not let me install the latest version of iTunes, it says 'the installer has insufficient piviledges to access this directory' and tells me to log on as the administrator, even though I am logged on as the administrator. Please help!!

    Hi Caits1988,
    If you are having issues updating iTunes on your Windows machine, you may find the following articles helpful:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/ts1277
    Apple Support: Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    - Brenden

  • HT202667 I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID! H

    I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID. I read the 10/30/13 randers4 post to just change your Apple ID back then sign in and change it to the new email address again and then you can sign in, but I cannot change back to the prior email address Apple ID because that is no longer an active email account (or at least not mine). Any thoughts on how to get signed into iCloud when it does not allow me to type in the new Apple ID and the old Apple ID no longer exists.
    I see that many people have asked, but no one has come up with a solution that I found.
    Thanks for any help!

    This did not work for me.  My old email account for iCloud still pops up on my screen every time I open my macbook.  I've deleted it, reset it, every thing I can think of and it still shows up.  I think six months of this is more than enough time to wait.
    RDG

  • My iphone will not let me do the new upgrade?

    My iphone4 will not let me do the newest upgrade? It keep saying that i do not have enough space which i have deleted all my apps and everything i could and it still will not let me do it.

    so the only way i can do this upgrade is to hook it to my itunes? I have never done a upgrade like that before

  • My pc will not let me install the newer itunes, how can I update my phone without losing all my purchases (i'm thinking i'll have to delete itunes and re-install right?)

    I've had my Iphone4 since 2011 but the current operating system is still 4.2.1. I'd gone quite a while between buying things on itunes directly to my phone and synching it to my pc. When I eventually synched it, it told me that I needed to upgrade to a newer version of Itunes. When I try and click on it to get new version my pc will not do anything. The only thing I can think of doing is to uninstall the old itunes and re-install the current one but i'm guessing i will lose all my purchases. Is this the only way to go about this, any help would be gratefully appreciated - thanks mark (chunky74)

    uninstalling iTunes and it's additional components does absolutely nothing to the music/apps/etc that you have downloaded or purchased.
    before uninstalling iTunes, try going to the itunes website, download the install file there and manually install it.
    If you do have to uninstall iTunes, please make sure you're following this article to make sure that you're uninstalling all of the components correctly and in the right order. Uninstalling iTunes, but not doing it the 'right' way is essentially a waste of time

  • The ITunes is stuck at the terms and conditions.  It will not let me send the emaul to accept the terms of the priviacy policy.

    The itunes store will not let me accept the terms and condition policy by email.  I am stuck and not some of the application are not usable.  Thanks.

    Hi there manayu,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • Xp pc will not let me open the itunes store it faults and closes   the store or tutorials

    Dell XP will not let me reach the store or act on any tutorials.  It faults and closes the shortcut to Itunes.  I have the most current Qtime and just downloaded the store program..  According to the apple test for the store everything is up and running but it will not connect.
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Computer Corporation Dimension 8300
    iTunes 10.7.0.21
    QuickTime 7.6
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012A81406E14F10
    Current user is an administrator.
    The current local date and time is 2012-09-22 10:32:41.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA GeForce 6200 
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.7.0.21 is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {D8D4748F-C04C-4432-8FCC-D1A6BE80F0B3}
    Description:             Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address:              192.168.1.2
    Subnet Mask:          255.255.255.0
    Default Gateway:     192.168.1.1
    DHCP Enabled:       Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:      Sat Sep 22 09:54:35 2012
    Lease Expires:         Sun Sep 23 09:54:35 2012
    DNS Servers:          192.168.1.1
    Active Connection:  LAN Connection
    Connected:              Yes
    Online:                     Yes
    Using Modem:         No
    Using LAN:              Yes
    Using Proxy:            No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    iTunes has never successfully accessed the iTunes Store.

    Add me to the list. I just bought mine & can't log onto the Apple Store to rent/purchase. I can on my MBP.
    I've had the same thing happen when I tried to enter my YouTube username & password. It wouldn't accept it. I thought it was a fluke w/YouTube. Apparently not so.
    So, I can't buy or rent movies/TV shows. Exactly why do I want this gadget?
    How about an update on the Apple site that just recognizes these problems & promise a fix?
    Message was edited by: Randy Green

  • I want to sync my Voice Memos but iTunes 10.5 will not let me even with the "include voice memos" checkbox selected.

    I want to sync my Voice Memos but iTunes 10.5 will not let me even with the "include voice memos" checkbox selected. As well Ive deselected all the music in itunes so when I sync there will be none on my phone but itunes also ignores this request and puts purchased music back on. I do not have autofill selected. Also wondering where the backup of my iphone 4s is located on my hard disk. Any help greatly appreciated.

    Sorry thats itunes 11.5

  • HT201209 I have remaining credit at the iTunes Store, but will not let me use without a download code! That code was thrown away month ago, after downloading it. How can I use my unused credit $??

    I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie

    What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
    Could you give more details now?

  • HT201263 My computer will not let me download the latest itunes, is there a way to restore ,y ipad2 without the latest itunes version?

    my computer will not let me download the latest itunes, is there a way to restore my ipad2 without the lastest itunes version?

    You don't provide enough info to answer.
    What computer model and what operating system?
    What version of iTunes is currently installed?
     Cheers, Tom

  • ITunes 7.1 will not let me play any tracks...

    iTunes 7.1 will not let me play any tracks, it opens up fine and I can do pretty much anything else with it but when I double click or press play on a track an error message comes up and iTunes has to close. This has only been happening since I uploaded the new 7.1 version of iTunes, can anyone help me with this problem please?
    I have sent an error report to microsoft but that doesn't seem to help me.

    Can you play your tracks with Quicktime?
    If not, you might try uninstalling quicktime and installing the stand alone version, which is option2 here:
    http://www.apple.com/quicktime/download/win.html
    Otherwise there is general help on troubleshooting here:
    http://docs.info.apple.com/article.html?artnum=302856

  • My computer will not let me click the box in iTunes where it says "sync only checked music and videos." So i cant unsync songs that i don't want on my iPod but still want in my iTunes. HELP?!

    My computer will not let me click the box in iTunes where it says "sync only checked music and videos." So i cant unsync songs that i don't want on my iPod but still want in my iTunes. HELP?!

    These are your options:
    1. Restore the iPhoto library from the most recent backup that predates the issue.
              Advantages: Always works, if library damage is causing the problem and the backup is intact.
              Disadvantages: Impossible if you don't have a backup. All changes made since the backup are lost.
    2. Repair or rebuild the library. Be sure to back it up first.
              Advantages: May solve the problem with no loss of data.
              Disadvantages: May fail. May take a long time if the library is large.
    3. Scavenge the library with a third-party application called "iPhoto Library Manager," which you can find in a web search. From the application's menu bar (not the iPhoto menu bar), select Library ▹ Rebuild.
              Advantages: All images should be preserved.
              Disadvantages: All books, calendars, and slideshows will be lost.

  • Can't get my Ipad to charge through the PC or wall adapter, it's stuck on the connect to Itunes screen and will not let me reboot it.

    My Ipad has been stuck on the connect to Itunes screen now for days, it will not charge through the PC or wall charger.  When plugged into the PC it is not recognized by it.  Itunes doesn't see it and it will not let me reboot the system.  How can I get past this so I can start using it again?

    Hello Aloe_85,
    This screen indicates that your device must be restored before it can be used again. The steps detailed in the article below can help get your iPad to reappear in iTunes so that it may be restored.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

    Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

    this is a follow up from the profane post earlier....
    i have done this twice in two other posts..
    here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
    the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
    so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
    so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
    so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

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