ITunes problem recognizing and ripping CDs - Windows XP

I have two problems, probably related. The first is, iTunes only intermittently recognizes a CD when I insert one, sometimes requiring me to eject and reinsert several times. Sometimes it will suddenly notice the CD when I toggle back to iTunes from another program.
Once I've got the CD visible, I click Import. All goes well if I keep iTunes on top (making me hostage to the import process), or if I toggle away to another program and stay away. But if I return to iTunes in the middle of the rip -- poof! -- the import stops and the CD vanishes as if ejected.
This is iTunes 8 in Windows XP. Anyone know if there's a way to stop this?
Thanks.

sorry about the delay, Nano Second.
it would be good to get a look at the blue screen information ... but i'm totally in sympathy with the idea of minimising the number of times your PC blue screens.
so let's also set up the PC to generate a minidump for the blue screen. (that way, if we don't get helpful info from the blue screen itself, we can send a copy of the minidump for the crash through to the Apple Engineers for a look. so we only have to "experimentally" blue screen the PC once more before we try fixing the problem.)
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

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ITunes problem recognizing and ripping CDs - Windows XP

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