Itunes problems with Windows 8.1 and Iphone 4S

I can't sync my Iphone 4 S to my Itunes. I get the following error: "This Iphone can not be used because the required software is not installed. Run the Itunes installer to remove itunes then install the 64bit version of Itunes." I am running the 64 bit version. Any suggestions???

Hello scolson42
If it is asking you to remove iTunes, try using the steps in the article below and make sure you uninstall all the related components in the order that it gives to insure that the issue gets resolved.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G.

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Itunes problems with windows 7 64 bit

Hi, i have searched and searched for a solution to my on going problems with itunes on my windows 7 64bit computer.
it started with my backups not being saved when i sync, then any music i add seems to play strangely i.e skips and plays the start of the song in the middle.
updating last sunday to the new iphone os (4.3) was also a disaster, having to try a number of times over 2-3 days as the downloads just seemed to hang and not do anything. At the end on around my 10th try it downloaded and updated in around 15 mins.
I now find myself when i connect to itunes more often than not having to manually delete corupt backups until i get a succesful one as sometimes it works and other times it doesnt.
I tryed a vista computer a friend has and everything worked perfectly!
songs, backups the lot!!
So it clearly seems like a problems between windows 7 64bit and iphone 4.
can anyone please shed some light on these issues??????
Many thanks, gaggie...

I am not sure that I can help with this, but I have seen an instance where continuous backup software cased playback problems.
Also are you using any Norton products?

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Description
<dir>
</dir><dir></dir><dir></dir><dir>
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
</dir>
Problem signature
<dir>
</dir><dir></dir><dir></dir><dir>
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.16384
Application Timestamp: 52157231
Fault Module Name: MSHTML.dll
Fault Module Version: 11.0.9600.16432
Fault Module Timestamp: 52620354
Exception Code: c0000005
Exception Offset: 002964a7
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: ab90
Additional Information 2: ab9026eb5cad8b25f882a373e2d752b2
Additional Information 3: d486
Additional Information 4: d48664e52db6f0b0676e13c96e422192
</dir>
Extra information about the problem
<dir>
</dir><dir></dir><dir></dir><dir>
Bucket ID: 45b7b98d077be82c89ec9142c2213a5f (-374769956)
</dir>

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Hi,
Have you also tried to disable power management on wireless network connection adapter? Since some OEM computers also combine some features of Bluetooth to wireless network connection adapter.
This issue can be mostly caused by drivers. Please contact the menufacturer's to see if the latest driver is compatible with Windows 8.1.
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Kate Li
TechNet Community Support

Problem with Windows 8.1 and iTunes

Hi Apple Support
I use windows 8.1. on my laptop and I have a problem with iTunes after the latest version. When I connect my iPhone, iTunes doesn´t work ( I cannot see my iPhone on iTunes) and when I connect my iPod nano the latest version, it is writing unknown device.
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Your sincerely
Filip Chovanec

Hello FChovanec,
You can find more information here: http://support.apple.com/kb/ts1538 (iOS: Device not recognized in iTunes for Windows)
Cedric

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Looking at the details of other people who all seem to e having the same problems with the connectivity with audio systems, I have a state of the art Kenwood car system which keeps loosing the phone. Whats the pointy of even bothering with a phone like this 3 weeks after I got it if it's features will not work.
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Update iTunes on your PC > iTunes 11.1.1 for Windows (64-bit
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It's possible that the song your playing does indeed have a little audio distortion in it, some media players are capable of filtering it out in a silent way, others play a beep, hence with one song I have, if i play it in windows media player it goes on and then for a split second theres a beep, iTunes doesent seem to do it, so instead of filtering out the missing data, it plays it.
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Hi folk,
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This question was solved.
View Solution.

Hi Markus,
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Hi,
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Event Log
Event Type:   Error
Event Source:   nv
Event Category:   None
Event ID:   108
Date:      18/07/2004
Time:      13:28:25
User:      N/A
Computer:   HOME
Description:
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IRQ 3   Communications Port (COM2)   OK
IRQ 4   Communications Port (COM1)   OK
IRQ 6   Standard floppy disk controller   OK
IRQ 8   System CMOS/real time clock   OK
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IRQ 12   PS/2 Compatible Mouse   OK
IRQ 13   Numeric data processor   OK
IRQ 14   Primary IDE Channel   OK
IRQ 15   Secondary IDE Channel   OK
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IRQ 17   OHCI Compliant IEEE 1394 Host Controller   OK
IRQ 17   NEC PCI to USB Open Host Controller   OK
IRQ 18   NEC PCI to USB Enhanced Host Controller (B1)   OK
IRQ 19   MSI MS-StarForce GeForce FX 5900XT (NVIDIA GeForce FX 5900XT)   OK
IRQ 20   Standard OpenHCD USB Host Controller   OK
IRQ 20   NVIDIA nForce MCP Networking Controller   OK
IRQ 21   Standard OpenHCD USB Host Controller   OK
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Hi!
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Starting Macromedia JRun 4 (Build 84683), admin server
An unexpected exception has been detected in native code outside the VM.
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Dynamic libraries:
0x00400000 - 0x00410000      C:\JRun4\bin\jrun.exe
0x77F40000 - 0x77FFA000      C:\WINDOWS\system32\ntdll.dll
0x77E40000 - 0x77F34000      C:\WINDOWS\system32\kernel32.dll
0x77DA0000 - 0x77E30000      C:\WINDOWS\system32\ADVAPI32.dll
0x77C50000 - 0x77CF5000      C:\WINDOWS\system32\RPCRT4.dll
0x77BA0000 - 0x77BF4000      C:\WINDOWS\system32\MSVCRT.dll
0x08000000 - 0x08138000      C:\Java\j2sdk1.4.2_07\jre\bin\client\jvm.dll
0x77D00000 - 0x77D8F000      C:\WINDOWS\system32\USER32.dll
0x77C00000 - 0x77C44000      C:\WINDOWS\system32\GDI32.dll
0x76AA0000 - 0x76ACC000      C:\WINDOWS\system32\WINMM.dll
0x10000000 - 0x10007000      C:\Java\j2sdk1.4.2_07\jre\bin\hpi.dll
0x76F50000 - 0x76F63000      C:\WINDOWS\system32\Secur32.dll
0x003F0000 - 0x003FE000      C:\Java\j2sdk1.4.2_07\jre\bin\verify.dll
0x005F0000 - 0x00609000      C:\Java\j2sdk1.4.2_07\jre\bin\java.dll
0x00610000 - 0x0061D000      C:\Java\j2sdk1.4.2_07\jre\bin\zip.dll
0x006E0000 - 0x006EF000      C:\Java\j2sdk1.4.2_07\jre\bin\net.dll
0x71C00000 - 0x71C18000      C:\WINDOWS\system32\WS2_32.dll
0x71BF0000 - 0x71BF8000      C:\WINDOWS\system32\WS2HELP.dll
0x71B20000 - 0x71B63000      C:\WINDOWS\System32\mswsock.dll
0x76ED0000 - 0x76EF7000      C:\WINDOWS\system32\DNSAPI.dll
0x76F70000 - 0x76F77000      C:\WINDOWS\System32\winrnr.dll
0x76F10000 - 0x76F3F000      C:\WINDOWS\system32\WLDAP32.dll
0x76F80000 - 0x76F85000      C:\WINDOWS\system32\rasadhlp.dll
0x03230000 - 0x0323C000      C:\JRun4\bin\portscan.dll
0x71AE0000 - 0x71AE8000      C:\WINDOWS\System32\wshtcpip.dll
0x76C10000 - 0x76C38000      C:\WINDOWS\system32\imagehlp.dll
0x6D580000 - 0x6D621000      C:\WINDOWS\system32\dbghelp.dll
0x77B90000 - 0x77B98000      C:\WINDOWS\system32\VERSION.dll
0x76B70000 - 0x76B7B000      C:\WINDOWS\system32\PSAPI.DLL
Heap at VM Abort:
Heap
def new generation total 2304K, used 1312K [0x10010000, 0x10280000, 0x109e0000)
eden space 2112K, 56% used [0x10010000, 0x1013a8d0, 0x10220000)
from space 192K, 61% used [0x10250000, 0x1026d958, 0x10280000)
to space 192K, 0% used [0x10220000, 0x10220000, 0x10250000)
tenured generation total 30272K, used 1139K [0x109e0000, 0x12770000, 0x18010000)
the space 30272K, 3% used [0x109e0000, 0x10afce80, 0x10afd000, 0x12770000)
compacting perm gen total 4864K, used 4680K [0x18010000, 0x184d0000, 0x1c010000)
the space 4864K, 96% used [0x18010000, 0x184a2348, 0x184a2400, 0x184d0000)
Local Time = Wed Feb 09 10:43:31 2005
Elapsed Time = 3
# The exception above was detected in native code outside the VM
# Java VM: Java HotSpot(TM) Client VM (1.4.2_07-b05 mixed mode)
# An error report file has been saved as hs_err_pid1712.log.
# Please refer to the file for further information.
Can someone help me. Thanx and sorry about my english.
Manu

It crashed 3 seconds after it is running. Should be reading some jar file.
Could be a something corrupted a zip file or something. Can you still do a java -version? You may want to try reinstalling 1.4.2_07

Itunes problems with Windows 8.1 and Iphone 4S

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