ITunes Producer doesn't complete upload?

Hello,
I completed the process of adding my book through iTunes Producer. I click the "Deliver" button and it appears to upload. I get a big green check mark but the "Next" button never becomes clickable. When I log in to iTunes Connect and click on the "Manage Your Books" link it says I have no books.
When I click the magnifying glass icon next to the status bar the summary states:
Package Summary:
1 packages were uploaded successfully:
/Users/lesliekovalic/Music/iTunes Producer/Playlists/9780879352561.itmsp
Screen shot below. I would appreciate any ideas about what may be going wrong here....
Thank you,
LKovalic

Sorry everyone -- received email with information that I need to resize my cover image.
Sorry for posting.

Similar Messages

Itunes producer doesn't publish my ebook

i can't upload my new ebook created by ibooks author. this is the message i see:

Duplicate post.. I sent you a suggestion on the other!

Can't Download the Newest iTunes--Install Doesn't Complete

If I use the download from the Apple webpage, the Windows Installer hardly ever loads the program. Very rarely it will, and I will get to the page where the program will be installed (the page that says "All Your Music. All in One Place."), the green status bar will be almost full, and then it will stop. If I use the Apple Software Update for iTunes+Quicktime, the green bar will get to about 55% full, above it it will say "Installing..." and then it will stop. I've tried both install methods several times and I have left them for about two hours with no progress. I use a Vista Basic but I have never had this problem before. How can I get it to actually install?

I can't download iTunes either. I have Windows XP and when trying to download just iTunes 9.0.3 it will start to download and then get to 15.60 KB and stop. I tried downloading it thru iTunes using the Update iTunes option, tried downloading from I.E. 8 and Firefox/Mozillaa and no luck. I even found the option to download 8.0.2 and 8.1.7 off Apple's website and neither one of those will download, they all just stall after awhile. I have cleared my web cache for both IE and Firefox, removed the previous version of iTunes and all the apps associated with it. I had a saved copy of iTunes 8.0.2 and reinstalled it, but again with the older app, I still can't download the newest version of iTunes. This time it gives the option to install Bonjour, Safari and iTunes, it got thru Bonjour but froze on Safari and didn't get to iTunes. I have been fighting this since the day the newest iTunes came out.

Green check finally in iTunes Producer but it doesn't show on account

OK
Got a big green check in iTunes Producer for our first upload.
But now it doesn't show up in tickets or book to manage?
We did get one warning about a sample is needed, is that for the whole apple store network or just one of them, the warning looked like it wasn't the whole network for some reason.
Anyway, not sure if that sample file will hang this, but a green check was gotten.
But now I don't see it anywhere

ok it showed up in around an hour in manage ebooks
but it says not for sale in 51 stores
so now I guess it's waiting to go live
now I got to figure out if itunes producer will just allow me to use my epub files
first book I used the ibooks author app
it's terrible in my opinion
so as long as producer lets me pop epub files we'll load up pretty fast
if all these epubs have to be redone in ibooks author
that's a big job

Can I close iBooks Author while I wait for approval for account to get iTunes Producer?

I am new to the IBooks Author and I am awaiting approval, but I want to be able to close window. If I do will I be able to get back to the same area I left off when I get the confirmation?

IBooks Author is used to create your books and needs no "registration" or approval...so yes you can closr it.
iTunes Producer is used to upload your book to the review team and eventually into the iBooks store.
Unless you have either a free noks account or a psid books account, you will not need to bother too much about iTunes Producer.
Have you applied for a free book or psid book account yet?

ITunes Producer upload error

I've got a 41.2MB iBook I'm trying to upload using iTunes Producer. I've got a book, sample book, cover art and 5 screenshots. At the delivery screen, I get text at the top that says Validation Completed. I hit the deliver button, the barber pole starts and I get text saying validating metadata with the iTunes Store, validating assets with the iTunes Store, negotiating, validating assets with the iTunes Store, validating metadata with the iTunes Store, then I get an error, and when I send it to Apple I get this summary:
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/Rock/Music/iTunes Producer/Playlists/9780615628196.itmsp - Error Messages:
                    An error has occurred during the upload.
                    An exception has occurred: The operation timed out.
                    Transfer error.
                    An exception has occurred: The transport has been detected as having failed and has been aborted. Please try again.
                    An error occurred while uploading the files to Apple's remote server.
                    An error occurred while uploading the package 9780615628196.itmsp.
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780615628196.itmsp
                    ERROR ITMS-9000: "java.lang.Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)
Two days ago I got this message from Apple:
Thank you for contacting iBookstore Publisher Support.
We appreciate your report of this error in iTunes Producer. Our team is aware of this issue and is currently working towards a resolution. You will be notified by email once it is resolved.
Thank you for your patience.
Then today, I got this from Apple:
The attached list of items did not upload successfully to the iTunes Store. If you still want to make these items available to customers, you will need to retry the uploads.
Regards,
The iTunes Store Team
I've read some stuff in the forums and I see a lot of problems with video but my book has none of that. It's text and a lot of aviaiton historical photos and artwork, with two gallery widgets. Nothing fancy.
Anybody have any advice? I'd change the book if I need to but I don't have a clue as to what's causing the problem...
Rocketman

I got a reply from iBookstore support that fixed me right up. My issue was not a JAVA issue. Here's what they sent:
You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again.
Once I did that, my book delivered on the first try. I'm fixed and thanks to Apple.
Rocketman

ITunes Producer ePub Upload Error ERROR ITMS-9000

This is the iTunes Producer ePub Upload Error:
ERROR ITMS-9000: "Unable to unzip input: null" at Book (MZItmspBookPackage)
How do I fix this?

Hi. Me too, I have the same problem. Did you solve it?
The epub is validate with epubcheck, it is also possible to read it with iPad, watching regularly the videos, but apple store doesn't approve it.
Is there anybody who can help?
Thanks

ITunes Producer: Problem uploading - ERROR ITMS-5122

I am having a problem uploading an album via iTunes Producer (Version 2.2.1 (137)). At the Delivery stage, I receive the message ERROR ITMS-5122: "Genre should be specified using genre label code instead of label: electronic" at Album/Tracks/Track. I have tried tweaking my upload at both the album and track levels to one or two genres and am seeing a similar error. Does anyone know how I can correct this issue? Thank you for any assistance!

It means that there is no alternate text for the image, in the event that it doesn't load. This will put text where the image should be, so that the reader knows that there was an image that was supposed to display there.
What it means for your ebook is that your images should be coded as such:
<img src=".../Images/ABC_bookcover.jpg" alt="Cover for ABC Book" />
Where the alt text is a description.
If you want to get around this quickly, you can simply open up all your .xhtml files in text wrangler and do a search for <img src= and replace it with <img alt="" src=
Even if you have nothing in the alt description, having it there will get past the check.

ITMS-9012 Error uploading package in iTunes Producer

Hi Everyone,
I have searched everywhere for this error number but can't seem to find anything about it.
We finally completed our book, and filled out all of the required info for our paid iBook (we have an ISBN, tax and operational iTunes Connect account) but when I try and upload the package via iTunes Producer I get several errors. All of them are ITMS-9012 and it follows with this: "No NCX Extension found for NavPoint" and will reference different pages. When I check some of the pages it references there are no superfluous items on the page (and not even any 'links' for the page, some of them are strictly text content).
I am baffled. It took over 4 hours to upload the file and now it seems I need to re-upload but I don't know how to fix the issue before I do. I tried using the Book Proofer app but that seems to only work with non iBA books.
Any help would be greatly appreciated...

I don't know if this is an issue after all. After checking my iTunes Connect account, I can see that the book is in my account so it appears to have uploaded successfully even though I got that strange error message.

Itunes Producer Problems Uploading - File not saving - file does not Exist.

Can someone please help me out, this problem is killing me. I've uploaded over 200 UPC Albums using Old G3 and Elderly ITunes Producer, but apple asked me to upgrade, so new machine to me Macmini maverics 10.9.? ITunes Producer 3.1.
So I click open ITunes producer 3.1. Click on make project from Audio
Files. Name and Save the project in Music-ITunes Producer-Playlists.
Plug in my external Flash drive and import the 40 Audio files for the
project. I am using an external flash drive as I can’t get ITunes Producer to
see my internal hard disk, I do not know if this is normal??
Go through the process of saving the project to Music – ITunes Producer –
Playlists – in this case 5060101121313
I then go through name all Tracks and make sure that all Data is correct.
Then when I finally go to either save the document or send it to you I get the
first Screen shot saying
"The Document "5060101121313" COULD NOT BE SAVED. The File does not exist".
As I say I have delivered 200 UPC’s to you with the old software and never
had any problems, I am in urgent need of making significant delivery to you so
would appreciate you help ASAP.
Paul

I have been victorious. Now I am going to post my solution for all those that may have the same problem in the future. I'll even throw in a few key words so it will be more easily found by the search engine.
Connection conn = null;
        try{
            //connect to database
            DAOManager dao = new DAOManager();
            conn = dao.connectToDB();
            String query = "update ASSIGNMENT set file_object = ?, filename = ?, filetype = ? where a_key = 1"; //sql query
            PreparedStatement pstmt = conn.prepareStatement(query);
            ByteArrayOutputStream baostream = new ByteArrayOutputStream();
            //write to output stream
            byte[] buffer = new byte[1024];
            int len = -1;
            while ((len = instream.read(buffer)) >= 0 )
                baostream.write(buffer, 0, len);
            baostream.flush();
            byte[] filebytes = baostream.toByteArray();
            baostream.close();
            pstmt.setBytes(1,filebytes); //set blob
            pstmt.setString(2,filename);
            pstmt.setString(3,filetype);
            pstmt.executeUpdate();
            pstmt.close();
        catch (SQLException e) {
            System.out.println(Tools.getLoggingDate() + " upload() Error uploading file -- " + e);
            e.printStackTrace();
        catch (Exception e) {
            System.out.println(Tools.getLoggingDate() + " upload() Error: " + e);
        finally {
            try{
                conn.close();
            }catch (SQLException e) {}
        }Keywords: setBinaryStream(), setBytes(), MySQL, upload file, InputStream, Blob

TS1368 When I try to connect to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset."

When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.

Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen

ITunes Match, doesn't recognise the songs which i've already uploaded and its trying to upload them once again

I recently formatted my iMac, i have all of my music in an external hard drive. Once i formatted my iMac, i load all of my music from the hard drive right into iTunes, but if I turn on iTunes Match, it tries to upload all of the music again, the only way that i could handle this, is to delete all of my music, about 25,000 songs, and then download them all again. Is there any way that iTunes recognizes the music that i already have in my cloud and just leave it there?

Hey sorry for the late response but I've been out of town. I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album. They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing. Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there. So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday.
If it's working for you, then hopefully they fixed it! I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know.

Error message uploading book through iTunes Producer

I'm uploading my ebook to iTunes Producer and when it is verifying assets with the iTunes store, I get the following message: Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage).
I've seen others with this problem, but not apparent resolution.
Please advise.
Jon
PS. I'm using iTunes Producer 2.6.

I think the same error is being discussed here. It's related to the version of Java you have installed on OS X.
https://discussions.apple.com/thread/3862385?tstart=0

ITunes Producer - can't upload iba file

Hi there,
I've created a book bundle with all my details via iTunes Producer, and the last step is uploading the publication and cover art. Cover art file uploaded fine into iTunes Producer, but the IBA files are all greyed out. It will not allow me to upload any IBA files whatever.
The below screenshot shows my iTunes Producer window, which won't let me click on the iBA file in the window directly below it. All greyed out. The window to the right is my actual IBA file that I want to upload. I don't know if it matters that the iTunes Producer file name is the name of the cover art file and not my IBA file (designforwriters-lm).
I set up my book in iTunes Producer separately from the PUBLISH button at the top of iBooks Author, because every time I tried to PUBLISH from there, the iTunes Producer box to bundle all my book details would not allow me to type in any information -- ISBN, publication date, next button -- I just got the bump sound from my computer that something was wrong and I could not do anything.
Thanks for your help.

1. Yes... you need to export your book when finished, do they same with your preview ( a separate book with a minimum of 15 pages.) unless you are using a chapter of the book or allowing iTunesProducer to create your preview. Then using Publish should work out OK, because during the delivery process you need to select both the iBooks file of your book ( and preview if its a mini bbok you intended).   Mant people try to upload their working file ..which is xxxxxx.iba. The .iba file opens your book in iBooks Author and is NOT used in the iBooks store.
2. Preview: you do not have to minimise the the file size by removing video. The idea of a preview is to allow the rerader and oppportunity to examine a sample of teh books contents which may help to decide a purchase of the full book. The Preview should be 15 pages minimum. If you have - say 5 chapters, you could leave in the video and delete everything except 3 pages in each chapter. The content is your choice- but needs to promote your book in a positive way.
Preview: Chapter - you indicate when asked and select the chapter you prefer to use.
Preview: Let iTunesProducer auto create - if you select this option - you do not have to upload any file.. iTunesProducer will auto select a suitable sample to use.
3. If you cretae a folder for each book you make, and move the books working file..ie xxxxxx.iba file type
if/when you export a book it will be placed in that folder also.
When you reach the section to select your book and preview, if you have created one, when you select, you need to navigate to the folder and select the iBooks file. I don't see how you can have two files with identical names... also if you create a preview, it needs to have a different name. I rename to PREVIEWmybook.ibook- but anything will be OK- as long as you understand your changed name.
This way your files should not create any problems.
4. If you need to ..come back if it occurs again. ( which it may if you need to update the book later ).
A useful item on your desk, is a notebook and pen! Use it to make notes on errors or create a checklist of everything needed in the delivery process and annotate their individual requirements.
In truth, you seem to have done everything correctly and apart from file names..it possible previous issues create anxiety when uploading a new book.
I always suggest having everything needed per book to be in its own folder:-
1. book.iba file ( plus any test version and backups ie mybookBU1.iba PLUS 1 preview book file (xxx.ibook) if using one.
2. 4 screen shots and 1 cover image at the correct size.
3. I use a plain txt file with my "description "   I write it up and change as needed and simply copy and past when I start a deliver process.
I appreciate you may already do this, but I include for any newbies who may see this later.
Good luck with your books.....

ITunes producer will not upload its own files?

I have tried to publish through the publish process from within IBooks as well as outside of it through Itunes producer. Both stop me at the final upload process. The file that Itunes producer made of my ibook, early in the publish process, is grayed out as well as my ibooks file. I get no message of error, just gray out files that cannot be uploaded.
Appreciate any help I can get! I just downloaded the updated Itunes producer I'm running OS X 10.9.
Thanks!

Rather than remark on your issues, because you mention files etc but not if they are iba .ibooks or .itmps, perhaps some process tips may help.
When the book is finished, save it and export it ... if you are using one, same applies to your sample/ preview.
I find its better to have all the screen shots, cover page image and the the "mybook".ibooks exported book files on one folder
You can either use "Publish" in iBooksAuthor or open iTunesProducer to start tbe delivery process.
Some have made the mistake of trying to deliver the .iba file..which is wrong, it has to be the .ibooks file.
You say your are stopped at the final upload process... what error message?
Did you fill in everything required in iTunes Producer. You need to fill in all form fields, author, publisher, categories etc.
Your screenshots and cover need to comply with the assets guide. ie either, 1024 x 768 or 2048 x 1536 and the cover image needs to be 1400 on the width.
You need a preview/ sample book or elect to state a chapter of at least 15 pages or allow the delivery process to select a preview.
You should also stay with the same .itmps ( iTunes Producer) file. using two with the same info will cause you problems.

ITunes Producer doesn't complete upload?

Similar Messages

Maybe you are looking for