ITunes Producer, please get a memory
I am trying to update a book, but this happens with new books too– you get all the way through the process and then, after you have entered in all of the info, (in the tedious ways that iTunes Producer makes you do them), it tells you you have something wrong with the initial book document! This means you have to start all over again! But worse than this, it doesn't remember any of the info you just added! ARRGH! So you have to enter it all again!!!! Is there any cure for this in sight?
It keeps telling me I have unsaved changes! This is happening on more than one book. I saved the changes! What more can I do?
Similar Messages
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I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?
I'm having a very similar problem.
I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
When I try and publish the iBook I have passed and ticked the Pre Publish Check; and the Create Account, but when I try and download iTunes Producer through iTunes Connect I'm told "Your Apple ID does not have permission to access iTunes Content."
When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
If I try and sign in to iTunes Connect through the Publishing pane I'm told "Your ID or Password was entered incorrectly." Even though I've just used it to sign into iTunes (and here), so my password and Apple ID work fine elsewhere.
Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
I'm not sure which part of the process I've reached - if any. I feel I'm in limbo. I have an iBook ready to go - but where is Apple?
Any help would be most welcome.
Andy -
ITunes producer says images too large
trying to upload epub book via iTunes producer. Get error message that images are too large, but they are not.
You need to have all the apps in iTunes to update them using your Mac. iTunes will show you an update for an app with a number at the right of "Apps", in the sidebar. Just go to Apps and press "1 update available". Sync your iPhone when the download finishes. You can also connect your iPhone to Wi-Fi and download it
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ITunes Producer Error -- Rejecting my ePubCheck-approved file
I created a fixed-width ePub (approved thru ePubCheck). But when uploading through iTunes Producer I get this: "ERROR ITMS-9000: META-INF/container.xml in sample-photo-book-portrait.epub must contain one and only root file reference. at Book (MZItmspBookPackage)"
My container.xml seems fine:
Any ideas???? Honestly, I'm at a total loss here and am in desperate need of help!I have the exact same error from iTunes Producer... my container also seems fine...
<?xml version="1.0" encoding="UTF-8"?>
<container version="1.0" xmlns="urn:oasis:names:tc:opendocument:xmlns:container">
<rootfiles>
<rootfile full-path="book.opf" media-type="application/oebps-package+xml"/>
</rootfiles>
</container> -
Does iTunes Producer work through a proxy?
I am trying to get iTunes Producer to work through our corporate proxies. I have opened up TCP 33001 and TCP 44001 like the documentation stated. From the proxy servers I am able to connect to these TCP ports as well as the required UDP ports that are listed in the documentation. However, as soon as I try to upload a book in iTunes Producer, it get an error.
Does iTunes Producer work in a corporate environment that uses a proxy? Or is it like APNS that will not work through a proxy?It seems that your office network is blocking the app. Maybe the old releases used a port not closed by your firewall but in the newer releases it uses another port which it is closed. That maybe explains the reason you cannot connect. You should contact your network administrator.
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ITMS-9012 Error uploading package in iTunes Producer
Hi Everyone,
I have searched everywhere for this error number but can't seem to find anything about it.
We finally completed our book, and filled out all of the required info for our paid iBook (we have an ISBN, tax and operational iTunes Connect account) but when I try and upload the package via iTunes Producer I get several errors. All of them are ITMS-9012 and it follows with this: "No NCX Extension found for NavPoint" and will reference different pages. When I check some of the pages it references there are no superfluous items on the page (and not even any 'links' for the page, some of them are strictly text content).
I am baffled. It took over 4 hours to upload the file and now it seems I need to re-upload but I don't know how to fix the issue before I do. I tried using the Book Proofer app but that seems to only work with non iBA books.
Any help would be greatly appreciated...I don't know if this is an issue after all. After checking my iTunes Connect account, I can see that the book is in my account so it appears to have uploaded successfully even though I got that strange error message.
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When we try to send a new eBook (epub 2.0) to the Apple store with iTunes Producer 3,1 (577) we can't add any prices in the prices's territory tab.
The "+" symbol is grey. And there is a red "1" on the top icon.
No other errors elsewhere...
What is wrong?I had the same issue. I my case I had installed and launched iTunes Producer after getting the iTunes book contract accepted, but before filling out the contacts, banking, and tax information. After entering the contacts, banking, and tax information, it still didn't work. I then deleted the iTunes Producer app and rebooted my Mac. After the reboot, I reinstalled iTunes Producer and was able to add territories and set up the pricing information.
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ITunes Producer will not accept my Apple ID
I created yet another Apple ID so I could submit my ebook created with iBooks Author to Apple. I've used this new Apple ID at apple.itunesconnect.com, and also used it in iBooks Author to publish the book i.e., File -> Publish. But whenever I try to login to iTunes Producer, I get a message saying "Your Apple ID or password was entered incorrectly". As I mentioned, this same Apple ID and passord works everywhere else.
I suspect there is a bug in iTunes Producer when it parses the Apple ID. Mine contains a plus sign and is similar to this:
I've read many other posts about people having problems logging into iTunes Producer as well. I tried apple.com/support, and could not find anywhere to enter a support incident for iBooks Author or Producer. Just great.
<Email Edited by Host>I wrote - I feel sure the + is not allowed.... this is based on settting up various email accounts I use... I did not say it was NOT allowed by Apple ID sign ups.
IF in fact you have creating an email and used it as your username.. then obvioulsy its OK.
You wrote...."I created yet another Apple ID " You need to resolve the ID issues with your original paid books account rather than keep adding new accounts.
To confirm:-
1. Basic Apple sign up account to buy app. music etc,. ( iTunes account)
2. Free Book account ( sign up for iTunes Connect also with this ID) - needs to be different from above and even if not mandatory... its a wise option.
3. Paid book account/linked iTunesConnect account. Needs to be separate from (1) (2) and needs Contracts and Banking - EIN and any specific Apple requiremembts for your country.
4. iTunesProducer, - you need to make sure the account iD it is showing - or the one you login with - is the one you want/need to upload books.
If you have multiple accounts and used them in attempts to login, it may have changed its last account used. That said iTunesProducer v3 is a new layout and may not. -
Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets. then it names the file as an m4p file. Everything works beautifully on the iPad through Preview, and validates through iTunes Producer up until the attempted upload. If you've been able to accomplish this, please let me know how you prepared your audio files. Many thanks.
Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams -
I'm using iTunes Producer and am getting a delivery error:
I'm using iTunes Producer and am getting a delivery error:
ERROR ITMS-3000: "Line 85 column 29: element "data_file" incomplete; missing required element "checksum" at XPath /package/book/assets/asset[2]/data_file"
can anyone please help?
This is a fixed-layout ePub produced in InDesign, if that makes any difference.On navigating to /Library/Application Support/Adobe, None of these folders are present on your system,
Could you please provide a snapshot for this location.
These folders should get created on Install.
Regards,
Ashutosh -
during restore of my backup on iphone 5s i saw my photos and videos get doubled on ios 8.0 and moreover
if i use to go at my computer and then open my iphone and in folder i see some files name local disk and my photos
please help my memory doubles.I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure. -
am tTying to install itunes and I get error message "This file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel. Can anyone help me?
Hi,
Here is a similar thread for your reference:
There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default programs control panel
http://social.technet.microsoft.com/Forums/en/w7itproappcompat/thread/036e3cf6-bff7-4ef2-bd0a-555cd2399ad4
Hope this helps
Vincent Wang
TechNet Community Support -
I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1 and none of them work for me. Ive tried all options so please can someone help?
That doesnt work for me. I removed itunes through the windows cleaner method as shown in other posts and re-installed itunes. Now im getting this error
iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 126)
Also my Microsoft office has stopped working after i deleted Itunes which is really strange.
Can somebody provide me a solution please.... -
When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?
poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have a windows 7 64x SP1.
Every time I install iTunes 12 I get this message when I try to open it:"This copy of iTunes is damaged and it has not been correctly installed. Please, install iTunes again.(-42404)".
The instalation process runs smoothly without any error message and iTunes has been installed in my computer before. The problem started with the update no. 12. Any idea what's going on? Thank youif itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device
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