Itunes producer prices

When we try to send a new eBook (epub 2.0) to the Apple store with iTunes Producer 3,1 (577) we can't add any prices in the prices's territory tab.
The "+" symbol is grey. And there is a red "1" on the top icon.
No other errors elsewhere...
What is wrong?

I had the same issue. I my case I had installed and launched iTunes Producer after getting the iTunes book contract accepted, but before filling out the contacts, banking, and tax information. After entering the contacts, banking, and tax information, it still didn't work. I then deleted the iTunes Producer app and rebooted my Mac. After the reboot, I reinstalled iTunes Producer and was able to add territories and set up the pricing information.

Similar Messages

ITunes Producer Price Setting Question

Hello!
My company is working on publishing some books with iTunes Producer 2.4.
We have a series of print based books that we sell for $115. We want to sell our iBook version
of the book at $90. It is our understanding that if the iBook price is over $40, we can set the price
as we want. When we try to set the price, we are restricted to $39.99 in iTunes Producer.
How can we set our book price to $90? Are we missing/misinterpreting something?
Thanks!

Hello!
How did you resolve the problem? Can you state it more specifically?
I have same questions, too.
Thanks!
Chester

Itunes producer error

Hi friends, I am again here with a problem: in this period everything is going wrong!
I have 8 titles already present in the ibook store: definitely I have repeated this operation several times, but for the first time it does not work, apparently without any motivation.
In one of the last windows of itunes producer, definition of price and markets "rights and prices", I have to define the markets for sell, the type of publication (e.g., only digital) and the price or the price tier. Well, when I click on the "type of publication" choice, a blank line appears only. No choice. For this reason, also price tiers do not appear. And at the end, messages like "ERROR ITMS-5000: "Price tier is required when product is cleared for sale. (AU)" at Book/Offer (MZItmspOfferPackage)" appear. At this point I could send a message to Apple with the reported error. But another message appears: "*** -[__NSCFString substringToIndex:]: Range or index out of bounds". For this reason, also the message to Apple is not allowed.
It seems to me that this software has a lot of bugs. But why, right now, it is not functioning?
In addition, I tried to open previous .itmsp files of books already sent to the store. Well, also those files now refuse to accept anything in the field "type of publication" (window rights and prices). But they did: because I was successful in the past.
So, what has changed? Something in the system? Type of connection? Anybody has an idea about this?
Excuse me for bothering you, but also the aid by Apple is impossible and... I am truly desperade!
Thanks a lot
Valerio

Same problem here, but I'm trying to add a digital booklet to an existing album (album is already in iTunes Music Stores). So not sure how to add a digital booklet.

Is it possible to copy and paste All the infos in Itune Producer?

When I fill in all the infos in the Itunes Producer it takes a long time, and I have several books to load. Especially the part about rights and pricing, country by country. I have several books to load at the same price. Is there a way I could use all the infos about one book and copy it to another packages in Itunes producer, would be a great time saver !
Tks,
Serge

There is a "Group" button somewhere in iTunes Producer. I tried using it, but it appear not to work. If it does work, it's not obvious how to go about creating a group.
Michi.

Itunes Producer Problems Uploading - File not saving - file does not Exist.

Can someone please help me out, this problem is killing me. I've uploaded over 200 UPC Albums using Old G3 and Elderly ITunes Producer, but apple asked me to upgrade, so new machine to me Macmini maverics 10.9.? ITunes Producer 3.1.
So I click open ITunes producer 3.1. Click on make project from Audio
Files. Name and Save the project in Music-ITunes Producer-Playlists.
Plug in my external Flash drive and import the 40 Audio files for the
project. I am using an external flash drive as I can’t get ITunes Producer to
see my internal hard disk, I do not know if this is normal??
Go through the process of saving the project to Music – ITunes Producer –
Playlists – in this case 5060101121313
I then go through name all Tracks and make sure that all Data is correct.
Then when I finally go to either save the document or send it to you I get the
first Screen shot saying
"The Document "5060101121313" COULD NOT BE SAVED. The File does not exist".
As I say I have delivered 200 UPC’s to you with the old software and never
had any problems, I am in urgent need of making significant delivery to you so
would appreciate you help ASAP.
Paul

I have been victorious. Now I am going to post my solution for all those that may have the same problem in the future. I'll even throw in a few key words so it will be more easily found by the search engine.
Connection conn = null;
        try{
            //connect to database
            DAOManager dao = new DAOManager();
            conn = dao.connectToDB();
            String query = "update ASSIGNMENT set file_object = ?, filename = ?, filetype = ? where a_key = 1"; //sql query
            PreparedStatement pstmt = conn.prepareStatement(query);
            ByteArrayOutputStream baostream = new ByteArrayOutputStream();
            //write to output stream
            byte[] buffer = new byte[1024];
            int len = -1;
            while ((len = instream.read(buffer)) >= 0 )
                baostream.write(buffer, 0, len);
            baostream.flush();
            byte[] filebytes = baostream.toByteArray();
            baostream.close();
            pstmt.setBytes(1,filebytes); //set blob
            pstmt.setString(2,filename);
            pstmt.setString(3,filetype);
            pstmt.executeUpdate();
            pstmt.close();
        catch (SQLException e) {
            System.out.println(Tools.getLoggingDate() + " upload() Error uploading file -- " + e);
            e.printStackTrace();
        catch (Exception e) {
            System.out.println(Tools.getLoggingDate() + " upload() Error: " + e);
        finally {
            try{
                conn.close();
            }catch (SQLException e) {}
        }Keywords: setBinaryStream(), setBytes(), MySQL, upload file, InputStream, Blob

Multiple Apple ID question -ITunes Producer

I have 3 Apple id's
1. personal
2. Apple developer - ITunes Connect ( to upload epubs to MY Apple I Bookstore account)
3. ITunes Connect - As a managed user ( delivery only) for a client of mine ( to upload epubs to their Apple I Bookstore account)
I already have Itunes Producer installed but when I try to log in with the 3rd ID it says" problem with your log in info" Need to sign into ITunes Connect and sign relative contracts.
I did this already and after that I geet the screen with an option to download ITP ( I already have)
any help here?
R

If you're just trying to merge multiple iTunes libraries, you can use Apple's Homeshare feature. You will need at least two computers and just sign in to the account you want to keep on your newest Mac. Then sign in to one of the other accounts on another laptop and turn Homeshare on on both computers. You should be able to drag over the music files you want onto your new iTunes library. Then just rotate through the accoutns on the second computer or just rotate through the computers that the accounts are on.
Not sure if this is what you're trying to do. But I do agree with varjak paw that you can't merge accounts, but you could try to move everything into one library.

ITunes Producer upload error

I've got a 41.2MB iBook I'm trying to upload using iTunes Producer. I've got a book, sample book, cover art and 5 screenshots. At the delivery screen, I get text at the top that says Validation Completed. I hit the deliver button, the barber pole starts and I get text saying validating metadata with the iTunes Store, validating assets with the iTunes Store, negotiating, validating assets with the iTunes Store, validating metadata with the iTunes Store, then I get an error, and when I send it to Apple I get this summary:
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/Rock/Music/iTunes Producer/Playlists/9780615628196.itmsp - Error Messages:
                    An error has occurred during the upload.
                    An exception has occurred: The operation timed out.
                    Transfer error.
                    An exception has occurred: The transport has been detected as having failed and has been aborted. Please try again.
                    An error occurred while uploading the files to Apple's remote server.
                    An error occurred while uploading the package 9780615628196.itmsp.
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780615628196.itmsp
                    ERROR ITMS-9000: "java.lang.Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)
Two days ago I got this message from Apple:
Thank you for contacting iBookstore Publisher Support.
We appreciate your report of this error in iTunes Producer. Our team is aware of this issue and is currently working towards a resolution. You will be notified by email once it is resolved.
Thank you for your patience.
Then today, I got this from Apple:
The attached list of items did not upload successfully to the iTunes Store. If you still want to make these items available to customers, you will need to retry the uploads.
Regards,
The iTunes Store Team
I've read some stuff in the forums and I see a lot of problems with video but my book has none of that. It's text and a lot of aviaiton historical photos and artwork, with two gallery widgets. Nothing fancy.
Anybody have any advice? I'd change the book if I need to but I don't have a clue as to what's causing the problem...
Rocketman

I got a reply from iBookstore support that fixed me right up. My issue was not a JAVA issue. Here's what they sent:
You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again.
Once I did that, my book delivered on the first try. I'm fixed and thanks to Apple.
Rocketman

ITunes Produce delivery error ERROR ITMS-3000

Hi everyone,
I am going crazy trying to publish an e-book on the iBookstore, and I hope I can get some help here.
First some background info:
I am intending to publish a small collection of short stories written in Pages '09 and converted to .epub in a writing tool named Scrivener (where I can have each short story as a separate chapter, which I wouldn't be able to do - I think - if I just converted straight to .epub in Pages), through iTunes Producer.
I have previewed the file many times (in many versions) on my iPad and it works perfectly.
However, when I intend to deliver via iTunes Produce - after filling in all of the required fields of course - I receive this error message upon delivery:
1 package(s) were not uploaded because they had problems:
          /Users/willustav/Music/iTunes Producer/Playlists/9789198015713.itmsp - Error Messages:
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9789198015713.itmsp
                    ERROR ITMS-3000: "Line 48 column 27: element "audience" missing required attribute "scheme" at XPath /package/book/metadata/audience_info/audience"
                    ERROR ITMS-3000: "Line 48 column 38: element "audience" incomplete; expected element "range" or "value" at XPath /package/book/metadata/audience_info/audience"
Now, I cannot for the love of God understand what it means. I have tried to tweak the .epub conversion settings to be as plain as possible (in Scrivener) and I just can't make any sense of the "help" from Apple support, which just says:
[quote]
Why am I getting a delivery error in iTunes Producer?
Import errors can appear after a validated EPUB file and the required metadata have been delivered. An import error can be caused by the following:
Your EPUB contains files not listed in the manifest. This error is not generally caught by EPUBCheck. All files must be listed in the manifest, or there is no way to confirm that they are intended for distribution.
Your EPUB contains characters that are not UTF-8 or UTF-16. This is typically caused by including accented or other special characters in the EPUB. If they are not properly encoded, they will not appear as expected when the customer reads your book. iTunes Producer lists the exact files that have these issues in the delivery error report.
XHTML namespace is not properly declared in all HTML in your EPUB. This is a strict requirement for the EPUB standard. Check to ensure the proper namespace is declared in each HTML document. See the current spec at http://www.idpf.org/2007/ops/ops2.0/download/.
All date formats are not full and complete. There are strict requirements for dates listed in the EPUB OPF and NCX files. Check to see that they are complete and properly formatted.
Your filenames have spaces or encoded characters. If your EPUB has any spaces in filenames, be sure the spaces are properly encoded in the EPUB manifest by using "%20" in their place. Filenames may not contain periods (".") other than to separate the filename from its extension.
Note that even if your book package passes EPUBCheck, it might contain one or more of the errors above that prevent it from appearing in your iTunes Connect account. [/quote]
There are no periods of spaces in the filenames.
The only thing I can think of is that the text is in swedish, and perhaps the letters "å, ä, ö" can cause difficulties? But I fail to see why or how, if it works and shows perfectly on my iPad upon preview.
Any help would be greatly appreciated! Thanks!

I had the exact same problem but solved it. The solution lay in eliminating one unmanifested file within epub. In other words, I had listed a file in the opf manifest and also had it included in my folder as a jpg, but it was unused in the actual html file. This caused the epub to pass epub check but to fail apply validation.
Hope this helps,
Btr

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I'm having a very similar problem.
I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
When I try and publish the iBook I have passed and ticked the Pre Publish Check; and the Create Account, but when I try and download iTunes Producer through iTunes Connect I'm told "Your Apple ID does not have permission to access iTunes Content."
When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
If I try and sign in to iTunes Connect through the Publishing pane I'm told "Your ID or Password was entered incorrectly." Even though I've just used it to sign into iTunes (and here), so my password and Apple ID work fine elsewhere.
Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
I'm not sure which part of the process I've reached - if any. I feel I'm in limbo. I have an iBook ready to go - but where is Apple?
Any help would be most welcome.
Andy

Fix for iTunes Producer error message? Fixing unallowable image names in iBA Gallery

In Gallery I had image names with unallowable characters, e.g. "photo name.jpg". I changed the name to "photoname.jpg" and re-added it in Inspector>Interaction>Gallery Media. It still appears as "photo name.jpg"??? Even in a new Gallery Widget?
I'm new here so please forgive me if I am violating any protocol. I would greatly appreciate any guidence in correcting my error.
Thanks!!!
Gene Yore
aka eeyore

Thank you vinnyvg!
While trying to respond to this iTunes Producer error message,
"ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@5fd2c84f[userString=This<mailto:Error=com.apple.jingle.leghorn.fileformat.ValidationError@5fd2c84f[userString=This> file does not start with a start of image marker.]" at Book (MZItmspBookPackage)
The delivery of your book ended in error because there are image files that do not match the file extension type. Make sure that all image files inside the book file end with one of the following: .jpg or .png and that the image file itself matches the file extension type."
I did have a few tif images which I converted to jpg.
But, I ran across this posting which suggested I had other problems with my naming convention.
https://discussions.apple.com/thread/4788489?start=0&tstart=0
which says
GeePeeGee
This solved my questionRe: Uploading error codes - does anyone speak their tongue?
Feb 15, 2013 9:33 PM (in response to GeePeeGee)
So, it turns out, the problem with these png-images is the NAME. There are no restrictions, to name your pictures, but when you intend to use them in iBooksAuthor, make sure, that there are no "wrong charakters" in the name. You may use a to z charakters, 1 to 0 numbers and "-" and "_". That's it.
The file "St. Giles.jpg" has
a) a ".", which is wrong and
b) an empty space, which is wrong too.
When you use screenshots, things are getting even worse "Bildschirmfoto 2013-02-08 um 08.02.  15.50.19".
So, if there are error codes as specified, you have to go through the document, click on each and every image and then check the filename. As you see below, you must activate the image itself to see the filename (in this case the filename is corrcect)."
eeyor

Ibooks author file not accepted by itunes producer

I have completed a book with an Ibooks author file size of 830MB; it is not being accepted by itunes Producer for upload. Do I need to export it to IBooks format? I did this export but the resulting file is just 77MB. I did not try to upload it via Itunes Producer as it seems to small to be correct. ????????

Thanks this helped but not enough. I was trying to feed the I books author file directly. So, i went to File/publish and created a file labeled ITMSP. Then went back to the Publisher wizard. I was unable to load the ITMSP file but the Publication window in ITUNES Producer has the Ibook file I exported from IBA in it. I continued through the wizzard but chose not enter a target audience. When I got to the end and clicked on the button to send to Apple it went through a verification process and flagged the lack of target audience. So I went back and entered 13 and up. But the same error keeps occuring and I can not proceed. Any ideas on the following
1. How I clear the error message now that I have entered the right data
2.Is the Ibooks export the file that should show in the produce window, or should it be the ITMSP file that wont load there?

Can't load my iBooks Author package into iTunes Producer

Hi I've written my book in iBooks Author.
I've used iTunes Producer to load
all the Meta Data about the book. (ISBN, author, number of pages, categories, pricing etc)
The Cover art, the screen shots
Had approved my banking and tax stuff
All that is remaining is loading the actual book
On the iTunes Producer Asset screen it says
"Click choose to select or drag your publication file, or just drag and drop it in the box. For books the file must be in EPUB or iBooks format."
When I locate the iBooks file of my book (it is an iBooks Author file) it is greyed out and I can't select it or when I drag it, it doesn't go into the box.
I'm using
ver 2.0 of iBooks Author
Ver 2.8 of iTunes Producer
Should I be converting it somehow?
When I tried using the Preview/ Publish button in iBooks Author it created a whole new file that was asking me to redo all the work I have previously done loading the meta data. Perhaps this is the only way, but then i can't work out how to add the Preview copy. It only loads the book.

I have had the same problem, and from the responses I have had to the question it seems it is universal with no way of getting publishing support. Very unhappy situation

ITunes producer error ITMS 9000

I receive this error message but don't know how to decipher it or correct the problem. It seems to refer to a small image that I have long-since deleted. Help?
ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
Thanks

OK, hair-pulling commencement...
I've now re-entered as non-formatted text (one-entry-at-a-time) every one of the 200+ Glossary entries, and relcated and replaced all illustrations on the Glossary pages. Still, iTP just will not pass this file. Note... the image files noted in this error message are not- repeat not in the book. I can't remove what isn't there. Somebody please help me understand how to correct the glossary "fragments" if they don't appear anywhere. Can you help me parse ths infor to at least see what page these fragments are in? I don't understand the statements, nor do I understand how to make it right.
paint me frustrated
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/admin/Music/iTunes Producer/Playlists/9780985204761.itmsp - Error Messages:
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780985204761.itmsp
                    ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "Book contains 2 files whose paths exceed the maximum allowable file path length of 180 characters. One example is : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f prolisok2fprolisok08012fprolisok0801000342f2432248-five-old-lamps-of-orange-ligh t-as-part-of-illumination-system-in-historic-cit.png" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary52.xhtml(3): 'g-30FFDF3A-5489-4096-AE30-44B858E8FFCE': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary58.xhtml(3): 'g-A7E0C85F-9888-4B33-A1F2-9677E0C258B1': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary60.xhtml(3): 'g-6911F820-8D44-4AE3-8E32-54D622A5FDD6': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary133.xhtml(3): 'g-C9B75C27-3D1A-47BF-8EE0-839AE714A16D': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary137.xhtml(3): 'g-18B3ED3B-3E97-454A-973F-99EAEE654C49': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary149.xhtml(3): 'g-2B6203B7-57BA-4237-86C5-C83CF3B49203': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary150.xhtml(3): 'g-B38C805C-F6E5-4D0C-849E-BCDAB326C42C': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary157.xhtml(3): 'g-F1AF1BFE-1312-40D4-98BD-4444D9212B89': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary159.xhtml(3): 'g-7150A6B6-679E-464B-ACFA-1A7D4B2FF56F': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary160.xhtml(3): 'g-4DC88BC7-DF4F-4F83-9989-D8BA280B7C12': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary161.xhtml(3): 'g-B1047B6F-FEB6-4FD8-BC56-35D364285A92': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary162.xhtml(3): 'g-4DE67C60-BB6B-489C-AA07-2C2F731FCEB9': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary163.xhtml(3): 'g-D0E799EC-C44D-4B60-AE8A-7931D12842FA': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary173.xhtml(3): 'g-332FC92E-8AFD-4086-9050-A896FEEACEDD': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)

Error message uploading book through iTunes Producer

I'm uploading my ebook to iTunes Producer and when it is verifying assets with the iTunes store, I get the following message: Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage).
I've seen others with this problem, but not apparent resolution.
Please advise.
Jon
PS. I'm using iTunes Producer 2.6.

I think the same error is being discussed here. It's related to the version of Java you have installed on OS X.
https://discussions.apple.com/thread/3862385?tstart=0

ITunes Producer 2.4 can't repair epub

I'm uploading some books to sell in the iBookstore using iTunes Producer 2.4. When I highlight the epub and click Repair EPUB, I get a message back saying that it was unable to repair the EPUB, though no error messages or any clue as to what the problem might be. (This EPUB passed the ThreePress validation.) What is very strange is that I can then submit the file and it has gone live in the iBookstore! Is there a problem with this EPUB or is there a problem with the Producer repair feature? Thanks in advance if anyone can answer my question.

Thanks very much for your reply, Amy.
Yes, I checked the EPUB in Sigil, and then also on the ThreePress website and it passed in both places. The books did upload and went live the same day. I think it must be a problem with the Repair EPUB feature in Producer 2.4, at least on my computer. Maybe I should do a fresh install.
Cheers,
Carol

Itunes producer prices

Similar Messages

Maybe you are looking for