ITunes Producer warning

What does this warning from iTunes Producer 2.9 mean?
WARNING ITMS-9000: "Core_4_Worked_Examples.ibooks : assets/search/searchIndex.xml : instance attribute 'satisfy' does not match term 'satisfi' This error occurred 516 times." at Book (MZItmspBookPackage)

OsX Mountain lion 10.8.5, ibooks author 2.0 and producer 3.0
thx
P

Similar Messages

Why can't i save my itunes producer file

I created a book using iBooks Author (simple) Trying to uploaded through iTunes producer (not so much)
I've uploaded the same book about 20 times making revision after revision. Now my darkest hour is that I can't upload it anymore because Producer does not allow me to save the package. When I try a pop-up reads: Package Already Exists. When I click "overwrite" another pop-up reads: "There was a problem renaming the package _.itmsp: _.itmsp couldn't be moved to (designated folder) because either the former doesn't exist or the folder containing the latter doesn't exist."
I'm concerned that I tossed something to the trash which may be what the warning is referring to. Also I notice that the VendorID automatically calls me what the old file was called. Totally in the dark ...

File Vault is not in Disk Utility. It is in System Preferences/Security/FileVault.

Help! Having a problem exporting - iBooks Author tells me iTunes Producer is not installed, but it is... How do I fix this???

Hi,
I have finished a book, go through the "publish" process, it starts the export, but at the end gives me a warning message that iTunes Producer is not installed on my Mac, but it is, window open, logged in and all. The error message refers me to the iTunes page to download it, and that's that. I can't import the iBook file into the Producer (guess its not the right type of file).
I'm stuck! Help!
thanks
P

OsX Mountain lion 10.8.5, ibooks author 2.0 and producer 3.0
thx
P

Green check finally in iTunes Producer but it doesn't show on account

OK
Got a big green check in iTunes Producer for our first upload.
But now it doesn't show up in tickets or book to manage?
We did get one warning about a sample is needed, is that for the whole apple store network or just one of them, the warning looked like it wasn't the whole network for some reason.
Anyway, not sure if that sample file will hang this, but a green check was gotten.
But now I don't see it anywhere

ok it showed up in around an hour in manage ebooks
but it says not for sale in 51 stores
so now I guess it's waiting to go live
now I got to figure out if itunes producer will just allow me to use my epub files
first book I used the ibooks author app
it's terrible in my opinion
so as long as producer lets me pop epub files we'll load up pretty fast
if all these epubs have to be redone in ibooks author
that's a big job

Itunes Producer Problems Uploading - File not saving - file does not Exist.

Can someone please help me out, this problem is killing me. I've uploaded over 200 UPC Albums using Old G3 and Elderly ITunes Producer, but apple asked me to upgrade, so new machine to me Macmini maverics 10.9.? ITunes Producer 3.1.
So I click open ITunes producer 3.1. Click on make project from Audio
Files. Name and Save the project in Music-ITunes Producer-Playlists.
Plug in my external Flash drive and import the 40 Audio files for the
project. I am using an external flash drive as I can’t get ITunes Producer to
see my internal hard disk, I do not know if this is normal??
Go through the process of saving the project to Music – ITunes Producer –
Playlists – in this case 5060101121313
I then go through name all Tracks and make sure that all Data is correct.
Then when I finally go to either save the document or send it to you I get the
first Screen shot saying
"The Document "5060101121313" COULD NOT BE SAVED. The File does not exist".
As I say I have delivered 200 UPC’s to you with the old software and never
had any problems, I am in urgent need of making significant delivery to you so
would appreciate you help ASAP.
Paul

I have been victorious. Now I am going to post my solution for all those that may have the same problem in the future. I'll even throw in a few key words so it will be more easily found by the search engine.
Connection conn = null;
        try{
            //connect to database
            DAOManager dao = new DAOManager();
            conn = dao.connectToDB();
            String query = "update ASSIGNMENT set file_object = ?, filename = ?, filetype = ? where a_key = 1"; //sql query
            PreparedStatement pstmt = conn.prepareStatement(query);
            ByteArrayOutputStream baostream = new ByteArrayOutputStream();
            //write to output stream
            byte[] buffer = new byte[1024];
            int len = -1;
            while ((len = instream.read(buffer)) >= 0 )
                baostream.write(buffer, 0, len);
            baostream.flush();
            byte[] filebytes = baostream.toByteArray();
            baostream.close();
            pstmt.setBytes(1,filebytes); //set blob
            pstmt.setString(2,filename);
            pstmt.setString(3,filetype);
            pstmt.executeUpdate();
            pstmt.close();
        catch (SQLException e) {
            System.out.println(Tools.getLoggingDate() + " upload() Error uploading file -- " + e);
            e.printStackTrace();
        catch (Exception e) {
            System.out.println(Tools.getLoggingDate() + " upload() Error: " + e);
        finally {
            try{
                conn.close();
            }catch (SQLException e) {}
        }Keywords: setBinaryStream(), setBytes(), MySQL, upload file, InputStream, Blob

Multiple Apple ID question -ITunes Producer

I have 3 Apple id's
1. personal
2. Apple developer - ITunes Connect ( to upload epubs to MY Apple I Bookstore account)
3. ITunes Connect - As a managed user ( delivery only) for a client of mine ( to upload epubs to their Apple I Bookstore account)
I already have Itunes Producer installed but when I try to log in with the 3rd ID it says" problem with your log in info" Need to sign into ITunes Connect and sign relative contracts.
I did this already and after that I geet the screen with an option to download ITP ( I already have)
any help here?
R

If you're just trying to merge multiple iTunes libraries, you can use Apple's Homeshare feature. You will need at least two computers and just sign in to the account you want to keep on your newest Mac. Then sign in to one of the other accounts on another laptop and turn Homeshare on on both computers. You should be able to drag over the music files you want onto your new iTunes library. Then just rotate through the accoutns on the second computer or just rotate through the computers that the accounts are on.
Not sure if this is what you're trying to do. But I do agree with varjak paw that you can't merge accounts, but you could try to move everything into one library.

ITunes Match warning,"This device is already associated with an apple id" .How do I solve?

iTunes Match warning,"This device is already associated with an apple Id. How do I resolve this?

There is no way to overcome this. You can only associate one Apple ID at a time iTunes Store: Associating a device or computer to your Apple ID
Jim

ITunes Producer upload error

I've got a 41.2MB iBook I'm trying to upload using iTunes Producer. I've got a book, sample book, cover art and 5 screenshots. At the delivery screen, I get text at the top that says Validation Completed. I hit the deliver button, the barber pole starts and I get text saying validating metadata with the iTunes Store, validating assets with the iTunes Store, negotiating, validating assets with the iTunes Store, validating metadata with the iTunes Store, then I get an error, and when I send it to Apple I get this summary:
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/Rock/Music/iTunes Producer/Playlists/9780615628196.itmsp - Error Messages:
                    An error has occurred during the upload.
                    An exception has occurred: The operation timed out.
                    Transfer error.
                    An exception has occurred: The transport has been detected as having failed and has been aborted. Please try again.
                    An error occurred while uploading the files to Apple's remote server.
                    An error occurred while uploading the package 9780615628196.itmsp.
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780615628196.itmsp
                    ERROR ITMS-9000: "java.lang.Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)
Two days ago I got this message from Apple:
Thank you for contacting iBookstore Publisher Support.
We appreciate your report of this error in iTunes Producer. Our team is aware of this issue and is currently working towards a resolution. You will be notified by email once it is resolved.
Thank you for your patience.
Then today, I got this from Apple:
The attached list of items did not upload successfully to the iTunes Store. If you still want to make these items available to customers, you will need to retry the uploads.
Regards,
The iTunes Store Team
I've read some stuff in the forums and I see a lot of problems with video but my book has none of that. It's text and a lot of aviaiton historical photos and artwork, with two gallery widgets. Nothing fancy.
Anybody have any advice? I'd change the book if I need to but I don't have a clue as to what's causing the problem...
Rocketman

I got a reply from iBookstore support that fixed me right up. My issue was not a JAVA issue. Here's what they sent:
You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again.
Once I did that, my book delivered on the first try. I'm fixed and thanks to Apple.
Rocketman

When i open itunes the warning itunes Library.itl appears with the following message. ..."it cannot be read because it was created by a newer version of itunes. after checking software updates we have the lastest version. What to do?

when i open itunes the warning itunes Library.itl appears with the following message. ..."it cannot be read because it was created by a newer version of itunes. after checking software updates we have the lastest version. What to do?

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

ITunes Produce delivery error ERROR ITMS-3000

Hi everyone,
I am going crazy trying to publish an e-book on the iBookstore, and I hope I can get some help here.
First some background info:
I am intending to publish a small collection of short stories written in Pages '09 and converted to .epub in a writing tool named Scrivener (where I can have each short story as a separate chapter, which I wouldn't be able to do - I think - if I just converted straight to .epub in Pages), through iTunes Producer.
I have previewed the file many times (in many versions) on my iPad and it works perfectly.
However, when I intend to deliver via iTunes Produce - after filling in all of the required fields of course - I receive this error message upon delivery:
1 package(s) were not uploaded because they had problems:
          /Users/willustav/Music/iTunes Producer/Playlists/9789198015713.itmsp - Error Messages:
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9789198015713.itmsp
                    ERROR ITMS-3000: "Line 48 column 27: element "audience" missing required attribute "scheme" at XPath /package/book/metadata/audience_info/audience"
                    ERROR ITMS-3000: "Line 48 column 38: element "audience" incomplete; expected element "range" or "value" at XPath /package/book/metadata/audience_info/audience"
Now, I cannot for the love of God understand what it means. I have tried to tweak the .epub conversion settings to be as plain as possible (in Scrivener) and I just can't make any sense of the "help" from Apple support, which just says:
[quote]
Why am I getting a delivery error in iTunes Producer?
Import errors can appear after a validated EPUB file and the required metadata have been delivered. An import error can be caused by the following:
Your EPUB contains files not listed in the manifest. This error is not generally caught by EPUBCheck. All files must be listed in the manifest, or there is no way to confirm that they are intended for distribution.
Your EPUB contains characters that are not UTF-8 or UTF-16. This is typically caused by including accented or other special characters in the EPUB. If they are not properly encoded, they will not appear as expected when the customer reads your book. iTunes Producer lists the exact files that have these issues in the delivery error report.
XHTML namespace is not properly declared in all HTML in your EPUB. This is a strict requirement for the EPUB standard. Check to ensure the proper namespace is declared in each HTML document. See the current spec at http://www.idpf.org/2007/ops/ops2.0/download/.
All date formats are not full and complete. There are strict requirements for dates listed in the EPUB OPF and NCX files. Check to see that they are complete and properly formatted.
Your filenames have spaces or encoded characters. If your EPUB has any spaces in filenames, be sure the spaces are properly encoded in the EPUB manifest by using "%20" in their place. Filenames may not contain periods (".") other than to separate the filename from its extension.
Note that even if your book package passes EPUBCheck, it might contain one or more of the errors above that prevent it from appearing in your iTunes Connect account. [/quote]
There are no periods of spaces in the filenames.
The only thing I can think of is that the text is in swedish, and perhaps the letters "å, ä, ö" can cause difficulties? But I fail to see why or how, if it works and shows perfectly on my iPad upon preview.
Any help would be greatly appreciated! Thanks!

I had the exact same problem but solved it. The solution lay in eliminating one unmanifested file within epub. In other words, I had listed a file in the opf manifest and also had it included in my folder as a jpg, but it was unused in the actual html file. This caused the epub to pass epub check but to fail apply validation.
Hope this helps,
Btr

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I'm having a very similar problem.
I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
When I try and publish the iBook I have passed and ticked the Pre Publish Check; and the Create Account, but when I try and download iTunes Producer through iTunes Connect I'm told "Your Apple ID does not have permission to access iTunes Content."
When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
If I try and sign in to iTunes Connect through the Publishing pane I'm told "Your ID or Password was entered incorrectly." Even though I've just used it to sign into iTunes (and here), so my password and Apple ID work fine elsewhere.
Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
I'm not sure which part of the process I've reached - if any. I feel I'm in limbo. I have an iBook ready to go - but where is Apple?
Any help would be most welcome.
Andy

Fix for iTunes Producer error message? Fixing unallowable image names in iBA Gallery

In Gallery I had image names with unallowable characters, e.g. "photo name.jpg". I changed the name to "photoname.jpg" and re-added it in Inspector>Interaction>Gallery Media. It still appears as "photo name.jpg"??? Even in a new Gallery Widget?
I'm new here so please forgive me if I am violating any protocol. I would greatly appreciate any guidence in correcting my error.
Thanks!!!
Gene Yore
aka eeyore

Thank you vinnyvg!
While trying to respond to this iTunes Producer error message,
"ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@5fd2c84f[userString=This<mailto:Error=com.apple.jingle.leghorn.fileformat.ValidationError@5fd2c84f[userString=This> file does not start with a start of image marker.]" at Book (MZItmspBookPackage)
The delivery of your book ended in error because there are image files that do not match the file extension type. Make sure that all image files inside the book file end with one of the following: .jpg or .png and that the image file itself matches the file extension type."
I did have a few tif images which I converted to jpg.
But, I ran across this posting which suggested I had other problems with my naming convention.
https://discussions.apple.com/thread/4788489?start=0&tstart=0
which says
GeePeeGee
This solved my questionRe: Uploading error codes - does anyone speak their tongue?
Feb 15, 2013 9:33 PM (in response to GeePeeGee)
So, it turns out, the problem with these png-images is the NAME. There are no restrictions, to name your pictures, but when you intend to use them in iBooksAuthor, make sure, that there are no "wrong charakters" in the name. You may use a to z charakters, 1 to 0 numbers and "-" and "_". That's it.
The file "St. Giles.jpg" has
a) a ".", which is wrong and
b) an empty space, which is wrong too.
When you use screenshots, things are getting even worse "Bildschirmfoto 2013-02-08 um 08.02.  15.50.19".
So, if there are error codes as specified, you have to go through the document, click on each and every image and then check the filename. As you see below, you must activate the image itself to see the filename (in this case the filename is corrcect)."
eeyor

Ibooks author file not accepted by itunes producer

I have completed a book with an Ibooks author file size of 830MB; it is not being accepted by itunes Producer for upload. Do I need to export it to IBooks format? I did this export but the resulting file is just 77MB. I did not try to upload it via Itunes Producer as it seems to small to be correct. ????????

Thanks this helped but not enough. I was trying to feed the I books author file directly. So, i went to File/publish and created a file labeled ITMSP. Then went back to the Publisher wizard. I was unable to load the ITMSP file but the Publication window in ITUNES Producer has the Ibook file I exported from IBA in it. I continued through the wizzard but chose not enter a target audience. When I got to the end and clicked on the button to send to Apple it went through a verification process and flagged the lack of target audience. So I went back and entered 13 and up. But the same error keeps occuring and I can not proceed. Any ideas on the following
1. How I clear the error message now that I have entered the right data
2.Is the Ibooks export the file that should show in the produce window, or should it be the ITMSP file that wont load there?

Can't load my iBooks Author package into iTunes Producer

Hi I've written my book in iBooks Author.
I've used iTunes Producer to load
all the Meta Data about the book. (ISBN, author, number of pages, categories, pricing etc)
The Cover art, the screen shots
Had approved my banking and tax stuff
All that is remaining is loading the actual book
On the iTunes Producer Asset screen it says
"Click choose to select or drag your publication file, or just drag and drop it in the box. For books the file must be in EPUB or iBooks format."
When I locate the iBooks file of my book (it is an iBooks Author file) it is greyed out and I can't select it or when I drag it, it doesn't go into the box.
I'm using
ver 2.0 of iBooks Author
Ver 2.8 of iTunes Producer
Should I be converting it somehow?
When I tried using the Preview/ Publish button in iBooks Author it created a whole new file that was asking me to redo all the work I have previously done loading the meta data. Perhaps this is the only way, but then i can't work out how to add the Preview copy. It only loads the book.

I have had the same problem, and from the responses I have had to the question it seems it is universal with no way of getting publishing support. Very unhappy situation

ITunes producer error ITMS 9000

I receive this error message but don't know how to decipher it or correct the problem. It seems to refer to a small image that I have long-since deleted. Help?
ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
Thanks

OK, hair-pulling commencement...
I've now re-entered as non-formatted text (one-entry-at-a-time) every one of the 200+ Glossary entries, and relcated and replaced all illustrations on the Glossary pages. Still, iTP just will not pass this file. Note... the image files noted in this error message are not- repeat not in the book. I can't remove what isn't there. Somebody please help me understand how to correct the glossary "fragments" if they don't appear anywhere. Can you help me parse ths infor to at least see what page these fragments are in? I don't understand the statements, nor do I understand how to make it right.
paint me frustrated
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/admin/Music/iTunes Producer/Playlists/9780985204761.itmsp - Error Messages:
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780985204761.itmsp
                    ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "Book contains 2 files whose paths exceed the maximum allowable file path length of 180 characters. One example is : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f prolisok2fprolisok08012fprolisok0801000342f2432248-five-old-lamps-of-orange-ligh t-as-part-of-illumination-system-in-historic-cit.png" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary52.xhtml(3): 'g-30FFDF3A-5489-4096-AE30-44B858E8FFCE': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary58.xhtml(3): 'g-A7E0C85F-9888-4B33-A1F2-9677E0C258B1': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary60.xhtml(3): 'g-6911F820-8D44-4AE3-8E32-54D622A5FDD6': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary133.xhtml(3): 'g-C9B75C27-3D1A-47BF-8EE0-839AE714A16D': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary137.xhtml(3): 'g-18B3ED3B-3E97-454A-973F-99EAEE654C49': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary149.xhtml(3): 'g-2B6203B7-57BA-4237-86C5-C83CF3B49203': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary150.xhtml(3): 'g-B38C805C-F6E5-4D0C-849E-BCDAB326C42C': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary157.xhtml(3): 'g-F1AF1BFE-1312-40D4-98BD-4444D9212B89': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary159.xhtml(3): 'g-7150A6B6-679E-464B-ACFA-1A7D4B2FF56F': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary160.xhtml(3): 'g-4DC88BC7-DF4F-4F83-9989-D8BA280B7C12': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary161.xhtml(3): 'g-B1047B6F-FEB6-4FD8-BC56-35D364285A92': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary162.xhtml(3): 'g-4DE67C60-BB6B-489C-AA07-2C2F731FCEB9': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary163.xhtml(3): 'g-D0E799EC-C44D-4B60-AE8A-7931D12842FA': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "OPS/glossary173.xhtml(3): 'g-332FC92E-8AFD-4086-9050-A896FEEACEDD': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)

ITunes Producer warning

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