Itunes produces no audio as the audio meter moves right

I have called Apple for help but they would not help me unless I paid $40! What must I do to play music on my pair of Philips computer speakers.

I checked and it's already checked to open in 32-bit. I was thinking it had something to do with the codec. I looked at all of my other videos that I've shared with iTunes, and their quicktime versions are all "Apple Pro-Res." My video that isn't working had the codec, "h.624." So I recently exported the video out of FCPX with the codec "Apple Pro-Res (HQ) and it still didn't play in iTunes. So now I'm exporting it as just Apple Pro-Res, without the (HQ). I'll see if that works.

Similar Messages

HT5071 The process of getting your book on the iTunes store is very complicated and frustrating. After delivering your book through iTunes Producer it gives you the BIG TICK and after that you have no idea what stage your book is at.

In addition to sell your book on iTunes is a huge exercise, requiring US taxation file numbers that you have to apply directly to the tax office in the US. Once you have done that you then have to jump through several other hoops in iTunes system to be able to sell your books. Then of course I have already explaine the difficulty that I have had to get my book in the store.

I assume if you have submitted your book.. you have already completed Apples requirements for a paid book account.
Its quite simple, Apple own the ball.. if you want to play the game... get your boots on and start running.. not standing on the sidelines and shouting FOUL just because its not going as you expect!

Macbook pro audio balance moves right

I have a 13", Mid 2012 MacBook Pro, OS X 10.9.1. The audio balance slides to the right constantly.
I move it back to center, a short time later or after a reboot it is back to the right.
Any suggestions to correct?

I have reset the PRAM also, no help.

TS1702 I am trying to make an in app purchase from candy crush. I keep getting the message that it can't be done and to contact apple iTunes. I am able to purchase other things from iTunes so I know that the account is all right. Help! Thank you

Trouble making in app purchase from candy crush

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1498 I rented The Dark Night Resises and I can not see it on my computer Itunes already charged me for the rental ofthis movies. Please either credit my account or let me know how this matter can get resolved.

I rented the Dark Night Raises yesterday December 22, 2012 It was charge on my Itune card, but I cant not see it on my computer please creidt me the cost of the rental or advise me on How we can resolve this matter.

We are all itunes users just like you. We can do nothing.
What do you mean "I cant not see it on my computer"?
You cannot fond the movie? Where did you look?
Did it download? Have you tried Store>Check for Available downloads.
The movie is there but it won't play?

Can't load my iBooks Author package into iTunes Producer

Hi I've written my book in iBooks Author.
I've used iTunes Producer to load
all the Meta Data about the book. (ISBN, author, number of pages, categories, pricing etc)
The Cover art, the screen shots
Had approved my banking and tax stuff
All that is remaining is loading the actual book
On the iTunes Producer Asset screen it says
"Click choose to select or drag your publication file, or just drag and drop it in the box. For books the file must be in EPUB or iBooks format."
When I locate the iBooks file of my book (it is an iBooks Author file) it is greyed out and I can't select it or when I drag it, it doesn't go into the box.
I'm using
ver 2.0 of iBooks Author
Ver 2.8 of iTunes Producer
Should I be converting it somehow?
When I tried using the Preview/ Publish button in iBooks Author it created a whole new file that was asking me to redo all the work I have previously done loading the meta data. Perhaps this is the only way, but then i can't work out how to add the Preview copy. It only loads the book.

I have had the same problem, and from the responses I have had to the question it seems it is universal with no way of getting publishing support. Very unhappy situation

ITunes Producer upload error

I've got a 41.2MB iBook I'm trying to upload using iTunes Producer. I've got a book, sample book, cover art and 5 screenshots. At the delivery screen, I get text at the top that says Validation Completed. I hit the deliver button, the barber pole starts and I get text saying validating metadata with the iTunes Store, validating assets with the iTunes Store, negotiating, validating assets with the iTunes Store, validating metadata with the iTunes Store, then I get an error, and when I send it to Apple I get this summary:
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/Rock/Music/iTunes Producer/Playlists/9780615628196.itmsp - Error Messages:
                    An error has occurred during the upload.
                    An exception has occurred: The operation timed out.
                    Transfer error.
                    An exception has occurred: The transport has been detected as having failed and has been aborted. Please try again.
                    An error occurred while uploading the files to Apple's remote server.
                    An error occurred while uploading the package 9780615628196.itmsp.
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780615628196.itmsp
                    ERROR ITMS-9000: "java.lang.Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)
Two days ago I got this message from Apple:
Thank you for contacting iBookstore Publisher Support.
We appreciate your report of this error in iTunes Producer. Our team is aware of this issue and is currently working towards a resolution. You will be notified by email once it is resolved.
Thank you for your patience.
Then today, I got this from Apple:
The attached list of items did not upload successfully to the iTunes Store. If you still want to make these items available to customers, you will need to retry the uploads.
Regards,
The iTunes Store Team
I've read some stuff in the forums and I see a lot of problems with video but my book has none of that. It's text and a lot of aviaiton historical photos and artwork, with two gallery widgets. Nothing fancy.
Anybody have any advice? I'd change the book if I need to but I don't have a clue as to what's causing the problem...
Rocketman

I got a reply from iBookstore support that fixed me right up. My issue was not a JAVA issue. Here's what they sent:
You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again.
Once I did that, my book delivered on the first try. I'm fixed and thanks to Apple.
Rocketman

ITunes Producer doesn't complete upload?

Hello,
I completed the process of adding my book through iTunes Producer. I click the "Deliver" button and it appears to upload. I get a big green check mark but the "Next" button never becomes clickable. When I log in to iTunes Connect and click on the "Manage Your Books" link it says I have no books.
When I click the magnifying glass icon next to the status bar the summary states:
Package Summary:
1 packages were uploaded successfully:
/Users/lesliekovalic/Music/iTunes Producer/Playlists/9780879352561.itmsp
Screen shot below. I would appreciate any ideas about what may be going wrong here....
Thank you,
LKovalic

Sorry everyone -- received email with information that I need to resize my cover image.
Sorry for posting.

ITunes Producer - can't upload iba file

Hi there,
I've created a book bundle with all my details via iTunes Producer, and the last step is uploading the publication and cover art. Cover art file uploaded fine into iTunes Producer, but the IBA files are all greyed out. It will not allow me to upload any IBA files whatever.
The below screenshot shows my iTunes Producer window, which won't let me click on the iBA file in the window directly below it. All greyed out. The window to the right is my actual IBA file that I want to upload. I don't know if it matters that the iTunes Producer file name is the name of the cover art file and not my IBA file (designforwriters-lm).
I set up my book in iTunes Producer separately from the PUBLISH button at the top of iBooks Author, because every time I tried to PUBLISH from there, the iTunes Producer box to bundle all my book details would not allow me to type in any information -- ISBN, publication date, next button -- I just got the bump sound from my computer that something was wrong and I could not do anything.
Thanks for your help.

1. Yes... you need to export your book when finished, do they same with your preview ( a separate book with a minimum of 15 pages.) unless you are using a chapter of the book or allowing iTunesProducer to create your preview. Then using Publish should work out OK, because during the delivery process you need to select both the iBooks file of your book ( and preview if its a mini bbok you intended).   Mant people try to upload their working file ..which is xxxxxx.iba. The .iba file opens your book in iBooks Author and is NOT used in the iBooks store.
2. Preview: you do not have to minimise the the file size by removing video. The idea of a preview is to allow the rerader and oppportunity to examine a sample of teh books contents which may help to decide a purchase of the full book. The Preview should be 15 pages minimum. If you have - say 5 chapters, you could leave in the video and delete everything except 3 pages in each chapter. The content is your choice- but needs to promote your book in a positive way.
Preview: Chapter - you indicate when asked and select the chapter you prefer to use.
Preview: Let iTunesProducer auto create - if you select this option - you do not have to upload any file.. iTunesProducer will auto select a suitable sample to use.
3. If you cretae a folder for each book you make, and move the books working file..ie xxxxxx.iba file type
if/when you export a book it will be placed in that folder also.
When you reach the section to select your book and preview, if you have created one, when you select, you need to navigate to the folder and select the iBooks file. I don't see how you can have two files with identical names... also if you create a preview, it needs to have a different name. I rename to PREVIEWmybook.ibook- but anything will be OK- as long as you understand your changed name.
This way your files should not create any problems.
4. If you need to ..come back if it occurs again. ( which it may if you need to update the book later ).
A useful item on your desk, is a notebook and pen! Use it to make notes on errors or create a checklist of everything needed in the delivery process and annotate their individual requirements.
In truth, you seem to have done everything correctly and apart from file names..it possible previous issues create anxiety when uploading a new book.
I always suggest having everything needed per book to be in its own folder:-
1. book.iba file ( plus any test version and backups ie mybookBU1.iba PLUS 1 preview book file (xxx.ibook) if using one.
2. 4 screen shots and 1 cover image at the correct size.
3. I use a plain txt file with my "description "   I write it up and change as needed and simply copy and past when I start a deliver process.
I appreciate you may already do this, but I include for any newbies who may see this later.
Good luck with your books.....

Error submiting iBook on iTunes Producer

I tried to submit my iBook made on iBooks Author to the iBookstore using iTunes Producer application but I'm stuck with this error: "Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)"
I've set in my terminal to recognize the latest version of java (1.6.0), I've re-installed the latest package of java and I've lit up 20 candles and prayed 10 Holy Mary's and 20 Our Fathers xD
Nothing worked... help!

This solved my question by t_bard on Apr 14, 2012 10:02 AM
My clean install (see above) worked for me, but since then I have received a solution from the Apple iBookstore tech support which, if it works, is sure to be much less painful:
ERROR ITMS-9000: "java.lang.Error: Internal error: java.net.MalformedURLException: unknown protocol: bundle schema/20/rng/opf.rng" at Book (MZItmspBookPackage)
"You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again."
Plus there's always the firewall solution (see just above) to try before you do anything as drastic as me.
HOPE THIS HELPS.
This really worked! I can't believe it but it worked! I don't even know what signiant is for but if you're experiencing the same error try this.

Answer: Explaining cryptic iTunes Producer error messages

I ran into all kinds of cryptic errors when submitting a book to iBooks via the iTunes Producer program. It looks like Apple is using the Java program "epubcheck" and simply returning those errors to the user (not very user-friendly). I found explanations and solutions to many of the errors over at the epubcheck wiki (and even added one).
http://code.google.com/p/epubcheck/wiki/Errors
Just thought this may be useful for others as well.

I got a reply from iBookstore support that fixed me right up. My issue was not a JAVA issue. Here's what they sent:
You can make an update to your settings in iTunes Producer to avoid this issue.
1. Open iTunes Producer
2. From the iTunes Producer menu, open Preferences.
3. Click on the icon for Advanced settings at the right side of the screen.
4. Uncheck the box next to Signiant.
5. Close settings and reattempt your delivery.
You will be notified by email once Signiant is available again.
Once I did that, my book delivered on the first try. I'm fixed and thanks to Apple.
Rocketman

ITunes Producer keeps asking to update

I've been having a badge for iTunes producer show up on the MacApp store for quite a while now.
No matter how many times I click on update, it always returns asking me to update again.
Today I found out something else about this issue thats just plain silly.
Everytime i click on the update button, I get that it was last updated:
Here you can see the last time I clicked on the update button was Jan 30th. Same version, same features. I clicked on it again a few minutes ago today and not I have:
So now the last update time was today. Yet again MacApp store shows that iTunes Producer is available for Updating, so I click on it again:
It just keeps going and going, and going...
What can I do? :-)

1. Search "This Mac" in the Finder for outdated copies of the app(s) that keep being updated. Delete any you find. Make sure the search scope is "This Mac" or you may miss some.
2. If the search results seem to be inaccurate, rebuild the Spotlight index. If you try to search now, there will be an indication that indexing is in progress.
3. If the above steps don't resolve the problem, back up all data, then quit each app in question and uninstall it by following the instructions on this page. Alternatively, you can drag it from the Applications folder to the Trash, and empty. The data files you created will be preserved. Verify in Spotlight that there are now no copies of the app on your system. Download it from your Purchases history in the App Store.

ITunes Producer will not accept my Apple ID

I created yet another Apple ID so I could submit my ebook created with iBooks Author to Apple. I've used this new Apple ID at apple.itunesconnect.com, and also used it in iBooks Author to publish the book i.e., File -> Publish. But whenever I try to login to iTunes Producer, I get a message saying "Your Apple ID or password was entered incorrectly". As I mentioned, this same Apple ID and passord works everywhere else.
I suspect there is a bug in iTunes Producer when it parses the Apple ID. Mine contains a plus sign and is similar to this:
I've read many other posts about people having problems logging into iTunes Producer as well. I tried apple.com/support, and could not find anywhere to enter a support incident for iBooks Author or Producer. Just great.
<Email Edited by Host>

I wrote - I feel sure the + is not allowed....   this is based on settting up various email accounts I use... I did not say it was NOT allowed by Apple ID sign ups.
IF in fact you have creating an email and used it as your username.. then obvioulsy its OK.
You wrote...."I created yet another Apple ID "     You need to resolve the ID issues with your original paid books account rather than keep adding new accounts.
To confirm:-
1. Basic Apple sign up account to buy app. music etc,. ( iTunes account)
2. Free Book account ( sign up for iTunes Connect also with this ID) - needs to be different from above and even if not mandatory... its a wise option.
3. Paid book account/linked iTunesConnect account. Needs to be separate from (1) (2) and needs Contracts and Banking - EIN and any specific Apple requiremembts for your country.
4. iTunesProducer, - you need to make sure the account iD it is showing - or the one you login with - is the one you want/need to upload books.
If you have   multiple accounts and used them in attempts to login, it may have changed its last account used. That said iTunesProducer v3 is a new layout and may not.

Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets.

Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets. then it names the file as an m4p file. Everything works beautifully on the iPad through Preview, and validates through iTunes Producer up until the attempted upload. If you've been able to accomplish this, please let me know how you prepared your audio files. Many thanks.

Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams

What's wrong with the audio meter?

Let me start off by saying that I know the problem I am going to report is a little bit complicated, if my limited grasp of English makes it even harder to understand, please let me know. I'll elaborate on it further.
At first, I was very happy with the CS6 because the audeo meter at the bottom right can show the volume of video EVEN WHEN i scrub through the clip in the viewer monitor. It is vital to me,because I am so used to editing based on the fluctuance of volume as I edited on FCP .However, I find the audio meter in premiere pro is kind of wonky. when I press left arrow or right arrow to move frame by frame, the the audio meter acts very strangely...I am not sure how to discribe it in words, but I'll give it a try here:
In FCP 7,the audio meter shows the volume in a very simple way: when I play the video frame by frame, the audio meter fluctuate correspondingly, to show the volume of that individual frame.
In PP, when I try to play frame by frame, the audio meter gives no reaction in the first couple of frames, then fluctuate . The most mind boggling thing is that when I stop playing the clip, instead of staying as the volume of the frame where I stop (as FCP does), the audio meter in PP slowly falls down to nothing. What gives? Can I have an audio meter in PP acting just like the one in FCP? Can anyone give me a hint of what's going on here? Thank you in advance!!

if you want the peaks to stay, right click on the audio meter and choose static peaks.
Todd recorded a great video about the audio meter and mixer here:
http://www.video2brain.com/en/lessons/changes-to-the-audio-mixer-and-audio-meters-panels
this migh help.
as for the meter not moving the first few frames, i think, i can't help you.
and keep smiling

Itunes produces no audio as the audio meter moves right

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