Itunes program not responding
My Itunes program is not responding. Any ideas what I need to do to fix the problem?
I´ll take my chances and reply to this as I have exactly the same problem.
(1) do you have Norton Internet Security 2005 installed on the PC?
No, F-secure AV 2006. Still, I disabled it
(2) try launching your QuickTime. does it:
Launching QT before iTunes works well. No problem. Launching QT after I´ve tried to launch iTunes, nothing happens.
All the processes remains under the processes tab.
The itunes.exe is impossible to kill though. I can remove any other process but this one is impossible.
I tried reboot, disabled the internet connection and my anti-virus but it still refuses to start. I just get the hour clock, that disappears and then...nothing. Not even an error message.
Oh, I forgot: after I´ve tried to start iTunes I can´t access Explorer. Program not responding. So I must reboot after every attempt to resolve the problem.
Windows XP Pro
Similar Messages
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Itunes program not responding and wants me to send error report
I have read many posts and answers to this problem and have tried about everything that I have read. When I try to open the itunes 7 program on my desktop, it says the program cannot respond and must shut down. It also asks if I wish to send an error report. I have installed and uninstalled the itunes 7 program several times. I have disabled my spyware applications and my norton antivirus programs and then tried to re-install and I get the same thing. I have also tried to install Quicktime 7 stand alone program and when I try to install and run this program another message comes up that states that it cannot install this Quicktime program because another more recent QT program is already installed on my computer. I am really starting to go crazy here. Can anyone help?
replying to slubadubseano
When I try to open the itunes 7 program on my
desktop, it says the program cannot respond and must
shut down. It also asks if I wish to send an error
report. I have installed and uninstalled the itunes 7
program several times. I have disabled my spyware
applications and my norton antivirus programs and
then tried to re-install and I get the same thing. I
have also tried to install Quicktime 7 stand alone
program and when I try to install and run this
program another message comes up that states that it
cannot install this Quicktime program because another
more recent QT program is already installed on my
computer.
okay, let's try this first.
head into your Add/Remove programs. uninstall
QuickTime.
Next, we’ll manually remove leftover program files
and folders.
1. On the Start menu, click My Computer (or
double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click
Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and
QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your
PC by doing a repair install of
itunes.
switch off antivirus and antispyware applications
prior to the repair install.
go into Add/Remove and select itunes. click "Change"
and then click "Repair".
if the repair install goes through okay, restart the
PC and try launching itunes again. does it launch
properly now?
i tried all above as i am having the same problem, but i still get the message "itunes has encountered a problem and must close" and quicktime still does nothing when i try to open it... -
Itunes Program Not Responding when updating ipod
my ipod will update about.. 20 songs, and then it will freeze, getting the "This program not reponding" message. When i turn my ipod on, it didnt update the songs it says it updated. it usually stops on one song, i dunno why
Try to go therough this article and see if any of those steps help you
http://docs.info.apple.com/article.html?artnum=302856 -
When ipod starts to sync, the "program not responding" message comes on and shuts down itunes. Why?
Did you already try to delete the photo cache? iTunes: Understanding the iPod Photo Cache folder
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ITunes Match program not responding step 1
Whenever I click update iTunes Match, it goes to step 1 and about 1/4 of the way through it (scanning my library), itunes program stops responding and closes itself. I have tried unistalling and reinstalling iTunes serveral times. My iTunes is also up to date with 10.5.1. Any help would be greatly appreciated!
So, I think I have fixed the issue. I had to copy my xml .xml file over to my desktop, delete my.itl file from the library, open an empty library and re-import the .xml file. It was pretty scary, but I'm good about backing up, and the only major pain with this process was that it required me to change the media type on my user imported tv shows back to tv show from movie. Other than that, it worked like a charm, and i I am once again a happy iTunes Match user. Probably wont won't be doing another mass delete anytime soon, but then, I shouldnt shouldn't have any real need to.
Here was the support article I referred to. http://support.apple.com/kb/HT1451?viewlocale=en_US&locale=en_US -
Itunes keeps not responding when i try to log out of my account
itunes keeps not responding when i try to log out of my account
I have tried uninstalling the itunes program and re Installing it but it has not worked,
Is there anyone that can help me?Have you tried leaving it to hang for 5 minutes?
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I run an iMac, 2008, 2.66 Intel Core Duo Proc, 4 GB memory. I started having issues with the programs not responding and the internet slow. It was generally after 10 PM. The daytime seemed fine. I then installed Yosemite. It seems worse. I then purchased Clean My Mac and have cleaned it about 3 times. Now the problems are even in the afternoon. It affects my Microsoft for Mac programs, QuickBooks, iTunes, iPhoto, as well as the internet. I ran a systems report on the software log and things look suspicious. My neighbor has been hacked by someone in the neighborhood. I am wondering if I have. Or do I have a virus. Are these symptoms characteristic of a specific problem you know about? I also have a MacBook Pro with the same issues.
This is the report. Can you advise me further?
EtreCheck version: 2.1.8 (121)
Report generated April 7, 2015 at 4:51:25 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1024 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 6 days 18:35:49
Disk Information: ℹ️
Hitachi HDP725032GLA380 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
[redacted] HD (disk0s2) / : 319.21 GB (99.94 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Click for support]
[not loaded] com.kodak.printer.XXXX.kext (1.3.0) [Click for support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) [Click for support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) [Click for support]
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.warmd_agent.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
9 processes killed due to memory pressure
Launch Agents: ℹ️
[unknown] entries [Click for support]
[unknown] format [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
[running] com.kodak.BonjourAgent.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[unknown] KodakAiOBonjourAgent [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.cloud-player.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.Kodak.Registration.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iPhoto Application Hidden (/Applications/iPhoto.app)
Mail Application Hidden (/Applications/Mail.app)
QuickBooks 2012 Application Hidden (/Applications/QuickBooks 2012.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
Contacts Application Hidden (/Applications/Contacts.app)
HP Scheduler Application Hidden (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application Hidden (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 2.3.4.1 [Click for support]
CouponPrinter-FireFox: Version: Version 1.0.11
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.1.0f4 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 75 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
EarthDesk [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
GoToMyPC Preferences [Click for support]
Java [Click for support]
Logitech Control Center [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 219.28 GB
Destinations:
Data [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 219.28 GB X 3)
Top Processes by CPU: ℹ️
4% com.hp.devicemonitor
3% WindowServer
0% Creative Cloud
0% AdobeReader
0% firefox
Top Processes by Memory: ℹ️
1.00 GB com.hp.devicemonitor
236 MB firefox
64 MB Skype
56 MB Finder
43 MB Mail
Virtual Memory Information: ℹ️
61 MB Free RAM
967 MB Active RAM
923 MB Inactive RAM
1.36 GB Wired RAM
71.10 GB Page-ins
3.58 GB Page-outs
Diagnostics Information: ℹ️
Apr 7, 2015, 01:47:58 PM /Library/Logs/DiagnosticReports/QuickBooks 2012_2015-04-07-134758_[redacted].hang
Apr 7, 2015, 01:30:31 PM /Library/Logs/DiagnosticReports/QuickBooks 2012_2015-04-07-133031_[redacted].hang
Apr 7, 2015, 12:20:08 PM /Library/Logs/DiagnosticReports/QuickBooks 2012_2015-04-07-122008_[redacted].hang
Apr 7, 2015, 09:51:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LCCDaemon_2015-04-07-095102_[r edacted].crash
Apr 7, 2015, 02:10:49 AM /Library/Logs/DiagnosticReports/firefox_2015-04-07-021049_[redacted].cpu_resour ce.diag [Click for details]
Apr 6, 2015, 11:59:55 AM /Library/Logs/DiagnosticReports/firefox_2015-04-06-115955_[redacted].hang
Apr 6, 2015, 11:58:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-04-06-11 5815_[redacted].crash
Apr 4, 2015, 11:14:21 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-04-231421_[redacted].hang
Apr 4, 2015, 11:07:23 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-04-230723_[redacted].cpu_resource.diag [Click for details]
Apr 4, 2015, 10:39:44 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-04-223944_[redacted].hang
Apr 4, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-04-223943_[redacted].hang
Apr 4, 2015, 10:27:08 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-04-222708_[redacted].cpu_resource.diag [Click for details]
Apr 4, 2015, 05:18:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-04-04-17 1854_[redacted].crash -
HOW CAN I TRANSFER THE ITUNES PROGRAM ( NOT THE LIBRARIES,BUT THE ACTUALLY EXE PROGRAM ) FROM ONE CPU TO ANOTHER. I CAN'T
STAND THE NEW ITUNES. I WANT TO TRANSFER MY OLD ONE THAT STILL HAS THE SLIDER FEATURE. THANKSSounds like you've already installed iTunes 11 and are now trying to downgrade. To do so successfully you will also need access to a pre-upgrade copy of your library as set out below...
The main differences between iTunes 11 and earlier versions are the loss of coverflow and ability to have multiple windows open.
In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
ALT to temporarily display the menu bar
CTRL+B to show or hide the menu bar
CTRL+S to show or hide the sidebar
CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
If you don't like having different coloured background & text in the Album (Grid) view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
With iTunes 11.0.3 you can enable artwork in the Songs & List views from View > Show View Options (CTRL+J) making it more like the old Album List view.
If you still feel the need to roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.
See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.
tt2 -
I have an Itunes account already set up, when setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!
If her data was not backed up or synced to something, it's gone. Sorry.
-
Firefox 4 is freezing on GMail tab at frequent intervals on Windows 7, resulting in a message "Program not responding".
Remains open but becomes unresponsive for a fill minutes or seconds. And problem repeat, repeat...Check this out;
http://www.clamxav.com/ free malware scanner for Mac OS X
https://discussions.apple.com/docs/DOC-3291 -
I have a program not responding in paralellels 7, how to I get it to stop.
I have a program not responding in paralellels 7, how to I get it to stop. I am running OS 10.7.4.
Firstly, you'll need to open up the Windows Task Manager by pressing CTRL + ALT + DELETE. From there, simply find your unresponsive program, right-click and select Go To Progress (not End Task). The Processes tab will open and your program should be highlighted. Now, press the End Process button and select Yes. It instantly closes the problem
http://operating-systems.wonderhowto.com/how-to/quickly-force-quit-any-program-w indows-414334/ -
I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
Itunes will not respond to my ipod touch, i have re-installed countless times and it still is not working. i have also tried different USB's and nothing. please help!
- Try here:
iOS: Device not recognized in iTunes for Windows
- Next try a different computer to help determine if you have a computer or iPod problem. -
I downloaded the 64bit version on itunes, yet when I try to run it itune will not respond. What do I do about this?
What is the problem? We cant help if you dont tell us what the problem is.
Do you get an error message? Do you plug the devices in and nothing happens? Is content not syncing?
Can you elaborate more please? -
Multiple programs not responding
Hi ,
I'm having a problem with my imac when i log in everything freezes up i have managed to get the activity monitor working before mail and safari get stuck with the dreaded spinning ball ( they both open at log in ) .The monitor eventually comes up with the message program not responding.when I click on the finder it also comes up as not responding and I have to switch off with the power button. I have logged on in safe mode and gone into disk utility and there is no problem with the hard drive i have also repaired disk permissions and i am still having the same problem. When i log into my wifes account everything is working fine .I was wondering if anyone could help me!Hi ...
User specific troublehooting help here > Isolating an issue by using another user account
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