Itunes prolem

i can not open itunes, i get a message stating "itunes could not connect to the music store..make sure your network connection is active". however, im still able to go online on my computer...i need help..

has anyone from Apple or anywhere else come back to you and told you how to fix this because I have the same problem. My wifes laptop is on a wireless network at home which uses the same Internet connection as my PC and she has no problem connecting to the music store and downloading music but i keep getting the same message as you and it is really starting to hack me off !!!!!!!

Similar Messages

  • ITUNES/QUICKTIME PROLEM

    Okay last time I plugged in my I-pod was when number 6 was out, so my i-pod had to update. I updated the ipod but it alos installed intunes 7...again. Now it says "Quicktime version 7.0d0 is installed, itunes requires quikctime verion 7.0.3 or higher PLEASE INSTALL ITUNES....AGAIN. I installed it again...didnt work...unistalled it..reinstalled it,still wont work...installed itunes 6(it should use a lower version of QT) still DOESNT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SO now i cant get music on my IPOD OR PHONE!!!!!!!!!!!
    PLZ FIX THIS OR TELL ME HOW

    The only thing I can think of that may help is to uninstall iTunes. Then go here http://www.apple.com/quicktime/download/win.html
    and download the latest version of Apple Quicktime (with iTunes) and save it to your desktop. Launch the installer and cross your fingers

  • My ipad Won't let me download apps? Says I need to log into iTunes store but I am logged in??help please, My ipad Won't let me download apps? Says I need to log into iTunes store but I am logged in??help please

    Says I need to go into iTunes and download from there but I'm already signed in....I'm so confused

    Hello dowie3,
    Just restart your ipad, with version of IOS are you running?
    It's possible that your apple id is locked, or there are some prolems with your internet connection. On this site you can check you account en find a solution for your problem. http://store.apple.com/us/help/your_account
    Jack Groot

  • I downloaded the new version of iTunes and now it will not open.

    I opened my iTunes a day ago, and the "Download new version" came up.
    I went and downloaded it and ever since iTunes will not open no matter what, I have tryed many ways to open it and it still wont open.
    When I go to log off, shutdown, or restart my computer, it will not. I can only shut it down and I have to do it maunally. But if I wait around for it to shutdown, ect. a "Ending Program" annoucement comes up and has the iTunes icon, but for the name of the progrom it is only a bunch of little and big boxes.
    I do not know what to do, I have unistalled iTunes and Quicktime, then installed it again and still nothing. I even tryed to do the "Repair" that comes up when you already have it installed and still nothing.
    Can anyone help me? Or does anyone else have this problem?
    hp   Windows XP  

    hey peeps i got a possible answer to our prolems. i contacted apple support and this is what they gave me:
    Using MSCONFIG to troubleshoot conflicts in Windows
    In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.
    Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.
    1. On the Start menu, click Run. A Run window (command prompt) appears.
    2. Type msconfig in the Open field and click OK. The System Configuration Utility opens.
    3. Click the General tab.
    4. Select the "Selective Startup" option.
    5. Deselect the "Load Startup Items" checkbox.
    6. Click the Startup tab.
    7. Select the "iTunesHelper" and "qttask" checkboxes in the list.
    8. Click the Services tab.
    9. Make sure that "Hide All Microsoft Services" is selected.
    10. Click Disable All.
    11. Select the iPodService checkbox in the list.
    12. Click OK.
    13. Click Restart.
    If following these steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one or a few at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict. You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to recur.
    Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
    DISCLAIMER
    THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. APPLE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, APPLE COMPUTER, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE INFORMATION CONTAINED HEREIN IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE INFORMATION. YOUR SOLE REMEDY AGAINST APPLE FOR DISSATISFACTION WITH THE INFORMATION IS TO STOP USING THE INFORMATION.
    Thank you,
    Apple
    now...it worked for me, and after i got iTunes to work i went back on the msconfig and i enabled all of the third party system services and start-up items so that all of my stuff worked again. read the dirctions carefully and thoroughly before using these directions. i was being helped by a professional and i am not taking responsibility if anyone does antyhing bad to their computer. my advice is you should set a system restore point before making all these changes.hope it works for ya guys!!!
    Asus, AMD Athlon 1.7 ghz, 1 gb RAM Windows XP

  • I recently installed itunes update and can no longer connect to network nor internet

    I recently (sept 2013) installed itunes update and can no longer connect to a network nor internet wired /wireless. I know it is not the gateway as other devices work. Please help. I am not very knowledgable so exact instructions will be most helpful.

    Try connecting your computer/laptop directly to the base station with an ethernet cable to one of the external ports and install your network settings. If it finds it there, it will find it after you've reloaded your network info to the base via the Apple Utility. Hopefully when you disconnect afterward, all will be fine. Be sure not to select "closed" network although Macs will login with no prolem, PC's have trouble doing so even with the network data stored in the internet settings.
    Good luck!

  • The latest version of itunes -- just installed -- won't recognize my ipod touch 4th gen.  What's up?

    I just installed itunes version 10.5.2.11, and now it won't recognize my ipod touch 4th gen.  Running on windows 7, very fast desktop.  Previously no prolems with itunes or the ipod.  The computer does recognize the ipod and names it correctly in My Computer.  Any suggestions to wake up itunes and discover the ipod?

    See http://support.apple.com/kb/TS1591.

  • Itunes 11.1.1 slow and unresponsive

    Since updating Itunes it has been very slow and unresponsive when trying to look at my podcast list. It is also automatically downloading the latest episode even though my selection is set to off.

    noticed the same thing after i upgraded. after clicking on podcasts library itunes would freeze additionally when clicking on my iphone in itunes and selecting the podcast tap, itunes would beachball for 20-30 seconds. So I opened activity monitor and noticed everytime I selected podcast library or the podcasts to sync under the device network activity would skyrocket and itunes would freeze until it completed. It only occurs with podcasts.... Out of curiosity I turned wifi off, connected ethernet -> same prolem. The interesting part is if I disconnect ethernet and disable wifi everything is lightning fast, no delays, and no apparent issues other than the fact you cannot download new episodes.

  • An error occured talking to iTunes store

    We are getting prolem while uploading binary file to iTunes store. We didn't understand the exact problem. This only giving an error message on background activity "An error occured talking to iTunes store". We are using application loader version 2.9.1(44). For better understanding attached screenshoot.

    I would recommend using Xocde 3.2.6 at least. And also Application Loader 1.4 or higher if possible.
    As well, did you use the Window wizard in Application Loader to redo your login?
    iTunes Connect is online as far as I know, but it does have good days and bad, so keep trying and good luck.

  • Why do I have to allow or deny iTunes or any other software, access to the internet?

    Why do I have to allow or deny iTunes or any other software, access to the internet?
    I've had my MBP with Leopard since the summer of 2010. From then till this past spring, I have had my firewall on and when opening a program that needs internet access, such as: iTunes, Vuze, various office products, without a problem.
    Since this spring, each time I open the above software, I have give permission (allow/deny) internet access. So, this isn't a prolem really, I'm just curious why this is happening.
    Processor: 2.66 GHz Intel Core I7
    Memory: 4 GB 1067 MHz DDR3
    OS X 10.6.8

    Did you install Little Snitch (or Hands Off)?  It will post a dialog to allow/deny apps calling out if you don't allow it to record what it is to permanently do if it sees the same call again from the same app.
    Little Snitch will post a dialog with allow/deny buttons.  But there is also three tab buttons; once, until quit, forever. "Until quit" is the default.  So it won't nag about the same call again until that app quits but it will if you relaunch that app and the app makes the same call out.  Choose "once" will allow that one call to be placed but will cause LS to nag the next time that app tries to call even if you haven't quit.  Choose Forever and it will never nag again about that specific all attempt.
    You need to train LS which apps you want to permit calling out and which ones you never want to allow calling out.  You will of course initially be nagged quite often as you are seeing.  But if you train LS to always allow the ones you want to allow eventually there will be fewer and fewer dialogs since your habits don't change that radically in the way you use your own machine.

  • Installed new update iTunes Saturday - My file directory could not be found, so reset the directory path, 'it' asked me if I would like 'it' to re organise filing, I selected yes - Many tunes have been duplicated, some have disappeared. Any help?

    Hi,
    Installed a new update iTunes Saturday - My file directory could not be found, so I reset the directory path, and 'it' asked me if I would like 'it' to re organise my filing, foolishly (as a beginner, without checking)  I selected yes - Many tunes have been duplicated, some have disappeared? Trawled through lots of misleading help files, mailed friends, tried many back routes into Apple web sites and they all wasted my time. Can anyone help?
    I have discovered since then, that this resorce has been down over the weekend, which probably explains why I have had so many contradictory responses, so apologies if you all know what the prolem is.
    My question is, my TIME MACHINE (which has not been used yet) was tried but looked nothing like that of the U Tube demo, so I am assuming that it needs setting up, however, it has been saving, I just do not know how to recover the data. Can anyone help?
    Regads,
    Cyfrommayo

    (If you have a Time Machine backup, go to your User folder/Music/iTunes and select iTunes. Enter Time Machine and go to a backup of iTunes before the above happened. Then select 'Restore' on the bottom right.)
    Eric,
    Many thanks for your help.
    Apologies for not being as skilled as you. I am unable to see what you are saying, can I ask, should I be in TIME MACHINE when I go to User folder/Music?iTunes or iTunes or Finder?
    Cyfrommayo

  • Why does firewall constantly ask me to allow iTunes to receive incoming connections?

    I enabled Firewall for my MacBook Pro 2012, running OS X 10.8.2 Mountain Lion, about two months ago.
    Everything was working fine, until a few weeks ago, when I was experiencing problems with logging in to my Mac.
    I tried booting up my Mac but it wouldn't boot.
    Then, I tried Recovery mode and restored my Mac from a time machine back-up.
    Everything worked fine, but since then my Mac has constantly asked me "allow incoming connection for iTunes".
    How can I solve this prolem?
    I've never had to allow connections for iTunes until after restoring my Mac from that Time Machine back-up.

    Also, I recently installed Alfred, and purchased a power-pack license.
    It installed an iTunes mini-player for me to have quick access to my songs.
    It was only after installing Alfred that I started to have to allow connections for iTunes.

  • HT201250 unable to sync music on itunes from macbook laptop to new iphone 5

    I just bought iphone 5. my mac book is OS X version 10.5.8.
    Prolem is I am trying to sync music from itunes as i did in iphone 4, but unable to do it because it requires itunes 10.7 and Mac OS X version 10.6.8 or later. What I have to do now?? Why iphone 5 is not compatible with my existing itunes as I did on iphone4??

    Because in designing the iPhone 5 Apple needed to use an Updated version of iTunes in order to offer all the new features that the iPhone 5 offers.  This is discussed in a Support Article on the Mac's OS X Requirements for syncing with the iPhone 5.  Apple has always had to update its Apps and OS's in order to offer new features.  You just haven't Upgraded your Mac and its version of OS X in a long time.  Now would be a good time.
    Hope this helps

  • Error 2503 when installing itune to win8

    Hi,
    After downloading the itune from the page and clicking for installation, just before the installation finish,
    I am getting a msg saying:
    'the installer has encountered an unexpected error installing this package. this may indicate a prolem with this package, The error code is 2503"
    So HOW can I install itune to Win8 Laptop?
    Pls help,
    Thank you!

    Hi there jrax8,
    You may find the troubleshooting steps in the article below helpful.
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    -Griff W. 

  • ITunes and Ace mega codec interferences

    Hi There,
    I use itunes for all music purpose and iPod updating but I use windows media for div-x with ace mega codec pack.
    with previous version of iTunes it works perfectly. I have downloaded the latest up date of iTunes and now iTunes refuse to launch.
    I have uninstal ace mega codec softwares and the new version of iTunes works without problems. It is as per my understanding a compatibility prolem.
    BUT I can't watch any div-x without acemegacodec so i am in front of a dilemna.
    I am sure you can help me in that topics. maybe 1 patch exist to fix this kind of problem.
    Thanks for your assistance
    Laurent

    hi Laurent!
    Then I install the codecpack, (that works when i was using last version of itunes), and itunes new version crashes.
    gaah. okay, this is
    b speculation
    that is partly based on the few reports i got in about the K-Lite Mega Codec Pack 1.38 "breaking" working copies of itunes 5.0.x.
    what i noticed with the details of that mega codec pack was that it contained all the
    b QT 6.5.2
    codecs. so my suspicion is that
    b either
    it was installing a version of QT 6.5.2 somewhere on the computer that itunes 5.0.x thought it should be using (resulting in 5.0.x crashing because it needs at least QT 7.0.2 to run),
    b or
    the old QT 6.5.2 codecs were desperately confusing the existing QT 7.0.2.
    so, perhaps try to see if you've got a new copy of QT 6.5.2 somewhere on your machine after you've installed that Codec Pack, and uninstalling that. if you still get errors (or different errors), try downloading and saving to your hard drive a copy of the standalone QT 7.0.3 installer. (run the installation from there rather than online. switch off antivirus and antispyware prior to the install.)
    http://www.apple.com/quicktime/download/standalone.html
    keep us posted on developments.
    love, b

  • Itunes 5 wont work

    I downloaded itunes 5 a couple days ago. i opened it and it worked fine. the next day i tried to open it and got the error message "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." so, i deleted itunes and then downloaded and reinstalled it. that still didnt work. i tried reinstalling it several times, nothing. if anyone knows a way to fix this problem, please tell me.

    i'm having the same prolem on my computer, quicktime doesn't work, itunes doesn't work...meaning when i try to open itunes or quicktime it says its open in the docking area but it does show up on screen. when i try to open a file with either, they wont play....when i open up Pro tools then open itunes then it shows up on screen same with quicktime, but they still won't play files....HELP!!!

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