ITunes prompting me for an old ID and password to play purchases made with my new account

I have been purchasing music with my current ID since 2007. I have recently noticed though that some music bought with this account will no longer play unless I give a password for an old account (pre-2007). Luckily I have receipts so can prove which account was used. In "Get Info", the old account name is given even though in the receipt, it shows that it was bought with the more recent account.
Anyone had the same issue? Suggestions on how this happened and what to do next?
I am a former MobileMe user but not sure if that has anything to with it.

If you know the account's id and password then you should be able to authorise that account on your Mac's iTunes via the Store > Authorise This Computer menu option - you can have more than one account authorised on a computer's iTunes.
You won't be able to play them with your new account, all content from the store is tied to the account that downloaded it.

Similar Messages

HT5577 When I bought a new computer with Windows8.1, iTunes wouldn't accept my old ID and password, so I set up a new ID and password. Now I can't locate or sync my old library of music onto my iPOD. Any ideas?

when I bought a new computer with Windows8.1, iTunes wouldn't accept my old ID and password. After entering a new ID and password I got in, but now I can't sync the music that was in my original library. When I try to sync a message says that music will be removed from "other" libraries, so I know they're out there somewhere. Just can't get to them. Any ideas?

- Is the computer authorized for the iTunes account(s) used on the iPod?
- Are you syncing or manually managing music?
- In iTunes if you go to Preferences and then go to the Devices tab, what date is show for the iPod backup? Is if before you switched computers?
- Your iPod sees the new computer as a new library/computer and you can only sync to one library. You need to restore you iPod from a backup. If that bacup is hosw in Preferences, restore from that backup.
- If the backup is after you switched computers, you have two options:
--- Try to make a backup by right clicking on the iPd under Devices in iTunes and selecting backup.
--- If you can't make a backu, can you get one from the backup of your old computer. It is located here and yu may have to have show hidden files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

I have changed my username and password but the apps are still asking for my old username and password. How do I change that

I have changed my username and password for my apple account but the apps previously linked to it are still asking for the old info. And I don,t know it so that's why I updated it

Apps are permanently tied to the ID and password used to purchase them. If you do not remember that information, you cannot update them. If you ned these apps, you will have to repurchase them under your new ID.

Old name and password won't work when networking to new Win7PC.

I have a name/password problem when trying to network a new Win 7 PC via a new Netgear 2200 Router to a MacMini.
It networked 100% OK with the old XP System and old Netgear Router, but now when I click on the PC icon that shows up in Workgroup the old password doesn't work and there is a different popup menu that won't allow the old name and password.
Interestingly the Mac Mini still networks with the XP laptop using the old pupup box with name and password.
Netgear say it's not their problem - even though they list 'mac compatible' on their box.
The PC manufacturer (Acer) say Mac issues are outside of their free technical support.
Apple support said the Macmini was 'out of warranty'.
So I'm stuck using a USB stick or email to transfer files from one to the other!
Please help, I need that network connectivity back asap.

Option 1
If you've enabled root logins, log in as root and promote the other user to an admin.
Option 2
Recover your entire system from the last Time Machine snapshot taken before the damage was done, if you know when that was. Afterwards you can restore any data that has changed since then from a later snapshot. If you’re an advanced user familiar with the shell, there may be a quicker fix, but I prefer not to get into that.
Option 3
Back up all data, then boot in single-user mode (command-S at startup.) When the text stops scrolling, follow the prompts to make the boot volume writable. Then enter the following command very carefully:
rm -i /var/db/.AppleSetupDone
You should get the following line of output below what you entered:
remove /var/db/.AppleSetupDone?
If you do, then enter
y
and press return. Then type
reboot
Press return again. The system will boot into the Setup Assistant, as if you were setting it up for the first time. Skip the prompt to transfer information. Create a user with the same name as the old admin user. Log in and test. You may need to recreate your other user accounts, if any. Their files won't be deleted.
Option 4
If you're not comfortable with any of the above options, get someone more experienced to help you. One way to do that is to make a "Genius" appointment at an Apple Store. It's a free service.

I have changed my computer three times and I'm having trouble playing previously purchased/downloaded songs. itunes is prompting me for my user id and password everytime I click on those songs I had puchased. I had also changed my user id

I appreciate any help or assistance you can share with me. thank you very much.

Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

HT204053 I deleted my old Apple ID. All updates I try to apply ask for the old ID and Password. When I enter it, it say it doesn't exist. What do I do know?

How do I download updates for apps that I downloaded with an old Apple ID that I have since deleted?

Why would you delete your account?
You need to enable the account.

Music, iPhone asks for apple id and password when playing music.

My iPhone 5 keeps asking for my apple id and password when playing an album or any song purchased through iTunes Store. Not only does it ask for it for the first song, but every one after that. Any ideas?
DGordon

Hello there, shadfly.
Is it, potentially, that you may have purchased the affected songs with another Apple ID? A great Knowledge Base article that always helps me out is:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Particularly what follows:
Authorize using the correct account name
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communizes for answers to your question.
Cheers,
Pedro D.

HT4623 I can't update my apps on my iPad because it keeps asking for an outdated username and password which is different to my current one

I can't update my apps in my iPad because it asks me to sign in to an outdated id which is different to my current Apple ID

Apps are always tied to the ID that was used to purchase them. If you bought the apps with old username and password, you have to continue to use them to update the apps.
If you changed the username because you got a new email address, sign out of your old ID in Settings>iTunes and App Store. Tap the old ID and sign out then sign in with the new/changed ID.

Write code for authentication of username and password using struts

write code for authentication of username and password using session using struts with jdbc connection..

write code for authentication of username and
password using session using struts with jdbc
connection..and please, allow me to spoon feed you!

Trying to update existing apps; will only prompt me for an old iTunes account that does not exist any more

How do I get a prompt for my new account when updating existing apps? I had used one of my sons account for most of the apps on my iPhone. I have since move up to a iPhone 4S and created my own account to use iCloud. But everytime I try to update the exiting apps I am prompted for a password to my sons account. I am logged on to iCloud with my new account at the same time.
It looks like the apps retain some kind of tag to the original account used during download.
Any help would be appreciated.

Change the account in the iPhones settings

Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split i have a new laptop and now it keeps asking for the old ID or it'll erase my apps bought on theold account.

Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split up and now im trying to get all my apps and info onto my new laptop with a new account but it keeps asking me for the old apple ID which she is still using and she changed the password. i tried backing it up but still nohing. When i try to back up purchased items being apps etc its keeps asking for the old one. help

See Recover your iTunes library from your iPod or iOS device. But you'll still need the password.
Once you have the computer authorized to use the account she could change the password again to stop you buying apps on her card (assuming it's not on yours!). It would lock you out of upgrading them too but they should work unless she uses the deathorize all feature.
It depends on how amicable the split is...
tt2

HT1918 I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play. Any suggestions?

I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play. Any suggestions?

Why would you create a new account?
All purchases will be tied to the account from which they were purchased.
You will have to authorize your computer for all the accounts from which music is purchased.

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID

My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID Just got an iPad air 2 so my iCloud and family sharing is with the one that's disabled. Which I don't know how to switch to my new one, so I trying to erase my apps that won't load and just re download them with my new ID that is being used with the iTunes n app store but I can't even find most in purchased plus it's saying that I can't get it cuz that ID is not with family sharing but I donT know why it would not be. Please someone help.

OOk so I have my new Apple id in my iTunes account but my old Apple ID is the one that is in the iCloud account which is the Apple ID have been using for years and the reason I cannot get it on this abled is because somebody was using my credit card or debit card that was on file for family sharing and it was a stolen iPhone from my account so they had to disable my Apple ID and I could not use my debit card anymore on any Apple ID ever again they said because of it so I can't get it not to be disabled and I can't sign into iTunes with it I already have signed out and signed in with my new Apple ID for iTunes it's just iCloud is not letting me load anything so pretty much what I've been doing is I have to erase every app and then re-dumb going to iTunes and re-download the apps again but the only issue is that I still have a disabled Apple ID as my iCloud settings and my iCloud family sharing in all of that so I'm wondering how or is it possible to change my Apple ID for iCloud specifically because when I go into Icloud and settings and go into my name where my Apple ID is the one that's disabled it doesn't say anything about log out or sign out or anything like that it just says to put the password for it so is there a way to change the Apple ID for my iCloud so that my iTunes in my iCloud is the same Apple ID?

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have. What shall I do to get Adobe up and running?

when you were install your cs3 you should have been prompted for you serial number. were you?
if not, you probably didn't properly install cs3. copying/migrating/moving etc is problematic.
if yes, did you see any error messages during installation?
if yes, attach a screenshot of the error message.
if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

ITunes prompting me for an old ID and password to play purchases made with my new account

Similar Messages

Maybe you are looking for