Itunes promted me to update my software and my iphone 4s froze with the bar underneath the apple logo. I pushed the home button and start for 10 secs. Now itunes is saying restore to factory settings, it says in itunes I backed up . Should I reset?

Now itunes is prompting me to restore to factory settings. Can I get back all my info from my backups?

Thanks. The prompt it is giving me is if you are expeirincing problems with your iphone you can restore its original settings by clicking restore. Should I click that? It is saying my iphone is in recovery mode.

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    I haven't been able to find any answers that solve my problem.  My Ipad will not leave the Apple logo.  I hold both buttons and the screen goes black and then the Apple logo immediately pops back up.  I can't get the red slider screen at all.  No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.

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    my ipad2 stuck in apple logo to home page rebooting loop and cant charge to 100%

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    I've update my iPad to iSO6. Now saying connect to iTunes, which is saying my iPad in recovery & to restore to factory stting & all media & data will be ereased. I DOT NOT WANT THIS TO HAPPEN. What can I do?

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  • Unsuccessful update via iTunes. It asks to restore to factory settings.

    I was trying to update via iTunes and it said unsuccessful update. Why I do not know i didn't do anything while it was updating. Didn't even touch the computer. It says i have to restore the phone to factory settings. Is there anyway I can keep this from happening? It says iTunes has detected an iPhone in recovery mode. You must restore this phone before it can be used with iTunes. Then when i try and restore it it only says restore to factory settings. I will lose all data, photos and videos on there.

    Same thing happened with my iPhone 4S - no one is any help.  Thanks Apple for such a crappy update!  I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone.  Sheesh!  If someone has a solution to this it would be greatly appreciated.

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  • If Your Getting The "Restore To Factory Settings"  Helpful information

    *note restoring back to factory settings will wipe your ipod clean of any information that wasnt on it when u first recieved it"
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    i'm glad i could help, trust me i was there for ages trying to figure the error out and i spent a very long time going thro tons of messages but seemed like i was only one with the error. but thankfully my ipod is working now and hopefully it will help other people with same problem

  • I am Having iPOD Classic 80GB.On Sync. a message tells that it is not able toread the ipod contents -restore to factory settings-on restoring it tells that it can not be restored as it has files that are used by other applications. Pl advice

    I am having iPOD classic 80GB . I Have the 10.5Latest Version of iTunes installed. When I go for Sync.It tells me to restore to factory settings as it is unable to read the contents. On restoring it tells : unable to restore as this has files that are in use by another application. I have no idea what to do now. Pl advise. Thanks

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    Possibly... contact the photo center and ask them if they offer such a feature or app.
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    It's in recovery mode. Anything that was on the phone and not already backed up is already gone.  You have no choice but to restore.

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