ITunes purchase listed as "protected"

I purchased a song from iTunes and after the purchase am unable to transfer it to my ipod. what does it mean when a song is a "protected AAC audio"???

nananat wrote:
what does it mean when a song is a "protected AAC audio"???
It means you acquired a song that is copy-protected with Apple's vendor proprietary DRM scheme. If it does not play, you need to authorize your computer to play songs purchased from that account.

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Films and/or TV programmes cant be redownloaded in all countries. If some show in the Purchased tab in the iTunes store app on your iPad but not all then have you changed countries since buying them, are they still in yoru country's store, and are any hidden : http://support.apple.com/kb/HT4919
If you can't redownload them then do you have copies of them on your computer's iTunes library and/or on your backup of your downloads/library so that you can sync them back to your iPad ?

I have had three seperate credit card charges from itunes but I haven't ordered anything and they do not appear on my itunes purchased list.

Why do I have mystery charges??!!
Hi I have been charged three seperate transactions on my credit card statement from itunes. I did not make these purchases and I have checked on my itunes purchase list and they do not appear. How or why did this happen? What can be done to prevent further false purchase transactions? I have already informed my credit card company.
Thanks :/

If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle. I would, however, suggest that you change your password to your Apple ID, using one that will be difficult to guess, just as a precaution. You can also go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store, though if the false charges didn't come through them, there will be nothing they can do.
Regards.
Regards.

HT203164 I have purchased several books on tape via my computer and now want to sync them to my ipod....I can't find the appropriate buttons to do that. Also though I have receipts for books purchased they are not showing up on my Itune purchased list.

I have purcase several audio books via Itunes and they are on my computer however I have been unable to figure out how to transfer (sync??) them to my Ipod. Also I have receipts for several Itune audio books but they are not showing up on my purchased list. Help!!!

lizdance40, audio books are NOT available for redownload. Books with words areavailable for redownload.
See:
http://www.tuaw.com/2013/04/03/audiobooks-are-not-backed-up-by-icloud-can-only-b e-downloaded-o/
In the future please do not post incorrect information
lizdance40 wrote:
If iTunes still carries the books, they ARE available to download from the cloud, either to the computer or your iPod Touch directly.
Open iBooks on the device and tap on 'purchased'.
download.
iTunes does not garentee to carry a book forever, a serious flaw. If you can't find the book in iTunes anymore and didn't keep it on the computer, or backed up, it may be gone.
To add audio books to the iPod;
you have to check the box at the bottom section of the Books screen that says, "sync audio books"

Why is my Itunes "Purchased" list empty?

My Ipod is missing "Ten Million Slaves" by Otis Taylor, I would download it again, but not able to. I checked my computer in the music and media files and its not there either...and not on the Ipod. I went to the Itunes store and there are no purchases listed under my account under the quick lnks "Purchased" (NEW).

My problem is solved
https://discussions.apple.com/thread/3033439?tstart=0

Itunes Purchased List...2 of everything!?

Hi
I wonder if any one could possibly help me!
I signed in to my area on my computer and opened itunes as usual and went into my purchased list, and realised it had grown quite substantially...i have two copys of everything!? Any idea what i may have done, and how i can rectify it? I dont want to plug my iPod in or it might put them all on it again and i really dont want that!
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While running iTunes 6.0.4.2 on my Windows XP x64 machine, iTunes does not recognize my Pioneer DVR-109 CD burner.
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HT201359 my credit card shows an iTunes charge that I don't recall. How do I find out what the purchase is? I've tried App Store and iTunes purchase list, but they only show items...not receipt numbers

I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??

You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
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ITunes Purchased Songs are Protected files don't play on iPod

I purchased a whole album from iTunes store - they play on iTunes and download to the iPod however the iPod just skips over the song and won't play them. I have done everything advised by iPod support (re-load/update software, RRR, deauthorise, authorise PC, burn to CD disk and re-load) Nothing has worked.
These song files are MPEG-4 Audio file (Protected) therefore even when burnt to CD they remain in this format.
Can anyone help with how to get my iPod nano to play them OR get iTunes to un-protect them.
Thanks

Did you just change your signature? If not, do I feel dumb!
Okay, now I understand. Odd. I have five different computers authorized to play the few songs I've bought from the iTunes store. And those tunes are currently playable on both my iPod and my wife's. So you should be able to do it too - I think.
I can think of two possibilities. First, Apple just recently delivered a new iTunes version and an iPod update. You've installed both? Second, I recently went back and looked at the iTunes terms of service because at the last user group meeting we had a little disagreement over them. One sentence seemed more vague than I remembered it. What I recall is that up to 5 computers can be authorized - but what I just read was 5 devices. I wonder if in a recent update Apple is suddenly counting computers and iPods toward the 5 device limit. Could that be affecting you? (I'm an update behind right now and I haven't bought any music from the iTunes store in about a year.

Bought a tv series from my iTouch, only 8 episodes show up as available on my computer/iTunes purchased list

I recently bought an entire season of the West Wing from my iTouch, and when I plugged my iTouch into my computer to sync, something went wrong and only 8 episodes show up on my computer and as available for download from the "download purchases" thing on iTunes. My iTouch is having problems syncing with iTunes properly, so they're still on my iTouch, but I'd like to get them onto my computer, too. Any ideas of how I can solve this?

Are you using the same Apple ID for your iPod and the iTunes store on your computer?
In some countries re downloading certain content types is not allowed. Up until recently even though I had purchased a Movie from itunes I was not allowed to redownload movies. Music - Yes, TV Shows Yes, Apps -Yes.
Here is an article about recovering your iTunes Library from your ipod that may help
https://discussions.apple.com/docs/DOC-3991

Why, even if I disable my itunes purchases list when I sync my iPhone, that playlist keep appearing in my device?

I have tried again and again but I cannot get those albums I've sold out of my iPhone. I don`t want to remove them. The main problem is that I usually play randomly and I'm tired of listening to the same music. I would like them not to sync if I don't want to... Any ideas?

If your iPhone was configured with an iPhone configuration utility, etc, you may have accidentally set parental controls. Check for both a profile (Settings > General > Profiles) or Parental Controls through iTunes.
Both can be set to block downloads or access to apps that will remove the iTunes app from your device.

ItUnes purchased songs that were lost or won't play on my computer

On my iTunes purchased list it shows some songswith an exclamation point on the left. When I click to play it states the song could not be used because the original file could not be located. My ITunes sore sho i purchased the song on this computer. How can I get the songs back?

Try re-download from your Device:
To download previously purchased music to your iPhone, iPad, or iPod touch
Open the iTunes Store on your device.
Make sure you are signed in with the same account used for the original purchase.
Tap Purchased from the bottom navigation bar.
On iPad, tap the media button in the upper-left corner.
Tap Music.
Once you've located the music you are looking for, tap the download button.
Note: To download all songs from a purchased album, tap on the Album's toggle button to switch to Album view.

Cannot download previous iTunes purchases

I have purchased 172 songs, which I can see on the iTunes Purchased list. However, iTunes on my PC only shows 73 songs have been downloaded. I have tried to re-download these via iCloud, but when trying to do so it is showing the songs have already been downloaded. Looking at my old iPod most of the 'older' purchases are stored on the device. The iPod will not sync with iTunes on my PC. When connecting the iPod I am informed the iPod is synched with a different library. My iPad also has different purchased items. I had to reinstall Windows 7 on my machine, which would appear to be the cause of the problem.

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Can i get list itunes purchases in text format?

I would like to have the list of all my itunes purchases in a file format, preferably in csv format.
Is this possible without a lot of manual entry?
TIA
JP

James Palmer2 wrote:
I would like to have the list of all my itunes purchases in a file format, preferably in csv format.
Is this possible without a lot of manual entry?
TIA
JP
If you still have all your purchases in your library, then yes, it is very easy.
Create a Smart Playlist with all items that have Kind contains Purchased or Protected. Right-click that playlist, and export as a text file. Paste the contents of the text fille into Excel, and Save As a CSV.

Purchased list on itunes disapeared

Has this happened to anyone? I had purchased a song on itunes and then I synced my iphone so it would be added to it. I have always synced my purchased list to my iphone, I did nothing diferent then what I have been doing all along. The next night when I went to purchase more songs I noticed my entire purchased list was gone except for the song I had downloaded, and the list was gone from my i phone too. I still have the songs in my library but I can't sync my library to my iphone.
Can anyone shed some light on this. I don't understand what happend
do I have to make a second purchased list on my own now or can I drag the songs back to the purchased list? So I can sync them back to my iphone.

Yes, you can drag the songs into the purchased list.
If you just have a few and know which ones they are, it should be easy. If you have a lot from getting the free singles of the week, set your view options to view KIND. Purchased tracks are KIND = "purchased ..." or "Protected..."

ITunes Store "Purchased" list doesn't include all items actually purchased

I noticed that some songs seemed to be missing from the "purchased" list of songs under ITunes Store. There are 358 items listed. I created 2 smart playlists "Kind Contains Protected" and Kind Contains Purchased" and got a total of 383 items, and it includes the songs I noticed are missing from the Purchased list.
However, If I go into my Purchase History, the songs show up there! What could cause the Purchased list from not showing everything?

Try:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Are you saying that it is not listed here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Is the computer signed into the same iTunes account that purchased the song?
Is it listd in your Purchases History? iTunes>Store>View Accountc>login>Purchase History?

ITunes purchase listed as "protected"

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