ITunes Purchase Not Playing - No Error

Just bought "The Sum of All Fears" from iTunes, and downloaded to my G4 with OS 10.4.8 and iTunes 7.0.2 and Quicktime 7.0.4 installed.
Have viewed an iTunes movie before on this box but this one's not playing correctly.
Won't initialize in iTunes; will open in Quicktime but only a grey screen while the numbers indicate the file's playing.
How to get a store credit so I can re-download? What to do?
Thanks,
Jan McLaughlin

Report your problem via this page http://www.apple.com/support/itunes/store/download/ and fill out the form at the bottom.
MJ

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Itune purchases not playing

I have purchased a few songs on itunes and downloaded them to my ipod. They have played fine in the past but on select occasions they do not play. When selected, it appears the ipod will not read the song and reverts back to the main menu. Other times, it allows them to play. This only occurs on songs I have purchased but does impact them all at once. Songs originating from my CD collection are unaffected. Any thoughts?

Is your iPod sofware current? Purchased music not playing on the iPod can be a symptom that it's software is too old.

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

Purchased songs from Itunes STILL not playing on ipod mini

I read all the posts about this issue, of purchased Itunes songs not playing on ipod. I deauthorized the computer and all computers associated with the account. then re authorized them. I reset the ipod several times, and also restored the ipod. I reinstalled the itunes software. I changed the sync to manual. removed one of the purchased songs. reauthorized the computer, then manually added the song back. I renamed the song. I even tried with downloading the free song. Any other suggestions. It made me look bad when after all of this I still could not fix the users issue. Other than declaring it a HARDWARE issue, I thought there could be a registry setting with the authorizing that did not happen properly. Has anyone else experienced this issue , and NOT been able to fix it. It would really appreciate any advice. My only conclusion was hardware, and the user states they had already spoke with apple who declined to help.

It may be an authorization issue. Both iTunes and the iPod need to be up-to-date.
Usually, you need to play at least a part of songs purchased from the iTMS within iTunes to authorize them. They won't copy to your iPod until you do this.
How to transfer Purchased Music from iTunes to your iPod
iTMS Song and Computer Authorization
If you've played & authorized them in iTunes and they still skip, try this. De-authorize the computer in iTunes/Advanced menu, then re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store within iTunes. It should ask you for your Apple ID and password, and then the computer will be authorized again. Sync your iPod with iTunes, and those songs should play on the iPod once again.
Another common cause of this is not having the latest version of iTunes.
If you are using the latest version of iTunes (6.0.4), then you need to make sure your iPod software is up to date also. Get the iPod Updater software, install it, run it and update your iPod.
When you have done this, authorize your music in iTunes by playing a few seconds of it within iTunes, re-sync your iPod, and it should transfer by whatever synching method you choose.
If the above 'standard' fixes did not help, then it's a bigger problem that I can diagnose...

I recently upgraded from an iphone 4 to a 4s, but now all songs purchased from iTunes will not play via my phone. Any idea how to fix this problem?

I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. Any ideas?

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. When I try and play them I get the message "this computer is not authorised to play this song, authorise your computer now". Any ideas?

Hello, quckvic.
Thank you for visiting Apple Support Communities.
You will need to reset your Apple ID password via the steps in the first article below. Take a look at the option that refers to answering the security questions. Since you do not have access to the email account and if you are unable to answer the security questions, see the second article.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Contact Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

ITunes 12 not playing ANY videos

I am looking for help with iTunes 12 not playing ANY Purchased Videos or Previews. I am running Yosemite and since installing both none of the videos work. I only get the HDCP error messages. I have nothing else hooked up to the Macbook Pro Mid 2012. I can transfer videos to IPAD and IPHONE without any problems, just can't watch shows on my laptop. Didn't have any of these issues prior to the two recent updates; both HD and SD worked just fine.

I am having the exact same issue after I upgraded my early 2013 15" Macbook Pro Retina to Yosemite. I am unable to play any of my iTunes purchased movies either from iCloud or locally from my computer. I receive the HDCP error. I have no external monitor connected nor am I using AirPlay or anything of that nature. I even tried manually switching graphics cards and can't get any of them to play.
I have a hunch that it has something to do with the Yosemite upgrade. Before I upgraded my OS, I did download and use iTunes 12 on Mavericks and had no issues playing my content. However right after the upgrade, I received the errors.

HT1349 My songs in iTunes are not playing all the way through on my MAC or my iPod?

My songs in itunes are not playing all the way through on my MAC

Quicktime Player should already be installed on the Mac. If you transferred Quicktime from a VAIO it will not run on a Mac -- no PC software will without using a special interface.
Right click or control+click on one of the files, then > Open with Quicktime Player.
I already suspect that since these files will not play completely on any of your devices that you have an incomplete download.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can redownload your available previous purchases.

TS1702 some of my songs on itunes will not play

I purchased the Iphone5 and moved all my info, songs, apps from my Iphone 4 over to my new phone. Now most of my music will play but about 50 songs will show up on my iphone in my Music App but they will not play. I'm so frustrated. I can't figure out why they won't play. Can someone help me?

Hey ronserickson,
Thanks for the question. If I understand correctly, the songs do not play completely. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Songs in iTunes may not play back completely - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Why the audio of my video in my itunes is not playing when i fullscreen it? :( HElp me please..

why the audio of my video in my itunes is not playing when i fullscreen it? HElp me please..

Hi eversonjm,
Thanks for using Apple Support Communities. If you are out of authorizations but only have 1 computer, deauthorizing all computers and reauthorizing your correct computer might be a good idea. See this article for instructions:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
If after deauthorizing and reauthorizing your computer, you are still not authorized for the 96 songs, this article has some steps for seeing the account name that was used to purchase a song, in the event that a different account may have been used:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Cheers,
- Ari

Itunes movie not playing

Movie i bought on itunes will not play on my computer. it was playing when i was downloading the new itunes but since that finished an error message says that the movie cannot be played on this computer. what can i do?

it was playing when i was downloading the new itunes but since that finished an error message says that the movie cannot be played on this computer.
What's the precise text of that error message, please?

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Yes, the tracks were purchased in the iTunes store. I'm sure that DRM is the culprit. Seems like an obvious answer now that I think about it.
Thanks for the help.
Mark

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Hi Josh,
I have exactly the same issue. I also have many songs I purchased on iTunes that will not download. It seems random. I have 3 recently purchased albums that only half the tracks on one album will download, most on another, but only 2 on another. It's annoying! I keep tapping download and they just give up saying Cant connect to iTunes'. Even though it is.
Regardless, I have too exactly the symptoms you described, but had them periodically before today. Again, not sure if its related, but have you recently got an Apple TV?

My itunes would not play purchsed songs after downloading from Ipod

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I had a similar thing happen to me, I recovered my purchased songs from my Ipod some played but some didn't. I would say the ones you can not play even after authorizing them are currupt. Just click this link http://www.apple.com/support/itunes/musicstore/lostmusic/ at the bottom of the page under the heading "Email Support" Fill out the basic info and tell them you have lost your bought music. they should email you back telling you they have set up a download quere and how to redownload your songs without having to pay for them again. Just keep in mind it may take them up to 3 days to reply to you

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sorry it's not my apple id. it's my icloud email/account. after i updated to ios 8.1.2 my icloud acct on my phone is wrong. it's using my old college email address instead of my current icloud account email. my old college email address *used* to be my apple id, but i changed my apple id to my gmail account a few months back. anyway i can't "sign out" or delete the icloud account bc it thinks my college email address is my icloud account and it keeps asking for the password. so i'll type in the current password for my icloud account and it says it's wrong and i need to retry or change the password, which i've already done twice and nothing changes. probably bc its asking for the password associated with the college email address it thinks is my icloud acct.
i can access icloud on my desktop without a problem... make any sense? do i have to restore my phone now or is there a solution? i've wasted the last 2 days trying to figure this out. i can't send or receive emails on my iphone bc of this. which really ***** for work.

ITunes Purchase Not Playing - No Error

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