ITunes purchases will not play on new iPod

I have purchased a new 60 gb video iPod to replace the one I just lost on the freeway (motorcycle). My last one played
my iTunes purchases fine, but my new one will not. They are skipped over. I see the song name but then it skips to the next song. My regular mp3s play fine.
I have an Audible account through iTunes and my Audible purchases play fine. I tried
(http://docs.info.apple.com/article.html?artnum=303854):
* Restoring and updating the OS in my iPod
* Deauthorize and reauthorize my account in iTunes.
* Recreate the iTunes Library
I also tried this from the page (http://discussions.apple.com/thread.jspa?messageID=1770668??)
The iPod sometimes forgets it is authorized to play the songs.
If this happens;
1 - Quit iTunes
2 - Restart iTunes
3 - Open the iTMS and log in
4 - Play a purchased song
5 - Resync the iPod)
Can someone please help me? I have purchased many songs in iTunes and I'd like to play them. One thing in that last solution mentions playing a purchased song while logged into the store. Does that mean through my "Purchased" area or somewhere else?
Finally, since my iPod serial number is registered under the same apple ID as my iTunes account, why can't it check that way?
Thanks!

I meant to mention that I bought a new song from iTunes since getting the new iPod hooked up as a 'test' and it will not play either. I thought possibly the older purchases were associated with the other player...
Thanks

Similar Messages

  • Older itunes purchases will not play on newly authorized computer...

    before i got an apple id i was using my aol account for my itues account id.  eventually got an apple id which i've used to make purchases over the last couple of years.  just got a new computer and the songs i purchased with my old aol itunes id will not play on the new computer.  when i try to authorize the song using my current apple id it says my computer is already authorized to play the song.  any ideas?

    I meant to mention that I bought a new song from iTunes since getting the new iPod hooked up as a 'test' and it will not play either. I thought possibly the older purchases were associated with the other player...
    Thanks

  • ITunes music will play on iTunes but will not play in my iPod

    I downloaded music from iTunes. It plays on my computer and shows up on my iPod. However, it will not play. When I attempt to play the iPod says "now playing" skipping all 25 tracks. The music is in the purchased, artist, music, etc. folders.
    Any thoughts?
    G4   Mac OS X (10.4.3)  

    You will be able to post a new topic in almost every Forum (not a Category)
    E.g, click on Forum: Using iTunes for Mac and you will see a 'Post New Topic' icon at about top left of the window.
    Use the 'Add to Library...' option from the File menu and navigate to the DVD.
    Be sure to tick the checkbox ' Copy files to.....etc.' in Preferences>Advanced>General.
    M
    17' iMac fp 800 MHz 768 MB RAM   Mac OS X (10.3.9)   Several ext. HD (backup and data)

  • Music will not play on new iPod touch (5th gen.)

    Some music will not play on my brand new (5th gen.) iPod touch. I see a "play" arrow blinking next to the battery icon. Any clues on what the problem is?

    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music amd resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Recent iTunes purchases will not play on my iPhone after recent update.  Grey cloud and red arrow syndrome.  Please help?

    Hello,
    I need a bit of help.  I have made a handful of itunes purchases over the past few months.  Yesterday, I updated both my itunes and iphone with the latest updates.  Now, after the update on my iphone I can not get my recent song purchases to play (they played before I updated my phone).  There is a greay cloud with the downward pointing red arrow.  When I click the cloud/arrow nothing happens and it won't download.  I've tried a handful of things that I have found on these forums to no avail.  I've reset software, checked/unchecked this box on my phone and on itunes on my computer, removed and re-installed.  I know this is all a litle vague on what I have done, but please know I've tried and tried all kinds of advice.  Now, I have tpo reach out to the community and see if there is soomehting else that may work.
    Thanks,
    BG

    Hey bgojdics!
    You may want to try downloading these purchases to your phone using the past purchases list:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told they will not play on my iPod Touch. I haven't had any problems before with movies. Any suggestions?

    I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told these movies will not play on my iPod Touch. I haven't had any trouble in the past with digital copies syncing to my iPod Touch. Any suggestions?

    See:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    iTunes: Sync purchased HD videos to iPod or iOS device
    Assuming yo have a 4G or later iPod. only those support HD

  • HT204088 Deauthorized all commputers on my account, then reauthorized mine only.  SAYS its authorized BUT WILL NOt play any new music I purchased.  Says it is not authorized to play so I authorize THEN it says already authorized BUT wont play!!

    Deauthorized all computers from my account.  Which now I think I should have not done!!  I reauthorized mine only BUT now I can no longer play any new songs purchased without it asking me to authorize my computer??  When I authorize it tell me my computer IS ALREADY authorized??  And still will not play any new music I purchase.  PLEASE somebody help??

    Check if this article will help:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389

  • S my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!

    my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!

    Try:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It states the file cannot be found.  What happened to them and where are they?

    I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It says file cannot be found.  What happened and where are they?

    When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
    So have you:
    renamed songs?
    moved them to a different loaction on your computer since you imported them into itunes?
    deleted them since you imported them?
    stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
    ... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player?

  • My iTunes purchases will not download to my iPad gen4. Keeps giving the message" download error tap to try again"

    My iTunes purchases will not download to my iPad gen4. Keeps giving the message" download error tap to try again"

    I have the same problem. Did you get yours resolved?

  • What do you need to do if your itunes songs will not play on the macbook pro?

    what do you do need if your itunes songs will not play on a macbook pro?
    Message was edited by: 4801832361

    You can probably import into a modern version of iMovie (8 or higher).
    If you just wish to view the videos the free VLC player can play them back.

  • I recently purchased a new computer and tried to move my itunes music to the new PC, I am not savay on computers, but music will not play on new PC, error (!) will not play and have to locate.  Why is this please help.

    please help, someone that doesn't have the savay on moving music from an old pc to a new pc.  Music will not play message comes up and have to search. also purchased music from iPhone and does not show on my music library on PC.  This is very frustrating.  Thank you

    It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
    You shoud find that the FindTracks script is able to repair the links in your library.
    I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
    tt2

  • Why do my songs and audio books keep getting erased when I add a new book?  Now some books will not play and the iPod does not keep track of where I was when I pause a book, leave for music and then go back!

    About a month ago I added some new audio books to my iPod Classic and then after disconnecting, I discovered EVERYTHING had been erased. 
    I had to restore through my iTunes but then I could not load my music back on.
    I uninstalled / reinstalled iTunes and completely reformated the iPod drive.
    I successfully got my music and books back on but then added a new book two days ago only to discover everything got erased AGAIN!!!
    Of course, my 1 Year Warranty was up about a week before the first incident.....
    I formatted the iPod again, uninstalled / reinstalled iTunes (it was freezing during sync) and downloaded all my music and books again.
    Now I have several books that will not play (they play on iTunes and they played on the iPod before all these events) and the iPod does not keep track of where I was in a book when I have to stop and go to something else.
    Does anyone know what is going on with this thing???  I have a 5th Gen Video and in all the years I've had it, I've NEVER had problems like this! 
    Does anyone have any ideas on what I can do to get my iPod Classic up and running properly again?
    Thanks.

    When iTunes/iPod sync process failed due to timeout, the iPod, has only the initilaised  filesytem structure at the start of the Sync.
    The timeout failure could be due to
    Bad hardisk - do the iPod disk diagnostic, refer to this excellent post by tt2
    Slow USB port or resource - Dont use any USB hub, disconnect all other USB devices while syncing
    Timeout due to Antivirus or other plugins - disconnect from Internet and stop the Antivirus or monitoribng software if you are syncing.
    Preferably stop doing other things while syncing this ancient device, which the latest iTunes designer, think will soon be extinct.
    Have a nice day!

  • Purchased songs from Itunes store will not play the whole song in Itunes now. I have tried everything in the book., Purchased songs from Itunes store will not play the whole song in Itunes now. I have tried everything in the book.

    Since I upgraded from Windows Vista to Windows 7 purshased songs with I tunes will not play the whole song on my computer Itunes library or when transferred to my Ipod.  I have tried everything and still no luck. Any help?

    did everything included deleting the songs and then redownloading them from the purchased section of the itunes store?

  • Itunes videos will not play on Itouch-- HELP!! (please)

    I recently purchased an Itouch, (& I love it!!-for the most part) I just have one issue... none of the videos I purchased in the Itunes store will play on it! They will transfer without issue, but when I try to play it on my Itouch I get this message: "This movie could not be played". So my tv shows, music videos, AND movies will not play! (note: all were purchased/ downloaded from the itunes store). [They will play on my old Ipod mini tho...)
    I have spent two days perusing Apple support and all over the internet looking for a fix... nothing is working. I have the latest edition of itunes and everything. I have reset my Itouch, taken everything off and put it back on. I have un-installed and re-installed itunes... I have also done all of the trouble shooting steps... like the downloading of the sample video...
    One message board told me that I could go to Advanced> Create Iphone or Itouch version & that should do the trick... nope. It's not even an option for me... and since I don't have QuickTime PRO it won't let me convert and export my videos either.
    I am rather distressed about this, so I really hope you can help me.
    Thanks!

    Lesley W wrote:
    It won't come up as an option for me either and I have an Ipod Classic, so it doesn't even seem to be one type of Ipod. It's driving me loopy!
    I don't understand what your iPod model has to do with your version of iTunes...
    ... this option is in the iTunes' Advanced menu... if you have the latest version of iTunes installed, it would be right there... only grayed out if you don't have a video file selected.

Maybe you are looking for

  • Anyone uploaded video from a Canon Mark III to Final Cut Pro X?

    Can't figure out how to upload video files to Final Cut Pro X. What steps do I need to take. This is all new to me. Thanks!

  • Is it possible to add bookmarks in Reader X?

    When I have long PDF's to read, I like to read some and finish later but have to search through where I had left off. Is there a way to add a bookmark that is easy to find later on? Thanks, Calvin Reader X, Windows 7, Explorer 9

  • Use all 6 SATA connections in bootcamp windows XP

    hello, i cant seem to use the 2 non bay sata ports on my mac pro under windows XP, they seem to belong to the same intel chipset, so i doubt its a driver issue they work fine under os x anyone know a solution? or a future fix that is on the way?

  • Pools and zones

    Hi All, Just been playing around with this all (very good stuff btw!) and came across this problem when creating the pools, from prtdiag: E$ CPU CPU CPU Freq Size Implementation Mask Status Location 0 1280 MHz 1MB SUNW,UltraSPARC-IIIi 2.4 on-line MB/

  • I lost my website

    So I found this forum. But I still need help and I don't know what to do. I'm panicking because I'm making this site for a client on Muse via Creative Cloud. It started going bonkers last night, shutting down immediatly after it was started up. So I