ITunes questions haven't reset?

I'll try to make it simple because I'm sure everyone's already heard of this kind of situation.
So I was trying to make a purchase on iTunes with my phone and it said that I needed to verify my identity. Of course it brings me to the security questions that I thought I remembered, only to find out that they're wrong. This kind of thing has happened before but I waited it out for a while and the 'verify identity' pop up went away and I was able to make purchases. Though now that it's back again I decided to go in and change the security questions and I clicked save and it said that my questions were reset.
Only problem is now that when I go to make purchases on my iPhone 4s, it STILL is asking me to verify my ID and brings me to the page of the old security questions from forever ago, it didn't reset to the new ones I recently made.
I even tried the Two-Step Verification and waited the three days and everything was secure but again, still asked for my ID verification, and old security questions.
So now I've turned Two-Step off and went back to security questions. I've even restarted my phone, signed in/out of itunes, nothing seems to work.
Any ideas?

account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57

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