ITunes quickly auto-crashes on start-up
Hello,
Strange thing occurring for a couple of weeks with iTunes: it hangs after a few seconds. The window appears, then freezes within seconds. With or without doing anything else. With or without internet access, with or without an iPod/iPad connected, with or without a fresh restart. I even reinstalled iTunes, no change.
Any idea on how to solve this?
Thanks!
Think I may have found the culprit: iTunes U. I removed the files that iTunes was supposed to download (in the Download folder of iTunes) and now it starts without crashing.
Similar Messages
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As Soon As I Try To Open iTunes It Auto Crashes And It Flashes!! Help
Hey Guys,
Im Having A Problem Were As Soon As I Open Itunes It Auto Crashes.
Is There Any Way To Fix It!!!
Please HelpYou need to remove all installer file, uninstall iTunes and all related programs, then do a clean install.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Itunes 11.1 crashes when started in 32 bit mode
I'm running itunes 11.1 (126) on a new macbook air. it's running fine in default 64-bit mode but when I try to start it in 32-bit (because of some podcasts that require quicktime) itunes immediately crashes after starting. has anyone experienced the same issue and knows a solution for it?
thanks, alexstill doesn't work for me always says itunes has stopped working
Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
11.1.0.126
Application Timestamp:
52394b24
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.1.7601.18229
Fault Module Timestamp:
51fb1116
Exception Code:
c06d007e
Exception Offset:
0000c41f
OS Version:
6.1.7601.2.1.0.768.3
Locale ID:
1033
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789 -
This problem has been occuring for some time now, when I start iTunes it loads up to 20,648 Kb then crashes with the error message,
"iTunes.exe - Application Error
The instruction at "0x7c917ca9" referenced memory at "0x5e2b609f". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program"
When I click on cancel and start up an instance of Visual Studio the dissassembly says I'm in ntdll.dll in the function KiFastSystemCallRet, I think. I've tried a uninstall/reinstall with no changes. I've run memory tests and there are no errors. The problem started when iTunes was still at 9.0.x and updating to 9.1 doesn't solve anything. I have a similar problem with Spider Solitare.
I have come across other posts which report a similar message but none which get it during iTunes startup.
Thoughts.No specific ideas but take a look at this trouble-shooting article.
You could try trashing the preferences again as described in it and if that does no good it might be worth uninstalling it exactly as described and reinstalling .
http://support.apple.com/kb/TA24195?viewlocale=enUS&locale=enUS -
ITunes and Mail Crash after starting
Hi everyone,
My MacBook was working perfect, but suddenly Mail and iTunes crash and after restarting it keeps crashing and in the Apple Report appears this message:
ITUNES
Process: iTunes [805]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.2.2 (10.2.2)
Build Info: iTunes-10221201~1
Code Type: X86 (Native)
Parent Process: launchd [140]
Interval Since Last Report: 403 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 39 sec
Per-App Crashes Since Last Report: 2
Date/Time: 2011-05-02 22:11:41.088 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: FEEE4CBF-F89A-41F3-92F2-54BD586E3FB7
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000080000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreText 0x969820ef TAATMorphChainMorx::GetDefaultChainFlags() const + 9
1 com.apple.CoreText 0x96981f24 TAATMorphChain::ResolveFlags(__CFArray const*) const + 46
2 com.apple.CoreText 0x96990a7c TASCIIEncoder::EncodeWithHints(TASCIIDataCache const*, TGlyphList<TDeletedGlyphIndex>&, TAATMorphTableMorx&, TAATAcceleratedMorph&) + 116
3 com.apple.CoreText 0x9697f8f2 TASCIIEncoder::Encode() + 306
4 com.apple.CoreText 0x9697edc6 TGlyphEncoder::EncodeChars(CFRange, __CFDictionary const*) + 504
5 com.apple.CoreText 0x969abe06 TTypesetterUniChar::TTypesetterUniChar(unsigned short const* (*)(long, long*, __CFDictionary const**, void*), void (*)(unsigned short const*, void*), void*) + 360
6 com.apple.CoreText 0x969a631d CTLineCreateWithUniCharProvider + 75
7 com.apple.iTunes 0x0034dc28 0x1000 + 3460136
8 com.apple.iTunes 0x000d5d00 0x1000 + 871680
9 com.apple.iTunes 0x0064e398 0x1000 + 6607768
10 com.apple.iTunes 0x0064eecb 0x1000 + 6610635
11 com.apple.iTunes 0x00636c20 0x1000 + 6511648
12 com.apple.iTunes 0x00636ea4 0x1000 + 6512292
13 com.apple.iTunes 0x00051bc8 0x1000 + 330696
14 com.apple.iTunes 0x00044606 0x1000 + 275974
15 com.apple.iTunes 0x0003fd73 0x1000 + 257395
16 com.apple.iTunes 0x000106a3 0x1000 + 63139
17 com.apple.iTunes 0x0081947e 0x1000 + 8488062
18 com.apple.iTunes 0x0081964f 0x1000 + 8488527
19 com.apple.iTunes 0x00004fe0 0x1000 + 16352
20 com.apple.iTunes 0x00004d25 0x1000 + 15653
Thread 1:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x0000c820 0x1000 + 47136
5 libSystem.B.dylib 0x93a89155 _pthread_start + 321
6 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x941045f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x94104480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x93a89155 _pthread_start + 321
7 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.iTunes 0x00022e98 0x1000 + 138904
3 com.apple.iTunes 0x00022325 0x1000 + 135973
4 libSystem.B.dylib 0x93a89155 _pthread_start + 321
5 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93aa76fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x93a89155 _pthread_start + 321
2 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.iTunes 0x00049a33 0x1000 + 297523
3 com.apple.iTunes 0x000499bb 0x1000 + 297403
4 com.apple.iTunes 0x000498dd 0x1000 + 297181
5 com.apple.iTunes 0x00049737 0x1000 + 296759
6 libSystem.B.dylib 0x93a89155 _pthread_start + 321
7 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x80000000 ebx: 0x96981f07 ecx: 0x0000000f edx: 0xbfff97a4
edi: 0x1be2b5a4 esi: 0x00000000 ebp: 0xbfff80a8 esp: 0xbfff80a8
ss: 0x0000001f efl: 0x00010246 eip: 0x969820ef cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x80000000
Binary Images:
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0x1056000 - 0x10e2ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <1cbaf416e5276a96bd664f2e9c63987b> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1137000 - 0x113bfff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1142000 - 0x120bfe5 com.apple.DiscRecording 4.0.7 (4070.4.1) <7c105f35c674aad3a476f8959d3f3ebb> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x1276000 - 0x1294ff7 +libgnsdk_musicid.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib
0x12a1000 - 0x1363feb +libgnsdk_sdkmanager.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.8.2.dylib
0x137a000 - 0x13b8fff +libgnsdk_submit.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.8.2.dylib
0x13bd000 - 0x163efe2 +libgnsdk_dsp.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.8.2.dylib
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0x12c64000 - 0x12c67fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
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0x12d4c000 - 0x12dbefff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
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0x164f9000 - 0x1656aff7 com.apple.mobiledevice 423.1 (423.1) <b32726b240da737f0705fcd1c6082d8a> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x165ad000 - 0x167b1fe7 com.apple.audio.codecs.Components 1.9.1 (1.9.1) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x16dae000 - 0x16db2fff com.apple.QuartzComposer.iTunesPlugIn 1.1 (10.1) /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
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0x93e4a000 - 0x93e4affd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x93e4b000 - 0x93e8cfe7 libRIP.A.dylib ??? (???) <378694b494a02de1b0c812da572579d2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x93e8d000 - 0x93e91fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x93e92000 - 0x9404eff3 com.apple.QuartzComposer 2.1 (106.13) <f487aaca8ebdc7e334e2c79cebd8da66> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9404f000 - 0x9409aff7 com.apple.CoreMediaIOServices 130.0 (935) <e7c6d794bbec49f9d1ee8261c3f9ff0e> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x940e7000 - 0x94164feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x94165000 - 0x941a4fef libTIFF.dylib ??? (???) <3b9aceaff5eae70bd19f9dc26e415969> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9420c000 - 0x9423efff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9423f000 - 0x94281fef com.apple.NavigationServices 3.5.2 (163) <26eeb5a205f749aad83d5dac0330c41f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x94282000 - 0x9438aff7 com.apple.WebKit 5533.21 (5533.21.1) <90221b7cc9248ee87896985f903cc451> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9438b000 - 0x9443dffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x9443e000 - 0x9443effe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9443f000 - 0x94440ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x94441000 - 0x94441ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94442000 - 0x9471cff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <d2af3f75c3500c518c39fd00aed7f9b9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9471d000 - 0x947cefff edu.mit.Kerberos 6.0.15 (6.0.15) <28005ea82ba82307f185c255c25bfdd3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x947cf000 - 0x947eeffa libJPEG.dylib ??? (???) <3407c6f4869e698d3c4107b46e435119> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x94834000 - 0x948c1ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x948c2000 - 0x949a2fff libobjc.A.dylib ??? (???) <bba0c22add60c7724e259ab28de8953e> /usr/lib/libobjc.A.dylib
0x949a3000 - 0x949b1ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x949b2000 - 0x94a7dfef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x94a92000 - 0x94a99fff com.apple.agl 3.0.9 (AGL-3.0.9) <2526a28a2fc087c09f9238dd03684513> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x94a9a000 - 0x94aebff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x94b6a000 - 0x94ca2fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x94e07000 - 0x94e07ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x94e08000 - 0x94e11fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x94e12000 - 0x94e12fff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94e99000 - 0x94ed3fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94ed4000 - 0x959d6fff com.apple.WebCore 5533.21 (5533.21.1) <04a0bb1f862ea04b2a22eba956734f9b> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x959d7000 - 0x959dcfff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x959dd000 - 0x95a39ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x95a3a000 - 0x95a57ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x95a58000 - 0x95a83fe7 libauto.dylib ??? (???) <a64961ed20db64f0f439bfbc6f962bf9> /usr/lib/libauto.dylib
0x95a84000 - 0x95ae1ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x95ae2000 - 0x95b86ff7 com.apple.QuickTimeImporters.component 7.6.9 (1680.9) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x95b87000 - 0x95b93ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95b94000 - 0x95b9bff7 libCGATS.A.dylib ??? (???) <29154398dbefc2a1a97715e5af1e3552> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x95b9c000 - 0x95ba6feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x95ba7000 - 0x95ba9ff5 libRadiance.dylib ??? (???) <a21c033caf69bbd48770cbbbf51b8208> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x95baa000 - 0x95bb7fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x95bb8000 - 0x95c99ff7 libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x95c9a000 - 0x95d17fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x95d18000 - 0x960d4ff4 com.apple.VideoToolbox 0.484.2 (484.2) <46c37a5fead4e4f58501f15a641ff476> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x960d5000 - 0x9621ffeb com.apple.QTKit 7.6.9 (1680.9) <fe987e6adf235d5754399dcdae6e5a8e> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96220000 - 0x965defea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x965df000 - 0x965e4fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x965e5000 - 0x96616ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x96617000 - 0x966aaff3 com.apple.ApplicationServices.ATS 3.8 (???) <e61b0945da6ab368348a927f7428ad67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x966ab000 - 0x966cffff libxslt.1.dylib ??? (???) <ec4c269815bab8e7211cb8fe9df3a9a3> /usr/lib/libxslt.1.dylib
0x966d0000 - 0x966d0ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96975000 - 0x96978fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x96979000 - 0x969d3ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x969d4000 - 0x96a22fe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x96a23000 - 0x96e33fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x96e34000 - 0x96e8dff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x96e8e000 - 0x9705ffef com.apple.security 5.0.7 (1) <44e26a9c40630a54d5a9f70c18483411> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x970bf000 - 0x97211ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x97212000 - 0x9722dff3 libPng.dylib ??? (???) <3a01fab3a2d1ae7f7df0821c5af41d87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9722e000 - 0x973b2fef com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x973cb000 - 0x97455ff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x97456000 - 0x97474fff libresolv.9.dylib ??? (???) <36c871d5da9b49bb5bcf0449833d1dc5> /usr/lib/libresolv.9.dylib
0x97475000 - 0x974a2feb libvDSP.dylib ??? (???) <e89461ed03200fb3c0304e62e14a42ed> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x974a3000 - 0x974b8ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x974b9000 - 0x974b9ffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x974ba000 - 0x97534ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x97535000 - 0x97573fff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x975c3000 - 0x975d3fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <7bd1ec22c47e62a11b34d7ba66606e2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x975d4000 - 0x97614fef com.apple.CoreMedia 0.484.2 (484.2) <81221976abdc19f30723c81c5669bbc9> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97615000 - 0x97940ff6 com.apple.QuickTime 7.6.9 (1680.9) <024f122335016a54f8e59ddb4c79901d> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97993000 - 0x97b13fff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x97b14000 - 0x97e1cfe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97e1d000 - 0x97e41feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x97e42000 - 0x97e52ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97e53000 - 0x97e5fff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
MAIL
Process: Mail [845]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.6 (936)
Build Info: Mail-9360000~1
Code Type: X86 (Native)
Parent Process: launchd [140]
Interval Since Last Report: 259 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 33 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-05-02 22:16:02.391 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: FEEE4CBF-F89A-41F3-92F2-54BD586E3FB7
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Application Specific Information:
-[IMAPAccount _synchronizeAccountWithServerWithUserInput:]
-[POPAccount fetchSynchronouslyIsAuto:]
-[IMAPAccount fetchSynchronouslyIsAuto:]
-[POPAccount fetchSynchronouslyIsAuto:]
-[MessageRouter routeQueuedMessages]
Thread 0 Crashed:
0 libCGATS.A.dylib 0x95b9705b ats_font_info_get_descriptor + 78
1 libCGATS.A.dylib 0x95b9b25c get_descriptor + 59
2 com.apple.CoreGraphics 0x911d3554 CGFontGetXHeight + 40
3 com.apple.WebCore 0x94f4b5cf WebCore::SimpleFontData::platformInit() + 527
4 com.apple.WebCore 0x94f4b16b WebCore::SimpleFontData::SimpleFontData(WebCore::FontPlatformData const&, bool, bool, WebCore::SVGFontData*) + 1115
5 com.apple.WebCore 0x94f4ab75 WebCore::FontCache::getCachedFontData(WebCore::FontPlatformData const*) + 181
6 com.apple.WebCore 0x94fac9e3 WebCore::FontCache::getFontData(WebCore::Font const&, int&, WebCore::FontSelector*) + 179
7 com.apple.WebCore 0x94f5e457 WebCore::FontFallbackList::fontDataAt(WebCore::Font const*, unsigned int) const + 87
8 com.apple.WebCore 0x94fb2f6e WebCore::RenderBlock::lineHeight(bool, bool) const + 398
9 com.apple.WebCore 0x94fb2c87 WebCore::InlineFlowBox::computeLogicalBoxHeights(int&, int&, int&, int&, bool) + 1255
10 com.apple.WebCore 0x94fb26b8 WebCore::RootInlineBox::verticallyAlignBoxes(int) + 152
11 com.apple.WebCore 0x94fb2594 WebCore::RenderBlock::computeVerticalPositionsForLine(WebCore::RootInlineBox*, WebCore::BidiRun*) + 36
12 com.apple.WebCore 0x94f54f1b WebCore::RenderBlock::layoutInlineChildren(bool, int&, int&) + 5835
13 com.apple.WebCore 0x94f4fcaa WebCore::RenderBlock::layoutBlock(bool) + 554
14 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
15 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
16 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
17 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
18 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
19 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
20 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
21 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
22 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
23 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
24 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
25 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
26 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
27 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
28 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
29 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
30 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
31 com.apple.WebCore 0x94f4f8ea WebCore::RenderView::layout() + 250
32 com.apple.WebCore 0x94f4dd76 WebCore::FrameView::layout(bool) + 1302
33 com.apple.WebCore 0x94f41c1d WebCore::Document::implicitClose() + 637
34 com.apple.WebCore 0x94f41793 WebCore::FrameLoader::checkCompleted() + 163
35 com.apple.WebCore 0x94f409c8 WebCore::FrameLoader::finishedParsing() + 120
36 com.apple.WebCore 0x94f3e393 WebCore::Document::finishedParsing() + 211
37 com.apple.WebCore 0x94f054e8 WebCore::HTMLTokenizer::finish() + 1448
38 com.apple.WebCore 0x94eef06f WebCore::DocumentWriter::endIfNotLoadingMainResource() + 191
39 com.apple.WebCore 0x94fa6fe8 WebCore::FrameLoader::finishedLoading() + 72
40 com.apple.WebCore 0x94fa6f4f WebCore::MainResourceLoader::didFinishLoading() + 127
41 com.apple.WebCore 0x94f7259a WebCore::MainResourceLoader::continueAfterContentPolicy(WebCore::PolicyAction, WebCore::ResourceResponse const&) + 970
42 com.apple.WebCore 0x94f721a3 WebCore::MainResourceLoader::continueAfterContentPolicy(WebCore::PolicyAction) + 131
43 com.apple.WebCore 0x94f7125a WebCore::MainResourceLoader::didReceiveResponse(WebCore::ResourceResponse const&) + 1562
44 com.apple.WebCore 0x9519dd15 WebCore::MainResourceLoader::handleDataLoadNow(WebCore::RunLoopTimer<WebCore::M ainResourceLoader>*) + 373
45 com.apple.WebCore 0x9519db7b WebCore::RunLoopTimer<WebCore::MainResourceLoader>::fired() + 43
46 com.apple.CoreFoundation 0x927018f5 CFRunLoopRunSpecific + 4469
47 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
48 com.apple.HIToolbox 0x97b442ac RunCurrentEventLoopInMode + 283
49 com.apple.HIToolbox 0x97b440c5 ReceiveNextEventCommon + 374
50 com.apple.HIToolbox 0x97b43f39 BlockUntilNextEventMatchingListInMode + 106
51 com.apple.AppKit 0x900536d5 _DPSNextEvent + 657
52 com.apple.AppKit 0x90052f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
53 com.apple.AppKit 0x9004bf9f -[NSApplication run] + 795
54 com.apple.AppKit 0x900191d8 NSApplicationMain + 574
55 com.apple.mail 0x000fc0b2 0x1000 + 1028274
Thread 1:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x92ea07ff ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x92ea0b1f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x93a89155 _pthread_start + 321
5 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x908ca3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x908d64f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003d8dc5 -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
8 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x93a89155 _pthread_start + 321
10 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.QuartzCore 0x928f2a09 fe_fragment_thread + 54
3 libSystem.B.dylib 0x93a89155 _pthread_start + 321
4 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93ac1292 __workq_ops + 10
1 libSystem.B.dylib 0x93ac12c2 start_wqthread + 30
Thread 6:
0 ??? 0000000000 0 + 0
Thread 7:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x908ca3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x908d64f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x002fc9fd +[_NSSocket _runIOThread] + 98
7 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
8 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x93a89155 _pthread_start + 321
10 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x93aa76fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x93a89155 _pthread_start + 321
2 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x0040c247 -[POP3Connection(PrivateCommands) _copyReplyLineDataWithError:] + 105
10 com.apple.MessageFramework 0x0040c2d5 -[POP3Connection(PrivateCommands) _copyReplyLineData] + 42
11 com.apple.MessageFramework 0x0040c58f -[POP3Connection idForMessageNumber:] + 110
12 com.apple.MessageFramework 0x0040ed2e -[POP3FetchStore fetchSynchronously] + 1897
13 com.apple.MessageFramework 0x00441e1a -[POPAccount fetchSynchronously] + 337
14 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
15 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
16 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
17 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
18 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
19 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
20 libSystem.B.dylib 0x93a89155 _pthread_start + 321
21 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x0040c1b6 -[POP3Connection(PrivateCommands) _readMultilineResponseWithMaxSize:intoMutableData:informDelegate:] + 542
10 com.apple.MessageFramework 0x0040b35a -[POP3Connection _retrieveMessage:ofSize:informDelegate:] + 327
11 com.apple.MessageFramework 0x0040b448 -[POP3Connection retr:] + 174
12 com.apple.MessageFramework 0x0040bc5c -[POP3Connection fetchMessages:] + 342
13 com.apple.MessageFramework 0x0040f313 -[POP3FetchStore fetchSynchronously] + 3406
14 com.apple.MessageFramework 0x00441e1a -[POPAccount fetchSynchronously] + 337
15 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
16 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
17 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
18 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
19 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
20 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
21 libSystem.B.dylib 0x93a89155 _pthread_start + 321
22 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x00303b00 -[IMAPConnection _readLineIntoData:error:] + 71
10 com.apple.MessageFramework 0x00303988 -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 155
11 com.apple.MessageFramework 0x003034d6 -[IMAPResponse initWithConnection:error:] + 370
12 com.apple.MessageFramework 0x00303323 -[IMAPConnection _copyNextServerResponse:] + 79
13 com.apple.MessageFramework 0x003030b7 -[IMAPConnection _teardownConnectionWithResult:] + 80
14 com.apple.MessageFramework 0x002fb8ae -[Connection _connectUsingHostname:onPort:securityLayerType:accountClass:] + 1311
15 com.apple.MessageFramework 0x002fb373 -[Connection _connectUsingAccount:securityLayerType:] + 488
16 com.apple.MessageFramework 0x002fada9 -[Connection connectAndSetSecurityLayerUsingAccount:] + 196
17 com.apple.MessageFramework 0x003e397c -[Connection connectUsingAccount:] + 101
18 com.apple.MessageFramework 0x002fa43c -[IMAPAccount _connectAndAuthenticate:] + 292
19 com.apple.MessageFramework 0x00326656 -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 409
20 com.apple.MessageFramework 0x004b2eaf -[IMAPConnectionPool _checkOutNewGatewayWithConnection:forMailbox:] + 358
21 com.apple.MessageFramework 0x004b2d43 -[IMAPConnectionPool checkOutNewGatewayWithConnection:] + 49
22 com.apple.MessageFramework 0x002f8859 -[IMAPAccount _getPotentialGatewayForMailbox:options:createdNewConnection:needsSelect:] + 479
23 com.apple.MessageFramework 0x002f83f2 -[IMAPAccount _gatewayForMailboxUid:name:options:] + 160
24 com.apple.MessageFramework 0x002f8294 -[IMAPAccount gatewayForStore:options:] + 159
25 com.apple.MessageFramework 0x00316177 -[IMAPAccount _listingForMailboxUid:listAllChildren:onlySubscribed:] + 95
26 com.apple.MessageFramework 0x00315ce3 -[IMAPAccount _listingForMailboxUid:listAllChildren:] + 105
27 com.apple.MessageFramework 0x0031555c -[IMAPAccount _synchronizeAccountWithServerWithUserInput:] + 482
28 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
29 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
30 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
31 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
32 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
33 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
34 libSystem.B.dylib 0x93a89155 _pthread_start + 321
35 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x00303b00 -[IMAPConnection _readLineIntoData:error:] + 71
10 com.apple.MessageFramework 0x00303988 -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 155
11 com.apple.MessageFramework 0x003034d6 -[IMAPResponse initWithConnection:error:] + 370
12 com.apple.MessageFramework 0x00303323 -[IMAPConnection _copyNextServerResponse:] + 79
13 com.apple.MessageFramework 0x003030b7 -[IMAPConnection _teardownConnectionWithResult:] + 80
14 com.apple.MessageFramework 0x002fb8ae -[Connection _connectUsingHostname:onPort:securityLayerType:accountClass:] + 1311
15 com.apple.MessageFramework 0x002fb373 -[Connection _connectUsingAccount:securityLayerType:] + 488
16 com.apple.MessageFramework 0x002fada9 -[Connection connectAndSetSecurityLayerUsingAccount:] + 196
17 com.apple.MessageFramework 0x003e397c -[Connection connectUsingAccount:] + 101
18 com.apple.MessageFramework 0x002fa43c -[IMAPAccount _connectAndAuthenticate:] + 292
19 com.apple.MessageFramework 0x00326656 -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 409
20 com.apple.MessageFramework 0x004b2eaf -[IMAPConnectionPool _checkOutNewGatewayWithConnection:forMailbox:] + 358
21 com.apple.MessageFramework 0x004b2d43 -[IMAPConnectionPool checkOutNewGatewayWithConnection:] + 49
22 com.apple.MessageFramework 0x0043bce1 -[IMAPAccount recoverFromConnectionLoss] + 221
23 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
24 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
25 com.apple.Foundation 0x908ca88e __NSFireDelayedPerform + 382
26 com.apple.CoreFoundation 0x927018f5 CFRunLoopRunSpecific + 4469
27 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
28 com.apple.MessageFramework 0x0046850c +[NSRunLoop(MessageExtensions) _flushQueuedEventsAddingSource:] + 211
29 com.apple.MessageFramework 0x003dbf64 +[NSRunLoop(MessageExtensions) flushQueuedEvents] + 47
30 com.apple.MessageFramework 0x0032cd72 -[IMAPMailboxSyncEngine _unlockIfProcessedResponsesWithMonitor:] + 6254
31 com.apple.MessageFramework 0x00329e0c -[IMAPMailboxSyncEngine _goWithMessages:] + 395
32 com.apple.MessageFramework 0x002f3e0b -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:withOptions:] + 227
33 com.apple.MessageFramework 0x002f3d22 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:] + 50
34 com.apple.MessageFramework 0x00312af4 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 71
35 com.apple.MessageFramework 0x00312aa7 -[LibraryIMAPStore checkNewMail] + 42
36 com.apple.MessageFramework 0x0043cba9 -[IMAPAccount fetchSynchronouslyIsAuto:] + 166
37 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
38 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
39 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
40 com.apple.MessageFFixed! Used Command+R at start-up and used Disk Repair. Cheers.
-
Latest version of itunes / quick time will not start on my computer
Folks,
I downloaded the latest version of iTunes recently. However whenever I try to run Itunes nothing happens. I tried running Quick Time and get a warning that "a buffer overun has been detected which has corrupted the program's internal state". I have searched the Aplle site but have not found any soluitions to my problem. I am beggining to have regrets on forking out 259 quid on a product from a manufacturer who seems to offer poor after sales service support
Can one of you gurus out there be able to assist me? Cheers.
RVTGo to your applications folder and start iTunes from there. If that works you need to drag the application to the Dock.
-
ITunes and Quicktime crash on start.
Okay, I've been struggling with this one for days.
I'm running Widows 7 64bit. I had iTunes working fine for a couple weeks, then just last week I started having issues. I have uninstalled, reinstalled, cleaned the registry, uninstalled video drivers, booted in safe mode, installed QuickTime separately, uninstalled and tried iTunes 7 and 8, used the 32bit install instead of the 64bit and still nothing works. This is driving me batty because now I can't update my iPhone which is really annoying. I've looked all over the net and no one seems to be able to help me.
*The problem*: When I start iTunes or Quicktime (including any of the executables in the Quicktime folder) nothing happens for about two seconds then I get the standard Windows error iTunes or Quicktime "has stopped working" check online for solutions...
*iTunes Problem signature*:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0b003ad4
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
*QuickTime Problem signature*:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.65.17.80
Application Timestamp: 4afa5828
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.65.17.80
Fault Module Timestamp: 4afa5820
Exception Offset: 0000130d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: ace3
Additional Information 2: ace3c919134bd639a372b1f9b8909b7b
Additional Information 3: 6c8f
Additional Information 4: 6c8f9762d39919761e1f3eaf3cd34525
Thanks,
-DaveHi all - I have solved this - I remember I uninstalled a codec pack and since then Quicktime failed to work.
To solve the problem, I downloaded the latest standalone version of Quicktime and uninstalled Quicktime from my system, then reinstalled using the standalone version.
Worked a dream...... Hopes this helps someone else -
ITunes 8.1 Crashes at Start Up
I've read through numerous FAQ's concerning this, tried to recreate my library and uninstalled and reinstalled iTunes to no avail. Each time I try to open iTunes, an error message appears: "The application iTunes has quit unexpectedly." I've saved a copy of the most recent Problem Report and will post it here, can anyone help me out? This has been going on for about two weeks, and it's beginning to be quite frustrating. Thank you.
Process: iTunes [719]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 8.1.1 (8.1.1)
Build Info: iTunes-8111001~2
Code Type: PPC (Native)
Parent Process: launchd [68]
Date/Time: 2009-05-25 14:00:05.302 -0500
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000095007d94
Crashed Thread: 0
Application Specific Information:
* Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '* -[NSCFString bytes]: unrecognized selector sent to instance 0x1016160'
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x95007d94 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 0
1 libobjc.A.dylib 0x94871768 objcexceptionthrow + 68
2 com.apple.CoreFoundation 0x9500efa4 -[NSObject doesNotRecognizeSelector:] + 164
3 com.apple.CoreFoundation 0x9500d5ac __forwarding__ + 332
4 com.apple.CoreFoundation 0x9500d834 CF_forwarding_prep0 + 212
5 com.apple.iTunes 0x004806bc 0x1000 + 4716220
6 com.apple.iTunes 0x0048077c 0x1000 + 4716412
7 com.apple.iTunes 0x000c5330 0x1000 + 803632
8 com.apple.iTunes 0x000c5ea4 0x1000 + 806564
9 com.apple.iTunes 0x001f3e64 0x1000 + 2043492
10 com.apple.iTunes 0x001f3f90 0x1000 + 2043792
11 com.apple.iTunes 0x001f1b7c 0x1000 + 2034556
12 com.apple.iTunes 0x000c3bb4 0x1000 + 797620
13 com.apple.iTunes 0x000c8d3c 0x1000 + 818492
14 com.apple.iTunes 0x001f3e64 0x1000 + 2043492
15 com.apple.iTunes 0x001cbb34 0x1000 + 1878836
16 com.apple.iTunes 0x000c3a3c 0x1000 + 797244
17 com.apple.iTunes 0x000c99d4 0x1000 + 821716
18 com.apple.iTunes 0x000c9c6c 0x1000 + 822380
19 com.apple.iTunes 0x000c9e08 0x1000 + 822792
20 com.apple.iTunes 0x000b7914 0x1000 + 747796
21 com.apple.iTunes 0x000b8800 0x1000 + 751616
22 com.apple.iTunes 0x000b8930 0x1000 + 751920
23 com.apple.iTunes 0x002f121c 0x1000 + 3080732
24 com.apple.iTunes 0x00082ce8 0x1000 + 531688
25 com.apple.iTunes 0x0000381c 0x1000 + 10268
Thread 1:
0 libSystem.B.dylib 0x90ea7438 machmsgtrap + 8
1 libSystem.B.dylib 0x90eae35c mach_msg + 56
2 com.apple.CoreFoundation 0x94f9a568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x94f9adf0 CFRunLoopRun + 60
4 com.apple.iTunes 0x002faadc 0x1000 + 3119836
5 libSystem.B.dylib 0x90ee9658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x90ea7438 machmsgtrap + 8
1 libSystem.B.dylib 0x90eae35c mach_msg + 56
2 com.apple.CoreFoundation 0x94f9a568 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x95163e3c HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x95163c80 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x90ee9658 pthreadstart + 316
Thread 3:
0 libSystem.B.dylib 0x90ea7498 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90eea90c pthread_condwait + 1336
2 com.apple.iTunes 0x000072f4 0x1000 + 25332
Thread 0 crashed with PPC Thread State 32:
srr0: 0x95007d94 srr1: 0x0202f030 dar: 0xe0024000 dsisr: 0x42000000
r0: 0x9487176c r1: 0xbfff8cd0 r2: 0xa07985f8 r3: 0x00f2f038
r4: 0x00000000 r5: 0x00000019 r6: 0x000040f0 r7: 0x00000018
r8: 0x013fc080 r9: 0x0013cf70 r10: 0x00f2f060 r11: 0x24022442
r12: 0x90eb1af4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xbfffd7e4 r22: 0x01291c2c r23: 0x00000000
r24: 0xbfff8e28 r25: 0x94931a50 r26: 0xa0846c58 r27: 0x01016160
r28: 0xa07ab7e0 r29: 0x0133ef10 r30: 0xa066fdc0 r31: 0x94871734
cr: 0x24022442 xer: 0x00000004 lr: 0x9487176c ctr: 0x90eb1af4
vrsave: 0x00000000
Binary Images:
0x1000 - 0xabdfff com.apple.iTunes 8.1.1 (8.1.1) <f720f6eb594ce1752b453464a7179bf3> /Applications/iTunes.app/Contents/MacOS/iTunes
0xc9f000 - 0xca4fff com.apple.iPod 1.5 (15) <2bf5b4911f0588da2ced7a29876f203f> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
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0x969c4000 - 0x96a48ffd com.apple.CFNetwork 330.4 (330.4) <6e1a01b50c14cf720e067ea018c4e4ad> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96a49000 - 0x96a55ff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x96a56000 - 0x96a61ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x96a62000 - 0x96a6afff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
0x96a6b000 - 0x96ae6fff com.apple.SearchKit 1.2.0 (1.2.0) <1b448fbae02460eae76ee1c6883f45d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x96c93000 - 0x96ddbffb libicucore.A.dylib ??? (???) <dd2fd169aa328f6e97a1d700e5846866> /usr/lib/libicucore.A.dylib
0x96f01000 - 0x96f61fff com.apple.CoreText 2.0.2 (???) <e5940fddbca517f29b8865c9b02ddff0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96f62000 - 0x9701cfff libcrypto.0.9.7.dylib ??? (???) <4ea3d7e9a1c28ac7b17ed80873fe6598> /usr/lib/libcrypto.0.9.7.dylib
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibAny ideas?
-
ITunes 8 crashes on start - after reinstalling and again..
Hi,
I am getting some headaches with itunes after trying to download a new tv season (my first one).. the problem really started after I started using simplify media app and program with my ipod touch. once i tried to connect to my itunes via wireless the headache started. Itunes keeps on crashing on start. i have installed now the latest version of itunes. I tried reinstalling twice.
Please help! ..
btw. i get this in the error report (the following files are included in the error report).. in win xp
C:\DOCUME~1\mainuser\LOCALS~1\Temp\13c2_appcompat.txt
Much appreciated,
ObedHave you tried System Restore to before you installed and used the app that started this?
My other suggestion would be to completely uninstall all Apple products and after a system restart delete any apple related folders in your Program Files directory. Then re-download and install.
I would try System Restore first - that might be your best and easiest bet. But keep in mind that System Restore will delete any programs you installed after the restore date you pick. -
Safari and iTunes crash on start up
Hi There,
I have a macbook pro and both safari and itunes crash on start up.
It happened after I tried to install Microsoft Silverlight - which did not work.
I have now deleted all files I can see to do with silverlight and reinstalled itunes - but still crashes on start up.
Does anyone have any ideas how to fix?
PeterLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
ITunes crash on start up after upgrade to 10.7
Hi,
I'm using window 7 32bit SP1 and after upgrade ITunes crash on start up.
this is what i get in event viewer.
Faulting application name: iTunes.exe, version: 10.7.0.21, time stamp: 0x504d85d9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0
Exception code: 0xe06d7363
Fault offset: 0x0000d36f
Faulting process id: 0x1734
Faulting application start time: 0x01cd9444a9a285f0
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: ea44018e-0037-11e2-b898-d0df9a3d6c0e
Can someone help?Hello, bump for me on this really annoying issue. Running Windows 7 SP1, fully updated drivers. Using latest Itunes, 10.7.0.21. Just like the others, every time I try to open Itunes, the Itunes store seems like it's trying to load.. and then I inevitably get the "Itunes has stopped working.. Windows is checking.. blah blah" and then crash. I have tried every fix I could find on these and other forums:
1. Uninstalled/Reinstalled all Apple software as per http://support.apple.com/kb/HT1925 along with running CC Cleaner (after uninstall/before reinstall of course). DIDN'T WORK.
2. Did the winsock reset listed here https://discussions.apple.com/message/17412059#17412059. DIDN'T WORK.
3. Corrupt User Profile (Kernalbase.dll) Issue: Did the renaming of corrupt Itunes folder listed here http://social.technet.microsoft.com/Forums/en-HK/w7itprogeneral/thread/be53aac5- c560-478a-9598-e0c6a33d9da7 and that worked the FIRST time after renaming the folder to Itunes.old.. i.e. opening Itunes after doing this was successful and thus created a new Itunes folder. However, after closing itunes and reopening.. I was right back to square one.. Itunes crashing. (This did "work" partially so probable that issue has something to do with Corrupt Itunes User Profile??) Ultimately, DIDN'T WORK.
*BTW, I also did a Run Diagnostics from the help menu of Itunes and got 3 green lights for network connectivity.. one of which is of course "Secure link to Itunes store verified". So Itunes is telling me it seems to be communicating fine with Itunes Store.
There's nothing else that I can see to do short of reinstalling Windows... which I really don't want to do.
HOWEVER, after some trial and error, I found a weird little workaround. It seems like the crash is happening upon the initial attempt by Itunes to connect to the Itunes store. Here's what I did:
1. After opening Itunes (and the initial opening event is so that Itunes tries to connect to Itunes Store -- this will happen if the last page you were on the last time you closed Itunes was Itunes Store), QUICKLY click on "Music" (or any other "offline" library) on the left upper pane of Itunes. This will take you to your Music library and Itunes will STOP trying to connect automatically to Itunes store. So now, Itunes is open at least. Note: Others have mentioned correctly that if you open Itunes with your internet connection off, it will at least allow you to open Itunes b/c Itunes doesn't try to open Itunes Store if you're offline. My workaround accomplishes the same thing while still being connected to the internet.
2. Now, if you now click on "Itunes Store" directly, it WILL CRASH as per usual.
3. Instead, click on "Purchased" which is directly under "Itunes Store". Click ok to the pop-up. Then, on the bottom right of the screen, click on "Download Previous Purchases". This will open the previous purchases page which is actually WITHIN the Itunes store. If you look at the left pane, Itunes Store will now actually be highlighted. You're now in the Itunes store.. just via the "sidedoor" if you will. You will also now see all the usual Itunes Store categories along the top of this page like the Home Icon, music, movies, tv, apps, etc. etc. Click on the Home Icon (music, movies, whatever) and VOILA, it will open Itunes store without crashing!
4. Now that you're "in", you can jump around freely during THIS session. IE, you can freely go back and forth from looking at your left-pane offline music library, movies, apps, whatever.. and click on Itunes Store in the left pane and Itunes will not crash... you know, how Itunes normally works!
5. When you're done using Itunes just make sure the last screen you use before you close Itunes is "Music" or some such. That way, you won't have to do the "quickly hit Music" the next time you use Itunes. It will automatically just go to the offline Music library and not try to access the Itunes Store. Then, just repeat step 3 and you'll be "in" again.
I really hope this workaround works for you until Apple updates/patches Itunes for those of us that are having this issue. If it keeps working for me, I'm gonna live with it until the next Itunes version update hopefully resolves this issue.
OH! PS. I'm also having the Apple Software Update issue mentioned here https://discussions.apple.com/thread/4040994?start=60&tstart=0. I have no idea how to solve this.. wondering if it's related to the Itunes crashing issue. I'm also getting the error message when trying to update quicktime from the help menu here https://discussions.apple.com/message/19392457#19392457. -
ITunes crash on start -even in safe mode
Bonjour,
Since three days my iTunes crash on start. I remove all plugins, tried to start in safe mode, no USB device connected, but no result.
Please find the crash below.
This is really annoying, no possibility to sync iPhone and iPad.
Could someone help?
Best regards.
Bernard
Process: iTunes [571]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.5 (11.1.5)
Build Info: iTunes-1115011001005005~2
Code Type: X86-64 (Native)
Parent Process: launchd [169]
Responsible: iTunes [571]
User ID: 501
Date/Time: 2014-03-17 07:50:22.602 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: B2D005D8-7202-BE14-4FBB-A52776D9807A
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a796866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8d3e835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff85788b1a abort + 125
3 libsystem_c.dylib 0x00007fff857529bf __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff8c3ff208 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
5 libRIP.A.dylib 0x00007fff8d8c7a7f render_glyphs + 197
6 libRIP.A.dylib 0x00007fff8d8c6d4a draw_glyph_bitmaps + 1739
7 libRIP.A.dylib 0x00007fff8d8c61da ripc_DrawGlyphs + 2204
8 com.apple.CoreGraphics 0x00007fff8c73ed15 draw_glyphs + 1449
9 com.apple.CoreGraphics 0x00007fff8c4bb168 draw_glyphs + 1534
10 com.apple.CoreGraphics 0x00007fff8c4b9613 simple_draw + 327
11 com.apple.CoreGraphics 0x00007fff8c4b949e CGPDFTextLayoutDrawGlyphs + 90
12 com.apple.CoreGraphics 0x00007fff8c8e4bda op_Tj + 69
13 com.apple.CoreGraphics 0x00007fff8c44d219 pdf_scanner_handle_xname + 108
14 com.apple.CoreGraphics 0x00007fff8c44c51f CGPDFScannerScan + 308
15 com.apple.CoreGraphics 0x00007fff8c44a81f CGPDFDrawingContextDrawPage + 513
16 com.apple.CoreGraphics 0x00007fff8c44a5d4 pdf_page_draw_in_context + 89
17 com.apple.CoreGraphics 0x00007fff8c44a574 CGContextDrawPDFPage + 57
18 com.apple.ImageIO.framework 0x00007fff876334d8 decodePDF + 2798
19 com.apple.ImageIO.framework 0x00007fff8763268a copyImageBlockSetPDF + 1053
20 com.apple.ImageIO.framework 0x00007fff875f9d04 ImageProviderCopyImageBlockSetCallback + 466
21 com.apple.CoreGraphics 0x00007fff8c45439b img_blocks_create + 559
22 com.apple.CoreGraphics 0x00007fff8c408ded img_data_lock + 1601
23 com.apple.CoreGraphics 0x00007fff8c407800 CGSImageDataLock + 149
24 libRIP.A.dylib 0x00007fff8d8cab3c ripc_AcquireImage + 769
25 libRIP.A.dylib 0x00007fff8d8c9b85 ripc_DrawImage + 1025
26 com.apple.CoreGraphics 0x00007fff8c4073a4 CGContextDrawImage + 457
27 com.apple.ImageIO.framework 0x00007fff87609e8a CGImageCreateCopyWithParametersNew + 2379
28 com.apple.ImageIO.framework 0x00007fff8760938f CGImageSourceCreateThumbnailAtIndex + 3645
29 com.apple.iTunes 0x000000010f12be40 0x10e667000 + 11292224
30 com.apple.iTunes 0x000000010e7f7c55 0x10e667000 + 1641557
31 com.apple.iTunes 0x000000010f14a13a 0x10e667000 + 11415866
32 com.apple.iTunes 0x000000010e9e68ee 0x10e667000 + 3668206
33 com.apple.iTunes 0x000000010f1482c0 0x10e667000 + 11408064
34 com.apple.iTunes 0x000000010f3789ab 0x10e667000 + 13703595
35 com.apple.iTunes 0x000000010f373329 0x10e667000 + 13681449
36 com.apple.iTunes 0x000000010f3781fa 0x10e667000 + 13701626
37 com.apple.iTunes 0x000000010f378017 0x10e667000 + 13701143
38 com.apple.iTunes 0x000000010f1652b3 0x10e667000 + 11526835
39 com.apple.iTunes 0x000000010ecf3b8b 0x10e667000 + 6867851
40 com.apple.iTunes 0x000000010ecf35e5 0x10e667000 + 6866405
41 com.apple.iTunes 0x000000010ecf4d41 0x10e667000 + 6872385
42 com.apple.iTunes 0x000000010e6799bc 0x10e667000 + 76220
43 com.apple.iTunes 0x000000010e8d8e41 0x10e667000 + 2563649
44 com.apple.iTunes 0x000000010e8d8d83 0x10e667000 + 2563459
45 com.apple.iTunes 0x000000010e8d8cbb 0x10e667000 + 2563259
46 com.apple.CoreFoundation 0x00007fff8a36ee0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
47 com.apple.CoreFoundation 0x00007fff8a262a6d _CFXNotificationPost + 2893
48 com.apple.Foundation 0x00007fff8c0017ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
49 com.apple.AppKit 0x00007fff85e6ccf9 -[NSApplication _postDidFinishNotification] + 289
50 com.apple.AppKit 0x00007fff85e59519 -[NSApplication finishLaunching] + 2147
51 com.apple.AppKit 0x00007fff85e58983 -[NSApplication run] + 128
52 com.apple.iTunes 0x000000010ef73212 0x10e667000 + 9486866
53 com.apple.iTunes 0x000000010e9f7934 0x10e667000 + 3737908
Thread 1:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x00000001180cc701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8cd2f2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8cd3109e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff8cd32193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff8d3e8ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a797662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cd3143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cd31152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010eae1d57 0x10e667000 + 4697431
4 com.apple.iTunes 0x000000010eae2486 0x10e667000 + 4699270
5 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
6 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a7969aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8a30eb83 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010eb937f0 0x10e667000 + 5425136
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e67db50 0x10e667000 + 93008
3 com.apple.iTunes 0x000000010e67d8b0 0x10e667000 + 92336
4 com.apple.iTunes 0x000000010e67f1e2 0x10e667000 + 98786
5 com.apple.iTunes 0x000000010e73a5ae 0x10e667000 + 865710
6 com.apple.iTunes 0x000000010e88789b 0x10e667000 + 2230427
7 com.apple.iTunes 0x000000010ed24f26 0x10e667000 + 7069478
8 com.apple.iTunes 0x000000010eccaa53 0x10e667000 + 6699603
9 com.apple.iTunes 0x000000010e68268f 0x10e667000 + 112271
10 com.apple.iTunes 0x000000010ecca7cb 0x10e667000 + 6698955
11 com.apple.iTunes 0x000000010ecc9d82 0x10e667000 + 6696322
12 com.apple.iTunes 0x000000010e66b4b5 0x10e667000 + 17589
13 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010e66b325 0x10e667000 + 17189
4 com.apple.iTunes 0x000000010e8db2f6 0x10e667000 + 2573046
5 com.apple.iTunes 0x000000010e8db2cd 0x10e667000 + 2573005
6 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
7 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff75d7d310 rcx: 0x00007fff51592598 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff515925c0 rsp: 0x00007fff51592598
r8: 0x00000000fffff000 r9: 0x0000000000000093 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8c92bfc0 r13: 0x00007fff8c92bf41 r14: 0x0000000000000006 r15: 0x00007fff8c92bfa8
rip: 0x00007fff8a796866 rfl: 0x0000000000000206 cr2: 0x0000000111098000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10e667000 - 0x10fd11ff7 com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1100f2000 - 0x110172ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1101b4000 - 0x1101dfff7 com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x110218000 - 0x110536fe7 com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x110602000 - 0x110606fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x110614000 - 0x110617fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x110621000 - 0x11094dff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x110979000 - 0x1109b0ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1109c2000 - 0x110a98fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x110aba000 - 0x110afdff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x110d11000 - 0x110d15ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x110d4c000 - 0x110d52ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x111484000 - 0x111486ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x111b0e000 - 0x112883fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1153a1000 - 0x1154d5ff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x117d49000 - 0x117f1afff com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x118047000 - 0x118138ff7 com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11819d000 - 0x118393fff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x118b98000 - 0x118d19fff com.apple.AirTrafficHost (351.6 - 351.6) <64B45992-C1BA-35B5-9158-732748DF6B5D> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
0x11984e000 - 0x119a01ffb libCMaps.A.dylib (599.20.11) <51378607-E6E2-3E1B-8A42-223877465412> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
0x7fff60bef000 - 0x7fff60c22817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff83d8a000 - 0x7fff83db4ff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff83fe6000 - 0x7fff84037ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8453f000 - 0x7fff8456dff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff845c1000 - 0x7fff845f5fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff84653000 - 0x7fff84660ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff84661000 - 0x7fff847cfff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff847f6000 - 0x7fff84808fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff84809000 - 0x7fff8495cff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8495d000 - 0x7fff84a93ff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff84a94000 - 0x7fff84b24fff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff84b42000 - 0x7fff84b49fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff84b4a000 - 0x7fff84b5afff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff84b5b000 - 0x7fff84bcaff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff84bcb000 - 0x7fff84bcdff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff84c00000 - 0x7fff84eaaff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff84eab000 - 0x7fff8541bfff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8541c000 - 0x7fff8546efff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff85489000 - 0x7fff854a2ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff854a3000 - 0x7fff85591fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8559c000 - 0x7fff855a2fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff855a3000 - 0x7fff855efffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff855f0000 - 0x7fff855f4fff com.apple.ServerInformation (2.0 - 1) <85F3EFCA-246B-30A1-8757-ECC97533D38D> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff855f5000 - 0x7fff8565fff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff85660000 - 0x7fff85729fff com.apple.LaunchServices (572.26 - 572.26) <EF8A4A15-0861-35C5-9744-5E1BC5C26DD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8572c000 - 0x7fff857b5ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff85849000 - 0x7fff85849fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8584b000 - 0x7fff8584cff7 libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8584d000 - 0x7fff85876ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff85877000 - 0x7fff85b4bfc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff85b4c000 - 0x7fff85bd7fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff85bd8000 - 0x7fff85bdbfff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff85bdc000 - 0x7fff85c0cfff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff85c34000 - 0x7fff85c8fffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85c93000 - 0x7fff85cbfff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff85cc0000 - 0x7fff85ccaff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff85cde000 - 0x7fff85d2bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff85d38000 - 0x7fff85d3cfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff85d78000 - 0x7fff85ddbff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff85ddc000 - 0x7fff85ddefff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff85ddf000 - 0x7fff85de0ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff85de1000 - 0x7fff85de5ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff85de6000 - 0x7fff85e2dff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff85e41000 - 0x7fff869b7fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff869b8000 - 0x7fff869caff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff869cb000 - 0x7fff86eeefff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff86eef000 - 0x7fff86fdefff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff86fdf000 - 0x7fff86fe7ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff86fe8000 - 0x7fff87245ffd com.apple.RawCamera.bundle (5.03 - 731) <99C18399-B160-3C4A-AEDC-A2FD4944FCC6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff87246000 - 0x7fff872d2ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff872d5000 - 0x7fff875a5ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff875a6000 - 0x7fff875cffff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff875d0000 - 0x7fff876d6ff7 com.apple.ImageIO.framework (3.3.0 - 1042) <6101F33E-CACC-3070-960A-9A2EA4BC5F44> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff876d7000 - 0x7fff876daffa libCGXType.A.dylib (599.20.11) <C0B41DDE-0988-3652-B03B-9E5EB0DABAEB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff876db000 - 0x7fff87710ffc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8775c000 - 0x7fff87846fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff87847000 - 0x7fff878d1fff com.apple.SoftwareUpdate.framework (6 - 574.2) <5F447EBB-E877-3A78-A9B3-F6A966990755> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff878d2000 - 0x7fff878ffff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87900000 - 0x7fff8790dff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8790e000 - 0x7fff87910fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff87911000 - 0x7fff87913fff com.apple.loginsupport (1.0 - 1) <4FBB283B-5BBD-3918-AC89-3A7286CFA145> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff87914000 - 0x7fff87919ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
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0x7fff8bff4000 - 0x7fff8bffeff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
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0x7fff8c2fe000 - 0x7fff8c30effb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff8c30f000 - 0x7fff8c3dafff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8c3db000 - 0x7fff8ccfaaf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8ccfb000 - 0x7fff8cd20ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x7fff8cd2e000 - 0x7fff8cd48fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff8cd49000 - 0x7fff8cd57fff com.apple.CommerceCoreRead this whole message before doing anything.
Back up all data.
Quit iTunes if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash, if they exist:
Caches/com.apple.iTunes
Caches/QCCompositionRepository-com.apple.iTunes.cache
Saved Application State/com.apple.iTunes.savedState
Leave the Library folder open. Try iTunes again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit iTunes again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
iTunes
Note: you are not moving the iTunes application. You’re moving a folder named “iTunes.”
Test. If iTunes now works, delete the iTunes folder on the Desktop. Otherwise, quit iTunes again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with either of the following strings:
com.apple.iTunes
com.apple.mobile.iTunes
Move them all to the Desktop.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Test again. This time iTunes should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes iTunes to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit iTunes again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting iTunes and restoring the items you deleted in those steps from your backup. -
Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
ITunes 10.6.3 crashes on start up
iTunes started to crash on start up a few weeks ago. Its generally OK for maybe a minute or so and then I get the spinning wheel and it does not respond and I have to force it to quit. I'm not sure if its related to downloading podcasts which I have a lot of and which it does automatically each time I start it up. For w few days its seemed to have sorted itself out but now the same problem is back.
Does anyone know what I can do to stop this?
ThanksRefer to following article to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
XP http://support.apple.com/kb/TS1776
Then proceed to repair your Quicktime.
Win 7/Vista START > Control Panel > Programs n Features / highlight QUICKTIME and click CHANGE then REPAIR.
XP - START > Control Panel > Add n Remove Programs / highlight QUICKTIME and click CHANGE then REPAIR. -
ITunes keeps crashing on start up?
So I recently upgraded and got the new Macbook Pro, but when I open iTunes it always crashes and has to reopen again. This never happened with my older, less powerful Macbook where I had a series of applications, including iTunes, all open upon login. But now on my new Macbook Pro, if I open iTunes while the processor is busy or other things are also loading up, the app just crashes and it has to reopen. If I wait until the system isn't doing anything, and then open iTunes, it works fine?
How can I fix this or reinstall iTunes or something? Anyone had similar problems?Start with some basics...
close all apps (may not be necessary, but safe practice).
Repair Disk Permissions (Disk Utility).
Run Software Update and update everything.
Re-Run Repair Disk Permissions.
Try iTunes again. Does the problem persist?
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