ITunes/Quicktime error

I was updating my iTunes. While installin it gave me the following message (Quicktime installation Failed Error Code:-3). I clicked okay and it said installation finished. I then tried to open iTunes and it gave me this message(Quicktime version 6.5.2 is installed iTunes requires Quicktime version 7.0.3 or later. Please reinstall itunes).
I have reinstalled iTunes 2 or 3 times over the last 3 days and I keep getting the same message.
What can I do????
Dell Windows XP Pro

hi traczy!
I then tried to open iTunes and it gave me this message(Quicktime version 6.5.2 is installed iTunes requires Quicktime version 7.0.3 or later. Please reinstall itunes).
let's first try a careful standalone QT 7.0.3 install.
Download and save a copy of the QT 7.0.3 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off any antivirus and antispyware applications prior to the install.
Quicktime 7.0.3 Standalone Installer
if you get an error message on the QT install, tell us what it says. (include error message numbers if you're getting any.)
if the install goes through, will your itunes launch?
keep us posted.
love, b

Similar Messages

Itunes + quicktime error message - service 'ipod service' (ipod service) fa

Help! Got new iPod Nano for Christmas and I STILL cannot get it to show up in iTunes - it has showed up in my device manager - with an over the icon - "The drivers for this device are not installed (code 28) To reinstall the drivers for this device, click Reinstall Drivers. - Then another error - Wizard cannot find the software to instal -(my iPod did not come with a disk!!!) I have done the "R's" several times! Downloaded and installed and uninstalled several x's from iTunes. Changed USB locations - I have three to choose from. Now - I am 'repairing' the latest installation from iTunes and I get this "itunes + quicktime error message - service 'ipod service' (ipod service) failed to start. Verify that you have sufficient privileges to start system services". Any ideas??? I'm not a computer genious....but I'm not a complete newbie, either! I am so FRUSTRATED!!!! This should be that difficult - I added additional RAM and it was a breeze and successful! This is just ridiculous! Any one have any other ideas???? I have read so much - even emptied the battery and recharged!!! HELP! Please! I just wanna hear some music!!! waaaaaaaaaaaaaaaaaaaaa!

Thanks - I got it to install by going into 'run' to get to permissions, etc. So that seems OK - but my computer is still not acknowledging iPod software and for some reason iTunes is now showing 'the URL could not be opened' when I go into Help for iPod. It's still not showing up in Itunes, either

Issues installing itunes + quicktime error code 2203

Every time I try install version 7 itunes + quicktime I get an error code 2203. HELP!!
Windows XP Pro service pack 2

okay. let's try getting an itunes 7 installer log to the Apple engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Installing iTunes/quicktime: Error 2783

I bought my iPod touch 4th gen last night & have stayed up all night trying to download iTunes/quicktime so that I can sync & set up. Everytime I download iTunes I get Error 2783 and it says 'The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2783.I have tried all the resolutions in the troubleshooting sections but nothing is working! I have tried uninstalling everything to do with Apple on my laptop to no avail. Please help!

Yor Vista is updated to the latest version?
You are administrator while trying to install iTunes?
You checked Apples hints under http://support.apple.com/kb/HT1926?viewlocale=en_EN ?

Can't Open iTunes-Quicktime error

When I last tried updating my iTunes I had to cut the installation short and ever since I haven't been able to start iTunes. It tells me that Quicktime was not found and to reinstall iTunes. I've tried reinstalling iTunes many times but it doesn't work. My computer says I have Quicktime so I don't know what to do. Please Help!!

I experienced this same problem and struggled with it for two weeks. I had uninstalled and reinstalled many times. I had even installed Quicktime and Itunes as standalone products but still could not get past that error message or the "find Quicktime.msi" message. What finally fixed it was uninstalling (again) both Quicktime AND Itunes. I recommend backing up your music files just in case. Info on how can be found on the Apple website. Then go to http://support.microsoft.com/kb/290301 and read about and install Windows Installer Cleanup. After installing it, run it and select any Quicktime, Apple and Itunes products only. You should include the MobileMe and Safari programs, as well as anything that is related to Itunes. If you are unsure, verify them first before selecting them. Once you know, select the programs from the ones Windows Installer Cleanup lists one at a time or hold down the Ctrl button and select multiple programs. Just be sure you are not selecting a program not related to Apple, Quicktime or Itunes. Once that is done, restart your computer and download Quicktime as a stand alone product (not with Itunes). Then download Itunes as a stand-alone product (not with Quicktime). I did not select Itunes as the default player, but I don't think it will make a difference. It FINALLY solved my problem. Apparently I had bits of the programs still on my computer after removing them, and it was messing up the new installations. Good Luck!

I can't play the preview videos on iTunes, Quicktime error

For some reason I can not play the preview videos on iTunes. I can play the videos I have bought allready though. So, when I try to run quicktime outside of iTunes I get this error message.
"Quicktime failed to intialize. Error # -2096
Make sure your Quicktime is properly installed on your computer"
I've tryed uninstalling quicktime and iTunes and reinstalling them both. And I have also tried reinstalling just the Quicktime without redoing the iTunes.
If someone can please help I would appreciate it. I would love to be able the preview videos and movies on my iTunes.
Thanks
Brian
HP Windows XP

Can someone please help, thanks!

Itunes quicktime error # -2093

I cant use itunes because of this error... i've tried installing them separately but nothing works... can anyone help?

Try the steps in this document:
http://docs.info.apple.com/article.html?artnum=31115

Can't new iTunes/Quicktime - Error Message

Hi,
I've done this in a separate post b/c I didn't see anyone else with this error message. ITunes starts to download normally, but then I get this message:
"Errors encountered while performing the operation. Look at the information window for more details."
Where is the information window? There is nothing on my screen that tells me what the error is, like an error number that other people seem to have... I've tried downloading on a few separate occasions and I keep getting this message.
Thanks in advance if you can help or have suggestions.

hi AndreaB!
"Errors encountered while performing the operation. Look at the information window for more details."
... i can't recall having seen this particular error message before, either ... but my memory is fallible ...
just checking to see if i'm clear on your situation ... you're getting this on an itunes installation? if so, are you running the install online, or are you downloading and saving the file to your hard-drive, and then running the installation from there?
if the latter, is the error showing up during the download or the install?
love, b

ITunes and Quicktime Error after automatice Apple update, need help!!!

So I currently have a new labtop with windows vista. I have been runining iTunes for the pass 3 months already no problems. The Apple automatic update has never caused any problems till now. Quicktime needed to be updated today, and I accecpted the update, prior to that iTunes and Quicktime was working properly. Once the quicktime update was complete, it restarted my computer like usual. Then when I tried to open iTunes this error came up:
"iTunes cannot run because it has detected a problem with your audio configuration"
Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
"Runtime Error!
Program C://ProgramFiles/QuickTime/QuickTimePlayer.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"
So as long as I have been using Quicktime and iTunes I have never encountered this, I tried to re-install but the error kept coming up after it was installed. Please help me out!

try doing following the steps in these articles
http://docs.info.apple.com/article.html?artnum=31115
and
http://docs.info.apple.com/article.html?artnum=93976
hope this helps

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Itunes 8 not working, Quicktime error, Flash 8 not working

Ever since i did the upgrade to iTunes 8 on my windows vista machine, I can't get into itunes, quicktime or flash 8. This is really really frustrating seeing as i just bought a new iphone and i cant even get into itunes to sync it. Luckily I have a second computer i could use to unbrick it.
The error I'm getting when I try to open itunes,
well after i installed itunes 8 i clicked on the start menu shortcut it said please wait while windows configures itunes and then at the end it says you must restart your system for the configuration changed to itunes to take effect. so i restart my computer.. then click on the short cut again.. and it gives me the same message.. over and over!
so i tried opening an mp3 file in itunes and it throws this error..
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.1.11
Application Timestamp: 48e41bb0
Fault Module Name: QuickTime.qts
Fault Module Version: 7.55.90.70
Fault Module Timestamp: 48ba2f81
Exception Code: c0000005
Exception Offset: 0008e434
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Ive uninstalled it, reinstalled it, like 4 times.. and cleaning the registry and everything between each install.
when i open quicktime i get this error:
Problem signature:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.55.90.70
Application Timestamp: 48ba1f5c
Fault Module Name: QuickTimePlayer.exe
Fault Module Version: 7.55.90.70
Fault Module Timestamp: 48ba1f5c
Exception Offset: 0000130d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 3081
Additional Information 1: 4419
Additional Information 2: ebf79ba0046ae6662468948de5348393
Additional Information 3: 6956
Additional Information 4: 7abd868591af5ec835ec4f6b692849a6
I can live without itunes and quicktime, if i have to.. but i cant live without flash.. I paid like $700 for this software, and thanks to an itunes update... i can't even use it. Flash throws the error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 8.0.0.478
Application Timestamp: 4315901b
Fault Module Name: QuickTime.qts
Fault Module Version: 7.55.90.70
Fault Module Timestamp: 48ba2f81
Exception Code: c0000005
Exception Offset: 0008e434
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 3081
Additional Information 1: 810c
Additional Information 2: e58675b4f28fe85ffd27d4c54797659b
Additional Information 3: 1b44
Additional Information 4: abbafcc132a6306dfccb652a44439356
Anyways could some quicktime/itunes genius please help me! I'm really out of ideas and i have heaps of urgent flash work to do!
Thanks so much

I had the same thing happen to me. I am basically concerned with my itunes..

ITunes / Quicktime won't install - error message during in installation

My computer, a Dell running with Windows Vista, has not been able to have iTunes & Quicktime installed on it in months. I've attempted to install it a countless number of times & tried a variety of things with my computer to install it but it just doesn't work - I get the same error message everytime. I can't even remember what happened to make it start acting so ridiculous.
It always starts out looking good and everything seems to be working pretty well, the green bar filling up pretty quickly, but then the 'Status' gets to about 'Publishing product information' and the error message pops up and I can't install it. It goes along the lines of "A error occurred during the installation of assembly: ..." then it goes on to say 'Please refer to Help and Support for more information. HRESULT: 0x8007054F'. Here's a screenshot of the error message with the long whatever on it:
http://i46.tinypic.com/qoesm1.png
I believe I get the same message even when I attempt to download the two software separately (iTunes & Quicktime).
Can any one tell me what needs to be done? I have no idea what to try anymore. All help will be much appreciated. Thank you .
P.S.: If it helps, I can't really reinstall Internet Explorer (removed it when I downloaded Firefox).

Thanks!
(3) And I do not believe I have Microsoft Visual C++ 2005 installed on this computer, as I just tried to install it and I received this error message: http://i45.tinypic.com/a3m7bc.png
Okay ... that rules out one possible treatment. Sometimes people with the redistributable installed can get past this by applying a security update for it ... but it looks like the same sorts of problems are preventing it from installing.
(2) And last time I checked my History I had several failures I believe, however now I only see one failed update, that being Update for Windows (KB944036). The error code listed 8000FFFF. Apparently it's an update for Internet Explorer 8.
The other primary strategy we (I?) have for dealing with these is to attempt to treat any underlying issues on the PC that prevent Windows Updates from installing. Although I have a sneaking suspicion that your 8000FFFF is related to your IE being uninstalled, I think we'd probably better try following up on the following document:
[Error when you download updates using Windows Update or Microsoft Update: 8000FFFF|http://support.microsoft.com/kb/946414]
After applying those measures, do your Windows update and/or iTunes installation failures clear up?

Error in Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Hello Everyone,
I am a regular user of I-tunes but recently i dont know why but I got some error in Launching I-tunes. So as recomonded by "Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7" section. I started removing the products. But after removing Quick time, I tried to remove Apple Software Update but while uninstalling it gave error that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." and the uninstall rollbacks.
Please send me a feasible solution to this problem.
Thank You.

Uninstalling the iCloud control panel should allow you to do that folder deletion.

Installation error 2738 updating itunes + quicktime on Windows Vista OS

Every time I try to install the new V7 iTunes + Quicktime on my Windows Vista Home Premium OS I receiving the error message that the installer has encountered an unexpected error, error code 2738. Anyone else encountered this? Any solutions?

You may need to register vbscript.dll as in the following article:
http://docs.info.apple.com/article.html?artnum=304405
This problem seems to have cropped up quite often for vista users.

Quicktime error that won't let me use iTunes

I have used an iPod video 60GB since Dec 2005 with Windows XP Pro. Recently, my Quicktime Pro began to show a failed codec type-thing when I would try to play a .mov. I uninstalled Quicktime Pro and attempted a reinstall but it will not allow me to install anything before version 7.1.3.
I unistalled iTunes, pondering if I could refresh the system and registry, and reinstalled iTunes+Quicktime, but it still will not allow me into iTunes or use Quicktime Pro even after I payed for the key again.
Frustrating. Any suggestions?
Dell Dimension 8200 Windows XP Pro

I have the same problem, but I can't get past step 1. I can't uninstall the existing Quicktime. It says "fatal error during installation". No matter what I do, I can't get past that step. I try to repair it first, in hopes that I can uninstall it after the repair. But during the repair process, it asks me for the install folder where quicktime.msi can be found, and I can't find it on my system anywhere. It's almost like the uninstall utility has already removed that file in its attempt to uninstall the software, but didn't go all the way. Now, it seems, I'm stuck between a rock and a hard place. Any suggestion?
Quicktime version 7.0d0 is installed, iTunes
requires Quicktime version 7.1.3 or later.
okay. let's try a slightly different method of
swapping out your QuickTime, involving a few extra
explicit precautions.
head into your Add/Remove programs. uninstall
QuickTime.
Next, we’ll manually remove any leftover program
files and folders.
1. On the Start menu, click My Computer (or
double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click
Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and
QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your
PC by doing a repair install of
itunes.
switch off antivirus and antispyware applications
prior to the repair install.
go into Add/Remove and select itunes. click "Change"
and then click "Repair".
if the repair install goes through okay, restart the
PC and try launching itunes again. does it launch
properly now?

ITunes/Quicktime error

Similar Messages

Maybe you are looking for