ITunes/QuickTime update from June 11  - missing files.

Updated iTunes/Quick Time on June 11 per the automatic notification that updates were ready to be downloaded and installed.  Can't open iTunes now.  I get the error message "iTunes cannot run because some of it's required files are missing.  Please reinstall iTunes."  When I d/l iTunes, it partially installs then I get the same error message as above.  Anyone know what's going on or how to fix this?

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.

Similar Messages

  • Can Not download itune/quicktime updates. Lost my playlist and half the songs?

    I have a 2nd generation Shuffle that works great. Went to download and Itunes/quicktime update from Apple. Got a message saying part of the system needed for the upgard was missing. When I went to my Itunes my playlist was gone. There was a bunch of blank floders. No way to sync the player wihthe computer or download new songs. All I can to is charge my shuffle. Tried to delete and reload Itunes with no luck. Any ideas?

    Welcome to the Apple community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

    After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this?  I have tried uninstalling and reinstalling itunes.  I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

    The problem is with version 10.4.1.  I had to reload 10.3 to get it to work.  The recommendation from a previous poster worked for me.  Here was their list of steps:
    Go to Control Panel>Programs>Uninstall
    2.  Uninstall the following Apple programs in the following order:
         a. iTunes
         b. QuickTime
         c. Apple Software Update
         d. Apple Mobile Devices Support
         e. Bonjour
         f.  Apple Appllcation Support
    3.  Reboot PC
    4.  Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
    If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes.  To correct this:
    5.  Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
    6.  Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
    7.  Copy and Paste this file back into the iTunes folder
    8.  Rename this "iTunes Library (date).itl" file by removing the date.  It should say "iTunes Library.itl"
    9.  Reboot PC

  • What are "Apple software updates"? Where is "iTunes & QuickTime" update?

    When starting iTunes today, I got the box asking if I wanted to install 10.4. I clicked yes then got the big box that I've seen many times. It usually has MobileMe, iTunes & QuickTime, and an offer to install Safari. Today, and recently, I haven't seen the "iTunes & QuickTime" update option; it's been replaced by something like "Apple software updates." Today it was version 2.... Previously, I haven't gone ahead with the "Apple software updates" because I don't know what this consists of and it looks suspicious to me. Today, I again quit instead of updating "Apple software."

    Thanks for the reply.
    I've had iTunes since 2007 and don't recall "Apple software update" 'till recently. Perhaps the reason I've seen the message several times now, and again today, is that I've not installed it. It would then make sense to prompt me today before going ahead with the 10.4 update. Make sense to you?
    Actually, from what I've seen on the forum today, I expect another iTunes update very soon, so I think I'll wait.

  • ITunes wont update from 11 to 11.0.1 on Vista

    iTunes wont update from 11 to 11.0.1 on Vista.
    After accepting T&C i hit the 'install I1 item' button. It then attempt to shrink and the instantly expandes again asking me to hit the install button again. Reboot has no effect. Any idea?

    Use a different browser.
    Or download directly from here: http://support.apple.com/kb/DL1614

  • No function after iTunes/Quicktime update

    After restarting my G4 Power Mac when the iTunes/Quicktime update had installed, my screen went to blue and froze. I did a hard reboot and now any program I open quits within seconds and I can't open any of my folders! When I try to open something, everything but the dock (toolbar and desktop icons) disappears and come back in a few seconds. Is this an iTunes issue or is there something else going on?

    Try booting in Safe Mode. Hold down the Shift key during startup. If that doesn't do it, try holding down the X key during startup. If that doesn't start it up, I think you need to post over in the forum that applies to your particular machine (iBook, MacBook, iMac, etc.) The pros over there might be able to help. Don't hesitate to post back if you have more questions.

  • Loginwindow (Not Responding) after iTunes & Quicktime update

    In order to activate my new iPhone this morning I needed to upgrade to iTunes 7.5 and the corresponding Quicktime update. After a reboot and logging in I was presented with the desktop, the dock and a spinning beachball . . . which still hadn't gone away after 10 minutes.
    After a while I tried a few things and noticed that the dock was working, until I ctrl clicked on the finder icon that is. After that the dock froze and I rebooted with a long power button press. After logging again I had the same problem, desktop, working dock and spinning beachball.
    This time I hit one of my dock stacks and launched the Activity Monitor, only to discover that a process called 'loginwindow' was Not Responding. On force quitting this everything went away and I was back to the login prompt. I logged in again and found the same thing - I can use all the applications I can get to through the dock but have no finder . . .
    Any ideas?? HELP!!

    OK, here's /var/log/system.log from boot. Are the following two lines significant??
    Nov 10 21:40:43 Macintosh com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[119]): Exited: Terminated
    Nov 10 21:40:43 Macintosh com.apple.launchctl.Aqua[131]: launchctl: Couldn't stat("/etc/machinit_peruser.d"): No such file or directory
    Nov 10 21:39:57 localhost kernel[0]: Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
    Nov 10 21:39:47 localhost com.apple.launchctl.System[2]: /dev/disk0s3 on / (hfs, local, journaled)
    Nov 10 21:39:49 localhost com.apple.launchctl.System[2]: launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
    Nov 10 21:39:49 localhost com.apple.launchd[1] (org.cups.cupsd): Unknown key: SHAuthorizationRight
    Nov 10 21:39:49 localhost com.apple.launchd[1] (org.ntp.ntpd): Unknown key: SHAuthorizationRight
    Nov 10 21:39:54 localhost fseventsd[31]: event logs in /.fseventsd out of sync with volume. destroying old logs. (19369 21 20061)
    Nov 10 21:39:58 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Nov 10 21:39:54 localhost fseventsd[31]: log dir: /.fseventsd getting new uuid: C00E1A09-A514-48BA-A79D-C46786E0EE9E
    Nov 10 21:39:58 localhost kernel[0]: vmpagebootstrap: 380993 free pages and 12223 wired pages
    Nov 10 21:39:58 localhost kernel[0]: migtable_maxdispl = 79
    Nov 10 21:39:58 localhost kernel[0]: 105 prelinked modules
    Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.security.TMSafetyNet
    Nov 10 21:39:58 localhost kernel[0]: calling mpopolicyinit for TMSafetyNet
    Nov 10 21:39:58 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.nke.applicationfirewall
    Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.security.seatbelt
    Nov 10 21:39:58 localhost kernel[0]: calling mpopolicyinit for mb
    Nov 10 21:39:58 localhost kernel[0]: Seatbelt MACF policy initialized
    Nov 10 21:39:58 localhost kernel[0]: Security policy loaded: Seatbelt Policy (mb)
    Nov 10 21:39:58 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Nov 10 21:39:58 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Nov 10 21:39:58 localhost kernel[0]: MAC Framework successfully initialized
    Nov 10 21:39:58 localhost kernel[0]: using 7864 buffer headers and 4096 cluster IO buffer headers
    Nov 10 21:39:58 localhost kernel[0]: IOPCCard info: Intel PCIC probe: TI 1510 rev 00
    Nov 10 21:39:58 localhost kernel[0]: FireWire (OHCI) Apple ID 31 built-in now active, GUID 001124fffe75e670; max speed s800.
    Nov 10 21:39:58 localhost kernel[0]: mbinit: done
    Nov 10 21:39:58 localhost kernel[0]: Security auditing service present
    Nov 10 21:39:58 localhost kernel[0]: BSM auditing present
    Nov 10 21:39:58 localhost kernel[0]: rooting via boot-uuid from /chosen: BAD0DFF0-4023-381B-8C51-E904679A62CC
    Nov 10 21:39:58 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Nov 10 21:39:58 localhost kernel[0]: Got boot device = IOService:/MacRISC2PE/pci@f4000000/AppleMacRiscPCI/ata-6@D/AppleKauaiATA/ATADev iceNub@0/AppleATADiskDriver/IOATABlockStorageDevice/IOBlockStorageDriver/ST91008 23A ST9100823A/IOApplePartitionScheme/Untitled@3
    Nov 10 21:39:58 localhost kernel[0]: BSD root: disk0s3, major 14, minor 2
    Nov 10 21:39:58 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 6728192 to: 4701696 (joffset 0x8601000)
    Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver::start []
    Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver::switchToHCIMode legacy
    Nov 10 21:39:58 localhost kernel[0]: USBF: 22.539 CSRHIDTransitionDriver[0x2a10f00](IOUSBCompositeDevice) GetFullConfigDescriptor(0) returned NULL
    Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver... done
    Nov 10 21:39:58 localhost kernel[0]: E:[AppleUSBBluetoothHCIController][FindInterfaces] mInt0InterruptMaxPacketSize = 16
    Nov 10 21:39:58 localhost kernel[0]: jnl: unknown-dev: journal replay done.
    Nov 10 21:39:58 localhost kernel[0]: HFS: Removed 5 orphaned unlinked files or directories
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    Nov 10 21:39:58 localhost rpc.statd[22]: statd.notify - no notifications needed
    Nov 10 21:39:59 localhost bootlog[39]: BOOT_TIME: 1194730773 0
    Nov 10 21:40:00 localhost kernel[0]: Resetting IOCatalogue.
    Nov 10 21:40:00 localhost kextd[12]: 0 cached, 423 uncached personalities to catalog
    Nov 10 21:40:08 localhost DirectoryService[35]: Launched version 5.0 (v514)
    Nov 10 21:40:08 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[27]: Login Window Application Started
    Nov 10 21:40:08 localhost DirectoryService[35]: WARNING - dsTouch: file was asked to be opened </Library/Preferences/DirectoryService/.DSIsRunning>: (File exists)
    Nov 10 21:40:09 localhost kernel[0]: UniNEnet: Ethernet address 00:11:24:75:e6:70
    Nov 10 21:40:09 localhost blued[50]: Apple Bluetooth daemon started.
    Nov 10 21:40:11 localhost /usr/sbin/ocspd[55]: starting
    Nov 10 21:40:11 localhost ifcstart[29]: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
    Nov 10 21:40:11 localhost ifcstart[29]: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Error>: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
    Nov 10 21:40:11 localhost ifcstart[29]: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Error>: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
    Nov 10 21:40:11 localhost /usr/libexec/ifcstart[29]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
    Nov 10 21:40:12 localhost mDNSResponder mDNSResponder-161.1 (Oct 11 2007 00:22:27)[26]: starting
    Nov 10 21:40:13 localhost mDNSResponder[26]: Adding registration domain jodrell.members.mac.com.
    Nov 10 21:40:20 localhost kernel[0]: Matching service count = 0
    Nov 10 21:40:21: --- last message repeated 5 times ---
    Nov 10 21:40:21 localhost kernel[0]: wl0: Broadcom BCM4320 802.11 Wireless Controller
    Nov 10 21:40:21 localhost kernel[0]: 4.170.25.8.2
    Nov 10 21:40:21 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:11:24:8e:52:78
    Nov 10 21:40:21 Macintosh configd[37]: setting hostname to "Macintosh.local"
    Nov 10 21:40:22 Macintosh configd[37]: ipconfigd: method requires address and mask
    Nov 10 21:40:26 Macintosh kernel[0]: SetCryptoKey T: len 16, idx 0
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    Nov 10 21:40:26 Macintosh kernel[0]: SetCryptoKey R: len 16, idx 1
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    Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: group writable
    Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: not owned by UID 0
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting MySQL database server
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting Cisco Systems VPN Driver
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Tuning TCP/IP stack for 2.5G/3G performance
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: kern.ipc.maxsockbuf: 8388608 -> 1048576
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting NMPCCardDaemonVMC
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting NMPPPMonitor
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: net.inet.tcp.slowlink_wsize: 8192 -> 65535
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    Nov 10 21:40:27 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Version 2.1.6 will start in 30 seconds.
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    Nov 10 21:40:27 Macintosh com.apple.launchd[1] (0x10c1b0.nohup[112]): Could not setup Mach task special port 9: (os/kern) no access
    Nov 10 21:40:28 Macintosh com.apple.SystemStarter[19]: kextload: extension /System/Library/Extensions/CiscoVPN.kext is already loaded
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : attempting to attach to all available ethernet interfaces.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : interface: en1, filter attached.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : en1
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : current MTU for en1 is 1500, saving it.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : interface: en0, filter attached.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : en0
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : current MTU for en0 is 1500, saving it.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : loading cisco ipsec kernel module.
    Nov 10 21:40:32 Macintosh configd[37]: AppleTalk startup complete
    Nov 10 21:40:33 Macintosh loginwindow[27]: Login Window Started Security Agent
    Nov 10 21:40:36 Macintosh kextd[12]: writing kernel link data to /var/run/mach.sym
    Nov 10 21:40:42 Macintosh authorizationhost[124]: MechanismInvoke 0x130e00 retainCount 2
    Nov 10 21:40:42 Macintosh SecurityAgent[125]: MechanismInvoke 0x103e40 retainCount 1
    Nov 10 21:40:42 Macintosh SecurityAgent[125]: NSSecureTextFieldCell detected a field editor ((null)) that is not a NSTextView subclass designed to work with the cell. Ignoring...
    Nov 10 21:40:43 Macintosh SecurityAgent[125]: MechanismDestroy 0x103e40 retainCount 1
    Nov 10 21:40:43 Macintosh loginwindow[27]: Login Window - Returned from Security Agent
    Nov 10 21:40:43 Macintosh authorizationhost[124]: MechanismDestroy 0x130e00 retainCount 2
    Nov 10 21:40:43 Macintosh loginwindow[27]: USER_PROCESS: 27 console
    Nov 10 21:40:43 Macintosh com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[119]): Exited: Terminated
    Nov 10 21:40:43 Macintosh com.apple.launchctl.Aqua[131]: launchctl: Couldn't stat("/etc/machinit_peruser.d"): No such file or directory
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    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'VMC3G pccard'...
    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Fusion Lite Quad pccard'...
    Nov 10 21:40:58 Macintosh Dock[139]: _DESCRegisterDockExtraClient failed 268435459
    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Novatel Merlin U740 pccard'...
    Nov 10 21:41:00: --- last message repeated 1 time ---
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    Nov 10 21:41:10 Macintosh Dock[139]: [QL ERROR] Generator database update takes too long... we will use what we currently have
    Nov 10 21:41:58 Macintosh mdworker[147]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    Nov 10 21:42:00 Macintosh mdworker[149]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.

  • How do I stop Quicktime plugin from opening all WAV files?

    I have iTunes on my Windows 7 Ultimate computer to support my iPhone.  iTunes installs QuickTime, QuickTime installs the QuickTime browser plugin, and the QuickTime browser plugin DOES NOT RESPECT THE WINDOWS FILE EXTENSION ASSOCIATIONS.  This causes problems because I DO NOT want QuickTime to open WAV and MP3 files as I have other applications for those file types.  So my question is...
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    Hi turningtest2,
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    Hmmm, so Quicktime is no longer needed for iTunes.  That's interesting.  I have iTunes at both home and office and maybe uninstalling Quicktime at the office will solve some of the problems ... except for playing ".mov" files...
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  • After iTunes/Quicktime update, no flash in Firefox

    Hi,
    I have now several times had the same problem after I updated iTunes and quicktime, the flash objects in Firefox get the question mark.
    I did extensive search on this on the web, apple forum and firefox forum and have now found one solution that has worked couple of times for me.
    After the iTunes/Quicktime is updated, and you get question marks instead of flash objects.
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    I don't understand, where on my computer is such a Firefox plug ins list.
    My situation is similar, but I notice Quicktime/Flash failures on ALL my browsers...I.E., Netscape, Real Player. Isn't this something Apple should be taking care of, having messed up our software with their download?
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  • Rosetta no longer functions after iTunes & Quicktime update

    I got off the 3rd phone call to AppleCare (three techs and product specialist -- the least helpful in the bunch by the way) and finally isolated the problem I'm having but the reaction from the AppleCare guy (the last one pretty much freaked) means there is little hope for a quick solution from Apple.
    After updating iTunes and Quicktime using OSX software update. I could no longer launch legacy apps that operate using rosetta (i.e MS Office, AppleWorks, JMP, etc.). Additionally, if I go into GetInfo from the finder and click "Open using Rosetta" that app will no longer launch. In both cases the app simply (if clicked from the finder) appears briefly in the dock and then disappears.
    When I had AppleCare on the line the guy went to confirm something with me on his machine and was very surprised to find that his copy of MS Word was not working either (his word were something like: "Good Lord, the menus are all grayed out, huh?". At which point I decided there was not going to be a fix. He sent me some articles on Archive and Install, which I may do but I'm hoping not to go that route.
    I've got one more symptom that may help others figure out what's happening, which will hopefully mean you can help me fix this:
    When I try and launch an app (legacy or universal) from the command line using rosetta (see this for more info) I get: Segmentation fault!
    Okay, first would someone out there confirm that this is not happening on their system. Then, one of you brilliant souls, let me know what I can do to fix it. Is there a sneaky way I could bust into a package/install image and install a fresh copy of the rosetta libraries etc? My experience with Segmentation Fault usually points to the executable being broken, but I'm by no stretch of the imagination an expert.
    Regards,
    David G.

    You won't like this but I figured out QT smashed rosetta soon after installing the ituunes/quicktime updates when quicken wouldn't load...i knew it was one of the major apps that was never released for universal...at first i assumed the apple update had just broken quicken and checked the quicken site, finding no posts...then it dawned on me that the QT update must have damaged the System so I went hunting in my apps for other rosetta-only apps, found an old CD label printing program and it exhibited the same behaviors.
    I went to the apple site and the company has not posted any info on the bug, then went looking for a standalone rosetta installer...couldn't find one
    Here's the part you won't like: my mac mini is 3 months old. I dug out the os x install disks and reinstalled the system. Then went through and reinstalled system updates. Reinstalling the system killed norton so I had to reinstall that too (no wonder i keep all the installer disks as dmg's on the ministack).
    Result of all this, replacing the system, was that Rosetta is now working again.
    I then went on to install ram, that went less smoothly and my local geniuses were less ingenious by this point, but that's another story for a paperweight website.

  • I just loaded the newest version of iTunes.  Now iTunes will not load dur to missing files.

    I just loaded the newest version of iTunes on a pc with WindowsXP.  As soon as I attempted to open iTunes, I received a message that it could not open due to missing files.  This is the second upgrade in a row that this has happened to me.  What is going on? 

    I'd try a repair install of iTunes first.
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  • Using "Send Update" from the address book file menu.

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    How did you move your Thunderbird data from its default position?
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  • HT1338 I cant seem to get a quicktime update from ver 7.3 ... iTunes need 7.5.5 or higher

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    Rebuilding after dead HDD ... iTunes wont open and i because I have Quicktime 7.3, yet I cant download any higher version??

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    QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
    = New version of Quicktime installed but application reports it needs to have that version installed =
    Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications.  One person had re-installed their operating system.  It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize.  Re-installing Quicktime 7.7 took care of the problem.  Do this manually, not with Software Update.

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    I just recently installed the new itunes package using Software Update and the iTunes-8.1.dist file wouldn’t install.
    Is it an important file?

    Hi Polydorus - Happy New Year!!! Thanks for your time and reply.
    Yes i have a 32bit version of windows vista (premium)
    Yes i downloaded itunes from the apple site, saved it and when i try to run it i get the hourglass for 1 second then nothing.
    Looked in the task manager and nothing is running.
    Never had any problem installing anything else or anything windows related.
    I have spybot (rescanning now) and my antivirus is Nod32 so no risk of anything there. I even tried installing in safe mode, but no luck.
    I am running firefox, not I.E. but that shouldn't matter.
    I realize this is where people with problems come to gripe, but there seems to me to be a LOT of problems associated with itunes?
    Spybot found nothing, Nod32 is Hey?????
    While typing this, i was downloading Quicktime from the link you sent to test if that works, the file I've downloaded was named itunes setup(2) shouldn't it be quicktime?????? Guess it automatically called it (2) cause i already got itunes setup in my download folderit's the exact same size as the itunes setup file i've been downloading??????
    Now the apple website actually says thanks for downloading Quicktime 7 not a thing about itunes.
    Click on the download now link on the site you sent me, http://www.apple.com/itunes/download/ wants to download me the itunes file not quicktime??? Try it !!
    Maybe the people at apple got on the grog a bit before Christmas???
    NOW itunes is installed AND RUNNING !!!!!!!!!
    WHAT THE ..... ???????????
    This is really weird.
    Will connect ipod and see if this actually works or is a mirage and repost results.
    That might be a fix, download it from the quicktime download link???????????, or rename it with a (2) ????
    Regards MrBlob197 (stunned and confused)

  • ITunes+QuickTime installation from CD of iPod nano Issue

    During installing the s/w from CD. an error regarding QT was displyed (something to do with files) and later the installation was over. When iTunes is launched get an error "iTunes have encountered problem and needs to be closed". and it asks whether you need to send the report to Microsoft.
    Uninstalled iTunes+QT and tried again but no success. Also tried installing the s/w downloaded from apple website did not get QT installation error but still getting the same MS error. After clicking on the error report, the error signature part shows following information.
    AppName: itunes.exe AppVer: 6.0.1.3 ModName: unknown
    ModVer: 0.0.0.0 Offset: 10001040
    Also tired to find simlar issue on this forum but no luck and hence posting this message.
    Would appreciate help.
    Thanks in advance.

    After reading certain posts I was able to resolve this issue today morning. I have been working on this since yesterday since my new ipod nano was delivered, so about for 15+ hours on and off.
    The problem started when I tried to install s/w from CD. Hence thought of downloading the s/w from the website. That also did not solve the problem. Then started looking at discussions where lot of posts mentioend the similar issue during the same time frame. Uninstalled and reinstalled multiple times. Also went back a week to have my desktops savepoint restored. But no luck.
    Hence when today I found a posting on this site about downloading standalone quicktime, followed that path and what you see, after installing standalone quicktime, iTunes got loaded, was able to see my new ipod nano in itunes and have already uploaded songs on it.
    So whats the lessons learned. Apple still needs to come over the hump of making USER FRIENDLY SOFTWARE ( its that what APPLE is known for?).
    Certainly I never thought that it will be such an exercise to have it installed.

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