ITunes & QuickTime will install but not open after Windows XP laptop crash

Alright, this may be a repeat question from a long time ago, but I don't have the time to dig through 1,000+ posts so I'll just put it out there. Here's the situation:
*Backed up my entire hard drive including iTunes 8.1 and library to external drive using Roxio Back Up My PC (BUMP) creating a large .QIC file
*Two days later, entire computer crashes - says can't load from BOOT.INI upon start-up
*I re-install Windows XP service pack 2 operating system, install driver update and recovery disc, go through Windows Update and upgrade to service pack 3, etc.
*Do a system recovery from External Drive using same Roxio program, instead of a full restore, it duplicates the files I re-installed and maxes out my C:\ drive.
*Try everything I can to troubleshoot the problems on my own, defragment, disc clean-up, registry cleaner using RegCure, use Windows Installer Cleanup Utility, use File Duplicate Finder to wipe the dupes created by the restore, run Symantec Antivirus 2007 scan just in case, etc...
*Anyways, NOW getting to the iTunes related part: after the system restore, newest upgrade of iTunes 8.1 and Quicktime both don't work at all, they are installed in the same location in Program Files where they originally were housed, but when I click to open, it sends a standard Internet Explorer type error message, prompting either to debug, send troubleshoot message, etc.
*Finally, I un-install iTunes, re-install, same deal. The curious thing: practically all other programs work just fine, incl Windows Media Player, MS Office, all restored and in operational condition. Why the exception with anything Apple related?
Any advice would be MUCH appreciated considering I have 300+ gigs of music. Thank you in advance!!

Try these steps..
http://docs.info.apple.com/article.html?artnum=93976

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