Itunes quit working during itunes match

I recently signed up for itunes match. However, my iTunes (11.1.3.8) stops working when it iTunes Match is matching the songs in my library. I have tried several times and always get the iTunes ha stopped working. Any ideas?

many thanks.
The text of the error message is, "iTunesSetup_exe(1) couldn't be downloaded".
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
If you can't get a working installer via the standard download links, try the following download links instead:
iTunes 11.1.4 for Windows (32-bit) - iTunesSetup.exe
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe

Similar Messages

  • Why do arrow keys quit working during a reading session

    I've noticed many times while reading that when I first open a book I can use arrow keys to scroll and turn pages.  But after while that quits working and I have to use the readers paging and scrolling tools.   Which is much more difficult to me since you have to focus on finding them.  Whereas with the arrow keys my hands just know here they are.
    I haven't yet discovered what causes the arrow keys to quit working, but once they have the only way I've found to get them woking again is to completely close the book and reopen it.

    I have noticed this also. I am using OS X 10.6.1 and Digital Editions 1.7.1.1085.
    I have tried many things to get the arrow keys working, on the assumption that I had done something to deactivate them. Now, however, I suspect this is a bug.
    - D -

  • Elements 11 Organizer quits working during Photo Mail

    I had Elements 6 and all worked well.  Then had 8 and and now 11 and when I start Photo Mail it gets to the email sending and says that Organizer has quit working.  Now what

    Hi,
    Are you running on a Windows system?
    If so, try this.
    Use the windows explorer to navigate to one of the following files according to your system.
    64bit system: "C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe"
    32bit system: "C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe"
    Right click on that file and select Run as Administrator then try your email again.
    You should only have to do this once.
    Good luck
    Brian

  • CC quite working during update of PS 2014_ forced to "force quit"now no access to CC?

    While updating Photoshop CC 2014 CC quit responding and the download got frozen at 73%.
    I was forced to "Force Quit" CC in order to shutdown and reboot to try again.
    After reboot, CC was gone from the finder and when I try to launch the app I get a prompt that says its not available.
    No update notices appear on startup either, cc doesn't automatically launch.
    CC on the laptop is working fine but this occurred on the desktop, PS seems to be working OK.
    What do I do to get this working again?
    Any help appreciated!

    Run the cleaner tool and reinstall from scratch.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • Purchased iTunes Match, computer died during Step 1! wont work.

    purchased iTunes Match, computer died during Step 1 (gathering info about library) and now it only completes step1 and NEVER goes to step2 no matter what i try. help!i

    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054

  • ITunes Match doesn't download to phone during song play anymore?

    Hi,
    I have noticed massive data usage on my mobile contract recently and have narrowed it down to iTunes.
    I have match and I use the phone in my car to listen to music.  I have allot of music but normally would listen to the same album a few times in a row while heading back and forth to work and the way the system used to work was to download the album onto the phone during the first playback.. That meant that subsequent playbacks of that album would not use up my data allowance as it was saved to the phone.
    I used to allow this to build up and then once the phone was nearly full, delete off some of the music and allow it to build up again.
    However, now there is no downloading, just constant streaming no matter how often the same song/album is repeated.  Is there any way to set it up like it was?
    Cheers
    Dave

    First trouble shooting step is to always simply quit iTunes, wait a few seconds, then launch it again and try to download the tracks again. If that doesn't work, then stop iTunes Match while holding down the Option key and quit iTunes. Wait a few seconds then relaunch it and start iTM. After adding the computer and letting the scan complete you ought to be able to download the tracks.
    Once you get the tracks downloaded immediately purchase an external HDD that is 2 to 3 times the size of the internal HDD of the computer and start using the backup software of your choice to backup all your personal data. iTunes Match is not a backup service. You are responsible for making backups of your data.

  • I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

    i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

    On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
    On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

  • One iMac, two OSX-accounts and one iTunes Match, how do I get it to work?

    I have one iMac to work with and two different User-Accounts for my daily business. I use iTunes-Match and I would like to use it on every User-Account. On the forst Account I already acitvated iTunes-Match succesfully. But on my second User-Account it refuses to work. If I start-up Match in iTunes it compares the files (at least iTunes tells me so) and after that I am back at the beginning, where I shall click "start".
    Something doesn´t really work here. Is it because it is impossible to use multiple User-Accounts on a Mac with the same iTunes-ID and iTunes Match? I am not talking about different iTunes-Accounts! I am talking about the same iTunes-Match-Account on two different User-Accounts of Mac OSX

    There we go...
    On the first user-account iTunes Match is working fine. No problems on that.
    What I did on the second User Account:
    1. I logg on to the second user account
    2. starting iTunes
    3. selcting iTunes Match and then "activate"
    4. after I enter the corresponding Apple-ID, iTunes Match starts to compare the lokaly saved music with iTunes Match which takes about 10-15mins (Step 1 through Step 3)
    5. after that, it shows me the button "finished"
    so far so good
    If I press the button "Finished" it jumps back to the initial Screen, where it starts over with Step 1
    That loop never stops.
    So there is something not quite working at all.
    Is that better to understand? I don´t think, that screenshots will help at all, as there is now difference to the coorect messages. There are no error messages

  • ITunes Match crashes during 3rd step when uploading songs to the iCloud

    Hello There,
    I have just one issue with iTunes Match which causes me to be slightly skeptical, although it is such an amazing way to listen to music ect.
    I have about 15000 songs and most of them were added on the iCloud, however only around 200 still needed to be added manually on the iCloud. The issue appears right after the second step where the songs starts uploading. All of a sudden iTunes just crashes and asks me to close the program.
    Just to add I am using a dell desktop PC with windows 7, and everything is up to date including latest updates of the iTunes.
    What can I do to sort this issue out, so the rest of my music can be added to the iCloud without having iTunes to crash during uploads?

    hi,
    See this link.
    http://support.apple.com/kb/HT4914
    I have read elsewhere that some people have used match with XP successfully but they were having more and more problems with each upgrade of iTunes.
    Have you tried removing the tracks that are still waiting to be matched or uploaded. There may a track that is causing the problem. Once you have removed outstanding track update imatch. If this works, gradually add the tracks back a few at a time.
    Jim

  • Itunes match and store aren't working

    I can't seem to access anything on my iTunes account. First of all, iTunes Match quit working and nothing would work in iCloud. So I turned it off. When I tried to turn it back on, it would just get stuck on "Accessing iTunes Store..." and nothing would happen. I've tried to sign out and back in, same problem. I've read almost every troubleshoot discussion board and nothing has been working for me. I can't even delete iTunes and redownload because it says it's a requirement for Mac.
    Does ANYBODY out there know what I'm talking about and KNOW how to fix the issues?? I have a MacBook Pro and a iMac. It works completely fine on my iPhone 5s. HELP!

    So you tried this:
    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

  • ITunes Match no longer working

    Wow. I don't even know where to start with this. But here's the problems I am having- I am hoping that someone can steer me in the right direction. I've been trying for a few weeks to get this straightened out and am still quite stuck.
    I had iTunes match successfully running, with @35,000 tracks. But about a week ago I could no longer "see" anything that is in the cloud- my computer at work will only show the 12k songs on my hard drive.
    Things to know:
    1)I no longer have the cloud icon showing to the right of Music in the iTunes viewer window.
    2) I've tried selecting Update iTunes Match. I've selected Turn Off iTunes Match, and then Turn On iTunes Match numerous times.
    3) Checked to make sure iCloud Download and iCloud Status is enabled in the View Options.
    4) iTunes Match shows up below iTunes Store, and it is stuck in that Start process. I can start it, it acts like it is going thru the process, then sends info to Apple, then goes back to the same view (iTunes Match, with the three steps and the Start button)
    5) I've tried accessing my iTunes match songs from 3 different computers now, and I am getting the same results.
    6) iTunes knows that I have more than 25k songs in the cloud because I get the nag screen New songs could not be uploaded because I've exceeded the 25k limit now. (In fact, that nag screen shows everytime I launch iTunes, even though I've toggled the box Do not show this message again)
    7) On my computers, 99% of all of my songs now say Exceeded Limit in their iCloud Status collumn, even when they are songs bought thru the iTunes store.
    8) I've tried reinstalling iTunes 10.5.2 a few times now.
    9) Hide music not on this computer is not on. But for good measure, I've tried selecting it, and then reversing it just to see if that changes anything. It doesn't.
    I'm totally at a loss here. Anyone been thru this before and figured out what I might need to do? I am highly frustrated that I currently can't find 2/3rd's of my music library.

    An effective way to work with such a large library is to operate on the assumption that iTunes Match will fail to 'match' a significant proportion of the library.
    Songs most likely to match are more recent Songs from iTunes or good quality CD rips (256 kbps).
    From your symptoms it is worth starting afresh, hence:
    1.  Start by restoring your original library with iTunes Match off from a secure backup;
    2.  Create Smart Lists to segment your library into Songs recorded in c.5 year blocks;
    3.  Export from each Smart List to a discrete directory for each 5 year block;
    4.  Create a new library, import from the 1st 5 year block;
    5.  Turn on iTunes Match and allow the 3-step process to complete;
    6.  Create a Smart List for those Songs with an iCloud status of Matched;
    7.  Save the contents of the Smart List to a discrete Matched Songs Directory;
    8.  Delete the Matched Songs from the Library and the iCloud;
    9.  Import the next 5 year block and repeat process from Step 5 until all Songs have Uploaded.
    The result will be a library with all your Songs uploaded using the iTunes Match service and a set of directories containing all the Songs the you know will match.
    At this stage the next step depends on the size of your library.  Given that you can only upload 25k Songs per library, with luck you should have a match rate that has allowed this.
    Given that Matched songs do not add to this total you should now be able to import the Matched songs in 5 year blocks to the same library - allowing iTunes Match to complete for each set loaded until the full library is available.
    If, however, you have hit the 25k Song limit - you should delete the last 5 year block to bring you back to a legal level.  Create a new library and complete the steps above for the Songs over the 25k limit on the new library.  This will give you two legal sized libraries with iTunes Match in successful operation.
    Throughout, taking care to ensure secure backups are taken at each step is important to allow you to recover should iTunes Match at any stage have a problem - there are many potential pitfalls including file types that it may not like, interference from firewalls / antivirus software, corruption of files at source / in transmission.
    The final result should be very good - though the 25k Song limit may frustrate you given the size of your current library.

  • Does anyone know 1) why iTunes Match no longer works, and 2) how to fix it?

    OK, I've been happily using iTunes Match and iCloud to synch between my PC and my Ipod Touch for quite some time.  But just last week or so it simply stopped working.  Specifically, I copied some music from a CD to iTunes, tried to synch via iCloud but everything kept getting hung up in iTunes Match. I tried turning Match off then back on--still did not work. What's going on? I changed nothing in my PC or my Ipod--everything worked beautifully before. Now it's like Apple has turned into Windows!

    What exactly is the problem that you are having ? Is it with downloading the iTunes program itself, or redownloading your purchases ?
    If iTunes itself then you can download it from here : http://www.apple.com/itunes/download/
    If it doesn't download then have you tried a different browser, and/or tried changing the settings on the browser that you are using e.g. turn off 'pop-up blocker' ?
    If you've installed iTunes and want to download your past purchases, then what you can redownload depends upon what country that you are in, and whether the items are still in your country's store. What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage :
    But ideally you'd have your own backup copy of all your downloads/library (and not relying on redownloading), a song/album etc could be removed from the store at any time.
    If you will be syncing your iPad and iPhone to that computer then you may also find this page useful : https://discussions.apple.com/docs/DOC-3141

  • 4th gen touch and iTunes Match no longer works

    I have a 4th gen touch, and iTunes Match no longer works - I choose it in settings, and it just turns itself off a few seconds later - it worked before, and I had to restore the iPod, and it doesn't work any more.

    Hi randy_m,
    If you are having issues with your iPod touch turning off iTunes Match unexpectedly, you may want to try some things to troubleshoot.
    First, quit all running applications and test again -
    Force an app to close in iOS
    Next, I would try restarting and if needed resetting the iPod -
    Restart or reset your iPhone, iPad, or iPod touch
    If the issue is still present, you may want to restore the iPod as a new device -
    How to erase your iOS device and then set it up as a new device or restore it from backups.
    Thanks for using Apple Support Communities.
    Best,
    Brett L  

  • Itunes stops working when accessing itunes match, Windows 8

    I installed itunes match a few months ago and it worked well once, but now whenever i start iTunes, it tries to access iTunes match for about 2 minutes, than I get a window "iTunes has stopped working" and it shuts down. I tried reinstalling, but no go. Anyone?

    Hi there JohnnyDisco,
    I would recommend taking a look at the iTunes troubleshooting article below. 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues 
    -Griff W.

  • HT4914 Apple TV 3 with OS 6 doesn't work with iTunes Match.

    My Apple TV only shows me my purchases from iTunes Store
    All my computers work with iTunes Match perfect
    Have you any ideas?

    My ongoing monologue.
    So I have now discovered that when syncing my ATV with my iMac, it actually IS continuing to sync although ATV disappears from the device list in iTunes.
    I had been thinking that the sync process was failing because the ATV would disappear, as would the sync progress bar at the top of iTunes. So I would quit iTunes again, and the syncing would start, but then it would blip out and disappear again, always after about a minute and 45 seconds.
    I tried an experiment today, syncing only my music (about 2,000) songs, and it synced up perfectly. ATV seems to only disappear from iTunes when syncing big files like movies and TV shows (HD).

Maybe you are looking for