ITunes quit working on my vista 64bit based os
so i upgraded to vista and itunes worked for a short time then stopped working. i've uninstalled and re-installed it several times but can't seem to get it to work... i've even reformatted the computer and upgraded to a 64bit system but itunes only worked for a couple weeks. also, how do i get my previous library back including eveything i've previously purchasd from the itunes store?
many thanks.
The text of the error message is, "iTunesSetup_exe(1) couldn't be downloaded".
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
If you can't get a working installer via the standard download links, try the following download links instead:
iTunes 11.1.4 for Windows (32-bit) - iTunesSetup.exe
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe
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many thanks.
The text of the error message is, "iTunesSetup_exe(1) couldn't be downloaded".
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
If you can't get a working installer via the standard download links, try the following download links instead:
iTunes 11.1.4 for Windows (32-bit) - iTunesSetup.exe
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See Troubleshooting issues with iTunes for Windows updates.
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It says that "itunes quit working"
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Hi Betsey,
Try the general tips in this article: http://support.apple.com/kb/TS1717
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My iTunes quit working after the most recent update. Re-installed as instructed without any success. Error message APSDaemon.exe MSVCR80.dll was not found. Reported as error 7 (Windows error 126)
Doublechecking. Have you tried the following user tip?
Troubleshooting issues with iTunes for Windows updates -
Windows 7 with iTunes 10.5 loaded and working until I try to update apps or synch my iPhone 4. Windows says iTunes quit working and is looking for solution, then no solution but they tell me if they find one.
Hi Lorheak,
thanks for the quick reply. I had the same idea already yesterday. I use Norton Internet Security for a long time now without any problems. I think this a Apple or Microsoft problem, because the popup window which appear come from Windows DEP. I got no message from the firewall with any problem. I check the log files from Norton and Windows already but find nothing. This is a very strange problem. In the past I have had a lot of other problems with iTunes upgrades. Everytime I accept the installation of the newest version I got errors regarding missing "msi" files.
Greetings Gert -
Itunes Stopped Working in Windows Vista
Itunes stopped working in my windows vista machine. Here is the error message. Can anyone help?
Product
iTunes
Problem
Stopped responding and was closed
Date
12/26/2011 9:05 AM
Status
Report Sent
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangXProcB1
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Hang Signature: a281
Hang Type: 18496
Waiting on Application Name: APSDaemon.exe
Waiting on Application Version: 2.1.14.3
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Hang Signature 1: 9aea31144a9c4cb5456ef753a89615fd
Additional Hang Signature 2: 9e05
Additional Hang Signature 3: 22afaae9d40a9b6f85fcc190770c6a46
Additional Hang Signature 4: 4d20
Additional Hang Signature 5: 6a5ecf1f68a18e627f44b676cfeb087b
Additional Hang Signature 6: b57d
Additional Hang Signature 7: 6cbd99e8ebe2065ec5ef6563d3b9dea1Have you had a look at these pages? They may be of some help:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch failures
iTunes for Windows in Windows Vista doesn't open after upgrading -
ITunes 1.6 and Windows Vista 64bit Help
I have not been able to use iTunes properly since I got a new computer with Vista 64bit. I can play music, browse iTunes Store and watch Video, but the problem comes when I try to attach my iPod Touch or try burning a CD. With the last version, it seemed that 64bit windows Vista was not supported so I just decided to wait for an upgrade. I download iTunes 1.6 from Apple.com and try to install and it says I need the 64bit iTunes Installer. Did I miss the download for it?
This is the error message I get...
This iTunes Installer is intended for 32-bit versions of Windows. It is Highly recommended that you download and install the 64-bit iTunes Installer instead.
All I need is a Link to the 64-bit Installer because I cant find it.What's supposed to happen is that when you go to the download page, http://www.apple.com/itunes/download, it's supposed to recognize that you're running 64 bit Vista and then you get the 64 bit iTunes installer. But I've seen reports that FireFox users are only getting the 32 bit installer page.
Can you try that link with IE? And do you get a different installer then? -
ICloud wont work on Windows Vista 64bit
Hey there,
Ive been using iCloud with my iPhone 4, iPad and my MacBook Pro since it came out and it all works perfect.
Now I wanted it to run on my Windows Vista 64bit Desktop PC, to sync with Safari, Outlook etc.
My problem is: Everytime I start iCloud and confirm my username and password, iCloud is just shutting down saying "iCloud is no longer working" (in German: iCloud funktioniert nicht mehr)
I reinstalled it severall times and its always the same error...MobileMe has the same error by the way...Ive searched so long on the web and in other forums but no one had a clue...Hopefully you can help me!
Thanks,
p0lyHmmm. No, not exactly, but close enough (for me). Sorrry, in my rush I klutz'd the response. First I had MicroSoft do a clean install of 64 bit Offfice on my 64 bit Vista, then I uninstalled MobileMe, and iCloud, then reinstalled iCloud in that order. Oh...and by the way ... this was on 2 of my Vista machines. My virgin Win 7 machine had no issues at all with 32 bit.
The salient point I (regretably) missed in my first reply was to clean up the all references to Outlook in the registry. The tech tought the problem was related to keys for a (long ago) trial version of Office; Tho that was speculation on his part.
One thing is clear: The Apple tech said MobileMe has been replaced by iCloud and to remove it!
In the process, I learned that each (4) MS tech's stated, "Outlook has no issues, the problem is with Apple." I had to force them to do a clean install ... after failing with 2 techs I took a harder stance - happy I did. One told me they are under pressure to keep their calls under 15 minutes. Uninstall/cleanup/reinstall took ~2 hours.
Appologies p0ly,
tom -
Itunes quit working, I uninstalled and reinstalled and it still will not load
Itunes worked great for about a year, Then all of a sudden it quit working (update maybe?)
when I hit the icon it swirls for a second then nothing I uninstalled it and then reinstalled it and still nothing
IdeasReapir your QuickTime.
Control Panel > Programs n Features > highlight QuickTime, click CHANGE then REPAIR. -
Itunes not working with windows vista
Downloaded latest iTunes to laptop running Windows Vista... After install, the program won't launch. You get an error message stating iTunes is shutting down and then get a Windows error message.
and the error messages would be....
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Itunes quit working unexpectedly
I keep getting the message itunes stopped working unexpectedly and shuts down. I have tried to update, reinstall and nothing works. Any ideas?
many thanks.
The text of the error message is, "iTunesSetup_exe(1) couldn't be downloaded".
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
If you can't get a working installer via the standard download links, try the following download links instead:
iTunes 11.1.4 for Windows (32-bit) - iTunesSetup.exe
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe -
"Itunes has stopped working" in Windows Vista 64bit
I am at my wits end! My I tunes will usually load but if it opens in my library and I try to access the Itunes store it always crashes with the "Itunes Has Stopped Working" error message. "Windows is checking for a solution" follows but nothing is ever found.
I've tried completely removing Itunes and reinstalling. I've tried updating all drivers including the one for my ATI video card. I've scanned for viruses and maleware. I even downgraded from Itunes 10 to Itunes 9 which seemed to work for about a day.
I've also done the sfc /scannow which showed some file issues but none that looked to be a problem. One thing....my Gateway PC came preloaded with Windows Vista and I do not have an installation disk.
When I check the details on the crash this is the info that I get:
I've tried just about everything I could find I still keep having this problem. Usually Itunes will start but if I click on a song in my library or try to go to the Itunes store it will crash. Here is the info I get about the crash:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb7341c
Exception Code: c0000005
Exception Offset: 00030226
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Does anybody have any ideas or hints? Would upgrading to Windows 7 potentially fix this problem?
HELP!!!!!If we're talking about the (third-party, not-produced-by-AMD) ATI Tray Tools utility, the drivers for the utility are a bit scruffy. They've caused some trouble for the QuickTime Player since before the itunes versions 10.x came out, but after a while the issues started to ramify through to iTunes as well as QuickTime. The precise nature of the symptoms seems to depend on which combination of iTunes/QuickTime versions and ATI Tray Tool versions you've got, too.
On a 64-bit system, it's probably worth trying first adding iTunes.exe to the Auto 2d/3d and osd exception list. But just recently someone got past this sort of thing by disabling "Show FPS" on a 32-bit system:
Re: "iTunes has stopped working" -
Itunes not working on windows 7 64bit
i have downloaded itunes from apple site and it is installed as well but when i am trying to open itunes it shows "itunes has stopped working"
check online for a solution and close program
close the program
Problem details :
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.1.0.71
Application Timestamp: 54c76235
Fault Module Name: iTunes.dll
Fault Module Version: 12.1.0.71
Fault Module Timestamp: 54c7621b
Exception Code: c000001d
Exception Offset: 0000000001503200
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: d7f7
Additional Information 2: d7f7cf25a9f5db8bfc52c27417244498
Additional Information 3: 124a
Additional Information 4: 124ac5bb1d54a8df7aef83e35cc0ebcb
please advise what should i do now....Hi Rathore123,
I'm sorry to hear you are having these issues with iTunes. If you continue to have issues installing or launching iTunes on your Windows machine, you may find the info and troubleshooting steps in the following articles helpful:
If you can't install or update iTunes for Windows - Apple Support
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Regards,
- Brenden -
Itunes doesnt work on my vista (32 bit)
Im having quite a few problems with itunes and my computer. #1. iTunes constantly shuts down saying "itunes has unexpectedly shut down". It also sometimes RESTARTS on me, taking me to a blue screen. #2. Whenever i convert a video into mpeg, it works, but when i play it back on the computer AND my ipod (30 GB new model)it doesnt play back correctly. Can anybody help me?
HP Pavilion a1710n Windows Vista 32 bit, HPWas just at the apple store. Was told that Itunes is not yet compatible with Itunes. It wasn't clear how I could find out when it will be. My error message keeps saying the original file could not be found.
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