ITunes quits 1/2 way thru synch
My iTunes is quitting everytime my wife tries to synch her iPod. She can get about halfway through the synch, and then it'll just shut iTunes down, and she'll get the window asking if she wants to report the bug to Apple. I ran software update, and we're good to go there.
Any thoughts?
really? no one has any recommendations or fixes for this?
Similar Messages
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is there a way to move music I had on my iPhone 4 to my new macbook air, using iTunes it seems to want to synch to iTunes library where I don't have any music stored?
Hello KM47,
It soundsl ike you are needing to copy your iTunes purchases to your computer rather than sync it at this point. You can use the following article to transfer your purchases with the following article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
If you have your library stored on another computer, you can also copy the library to the new MacBook Air with this article:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Thank you for using Apple Support Communities.
All the very best,
Sterling -
ITunes keeps 'quitting unexpectedly'- No way to stop it
iTunes 11.1.3 on a Retina Pro MacBook running OSX 10.8.5 is totally broken.
For some reason, iTunes has started to crash, flashing up a technical report that 'iTunes quit unexpectedly' (first part of the error report attached below).
This error keeps repeating in a loop, closing and re-opening iTunes without me actually doing anything. It does this about once every 2-3 seconds (seriously!!) so it has flashed this error report up (which jumps to the forefront and prevents me doing anything useful on any other app) at least 40 times while I was typing this short message. ARGH!!
The only way to stop this is to restart the MacBook (which is not easy because iTunes keeps cancelling the restart).
Any ideas anyone? Has this been fixed anywhere?
It's driving me nuts...
Process: iTunes [889]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [118]
User ID: 501
Date/Time: 2013-12-21 23:04:57.190 +0000
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 41980 sec
Crashes Since Last Report: 153
Per-App Interval Since Last Report: 103273 sec
Per-App Crashes Since Last Report: 73
Anonymous UUID:
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff54994000Thanks...I had tried that but it creates all kinds of other inconveniences on a 13" screen. CHM
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Windows 7 with iTunes 10.5 loaded and working until I try to update apps or synch my iPhone 4. Windows says iTunes quit working and is looking for solution, then no solution but they tell me if they find one.
Hi Lorheak,
thanks for the quick reply. I had the same idea already yesterday. I use Norton Internet Security for a long time now without any problems. I think this a Apple or Microsoft problem, because the popup window which appear come from Windows DEP. I got no message from the firewall with any problem. I check the log files from Norton and Windows already but find nothing. This is a very strange problem. In the past I have had a lot of other problems with iTunes upgrades. Everytime I accept the installation of the newest version I got errors regarding missing "msi" files.
Greetings Gert -
Why are some of my purchased songs that I baught from ITunes only play half way?
delete the song from the library and redownload the song again
if you are unsure how to redownload the song, follow these steps
download previosly purchase content
hope this helps:) -
When I am opening up my itunes I am getting this screen
iTunes quit unexpectedly while using MobileDevice plug-ins.
Process: iTunes [1759]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: iTunes [1759]
User ID: 501
PlugIn Path: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
PlugIn Identifier: com.apple.mobiledevice
PlugIn Version: 710.1 (710.1)
Date/Time: 2013-11-07 12:19:26.707 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: D4AA1838-5144-3CD8-B19D-504E049E227D
Sleep/Wake UUID: CB859467-E8AE-49F2-87F7-D52BE92D2F1F
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000010bb21e00
VM Regions Near 0x10bb21e00:
__LINKEDIT 000000010ba18000-000000010baa1000 [ 548K] r--/rwx SM=COW /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
--> __TEXT 000000010baa1000-000000010bb93000 [ 968K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
__DATA 000000010bb93000-000000010bbb6000 [ 140K] rw-/rwx SM=PRV /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.mobiledevice 0x000000010bb4052a DYLD-STUB$$pthread_mutex_lock + 0
1 com.apple.mobiledevice 0x000000010bb21e71 AMRestorableDeviceEnableExtraDFUDevices + 28
2 com.apple.iTunes 0x00000001059d5cf5 0x104ff8000 + 10345717
3 com.apple.iTunes 0x0000000105be2386 0x104ff8000 + 12493702
4 com.apple.iTunes 0x0000000104ffe19e 0x104ff8000 + 24990
5 com.apple.iTunes 0x000000010526dbd1 0x104ff8000 + 2579409
6 com.apple.iTunes 0x000000010526d6f0 0x104ff8000 + 2578160
7 com.apple.iTunes 0x000000010526d5a7 0x104ff8000 + 2577831
8 com.apple.iTunes 0x000000010575ba92 0x104ff8000 + 7748242
9 com.apple.iTunes 0x000000010575b1b6 0x104ff8000 + 7745974
10 com.apple.iTunes 0x000000010575ce51 0x104ff8000 + 7753297
11 com.apple.iTunes 0x000000010575cdd3 0x104ff8000 + 7753171
12 com.apple.CoreFoundation 0x00007fff89196fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
13 com.apple.CoreFoundation 0x00007fff8908ac5d _CFXNotificationPost + 2893
14 com.apple.Foundation 0x00007fff8da294aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
15 com.apple.AppKit 0x00007fff93828d0e -[NSApplication finishLaunching] + 440
16 com.apple.AppKit 0x00007fff93828823 -[NSApplication run] + 128
17 com.apple.iTunes 0x0000000105905c57 0x104ff8000 + 9493591
18 com.apple.iTunes 0x0000000105388d4c 0x104ff8000 + 3738956
Thread 1:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff88c66662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d37243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d372152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff88c61a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff88c60d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff890eb315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff890ea939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff890ea275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8919f9d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010501351f 0x104ff8000 + 111903
7 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
8 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff88c61a56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8d374a15 _dispatch_semaphore_wait_slow + 206
2 libxpc.dylib 0x00007fff8c159733 xpc_connection_send_message_with_reply_sync + 195
3 com.apple.SystemConfiguration 0x00007fff94c2ae73 __SCNetworkReachabilityServer_targetStatus + 198
4 com.apple.SystemConfiguration 0x00007fff94c29d21 __SCNetworkReachabilityGetFlags + 393
5 com.apple.SystemConfiguration 0x00007fff94c299f8 SCNetworkReachabilityGetFlags + 237
6 com.apple.iTunes 0x000000010521a236 0x104ff8000 + 2236982
7 com.apple.iTunes 0x00000001052192ea 0x104ff8000 + 2233066
8 com.apple.iTunes 0x00000001050106d2 0x104ff8000 + 100050
9 com.apple.iTunes 0x000000010547e449 0x104ff8000 + 4744265
10 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
11 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff88c65716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8aa96c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000104ffc40f 0x104ff8000 + 17423
3 com.apple.iTunes 0x000000010547a04b 0x104ff8000 + 4726859
4 com.apple.iTunes 0x000000010547a77a 0x104ff8000 + 4728698
5 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
6 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000010bb21e00 rbx: 0x0000600000450800 rcx: 0x000000010bb21e55 rdx: 0x00007fff787ac110
rdi: 0x000000010bb94e58 rsi: 0x0000970000009700 rbp: 0x00007fff5ac06a00 rsp: 0x00007fff5ac069a8
r8: 0x0000000000000040 r9: 0x00007fff5ac06500 r10: 0x000000010bbc7540 r11: 0x0000000000124540
r12: 0x0000600000450830 r13: 0x00000001069a9928 r14: 0x0000600000474ec0 r15: 0x000000010620c070
rip: 0x000000010bb4052a rfl: 0x0000000000010202 cr2: 0x000000010bb21e00
Logical CPU: 1
Error Code: 0x00000007
Trap Number: 14
Binary Images:
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0x106a77000 - 0x106af7ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x106b39000 - 0x106b63ffb com.apple.avfoundationcf (2.0 - 133) <385B4AC1-12A3-3ECC-98CD-31D391FCCEFE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x106ba0000 - 0x106d74fff com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x106e42000 - 0x106e46fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x106e54000 - 0x106e57fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x106e5f000 - 0x10718bff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x1071b6000 - 0x1071edff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x107205000 - 0x1072dbfe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1072fe000 - 0x107341ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x107557000 - 0x107559ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10755e000 - 0x107562ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <DEB558B7-BACF-3871-A021-B3A904F4FB44> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x107a8a000 - 0x1087fffff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x10b6eb000 - 0x10b81fff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x10b826000 - 0x10b9f7fff com.apple.audio.units.Components (1.9 - 1.9) <80991B19-4B07-3DBF-A4B3-597DA1AA65B2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x10baa1000 - 0x10bb92ff7 com.apple.mobiledevice (710.1 - 710.1) <356F402B-7499-3EA6-8541-A3D89F6D119F> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x7fff5fe20000 - 0x7fff5fe53817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8784a000 - 0x7fff87b18ff4 com.apple.CoreImage (9.0.54) <74BB8685-69A9-3A45-8DED-EA26BD39D710> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff87b1f000 - 0x7fff87b70ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff87b71000 - 0x7fff87b7efff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff87f5b000 - 0x7fff882d1ffa com.apple.JavaScriptCore (9537 - 9537.65) <7E76880C-832E-385B-9591-ACCF57A68385> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff88af5000 - 0x7fff88b3efff com.apple.CoreMedia (1.0 - 1273.29) <4ACD30BA-E9FE-3842-A8B7-E3BD63747867> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff88b3f000 - 0x7fff88b47fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff88b57000 - 0x7fff88c3bfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff88c46000 - 0x7fff88c4fff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff88c50000 - 0x7fff88c6cff7 libsystem_kernel.dylib (2422.1.72) <D14913DB-47F1-3591-8DAF-D4B4EF5F8818> /usr/lib/system/libsystem_kernel.dylib
0x7fff88c71000 - 0x7fff88c7ffff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff88de7000 - 0x7fff88e67fff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff88e68000 - 0x7fff88fa8fff com.apple.QTKit (7.7.3 - 2826) <7A110F61-D4DD-3C84-950D-E5F486DE5765> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff89007000 - 0x7fff89012ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff89034000 - 0x7fff89079ff6 com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8907a000 - 0x7fff8925fff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8926d000 - 0x7fff8933eff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8933f000 - 0x7fff89349fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff895b5000 - 0x7fff895f4fff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8961b000 - 0x7fff8966efff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8966f000 - 0x7fff896adff7 libGLImage.dylib (9.0.83) <C08048A7-03CC-3E40-BCDC-7791D87AC8E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff896ae000 - 0x7fff897b3fff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff897b4000 - 0x7fff8984fff7 com.apple.PDFKit (2.9 - 2.9) <AD968A31-6567-30A7-A699-154C88DB56D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff89867000 - 0x7fff89869fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8986a000 - 0x7fff8987affb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
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0x7fff89d42000 - 0x7fff89da8fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff89db9000 - 0x7fff89dc1ffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff89dc2000 - 0x7fff89dddff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff89dde000 - 0x7fff89de1ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8a074000 - 0x7fff8a0adff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8a106000 - 0x7fff8a107ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x7fff8f87f000 - 0x7fff8f937ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8f971000 - 0x7fff8f989ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8f9ad000 - 0x7fff8f9b1ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8f9b2000 - 0x7fff8f9b3ff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8fa07000 - 0x7fff8faf8ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8faf9000 - 0x7fff8faffff7 libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
0x7fff8fb36000 - 0x7fff8fe50ff7 com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B-7E50-3D49-8C0A-7145614C13D8> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8fe51000 - 0x7fff8fe51ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <6E89F3CB-CC41-3728-9F9A-FDFC151E8261> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8fe52000 - 0x7fff8fe5bfff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8ff16000 - 0x7fff8ffd9ff7 com.apple.backup.framework (1.5 - 1.5) <92C8038F-CC00-3202-90D8-3C3AEC90986F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8ffed000 - 0x7fff8fff9ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8fffa000 - 0x7fff90000fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff90261000 - 0x7fff90263fff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff902be000 - 0x7fff902c2fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff902c3000 - 0x7fff90352ff7 com.apple.Metadata (10.7.0 - 800.12) <04486C95-3E49-36C4-89B6-925E925BB417> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff90353000 - 0x7fff9035bff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff9035c000 - 0x7fff90372fff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff90373000 - 0x7fff903adff3 com.apple.bom (12.0 - 192) <989690DB-B9CC-3DB5-89AE-B5D33EDC474E> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff903c2000 - 0x7fff903d2fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff903d3000 - 0x7fff903d5ff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff903d6000 - 0x7fff903dffff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff90610000 - 0x7fff90871ff7 com.apple.imageKit (2.5 - 770) <33BCF627-EB1A-3CC1-98AB-2324B6DFB329> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff90872000 - 0x7fff9087cfff com.apple.AppSandbox (3.0 - 1) <55717299-8164-3D79-918F-BD64706735CF> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff9087d000 - 0x7fff9096cfff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9096d000 - 0x7fff917b9ff5 com.apple.WebCore (9537 - 9537.70) <7A90E9D3-4F26-3049-9C96-C6B8CB1395C8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff917ba000 - 0x7fff917c3fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff91846000 - 0x7fff91846fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff91884000 - 0x7fff919d7ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007-9BD8-30E2-B644-47856DA29FEE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff91c43000 - 0x7fff91e8bfff com.apple.CoreData (107 - 481) <E5AFBA07-F73E-3B3F-9099-F51224EE8EAD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff91e8c000 - 0x7fff91e93ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x7fff91e94000 - 0x7fff9213effd com.apple.HIToolbox (2.1 - 695) <C4DE35FF-D0AC-35C3-A7E6-F54CD153825C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff92184000 - 0x7fff92196fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff921e7000 - 0x7fff92232fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff922a5000 - 0x7fff922a6ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff922a7000 - 0x7fff922a8ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff922a9000 - 0x7fff92334fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff92335000 - 0x7fff92335ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff9238a000 - 0x7fff92401fff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff92569000 - 0x7fff925b0ff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff925b1000 - 0x7fff925b8fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff925b9000 - 0x7fff926e5fff com.apple.MediaControlSender (1.9 - 190.4) <F5E934E1-D004-3C84-815A-961319F8C522> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff9305b000 - 0x7fff9305efff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff9305f000 - 0x7fff93060ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff93061000 - 0x7fff9306eff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff93119000 - 0x7fff93141ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff93142000 - 0x7fff93204ff1 com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff93205000 - 0x7fff933a1ff7 com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff933a2000 - 0x7fff933afff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff933b0000 - 0x7fff93414ff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff93415000 - 0x7fff93461ffe com.apple.CoreMediaIO (401.0 - 4544) <44EBC0FE-DAD5-3711-96CB-05250F350A16> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff93462000 - 0x7fff9347bff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9350f000 - 0x7fff93536ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff93537000 - 0x7fff935a6ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff935ab000 - 0x7fff935ecfff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff935ed000 - 0x7fff935f4fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff935f5000 - 0x7fff93624ff5 com.apple.GSS (4.0 - 2.0) <ED98D992-CC14-39F3-9ABC-8D7F986487CC> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff93625000 - 0x7fff93673ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff93680000 - 0x7fff93682ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff93683000 - 0x7fff9368dff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff9368e000 - 0x7fff93693ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff93694000 - 0x7fff936e6fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff93722000 - 0x7fff93773fff com.apple.QuickLookFramework (5.0 - 622.3) <AB6CCD09-ECDF-3F01-9C42-34B37DDCF12D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff937a3000 - 0x7fff937a6fff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff937f3000 - 0x7fff93810ff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff93811000 - 0x7fff94385ff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff94653000 - 0x7fff94682fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff946cd000 - 0x7fff9473afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff9473b000 - 0x7fff9476afd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9476b000 - 0x7fff94b9effb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff94bd1000 - 0x7fff94bd2fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff94bd3000 - 0x7fff94bfdff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
0x7fff94c26000 - 0x7fff94c89ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff94c8a000 - 0x7fff94d71ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff94d7f000 - 0x7fff94eafff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff94eb0000 - 0x7fff94ee5ffc com.apple.LDAPFramework (2.4.28 - 194.5) <7E31A674-C6AB-33BE-BD5E-F5E3C6E22894> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff94ee6000 - 0x7fff94fc5fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff94fc8000 - 0x7fff95050ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff95092000 - 0x7fff95093fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff950c5000 - 0x7fff950d0fff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9512e000 - 0x7fff9512efff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9512f000 - 0x7fff95154ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff9518a000 - 0x7fff95194ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff95195000 - 0x7fff951c1fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff9544b000 - 0x7fff954beffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1275
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=255.8M resident=181.2M(71%) swapped_out_or_unallocated=74.6M(29%)
Writable regions: Total=80.9M written=14.1M(17%) resident=15.4M(19%) swapped_out=0K(0%) unallocated=65.5M(81%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 63.4M
MALLOC (admin) 32K
Memory Tag 242 12K
STACK GUARD 56.0M
Stack 11.1M
VM_ALLOCATE 348K
__DATA 35.3M
__IMAGE 528K
__LINKEDIT 67.9M
__TEXT 187.9M
__UNICODE 544K
mapped file 40.1M
shared memory 4K
=========== =======
TOTAL 463.3M
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:
I have no idea how to fix it.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
ITunes Resyches my Library randomly when synching iPod
I am running the latest iTunes (8.0.1.11) on a fully patched Vista Ultimate. I have a Fifth Generation iPod (iPod with video) which is running the latest firmware (1.3). I do not and never have gotten any BSOD when running iTunes, so I don't seem to have a Vista - iTunes issues specifically.
All the music I have is on a network drive, and all the PodCasts are local. When I moved from my old laptop to this one, I exported my library and imported to the new laptop. After waiting for a really long time for the library to import, all seemed well. I deauthorized the old laptop, and authorized my new laptop.
When I plugged in the iPod for the first time, I selected the "Erase and Sync to New Library" option. The iPod took a really long time, expected since I have over 6000 songs, but it never finished synching. I connected multiple times and finally got everything on the iPod.
The next day, I plugged in to repower and synch a few new Podcasts. 30 minutes later, I noticed that it was still synching, and it read "Copying 350 of 3096: XXX". No idea why, but it was copying files that were not changed. Since then, about 3 out of 4 synchs are for 2000 - 4000 of the songs in my library. There doesn't seem to be any pattern on how many songs it thinks it needs to synch, or on how it determines that it needs to lose a huge amount of the library. If I diconnect prior to letting it finish the synch, it actually has cleared all the songs it was trying to synch.
Anyone know what I might be able to do?pwinick wrote:
Just downloaded iTunes ver. 9.0.0.70. After that my iTunes library on my PC has vanished. However, all of my music is still on my iPod. iTunes offered me the option of synching purchased music, which I took, so that music is now in my iTunes library. But, I have thousands of songs that were downloaded from CDs which are on my iPod, but not anywhere on my PC (running XP, Service Pack 2). Is there a way to get iTunes to accept non-purchased music when I synch the iPod? Thanks.
Your library should not have disappeared. It might be a setting. Try checking for the default music directory under the Preferences tab. You might have to change it to where your library is actually located on your computer.
If you did lose it for some reason there are NUMEROUS articles on the forums and in the Support section of iTunes regarding how to get a library off of your iPod and onto your computer.
Be careful how you sync your iPod (I always suggest enabling disk use and syncing manually).
There are lots of third-party programs that are free or cost something that you can also use. Again, a quick search of the forums should bring up numerous references.
Hope this helps a little. Please keep us posted!
Message was edited by: mmu1253397 -
How to repair itunes library (damaged) file. Multiple iTunes libraries on an external harddrive. All libraries have been working fine. Do some "housecleaning" on a one of the large libraries 296GB. iTunes quits and now has damaged file. 296 GB still on HD.
The duplication is unnecessary. Exporting creates a duplicate of the file. So now you'll have a duplicate of a duplicate. Exporting is not "working on" a file.
No it's not merging, it's exporting from one to the Finder and into another. No matter what lose something. If you export the Original you leave behind all the work you've done in iPhoto. If you export anything else, you lose the non-destructive editing and the ability to revert to the original. With merging you preserve that work. Yes, you can trash the old Library when you have completed the manoevre but no it's not the same thing as merging.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue. But in brief:
Current gets you the iPhoto Preview, used for sharing via media browsers. It's a jpg, medium quality missing metadata. Original gets the file you imported, unchanged and then you can export different version of the current version at different qualities. If you choose to export anything except the Original you do not get a Raw. There's no such thing as an "edited Raw", and you lose the connection between the original and the exported version. That means you've taken a non-destructive workflow and turned it into a destructive one.
The Tiff will certainly be higher qulaity and less likely to suffer generational loss in future editing but the file sizes are vast, often more than 10 times the size of the jpeg.
Put it this way, it would be cheaper to buy Library Manager than the disk you'll need to contain all the Tiffs. Unless you plan on a lot of editing, I'd go for a high quality jpeg as a reasonable compromise.
To be clear:
So, I guess my new question is, how can I edit the Raw image and keep it in a RAW format that IPhoto recognizes so that I can reprocess without any loss at a future time, or is it that once you edit a RAW image, then it is no longer a RAW image?
Once you edit a Raw it can no longer be a Raw. End of. -
i just got new iphone 4 but it tells me to restore the phone wen i plug in my computer.. then half way thru the restoring on the "firmwear" part it stops an says error "9?? wats the go there?? its driving me insane...
Let's first define what "new" means. Was it purchased from Apple or your authorized carrier, and it came in a shrink wrapped box? Or is it only new to you, and you don't know its history?
Assuming it truly is a new, never used phone, Error 9 means that the USB connection to the phone is intermittent. Do the following:
Make sure you have the latest version of iTunes (10.4) - if not, download and install it from htp://www.apple.com/itunes
Reboot your computer
Disable your antivirus and firewall software
Disconnect all USB devices except keyboard and mouse
Connect the cable to a USB port directly on your computer, not to a hub; do not connect the other end to the phone yet (If your computer is a desktop or tower and has ports on both front and back us a port on the back)
Launch iTunes
Connect the phone to the other end of the cable
If the phone is recognized in iTunes proceed with the Restore
If the phone is NOT recognized by iTunes:
Disconnect the cable from the phone (leave connected to the computer)
Hold the HOME and SLEEP buttons until the screen goes blank, then IMMEDIATELY release the SLEEP button but continue holding the HOME button
Connect the cable to the phone while holding the HOME button
Wait for iTunes to recognize the phone, then release the HOME button (this may take several minutes of holding)
If you still have a problem after these steps take the phone to Apple for exchange. -
I have purchased two separate audio books and they just skip around and wont play all the way thru. how do i redownload them without buying them again?
How to report an issue with Your iTunes Store purchase
-
What does iTunes error code (-45054) mean? iTunes quits itself when you click on "OK"
iTunes error code (-45054) comes up when trying to download a M4b file to our computer to synch with an Ipad. We get this error code when we try to open this audiofile in iTunes and when we click on the OK button on the error code box, iTunes quits itself. Won't open without the error box showing: "An unknown error occurred (-45054)" and quits itself when you click on OK to close the error message box. Uninstall? How? Any ideas or suggestions?
Still have the same issue ? I have it too ! Trying to re install iTunes but the issue is always the same ! ??
-
Why can I not watch a video all the way thru without it stopping and starting, & freezing?
I like to go to abc or cbs pbs etc. and watch their videos but they do
not run all the way thru. They stop and start and stop and start and
freeze and start and quit.If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/sessionstore.js
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore
Some have reported that increasing the session store saving interval worked for them.<br />
See:
* http://kb.mozillazine.org/browser.sessionstore.interval
To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
If you see a warning then you can confirm that you want to access that page.<br />
You can use the Filter bar at to top of the about:config page to locate a pref more easily. -
For some reason songs on my itouch stop in the middle, but the play all the way thru on itunes..tried restoring not working itouch 2 yrs old wondering if its best to buy a new one?
Are these songs you purchased from the iTunes Store or were they imported/downloaded from another source such as another online MP3 store or ripped from a CD?
Do they play okay in iTunes? What format are they in?
B-rock -
ITunes Quit Unexpectedly (as does Safari and Mail)
I have been having trouble recently with iTunes quitting unexpectedly when opening or shortly after opening. I've tried recreating the library as detailed in the FAQ in this forum, but it crashed again when trying to import the iTunes Library.xml file.
Other applications (Safari and Apple Mail) are both crashing more frequently. I've tried totally reinstalling Safari and iTunes, and then repairing permissions, but still get these crashes. All three programs error logs all contain the line
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Here is the full iTunes error log. I can post them for the other programs if needed.
Process: iTunes [4569]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.1.1 (9.1.1)
Build Info: iTunes-9111201~2
Code Type: X86 (Native)
Parent Process: launchd [161]
Date/Time: 2010-05-16 20:02:41.634 +0100
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 247306 sec
Crashes Since Last Report: 40
Per-App Interval Since Last Report: 15278 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 9AE9C246-D21F-48AE-871F-CA3B57243021
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 9
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x980cf342 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x980fceb8 pthread_condwait + 1089
2 libSystem.B.dylib 0x9814542f pthreadcondwait + 48
3 com.apple.iTunes 0x0001cdf3 0x1000 + 114163
4 com.apple.iTunes 0x0000b408 0x1000 + 41992
5 com.apple.iTunes 0x0000b347 0x1000 + 41799
6 com.apple.iTunes 0x00345156 0x1000 + 3424598
7 com.apple.iTunes 0x0003027d 0x1000 + 193149
8 com.apple.iTunes 0x000301e3 0x1000 + 192995
9 com.apple.iTunes 0x001d1829 0x1000 + 1902633
10 com.apple.iTunes 0x000fd5c1 0x1000 + 1033665
11 com.apple.iTunes 0x002d2f56 0x1000 + 2957142
12 com.apple.iTunes 0x002d456f 0x1000 + 2962799
13 com.apple.iTunes 0x002d4ee6 0x1000 + 2965222
14 com.apple.iTunes 0x00022569 0x1000 + 136553
15 com.apple.iTunes 0x000fcf3d 0x1000 + 1031997
16 com.apple.iTunes 0x001b08f7 0x1000 + 1767671
17 com.apple.iTunes 0x002548fa 0x1000 + 2439418
18 com.apple.iTunes 0x00254bd8 0x1000 + 2440152
19 com.apple.iTunes 0x002634b4 0x1000 + 2499764
20 com.apple.iTunes 0x002637d5 0x1000 + 2500565
21 com.apple.iTunes 0x001e0306 0x1000 + 1962758
22 com.apple.iTunes 0x001e05bd 0x1000 + 1963453
23 com.apple.iTunes 0x00197ddf 0x1000 + 1666527
24 com.apple.iTunes 0x0019ccc0 0x1000 + 1686720
25 com.apple.iTunes 0x00124e05 0x1000 + 1195525
26 com.apple.iTunes 0x00124331 0x1000 + 1192753
27 com.apple.iTunes 0x001203c2 0x1000 + 1176514
28 com.apple.iTunes 0x0019ba55 0x1000 + 1682005
29 com.apple.iTunes 0x00130ab6 0x1000 + 1243830
30 com.apple.iTunes 0x0012f85c 0x1000 + 1239132
31 com.apple.HIToolbox 0x9014e0a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
32 com.apple.HIToolbox 0x9014d370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
33 com.apple.HIToolbox 0x9016fb55 SendEventToEventTarget + 52
34 com.apple.HIToolbox 0x9019c147 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
35 com.apple.HIToolbox 0x901c0e40 SendMenuCommandWithContextAndModifiers + 66
36 com.apple.HIToolbox 0x901c0df5 SendMenuItemSelectedEvent + 121
37 com.apple.HIToolbox 0x901c0cfa FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
38 com.apple.HIToolbox 0x90190436 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
39 com.apple.HIToolbox 0x9034299f MenuSelect + 190
40 com.apple.HIToolbox 0x902fba30 HIMenuBar::HandleMouseEvent(OpaqueEventRef*) + 92
41 com.apple.HIToolbox 0x9014e6a3 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 173
42 com.apple.HIToolbox 0x9014e0a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
43 com.apple.HIToolbox 0x9014d370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
44 com.apple.HIToolbox 0x9016fb55 SendEventToEventTarget + 52
45 com.apple.HIToolbox 0x901816db ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1417
46 com.apple.HIToolbox 0x9014e4fa DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
47 com.apple.HIToolbox 0x9014d370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
48 com.apple.HIToolbox 0x9016fb55 SendEventToEventTarget + 52
49 com.apple.iTunes 0x003b1835 0x1000 + 3868725
50 com.apple.HIToolbox 0x9014e0a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
51 com.apple.HIToolbox 0x9014d370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
52 com.apple.HIToolbox 0x9014d1cf SendEventToEventTargetWithOptions + 58
53 com.apple.HIToolbox 0x90181d10 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
54 com.apple.HIToolbox 0x9014e4fa DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
55 com.apple.HIToolbox 0x9014d370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
56 com.apple.HIToolbox 0x9016fb55 SendEventToEventTarget + 52
57 com.apple.HIToolbox 0x902f8df7 ToolboxEventDispatcher + 86
58 com.apple.HIToolbox 0x902f8f2f RunApplicationEventLoop + 243
59 com.apple.iTunes 0x000ec354 0x1000 + 963412
60 com.apple.iTunes 0x000ec264 0x1000 + 963172
61 com.apple.iTunes 0x0000bf01 0x1000 + 44801
62 com.apple.iTunes 0x000046f4 0x1000 + 14068
63 com.apple.iTunes 0x0000337b 0x1000 + 9083
64 com.apple.iTunes 0x000032a9 0x1000 + 8873
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x980f5b42 kevent + 10
1 libSystem.B.dylib 0x980f625c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x980f5719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x980f54be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x980f4f41 pthreadwqthread + 390
5 libSystem.B.dylib 0x980f4d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x980cf2fa machmsgtrap + 10
1 libSystem.B.dylib 0x980cfa67 mach_msg + 68
2 com.apple.CoreFoundation 0x904a800f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x904a70f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x904ad034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f1a4 0x1000 + 3465636
6 libSystem.B.dylib 0x980fca19 pthreadstart + 345
7 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x980cf342 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x980fceb8 pthread_condwait + 1089
2 libSystem.B.dylib 0x9814542f pthreadcondwait + 48
3 com.apple.iTunes 0x0001cdf3 0x1000 + 114163
4 com.apple.iTunes 0x0001c347 0x1000 + 111431
5 libSystem.B.dylib 0x980fca19 pthreadstart + 345
6 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x980ee286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x904e782d __CFSocketManager + 1085
2 libSystem.B.dylib 0x980fca19 pthreadstart + 345
3 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x980cf2fa machmsgtrap + 10
1 libSystem.B.dylib 0x980cfa67 mach_msg + 68
2 com.apple.CoreFoundation 0x904a800f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x904a70f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x904ad034 CFRunLoopRun + 84
5 fm.last.iTunes Scrobbler 0x185c6d08 IPodDetector::threadEntry(void*) + 564
6 libSystem.B.dylib 0x980fca19 pthreadstart + 345
7 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9819646a accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x98195342 accept + 32
2 com.apple.iTunes 0x003c93dc 0x1000 + 3965916
3 com.apple.iTunes 0x0042c0a9 0x1000 + 4370601
4 com.apple.iTunes 0x0042c177 0x1000 + 4370807
5 libSystem.B.dylib 0x980fca19 pthreadstart + 345
6 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9819646a accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x98195342 accept + 32
2 com.apple.iTunes 0x003c93dc 0x1000 + 3965916
3 com.apple.iTunes 0x0042c0a9 0x1000 + 4370601
4 com.apple.iTunes 0x0042c177 0x1000 + 4370807
5 libSystem.B.dylib 0x980fca19 pthreadstart + 345
6 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x980cf2fa machmsgtrap + 10
1 libSystem.B.dylib 0x980cfa67 mach_msg + 68
2 com.apple.iTunes 0x000f5925 0x1000 + 1001765
3 com.apple.iTunes 0x0059bd6e 0x1000 + 5877102
4 com.apple.iTunes 0x0059beca 0x1000 + 5877450
5 com.apple.iTunes 0x000f769a 0x1000 + 1009306
6 com.apple.iTunes 0x000f654d 0x1000 + 1004877
7 com.apple.iTunes 0x000f6379 0x1000 + 1004409
8 com.apple.iTunes 0x000f5cd7 0x1000 + 1002711
9 com.apple.iTunes 0x000f595c 0x1000 + 1001820
10 com.apple.iTunes 0x0059b9b8 0x1000 + 5876152
11 libSystem.B.dylib 0x980fca19 pthreadstart + 345
12 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 9 Crashed:
0 com.apple.CoreFoundation 0x90491081 CFDataReplaceBytes + 257
1 com.apple.CoreFoundation 0x9049291a CFDataAppendBytes + 154
2 com.apple.CFNetwork 0x92b98a54 PACEntryStreamCallback(__CFReadStream*, unsigned long, void*) + 208
3 com.apple.CoreFoundation 0x90533dd3 _signalEventSync + 99
4 com.apple.CoreFoundation 0x905347be cfstream_solosignalEventSync + 126
5 com.apple.CoreFoundation 0x90533a88 _CFStreamSignalEvent + 792
6 com.apple.CoreFoundation 0x90534707 CFReadStreamSignalEvent + 39
7 com.apple.CFNetwork 0x92ba9a7f HTTPReadStream::streamEvent(unsigned long) + 169
8 com.apple.CoreFoundation 0x90533dd3 _signalEventSync + 99
9 com.apple.CoreFoundation 0x90533d58 cfstream_sharedsignalEventSync + 664
10 com.apple.CoreFoundation 0x904aa15b __CFRunLoopDoSources0 + 1563
11 com.apple.CoreFoundation 0x904a7c1f __CFRunLoopRun + 1071
12 com.apple.CoreFoundation 0x904a70f4 CFRunLoopRunSpecific + 452
13 com.apple.CoreFoundation 0x904ad034 CFRunLoopRun + 84
14 com.apple.iTunes 0x0034f1a4 0x1000 + 3465636
15 libSystem.B.dylib 0x980fca19 pthreadstart + 345
16 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 10: Dispatch queue: com.apple.root.default-overcommit-priority
0 libSystem.B.dylib 0x980cf2fa machmsgtrap + 10
1 libSystem.B.dylib 0x980cfa67 mach_msg + 68
2 com.apple.SystemConfiguration 0x92d6fa80 configclose + 97
3 com.apple.SystemConfiguration 0x92d6f872 __SCDynamicStoreDeallocate + 94
4 com.apple.CoreFoundation 0x90477ea1 _CFRelease + 353
5 libSystem.B.dylib 0x980f54b2 dispatch_workerthread2 + 228
6 libSystem.B.dylib 0x980f4f41 pthreadwqthread + 390
7 libSystem.B.dylib 0x980f4d86 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x980cf342 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x980fceb8 pthread_condwait + 1089
2 libSystem.B.dylib 0x9814542f pthreadcondwait + 48
3 com.apple.iTunes 0x00030b5f 0x1000 + 195423
4 com.apple.iTunes 0x00030adb 0x1000 + 195291
5 com.apple.iTunes 0x00030a00 0x1000 + 195072
6 com.apple.iTunes 0x0034f2eb 0x1000 + 3465963
7 libSystem.B.dylib 0x980fca19 pthreadstart + 345
8 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x980fdfee pread$UNIX2003 + 10
1 ...ple.CoreServices.CarbonCore 0x91ed44ed BasicRead(FileRecord*, short, long long, unsigned long long*, void*, unsigned long long*) + 952
2 ...ple.CoreServices.CarbonCore 0x91ed40fc PBReadForkSync + 117
3 ...ple.CoreServices.CarbonCore 0x91ed4073 FSReadFork + 59
4 com.apple.iTunes 0x0031fa8e 0x1000 + 3271310
5 com.apple.iTunes 0x0031fe08 0x1000 + 3272200
6 com.apple.iTunes 0x0034f38c 0x1000 + 3466124
7 libSystem.B.dylib 0x980fca19 pthreadstart + 345
8 libSystem.B.dylib 0x980fc89e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x980f4bd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x980f5168 pthreadwqthread + 941
2 libSystem.B.dylib 0x980f4d86 start_wqthread + 30
Thread 9 crashed with X86 Thread State (32-bit):
eax: 0x1940b6b0 ebx: 0x000006fe ecx: 0xa0a99098 edx: 0x00000013
edi: 0xffffffff esi: 0x00000000 ebp: 0xb074d1b8 esp: 0xb074d170
ss: 0x0000001f efl: 0x00000286 eip: 0x90491081 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x02002840
Binary Images:
0x1000 - 0xc48fc8 com.apple.iTunes 9.1.1 (9.1.1) <5115345B-57D1-531C-A2FF-35B9460806D9> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe8b000 - 0xe93ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xe9b000 - 0xea0ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xea6000 - 0xf2dfe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <8DC49244-9DB1-69B5-59B2-9DD760235C74> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf79000 - 0xfb9ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
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0x99126000 - 0x99141ff7 libPng.dylib ??? (???) <929FE8EE-277D-F6EB-D672-E6F4CEBF1504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x99460000 - 0x99475fff com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x99476000 - 0x99651ff3 libType1Scaler.dylib ??? (???) <944F686E-9CC2-03F0-A139-8F322F0AC49F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
0x99652000 - 0x99659ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6BF89127-C18C-27A9-F94A-981836A822FE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9965a000 - 0x996a0ff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x996a1000 - 0x996bdfe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Shared Networking Adapter, Ethernet, en2
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en3
Serial ATA Device: Hitachi HTS545016B9SA02, 149.05 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
FireWire Device: My Book 1112, WD, Up to 800 Mb/sec
Thanks
Message was edited by: craighay1I repaired permissions after reinstalling iTunes and Safari in an attempt to fix the problem. It didn't fix the problem.
I tried rebooting in safe mode, and both applications seemed to be working. Now after booting normally the problem seems to have cleared. So fingers crossed it stays this way.
I didn't think safe mode could actually fix anything. I thought it was only used to diagnose problems or if you couldn't boot normally. Or is this only the case on Windows?
I'm still getting to grips with the steps for fixing problems on my Mac, but that's been almost a year since I switched and this is the first big one I've had the displeasure of coming across. Let's hope it stays that way.
Thanks for the help. -
Half way thru my sync receive message unable to sync due to unknown error 13019
After recent itunes update receive error message half way thru sync process
ipod cannot be synced due to unknown error 13019Try this previous discussion:
iTunes: Error 13019 during sync
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