ITunes quits before I can do anything
When I run iTunes, if looks like it loads, then I get "accessing iTunes store," and then it closes. I think I am using the latest version, but I can't check.
Why does it do this?
Should I just uninstall iTunes and install an older version (oldapps.com)? Will I still have my library?
Try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
Otherwise you could try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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Mail quits before I can do anything
I did an update on Friday from the apple software update & ever since my mail app quits.
The error I get is:
Process: Mail [295]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.5 (929.4)
Build Info: Mail-9290400~5
Code Type: PPC (Native)
Parent Process: launchd [78]
Date/Time: 2008-09-29 16:36:50.515 -0400
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000014
Crashed Thread: 6
Application Specific Information:
-[ConcreteMessageMall _performFilterTask:seriesID:]
-[MessageContentController _fetchContentsForMessage:fromStore:withViewingState:]
Any suggestions? I can't use mail at all.
ThanksI have safari 3.1.2 installed.
Here is the rest of the crash log.
Thread 0:
0 libSystem.B.dylib 0x95c2b438 machmsgtrap + 8
1 libSystem.B.dylib 0x95c3235c mach_msg + 56
2 libSystem.B.dylib 0x95c71608 threadgetstate + 148
3 libobjc.A.dylib 0x919f41f8 cache_collectfree + 372
4 libobjc.A.dylib 0x919f4680 cachefill + 540
5 libobjc.A.dylib 0x919f3084 classlookupMethodAndLoadCache + 220
6 libobjc.A.dylib 0x91a050c4 objc_msgSend + 260
7 com.apple.AppKit 0x94ee7018 -[NSTableView gridStyleMask] + 32
8 com.apple.AppKit 0x94ee5f98 -[NSTableView drawRect:] + 2180
9 com.apple.MessageFramework 0x002ddc28 -[ASExtendedTableView drawRect:] + 196
10 com.apple.AppKit 0x94f66a28 -[NSView _drawRect:clip:] + 3000
11 com.apple.AppKit 0x94f65974 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 848
12 com.apple.AppKit 0x94f65c58 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1588
13 com.apple.AppKit 0x94f64824 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 640
14 com.apple.AppKit 0x94f6527c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3288
15 com.apple.AppKit 0x94f6527c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3288
16 com.apple.AppKit 0x94f6527c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3288
17 com.apple.AppKit 0x94f6527c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3288
18 com.apple.AppKit 0x94f6527c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3288
19 com.apple.AppKit 0x94f6527c -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3288
20 com.apple.AppKit 0x94f6425c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 264
21 com.apple.AppKit 0x94f61028 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2328
22 com.apple.AppKit 0x94eb4f40 -[NSWindow displayIfNeeded] + 188
23 com.apple.mail 0x0001e0d4 0x1000 + 118996
24 com.apple.AppKit 0x94eb4da0 _handleWindowNeedsDisplay + 372
25 com.apple.CoreFoundation 0x94118f74 __CFRunLoopDoObservers + 456
26 com.apple.CoreFoundation 0x9411a11c CFRunLoopRunSpecific + 712
27 com.apple.HIToolbox 0x965d1d44 RunCurrentEventLoopInMode + 264
28 com.apple.HIToolbox 0x965d1b68 ReceiveNextEventCommon + 412
29 com.apple.HIToolbox 0x965d19a8 BlockUntilNextEventMatchingListInMode + 84
30 com.apple.AppKit 0x94eb2e18 _DPSNextEvent + 596
31 com.apple.AppKit 0x94eb27d0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 112
32 com.apple.AppKit 0x94eac48c -[NSApplication run] + 736
33 com.apple.AppKit 0x94e7ce90 NSApplicationMain + 440
34 com.apple.mail 0x000f30e8 0x1000 + 991464
Thread 1:
0 libSystem.B.dylib 0x95c2b438 machmsgtrap + 8
1 libSystem.B.dylib 0x95c3235c mach_msg + 56
2 com.apple.CoreFoundation 0x9411a568 CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x91b9a7d0 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 168
4 com.apple.Foundation 0x91ba50c4 -[NSRunLoop(NSRunLoop) run] + 72
5 com.apple.MessageFramework 0x003b282c -[RSSInterchange _runManager] + 1760
6 com.apple.Foundation 0x91b6cb78 _NSThread__main_ + 1004
7 libSystem.B.dylib 0x95c6d658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x95c2b4b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x95c6e8fc pthread_condwait + 1320
2 com.apple.Foundation 0x91ba9f38 -[NSCondition waitUntilDate:] + 384
3 com.apple.Foundation 0x91ba9d64 -[NSConditionLock lockWhenCondition:beforeDate:] + 268
4 com.apple.MessageFramework 0x003b44f0 -[InvocationQueue _drainQueue] + 284
5 com.apple.Foundation 0x91b6cb78 _NSThread__main_ + 1004
6 libSystem.B.dylib 0x95c6d658 pthreadstart + 316
Thread 3:
0 libSystem.B.dylib 0x95c2b4b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x95c6e8fc pthread_condwait + 1320
2 com.apple.Foundation 0x91ba9f38 -[NSCondition waitUntilDate:] + 384
3 com.apple.Foundation 0x91ba9d64 -[NSConditionLock lockWhenCondition:beforeDate:] + 268
4 com.apple.MessageFramework 0x003b44f0 -[InvocationQueue _drainQueue] + 284
5 com.apple.Foundation 0x91b6cb78 _NSThread__main_ + 1004
6 libSystem.B.dylib 0x95c6d658 pthreadstart + 316
Thread 4:
0 libSystem.B.dylib 0x95c2b4b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x95c6e8fc pthread_condwait + 1320
2 com.apple.Foundation 0x91ba9f38 -[NSCondition waitUntilDate:] + 384
3 com.apple.Foundation 0x91ba9d64 -[NSConditionLock lockWhenCondition:beforeDate:] + 268
4 com.apple.MessageFramework 0x003b44f0 -[InvocationQueue _drainQueue] + 284
5 com.apple.Foundation 0x91b6cb78 _NSThread__main_ + 1004
6 libSystem.B.dylib 0x95c6d658 pthreadstart + 316
Thread 5:
0 libSystem.B.dylib 0x95c31e4c _semwaitsignal + 12
1 libSystem.B.dylib 0x95c6ea00 pthread_condwait + 1580
2 com.apple.datadetectorscore 0x9690e9f4 DDPerformInMainThread + 204
3 com.apple.datadetectorscore 0x9690d4a0 DDSLSourceLoadTable + 716
4 com.apple.datadetectorscore 0x9690c2a0 DDLookupTableLoadSpotlightValuesForAttributeType + 192
5 com.apple.datadetectorscore 0x9690c590 DDLookupTableCreateFromCacheData + 444
6 com.apple.datadetectorscore 0x9690fb74 DDScannerCreateWithFileName + 852
7 com.apple.datadetectors 0x94876898 -[DDScannerComputationOperation main] + 284
8 com.apple.Foundation 0x91bea314 -[NSOperation start] + 620
9 com.apple.Foundation 0x91b6cb78 _NSThread__main_ + 1004
10 libSystem.B.dylib 0x95c6d658 pthreadstart + 316
Thread 6 Crashed:
0 libSystem.B.dylib 0x95c33b88 strlen + 8
1 libSystem.B.dylib 0x95cca3cc __vfprintf$LDBL128 + 16332
2 libSystem.B.dylib 0x95cc63ac asprintf$LDBL128 + 276
3 com.apple.CoreFoundation 0x9418ee30 __CFFullMethodName + 92
4 com.apple.CoreFoundation 0x9418eed4 __CFExceptionProem + 80
5 com.apple.CoreFoundation 0x9418ef2c -[NSObject doesNotRecognizeSelector:] + 44
6 com.apple.CoreFoundation 0x9418d5ac __forwarding__ + 332
7 com.apple.CoreFoundation 0x9418d834 CF_forwarding_prep0 + 212
8 com.apple.CoreData 0x91818970 -[NSSQLEntity _generateProperties] + 460
9 com.apple.CoreData 0x91817a14 -[NSSQLModel _generateModel:] + 1200
10 com.apple.CoreData 0x91864a88 -[NSSQLModel initWithManagedObjectModel:configurationName:useBrokenHashing:] + 192
11 com.apple.CoreData 0x91816cf0 -[NSSQLCore initWithPersistentStoreCoordinator:configurationName:URL:options:] + 792
12 com.apple.CoreData 0x91815d60 -[NSPersistentStoreCoordinator addPersistentStoreWithType:configuration:URL:options:error:] + 1260
13 com.apple.CalendarStore 0x9654c338 -[CalPersistentStoreCoordinator createPersistentStore:] + 360
14 com.apple.CalendarStore 0x964dc17c +[CalCalendarStore(CalCalendarStore_Internal) setupCalendarStore:] + 496
15 com.apple.CalendarStore 0x964d5f54 +[CalCalendarStore defaultCalendarStore] + 132
16 com.apple.MessageFramework 0x002d70a8 -[CalendarStoreInterchange initWithToDosCache:todoCalendars:] + 196
17 com.apple.MessageFramework 0x002d6a8c -[MetadataManager initWithCalendarStoreConduitClass:libraryClass:todoCalendars:] + 236
18 com.apple.MessageFramework 0x002d68f0 +[MetadataManager sharedInstanceWithConduitClass:libraryClass:todoCalendars:] + 96
19 com.apple.MessageFramework 0x002d4c38 +[MetadataManager sharedInstance] + 232
20 com.apple.MessageFramework 0x002eae54 -[LibraryMessage todos] + 240
21 com.apple.mail 0x00040608 0x1000 + 259592
22 com.apple.mail 0x0003fc04 0x1000 + 257028
23 com.apple.CoreFoundation 0x9418da98 _invoking__ + 168
24 com.apple.CoreFoundation 0x9418d32c -[NSInvocation invoke] + 128
25 com.apple.MessageFramework 0x003b4a34 -[MonitoredInvocation invoke] + 392
26 com.apple.MessageFramework 0x003b4664 -[InvocationQueue _drainQueue] + 656
27 com.apple.Foundation 0x91b6cb78 _NSThread__main_ + 1004
28 libSystem.B.dylib 0x95c6d658 pthreadstart + 316
Thread 6 crashed with PPC Thread State 32:
srr0: 0x95c33b88 srr1: 0x0200f030 dar: 0x00000014 dsisr: 0x40000000
r0: 0x95cc7c6c r1: 0xf0388480 r2: 0xf0388d68 r3: 0x00000014
r4: 0x918c8386 r5: 0x0000000b r6: 0x00000079 r7: 0xffffffff
r8: 0x0000000b r9: 0x00000014 r10: 0xffffff80 r11: 0xa096bb60
r12: 0x95c33b80 r13: 0xffffffff r14: 0xf0389238 r15: 0x00000021
r16: 0xa0965d34 r17: 0x941b6e74 r18: 0x00000014 r19: 0xf0388bf8
r20: 0x00000000 r21: 0x00000073 r22: 0x0000000e r23: 0x00000000
r24: 0xf0388520 r25: 0x00000000 r26: 0x0000000e r27: 0x941b6e72
r28: 0xf0388d78 r29: 0xf0388528 r30: 0x941b6e71 r31: 0x95cc642c
cr: 0x24008404 xer: 0x00000000 lr: 0x95cc7c6c ctr: 0x95c33b80
vrsave: 0x80000000
Binary Images:
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0x8fe00000 - 0x8fe30b23 dyld 96.2 (???) <ef2061020a88c4fe1f40b8d9cb1a6101> /usr/lib/dyld
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0x90036000 - 0x90077ffb libTIFF.dylib ??? (???) <4c1422124af245485d6ceee207f4d735> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x90147000 - 0x90160ffb com.apple.CoreVideo 1.5.1 (1.5.1) <7568a5b07a0ccb4ee76a9b997fa3e5d9> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x914c4000 - 0x9155dfc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0x918df000 - 0x919edfff com.apple.PubSub 1.0.3 (65.1.1) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x919ee000 - 0x91ad1fff libobjc.A.dylib ??? (???) <39035ba996e55c617e20595dcd89c063> /usr/lib/libobjc.A.dylib
0x91ad2000 - 0x91b14fff com.apple.quartzfilters 1.5.0 (1.5.0) <3f2dc01a646cd5b5ea55d510583ba4d5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x91b15000 - 0x91b62fff com.apple.framework.familycontrols 1.0.2 (1.0.2) <b022da52faf828234ebb48845ac7357a> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0x92ab3000 - 0x92b82fff com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x92b83000 - 0x92ba3ff7 libJPEG.dylib ??? (???) <f92878fdf02ffb1474b8bc60c47bb72d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x92ba4000 - 0x92bcdffb com.apple.shortcut 1 (1.0) <032016a45147a2f3f191ce70187587c9> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x92bce000 - 0x92ef7fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92ef8000 - 0x92f7eff9 com.apple.CFNetwork 339.5 (339.5) <b401902ddbf0d923e7b584e579ce0b4c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92f7f000 - 0x9309dff7 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9309e000 - 0x934ccffa libGLProgrammability.dylib ??? (???) <603a9704539c585a35801c2452930cb2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x934cd000 - 0x934d8ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x934d9000 - 0x93bbaff3 com.apple.WebCore 5525.18.1 (5525.18.1) <c339884f32c81b029105d8a0243db0ff> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x93e38000 - 0x93efafff com.apple.WebKit 5525.18 (5525.18) <465f23fde0c38d87fd0e0103a3393772> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x93efb000 - 0x93f83fff com.apple.ink.framework 101.3 (86) <66a99ad6bc695390a66dd24789e23dcc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x93f84000 - 0x93f91fff libbz2.1.0.dylib ??? (???) <ff3050272228dbda09852641458eaaa4> /usr/lib/libbz2.1.0.dylib
0x94061000 - 0x940b0fff libGLImage.dylib ??? (???) <274f96cdf247e29c74dc476d166928ca> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940b1000 - 0x941d6ffb com.apple.CoreFoundation 6.5.4 (476.15) <cad7eb450d1f930417aeeca9eb00dbcd> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x941d7000 - 0x941e2ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x941e3000 - 0x94218fff com.apple.AE 402.2 (402.2) <0b15a08da8ec38b74fb9dd6e579ed25f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x94219000 - 0x947d3fff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x947d8000 - 0x94805fff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x94806000 - 0x9486efff com.apple.iLifeMediaBrowser 1.0.9 (212.0.1) /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x9486f000 - 0x94874fff com.apple.OpenDirectory 10.5 (10.5) <6dca8a620bb66310737d421624ebbfcd> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x94875000 - 0x9488afff com.apple.datadetectors 1.0.1 (66.2) <90711dd7887550dd04f564ec211cf059> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x9488b000 - 0x94a2bff7 com.apple.QuartzComposer 2.1 (106.5) <c823d8b4d0e6ab03f609a097f8333c50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x94a2c000 - 0x94adcfff edu.mit.Kerberos 6.0.12 (6.0.12) <c72d937eebc3e56ea636d332e2bb18cf> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94add000 - 0x94bc6fff libxml2.2.dylib ??? (???) <6bf1a24e68615e0edf843988f5a0a1f4> /usr/lib/libxml2.2.dylib
0x94bc7000 - 0x94c5bfff com.apple.framework.IOKit 1.5.1 (???) <9bd6b9e0f0a9a25c3a1d379da04dd8be> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x94c5c000 - 0x94cb2fff libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94cb3000 - 0x94cbafff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x94cbb000 - 0x94d55ff7 com.apple.ApplicationServices.ATS 3.4 (???) <77bbf58ddc32846bdfdea2bd30ab6fb9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x94d56000 - 0x94d80ff7 libssl.0.9.7.dylib ??? (???) <1c571a24294df1af3428e31d464029fc> /usr/lib/libssl.0.9.7.dylib
0x94d81000 - 0x94dddffb com.apple.HIServices 1.7.0 (???) <48d200891cc9dd795ee547d526c6a45b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x94dde000 - 0x94e40ffb com.apple.htmlrendering 68 (1.1.3) <e852db1c007de975fae2f0c2769c88ef> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x94e41000 - 0x94e4efff libCSync.A.dylib ??? (???) <e0395a40546c6c8b244962512e74c35e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94e4f000 - 0x94e76fff libxslt.1.dylib ??? (???) <3700d04090629deddb436aa2d516c56d> /usr/lib/libxslt.1.dylib
0x94e77000 - 0x955ecfff com.apple.AppKit 6.5.3 (949.34) <5a94250c410980eb9047e9a5f0f9b558> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x955ed000 - 0x95652ffb com.apple.ISSupport 1.7 (38) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x95653000 - 0x9568cfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <1a39075165bf7447fe8be1e93db49346> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9568d000 - 0x9568fffd libRadiance.dylib ??? (???) <34cc3c24f4be3a4372275400b6e05b85> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x95690000 - 0x95726fff com.apple.LaunchServices 290 (290) <fd3ffed6d3e33d356610d5eac6c7088a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x95727000 - 0x95769fff com.apple.CoreMediaIOServicesPrivate 12.0 (12.0) /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x9576a000 - 0x95798ffb com.apple.DotMacSyncManager 1.2.3 (286) <65d0e4540083a64199504933831a99d2> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x95799000 - 0x957a5ff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x957a6000 - 0x957acffb com.apple.DisplayServicesFW 2.0 (2.0) <463821f200b3616dad400057957ddf0b> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x957ad000 - 0x957c4ffb com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x95867000 - 0x95868ff8 com.apple.ApplicationServices 34 (34) <6aa5ee485bb2e656531b3505932b845f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95869000 - 0x958b0fff com.apple.NavigationServices 3.5.2 (163) <cb063c95a55ba12994a64c7e47f5706a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x958b1000 - 0x958c0fff com.apple.DSObjCWrappers.Framework 1.3 (1.3) <897487778bd1c0429fcd88c99c293583> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x958c1000 - 0x958cfffb com.apple.opengl 1.5.7 (1.5.7) <0f5ac86573f9bb828dfa1864d85a4162> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x958f2000 - 0x9591dff7 libauto.dylib ??? (???) <b3a3a4b0f09653bd6d58f1847922b533> /usr/lib/libauto.dylib
0x9591e000 - 0x9593dfff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9593e000 - 0x959f8fff libcrypto.0.9.7.dylib ??? (???) <335916b82e302fec637432caf7c9e8e5> /usr/lib/libcrypto.0.9.7.dylib
0x959f9000 - 0x95a14ff3 com.apple.DirectoryService.Framework 3.5.5 (3.5.5) <60afb4ad8bd64c8539f50f7edef1f759> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x95a15000 - 0x95a2afff com.apple.IMUtils 4.0.5 (582) <d932fd56d7cb597ce9a0d72015db1a90> /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
0x95a2b000 - 0x95a43ffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x95a47000 - 0x95a8dff9 com.apple.securityinterface 3.0 (32532) <82a438eff282dd1dc1f803dfd91b5f38> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x95a8e000 - 0x95a99fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <ae3dc890a43a9269388301f6b59d3091> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95a9a000 - 0x95ab6fff com.apple.IMFramework 4.0.5 (582) <7a425a078e842dea6469edccdf596022> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x95ab7000 - 0x95ac5fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x95ac6000 - 0x95ac6fff com.apple.Carbon 136 (136) <f8fdb172887f2d6a374aed2d2a13b319> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x95ac7000 - 0x95ae6fff libresolv.9.dylib ??? (???) <d4538f370cadea5d74d3ac86c610e570> /usr/lib/libresolv.9.dylib
0x95ae7000 - 0x95b03ffb com.apple.openscripting 1.2.8 (???) <eb961ce3c1b1e564c2eefe3682ee0555> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95b04000 - 0x95b13fff com.apple.DMNotification 1.1.0 (143) <c68dc3aa8e69dfea987ae8400ccaa929> /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x95b14000 - 0x95c28ffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x95c29000 - 0x95c29ff8 com.apple.Cocoa 6.5 (???) <e9a4f1c636d00893db0494c4040176ba> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95c2a000 - 0x95dc3fe3 libSystem.B.dylib ??? (???) <79cf3ef34f92361dc6263d884c723c24> /usr/lib/libSystem.B.dylib
0x95dc4000 - 0x96129ff2 com.apple.QuartzCore 1.5.5 (1.5.5) <e5fa65979d5e0bb75ec19aea053ce83d> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9612a000 - 0x9612afff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9612b000 - 0x961d9ffb com.apple.QTKit 7.5.5 (990.7) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x961da000 - 0x96200fff libcups.2.dylib ??? (???) <736d13399582e2216dfd58a61868d39c> /usr/lib/libcups.2.dylib
0x96201000 - 0x9623efff libRIP.A.dylib ??? (???) <2a8fc4eb2a2120c341c15b54f807041d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9623f000 - 0x9623fffa com.apple.CoreServices 32 (32) <42b6dda539f7411606187335d9eae0c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x96240000 - 0x9626cfff com.apple.CoreMediaPrivate 11.0 (11.0) <5c3e0852cafaace76f92a112921a8ff0> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x9626d000 - 0x96453ffb com.apple.security 5.0.4 (34102) <9a5739b5b522f963b320fd71581b9cf5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96454000 - 0x965a0ffb com.apple.CalendarStore 3.0.5 (841) /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x965a1000 - 0x968dafeb com.apple.HIToolbox 1.5.4 (???) <ffe389390ecc05cf8770c81db6511bd1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x968db000 - 0x9692afff com.apple.datadetectorscore 1.0.2 (52.14) <dce349f0368081cfa3a2cc7ad2ae990a> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9692b000 - 0x9694afff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9694b000 - 0x969d0fff libsqlite3.0.dylib ??? (???) <f2a33fe2663eab9c7f4806d2cf05b4ee> /usr/lib/libsqlite3.0.dylib
0x969d1000 - 0x969ecffb libPng.dylib ??? (???) <248297ff5b022c274d5dcfa0de3b37b2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x969ed000 - 0x969f4ffb com.apple.print.framework.Print 218.0.2 (220.1) <c7e0e618d5867ae227403ae385aacd82> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x969f5000 - 0x96a39ffb com.apple.DirectoryService.PasswordServerFramework 3.0.3 (3.0.3) <990840c12416ac15b853ad7c1686e6f2> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x96a3a000 - 0x96aa1ffb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
0x96aa2000 - 0x96b02fff com.apple.CoreText 2.0.3 (???) <4ce8460abbfca7c9bd655ae0173976df> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96b03000 - 0x96b8dfff libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96b8e000 - 0x96ba1ffe com.apple.CFOpenDirectory 10.5 (10.5) <41ed29dcd683657b10994df7d7349e0a> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x96ba2000 - 0x96c0cfff com.apple.PDFKit 2.1.1 (2.1.1) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96c0d000 - 0x96c12fff com.apple.KerberosHelper 1.1 (1.0) <8f67c86123d3225e76cf7d361eaaeafd> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x96c13000 - 0x96d7fff9 com.apple.AddressBook.framework 4.1.1 (696) <d060674db5664f6db586985a12742f1c> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x96d80000 - 0x96d93fff com.apple.LangAnalysis 1.6.4 (1.6.4) <f12db38b92cbf96b024206698434d14d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96d94000 - 0x96d94fff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96d95000 - 0x96d9aff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x96dcd000 - 0x96dd1ffe libGIF.dylib ??? (???) <491b205a6b8bb0c0c6ee6aaeea19a671> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96dd2000 - 0x96ea0ffb com.apple.syncservices 3.1 (389.7) <3d6f945da3813785216fd2df7a408e16> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Any other suggestions? -
I just updated my iPhone 4S to iOS7 and it wants me to connect to iTunes before I can do anything. But my computer is broken and I'm borrowing someone else's. Will it try to sync with their computer? Can I get around using iTunes somehow? I'm new to this; any help would be appreciated!
If the device is indicating to connect to iTunes, then it is in recovery mode. You will need the computer and iTunes to recover it. You can fix the iTunes to not sync to your device, but just let it recover the phone. I hope you would have a backup of your data in iCloud, since it is no longer available to you on the phone.
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hi i have a iphone 5 and it is in recovery mode and it says i have to restore it before i can do anything else but when i try to restore it say the iphone cannot be restored it can not be found
please get back to me as soon as possible
~bananagirl16Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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Hi there, I want to know how I can set a password before I can purchase anything so I don't accidentally purchase something. Any suggestions? Thanks
Settings > iTunes & App Stores > Apple ID ...
Sign in, and, if you like, change your password there by clicking your Apple ID again after signin. -
I havent run PS CC for a couple weeks, and I have not changed anything on my computer that i am aware of (is a brand new build).
Today, I went to mess around with PS and possibly edit some images but it woulndt load properly. Well, it loads but then crashes (just closes) before I can do anything. A couple times i got a pop up indicating it cant connect to the adobe servers (not that you need net service to use the program of course) but i dont even get that popup anymore.
This is *really* ticking me off. I dont use a firewall, but do use eset node32 antivirus 2014. never set the firewall in that eithe (not really sure how to since they changed things since the last time i bought that program). windows firewall is set, but adobe it set to go through it
LR5, PSE12, Premiere pro CC - they all load no problem but PS CC does not load properly.
Ive run malware bytes, did a reset/boot of the computer so far. the only program Ive noticed issues with is PS CC.
ANY ideas?Hi Saleen219,
Welcome to Adobe Forum,
Please try this :http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
http://forums.adobe.com/message/5471698.
They might help you.
Regards,
Rajshree -
I followed the procedure described on the website of uninstalling Premiere CC, installing Premiere CS6, uninstalling it leaving Encore installed and reinstalling Premiere CC. I also installed the menu presets as described on another page of the website.
Encore loads and I try to create a new project specifying pathname and project name. Before I can do anything further, Encore exits with a windows dialogue about "Due to a problem the program must exit".
I did notice that some of the text boxes were filled in with values corresponding to old projects so Encore is picking up old configuration information from somewhere.Thanks for this. The reason why I uninstalled PR CC was that in trying to follow the procedure in Encore CS6 not installed with Creative Cloud I came to step 5, Locate Premiere Pro in the list and click Install. But with PR CC installed, the button just says "Up To Date". Uninstalling allowed me to proceed.
Windows 7, and I tried running as administrator with no change.
Permissions seems unlikely to me, but if Encore can pick up old configuration data, which relates to projects that no longer exist and the pathnames won't be valid seems more likely. Do you know where it is stored so that I could try deleting it? When I last used Encore it was on Vista.
I would love to do a full Adobe uninstall as I have CS4 and 5.5 versions still hanging around, but errors occur if I try to uninstall them, and even when I tried downloading a special cleaner program from Adobe it didn't succeed.
Fortunately I have access to Canopus Edius and as a short term solution I have used that to author my DVD, but it would be great to get Encore up and running. -
As the thread says.
"Contact iTunes support before you can make a in-game (in-app) purchased buy again.. Solutions? Don't have time to wait for iTunes support to fix this =pYou need to do as requested
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Do I have to have an iTunes account before i can set up my first iPhone
does a person have to have an iTunes account before they can set up their first iPhone? I've had and apple ID for so long I don't remember the answer to this question. A friend asked me and I felt silly because I couldn't answer.
An AppleID is an iTunes account.
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Someonme PLEASE remind me why I hate Apple so much!
Everything is SDO much work and drama to change or fix!
I've recently relocated to the US and needt o update my credit card details. I did the address, etc.
I keeps telling me that I need to cancel iTunes Match before I can change my credit card details? How do I do that?You can't do it yourself. If the unspent balance is at least as much as the value of the gift card, ask the iTunes Store staff to put the balance back onto the card. If not, it's not possible at all.
(74817) -
Before I can update my iPad from 7.0.4 to 7.0.6 I am told I must transfer some purchases to iTunes library. How do I identify these purchases, find them and then transfer them to the iTunes library?
You don't need to find them or identify them. iTunes does it for you. When that dialog box pops up, just click on Transfer Purchases to begin the process and iTunes will take care of all of it for you.
New apps, songs, books, etc, ...anything that you downloaded since you last synced with iTunes will be transferred. -
My iPhone 5S always asks for my iTunes password before i can use my fingerprint
I have set my iPhone 5s up, i use the fingerprint sensor to unlock and dowload apps etc, i have gone in to settings, general, Touch ID & Passcode, Touch ID and selected to use the finger print sensor for iTunes & App Store, i put my password in etc, yet every time i try to download an App i have to input my password again before i can use Touch ID! Why??
Just what is the point of setting it all up, when it is obvious that the Touch ID is not 100% trustworthy, has the password would only need inputting once if it was!
Really not happy with this repetitive cycle, i may has well of stuck with my iPhone 5, than waste my money on a gimmick!!I would try a reset, hold the power button and home button until you see the apple if possible or hold for about 15 seconds then let go. If that does not help, I would restore it through itunes on your computer.
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FCP 7.0.3 Import window closes itself before I can select anything
I just reinstalled FCS on my mac book pro and updated it to FCP 7.0.3. I am running Yosemite. When I select file>import the dialogue pops up but before I can click on anything or make a selection it closes. Anyone else see this behavior? What might be the cause?
MBP Retina (2012)
2.3 GHz core i7
16 GB RAM
NVIDIA GeForce GT 650M
OS 10.10.1Well, I would say trash your preferences, but this is a brand new install...
One big thing might be that FCP 7 isn't supported on Yosemite...nor on the previous OS. FCP 7 was discontinued before both came out, and neither were written with support for FCP 7 in mind. The core of FCP is Quicktime, and Quicktime is being phased out by Apple...it is moving towards AV Foundation, which is the core of FCX. In fact, QT 7 that is the main core of the app isn't on Yosemite, only the hobbled QTX. -
I did the update to take out bugs etc; now when I try to open an app, it asks for my Itunes ID before it will open; this is a pain; has anyone else had this problem or knows how to correct this, assistance gratefully appreciated, thanks
Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
The Problem/s
1. I am unable to sync my iPhone 4S with my Mac Book Pro, either by cable, wifi or bluetooth
2. iTunes will initiall open and briefly identifies the iPhone in the Device section in iTunes.
3. When iTunes starts to read the iPhone (displaying the spinning wheel), it immediately then quits and
4. Opens a 'dialogue box' which displays the message "iTunes Quit Unexpectedly"
5 The dialoge box offers the following button options to:-
'Show Details'
The 'Show Details' button will open and display a list of the 'Problem Details and System Configeration'. To the average user the information is useless, as one doesn't know what to look for to solve the problem. This is a long and detailed report (too long to include in this message), which includes information such as:-
Crashed Thread: 20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000006f0
'OK'
The 'Ok' button simply quits and closes the dialogue box
'Reopen'
The 'Reopen' button will again reopen iTunes, briefly showing that it is trying to read the iPhone in the Devices section, but then returns again to display the same dialogue box.
Other Information
1. iTunes will still start normally once the USB cable is removed from the Mac book Pro, but crashes again once the USB cable is reattached to the computer
Any advice or help offered would be greatly appreciated.
Sincerely
Rob
Message was edited by: RobmanricoHi there anaqeed,
I would recommend taking a look at the troubleshooting steps found in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.
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