"iTunes Quits Unexpectedly" cause of this error any suggestions?
Mac Book Pro With the version of iTunes and have been having this error crashing iTunes, any help would be appericated,thanks
The Plugin 'Quartz Composer Visualizer' failed to load because it has the wrong CPU architecture for this version of iTunes.(3585).
this is happening everyday. Please help thanks.
Hello there Leslie,
Thank you for using Apple Support Communities
I would suggest the troublehshooting in this article based off my research on this issue:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
iTunes won't open or quits unexpectedly.
You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:"iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."Note: This is different than Safe Boot/Safe Mode for Mac OS X. It may be necessary to test both at the same time to isolate all third-party interference.Click Continue and test to see any issues persist. If your issues are resolved with iTunes running in Safe Mode, check the following:
Consult the vendor of any plug-ins you have installed to determine if they are compatible with the version if iTunes you wish to use and to check for any updates that may be available.
Close iTunes and try moving add-ons not manufactured by Apple temporarily to the Desktop to troubleshoot the behavior. iTunes stores these plug-ins and scripts in the following locations:
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
Cheers,
Sterling
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When I am opening up my itunes I am getting this screen
iTunes quit unexpectedly while using MobileDevice plug-ins.
Process: iTunes [1759]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: iTunes [1759]
User ID: 501
PlugIn Path: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
PlugIn Identifier: com.apple.mobiledevice
PlugIn Version: 710.1 (710.1)
Date/Time: 2013-11-07 12:19:26.707 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: D4AA1838-5144-3CD8-B19D-504E049E227D
Sleep/Wake UUID: CB859467-E8AE-49F2-87F7-D52BE92D2F1F
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000010bb21e00
VM Regions Near 0x10bb21e00:
__LINKEDIT 000000010ba18000-000000010baa1000 [ 548K] r--/rwx SM=COW /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
--> __TEXT 000000010baa1000-000000010bb93000 [ 968K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
__DATA 000000010bb93000-000000010bbb6000 [ 140K] rw-/rwx SM=PRV /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.mobiledevice 0x000000010bb4052a DYLD-STUB$$pthread_mutex_lock + 0
1 com.apple.mobiledevice 0x000000010bb21e71 AMRestorableDeviceEnableExtraDFUDevices + 28
2 com.apple.iTunes 0x00000001059d5cf5 0x104ff8000 + 10345717
3 com.apple.iTunes 0x0000000105be2386 0x104ff8000 + 12493702
4 com.apple.iTunes 0x0000000104ffe19e 0x104ff8000 + 24990
5 com.apple.iTunes 0x000000010526dbd1 0x104ff8000 + 2579409
6 com.apple.iTunes 0x000000010526d6f0 0x104ff8000 + 2578160
7 com.apple.iTunes 0x000000010526d5a7 0x104ff8000 + 2577831
8 com.apple.iTunes 0x000000010575ba92 0x104ff8000 + 7748242
9 com.apple.iTunes 0x000000010575b1b6 0x104ff8000 + 7745974
10 com.apple.iTunes 0x000000010575ce51 0x104ff8000 + 7753297
11 com.apple.iTunes 0x000000010575cdd3 0x104ff8000 + 7753171
12 com.apple.CoreFoundation 0x00007fff89196fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
13 com.apple.CoreFoundation 0x00007fff8908ac5d _CFXNotificationPost + 2893
14 com.apple.Foundation 0x00007fff8da294aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
15 com.apple.AppKit 0x00007fff93828d0e -[NSApplication finishLaunching] + 440
16 com.apple.AppKit 0x00007fff93828823 -[NSApplication run] + 128
17 com.apple.iTunes 0x0000000105905c57 0x104ff8000 + 9493591
18 com.apple.iTunes 0x0000000105388d4c 0x104ff8000 + 3738956
Thread 1:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff88c66662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d37243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d372152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff88c61a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff88c60d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff890eb315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff890ea939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff890ea275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8919f9d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010501351f 0x104ff8000 + 111903
7 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
8 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff88c61a56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8d374a15 _dispatch_semaphore_wait_slow + 206
2 libxpc.dylib 0x00007fff8c159733 xpc_connection_send_message_with_reply_sync + 195
3 com.apple.SystemConfiguration 0x00007fff94c2ae73 __SCNetworkReachabilityServer_targetStatus + 198
4 com.apple.SystemConfiguration 0x00007fff94c29d21 __SCNetworkReachabilityGetFlags + 393
5 com.apple.SystemConfiguration 0x00007fff94c299f8 SCNetworkReachabilityGetFlags + 237
6 com.apple.iTunes 0x000000010521a236 0x104ff8000 + 2236982
7 com.apple.iTunes 0x00000001052192ea 0x104ff8000 + 2233066
8 com.apple.iTunes 0x00000001050106d2 0x104ff8000 + 100050
9 com.apple.iTunes 0x000000010547e449 0x104ff8000 + 4744265
10 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
11 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff88c65716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8aa96c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000104ffc40f 0x104ff8000 + 17423
3 com.apple.iTunes 0x000000010547a04b 0x104ff8000 + 4726859
4 com.apple.iTunes 0x000000010547a77a 0x104ff8000 + 4728698
5 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
6 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000010bb21e00 rbx: 0x0000600000450800 rcx: 0x000000010bb21e55 rdx: 0x00007fff787ac110
rdi: 0x000000010bb94e58 rsi: 0x0000970000009700 rbp: 0x00007fff5ac06a00 rsp: 0x00007fff5ac069a8
r8: 0x0000000000000040 r9: 0x00007fff5ac06500 r10: 0x000000010bbc7540 r11: 0x0000000000124540
r12: 0x0000600000450830 r13: 0x00000001069a9928 r14: 0x0000600000474ec0 r15: 0x000000010620c070
rip: 0x000000010bb4052a rfl: 0x0000000000010202 cr2: 0x000000010bb21e00
Logical CPU: 1
Error Code: 0x00000007
Trap Number: 14
Binary Images:
0x104ff8000 - 0x10669afef com.apple.iTunes (11.1.3 - 11.1.3) <A2A98806-87A0-3DC1-9B56-49D082615D15> /Applications/iTunes.app/Contents/MacOS/iTunes
0x106a77000 - 0x106af7ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x106b39000 - 0x106b63ffb com.apple.avfoundationcf (2.0 - 133) <385B4AC1-12A3-3ECC-98CD-31D391FCCEFE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x106ba0000 - 0x106d74fff com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x106e42000 - 0x106e46fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x106e54000 - 0x106e57fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x106e5f000 - 0x10718bff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x1071b6000 - 0x1071edff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x107205000 - 0x1072dbfe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1072fe000 - 0x107341ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x107557000 - 0x107559ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10755e000 - 0x107562ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <DEB558B7-BACF-3871-A021-B3A904F4FB44> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x107a8a000 - 0x1087fffff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x10b6eb000 - 0x10b81fff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x10b826000 - 0x10b9f7fff com.apple.audio.units.Components (1.9 - 1.9) <80991B19-4B07-3DBF-A4B3-597DA1AA65B2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x10baa1000 - 0x10bb92ff7 com.apple.mobiledevice (710.1 - 710.1) <356F402B-7499-3EA6-8541-A3D89F6D119F> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x7fff5fe20000 - 0x7fff5fe53817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8784a000 - 0x7fff87b18ff4 com.apple.CoreImage (9.0.54) <74BB8685-69A9-3A45-8DED-EA26BD39D710> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff87b1f000 - 0x7fff87b70ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff87b71000 - 0x7fff87b7efff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff87f5b000 - 0x7fff882d1ffa com.apple.JavaScriptCore (9537 - 9537.65) <7E76880C-832E-385B-9591-ACCF57A68385> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff88af5000 - 0x7fff88b3efff com.apple.CoreMedia (1.0 - 1273.29) <4ACD30BA-E9FE-3842-A8B7-E3BD63747867> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff88b3f000 - 0x7fff88b47fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff88b57000 - 0x7fff88c3bfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff88c46000 - 0x7fff88c4fff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff88c50000 - 0x7fff88c6cff7 libsystem_kernel.dylib (2422.1.72) <D14913DB-47F1-3591-8DAF-D4B4EF5F8818> /usr/lib/system/libsystem_kernel.dylib
0x7fff88c71000 - 0x7fff88c7ffff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff88de7000 - 0x7fff88e67fff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff88e68000 - 0x7fff88fa8fff com.apple.QTKit (7.7.3 - 2826) <7A110F61-D4DD-3C84-950D-E5F486DE5765> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff89007000 - 0x7fff89012ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff89034000 - 0x7fff89079ff6 com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8907a000 - 0x7fff8925fff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8926d000 - 0x7fff8933eff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8933f000 - 0x7fff89349fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff895b5000 - 0x7fff895f4fff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8961b000 - 0x7fff8966efff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8966f000 - 0x7fff896adff7 libGLImage.dylib (9.0.83) <C08048A7-03CC-3E40-BCDC-7791D87AC8E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff896ae000 - 0x7fff897b3fff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff897b4000 - 0x7fff8984fff7 com.apple.PDFKit (2.9 - 2.9) <AD968A31-6567-30A7-A699-154C88DB56D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff89867000 - 0x7fff89869fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8986a000 - 0x7fff8987affb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff89885000 - 0x7fff8990eff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x7fff89916000 - 0x7fff89aceff3 libicucore.A.dylib (511.25) <3ED7B656-416E-3071-AEC8-E85C90232F78> /usr/lib/libicucore.A.dylib
0x7fff89ae9000 - 0x7fff89d41ff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff89d42000 - 0x7fff89da8fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff89db9000 - 0x7fff89dc1ffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff89dc2000 - 0x7fff89dddff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff89dde000 - 0x7fff89de1ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8a074000 - 0x7fff8a0adff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8a106000 - 0x7fff8a107ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8a117000 - 0x7fff8a13cff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8a13d000 - 0x7fff8a18bfff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8a18c000 - 0x7fff8a5dafff com.apple.VideoToolbox (1.0 - 1273.29) <6E38291D-7A81-3033-AFB9-61ABD38B6371> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
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0x7fff8f9b2000 - 0x7fff8f9b3ff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8fa07000 - 0x7fff8faf8ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8faf9000 - 0x7fff8faffff7 libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
0x7fff8fb36000 - 0x7fff8fe50ff7 com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B-7E50-3D49-8C0A-7145614C13D8> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8fe51000 - 0x7fff8fe51ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <6E89F3CB-CC41-3728-9F9A-FDFC151E8261> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8fe52000 - 0x7fff8fe5bfff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8ff16000 - 0x7fff8ffd9ff7 com.apple.backup.framework (1.5 - 1.5) <92C8038F-CC00-3202-90D8-3C3AEC90986F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8ffed000 - 0x7fff8fff9ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8fffa000 - 0x7fff90000fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff90261000 - 0x7fff90263fff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff902be000 - 0x7fff902c2fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff902c3000 - 0x7fff90352ff7 com.apple.Metadata (10.7.0 - 800.12) <04486C95-3E49-36C4-89B6-925E925BB417> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff90353000 - 0x7fff9035bff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff9035c000 - 0x7fff90372fff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff90373000 - 0x7fff903adff3 com.apple.bom (12.0 - 192) <989690DB-B9CC-3DB5-89AE-B5D33EDC474E> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff903c2000 - 0x7fff903d2fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff903d3000 - 0x7fff903d5ff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff903d6000 - 0x7fff903dffff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff90610000 - 0x7fff90871ff7 com.apple.imageKit (2.5 - 770) <33BCF627-EB1A-3CC1-98AB-2324B6DFB329> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff90872000 - 0x7fff9087cfff com.apple.AppSandbox (3.0 - 1) <55717299-8164-3D79-918F-BD64706735CF> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff9087d000 - 0x7fff9096cfff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9096d000 - 0x7fff917b9ff5 com.apple.WebCore (9537 - 9537.70) <7A90E9D3-4F26-3049-9C96-C6B8CB1395C8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff917ba000 - 0x7fff917c3fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff91846000 - 0x7fff91846fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff91884000 - 0x7fff919d7ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007-9BD8-30E2-B644-47856DA29FEE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff91c43000 - 0x7fff91e8bfff com.apple.CoreData (107 - 481) <E5AFBA07-F73E-3B3F-9099-F51224EE8EAD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff91e8c000 - 0x7fff91e93ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x7fff91e94000 - 0x7fff9213effd com.apple.HIToolbox (2.1 - 695) <C4DE35FF-D0AC-35C3-A7E6-F54CD153825C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff92184000 - 0x7fff92196fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff921e7000 - 0x7fff92232fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff922a5000 - 0x7fff922a6ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff922a7000 - 0x7fff922a8ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff922a9000 - 0x7fff92334fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff92335000 - 0x7fff92335ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff9238a000 - 0x7fff92401fff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff92569000 - 0x7fff925b0ff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff925b1000 - 0x7fff925b8fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff925b9000 - 0x7fff926e5fff com.apple.MediaControlSender (1.9 - 190.4) <F5E934E1-D004-3C84-815A-961319F8C522> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff9305b000 - 0x7fff9305efff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff9305f000 - 0x7fff93060ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff93061000 - 0x7fff9306eff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff93119000 - 0x7fff93141ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff93142000 - 0x7fff93204ff1 com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff93205000 - 0x7fff933a1ff7 com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff933a2000 - 0x7fff933afff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff933b0000 - 0x7fff93414ff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff93415000 - 0x7fff93461ffe com.apple.CoreMediaIO (401.0 - 4544) <44EBC0FE-DAD5-3711-96CB-05250F350A16> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff93462000 - 0x7fff9347bff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9350f000 - 0x7fff93536ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff93537000 - 0x7fff935a6ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff935ab000 - 0x7fff935ecfff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff935ed000 - 0x7fff935f4fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff935f5000 - 0x7fff93624ff5 com.apple.GSS (4.0 - 2.0) <ED98D992-CC14-39F3-9ABC-8D7F986487CC> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff93625000 - 0x7fff93673ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff93680000 - 0x7fff93682ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff93683000 - 0x7fff9368dff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff9368e000 - 0x7fff93693ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff93694000 - 0x7fff936e6fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff93722000 - 0x7fff93773fff com.apple.QuickLookFramework (5.0 - 622.3) <AB6CCD09-ECDF-3F01-9C42-34B37DDCF12D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff937a3000 - 0x7fff937a6fff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff937f3000 - 0x7fff93810ff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff93811000 - 0x7fff94385ff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff94653000 - 0x7fff94682fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff946cd000 - 0x7fff9473afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff9473b000 - 0x7fff9476afd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9476b000 - 0x7fff94b9effb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff94bd1000 - 0x7fff94bd2fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff94bd3000 - 0x7fff94bfdff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
0x7fff94c26000 - 0x7fff94c89ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff94c8a000 - 0x7fff94d71ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff94d7f000 - 0x7fff94eafff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff94eb0000 - 0x7fff94ee5ffc com.apple.LDAPFramework (2.4.28 - 194.5) <7E31A674-C6AB-33BE-BD5E-F5E3C6E22894> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff94ee6000 - 0x7fff94fc5fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff94fc8000 - 0x7fff95050ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff95092000 - 0x7fff95093fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff950c5000 - 0x7fff950d0fff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9512e000 - 0x7fff9512efff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9512f000 - 0x7fff95154ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff9518a000 - 0x7fff95194ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff95195000 - 0x7fff951c1fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff9544b000 - 0x7fff954beffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1275
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=255.8M resident=181.2M(71%) swapped_out_or_unallocated=74.6M(29%)
Writable regions: Total=80.9M written=14.1M(17%) resident=15.4M(19%) swapped_out=0K(0%) unallocated=65.5M(81%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 63.4M
MALLOC (admin) 32K
Memory Tag 242 12K
STACK GUARD 56.0M
Stack 11.1M
VM_ALLOCATE 348K
__DATA 35.3M
__IMAGE 528K
__LINKEDIT 67.9M
__TEXT 187.9M
__UNICODE 544K
mapped file 40.1M
shared memory 4K
=========== =======
TOTAL 463.3M
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:
I have no idea how to fix it.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
Itunes Error : "the application iTunes quite unexpectedly
Everytime i try to open iTunes i after a few seconds of it trying to open get this error every time : The application iTunes quite unexpectedly. Mac OS X and other applications are not affected Click reopen to open the application again. Click Report to see more details or send a report to Apple"
This is what i HAVE done. I started by deleting files that were not MP3's shutting down comp and then restarting. Same Error.
I then went to disk utilities and tried to do a repair. This did nothing. Same error. I tried then doing the repair followed by shutting comp down for over 30 sec. Nothing
I finally uninstalled itunes totally shut down comp. restarted Reinstalled Shut down again. Still get same error! I also followed this again by going into Disk utility and doing a repair. again nothing. same freaking error. what else can i possibly do?? I'm really hoping there is something I'm missing that will fix this!
any suggestions?? I have a Powerbook G4 version 10.4.11 if that helps at all.
thanks!Hey megzter14,
Welcome to Apple Support Communities! I'd check out the following articles, they'll go over what to do if your iTunes will not open on a Mac:
iTunes is unresponsive, quits unexpectedly, or will not open
iTunes for Mac:
Mac OS X: How to troubleshoot a software issue
How to open an alternate iTunes Library file or create a new one
iTunes: Troubleshooting issues with third-party iTunes plug-ins
via:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Regards,
David -
ITunes "quits unexpectedly" - "reopening windows" error
Hi all.
I have somehow killed iTunes 11.1.5 on my MacBook Pro (running OS 10.9.2). I was asking a fair bit of iTunes - syncing two iPhones, streaming a movie to an Apple TV and sharing four movies from iMovie to iTunes (and whatever decoding that entails), when it quit "unexpectedly". Now whenever I try to relaunch I get the following errors:
1. "The last time you opened Messages, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?"
Which is then replaced before I can click any of the buttons on the error window by
2. "iTunes quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
I have done some googling, and tried the following to rectify and test the problem:
Verified and repaired permissions. No change.
Verified and repaired the hard disk (from Utilities accessed by holding command + r hen restarting the computer). No change.
Downloaded and reinstalled iTunes. No change.
Copied an iTunes library from yesterday's working backup (.itl file) to the desktop and tried opening iTunes from this library (holding option while launching iTunes). No change.
Creating a new libray. No change.
Opening iTunes from the Guest User account - this worked, iTunes opened successfully.
I suspect that the process and solution outlined in this thread https://discussions.apple.com/thread/5535315?start=0&tstart=0 will solve my problem, but I don't really want to do a heap of things that I don't understand and make things worse, unless advised otherwise here.
Soooo, if anyone can offer any guidance it would be much appreciated.
Based on the the initial questions in the thread listed above, below are some log extracts that someone who knows what they're looking at may find useful.
System Log Queries
27/04/2014 7:23:29.954 pm iTunes[930]: TuneUp Plugin main received 'tini' from 10.9
27/04/2014 7:23:30.173 pm iTunes[930]: TuneUp Plugin main received ' rlc' from 0.0
27/04/2014 7:23:32.548 pm com.apple.launchd.peruser.501[352]: (com.apple.iTunes.28720[930]) Job appears to have crashed: Abort trap: 6
27/04/2014 7:23:32.687 pm ReportCrash[934]: Saved crash report for iTunes[930] version 11.1.5 (11.1.5) to /Users/stephen/Library/Logs/DiagnosticReports/iTunes_2014-04-27-192332_MacBook- Pro.crash
27/04/2014 7:23:32.688 pm ReportCrash[934]: Removing excessive log: file:///Users/stephen/Library/Logs/DiagnosticReports/iTunes_2014-04-27-135048_M acBook-Pro.crash
User Diagnostic Report
Process: iTunes [930]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Build Info: iTunes-1115011001005005~2
Responsible: iTunes [930]
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
29 com.apple.iTunes 0x0000000105c28e40 0x105164000 + 11292224
30 com.apple.iTunes 0x00000001052f4c55 0x105164000 + 1641557
31 com.apple.iTunes 0x0000000105c4713a 0x105164000 + 11415866
32 com.apple.iTunes 0x00000001054e38ee 0x105164000 + 3668206
33 com.apple.iTunes 0x0000000105c452c0 0x105164000 + 11408064
34 com.apple.iTunes 0x0000000105e759ab 0x105164000 + 13703595
35 com.apple.iTunes 0x0000000105e70329 0x105164000 + 13681449
36 com.apple.iTunes 0x0000000105e751fa 0x105164000 + 13701626
37 com.apple.iTunes 0x0000000105e75017 0x105164000 + 13701143
38 com.apple.iTunes 0x0000000105c622b3 0x105164000 + 11526835
39 com.apple.iTunes 0x00000001057f0b8b 0x105164000 + 6867851
40 com.apple.iTunes 0x00000001057f05e5 0x105164000 + 6866405
41 com.apple.iTunes 0x00000001057f1d41 0x105164000 + 6872385
42 com.apple.iTunes 0x00000001051769bc 0x105164000 + 76220
43 com.apple.iTunes 0x0000000105188f73 0x105164000 + 151411
44 com.apple.iTunes 0x0000000105180900 0x105164000 + 116992
57 com.apple.iTunes 0x0000000105a70212 0x105164000 + 9486866
58 com.apple.iTunes 0x00000001054f4934 0x105164000 + 3737908
6 com.apple.iTunes 0x000000010517f403 0x105164000 + 111619
7 com.apple.iTunes 0x000000010516908d 0x105164000 + 20621
2 com.apple.iTunes 0x00000001051683cb 0x105164000 + 17355
3 com.apple.iTunes 0x00000001055ded57 0x105164000 + 4697431
4 com.apple.iTunes 0x00000001055df486 0x105164000 + 4699270
5 com.apple.iTunes 0x000000010516908d 0x105164000 + 20621
6 com.apple.iTunes 0x00000001056907f0 0x105164000 + 5425136
7 com.apple.iTunes 0x000000010516908d 0x105164000 + 20621
2 com.apple.iTunes 0x0000000105168483 0x105164000 + 17539
2 com.apple.iTunes 0x0000000105168408 0x105164000 + 17416
3 com.apple.iTunes 0x00000001051ea40f 0x105164000 + 549903
4 com.apple.iTunes 0x00000001051ea3ad 0x105164000 + 549805
5 com.apple.iTunes 0x00000001051ea21a 0x105164000 + 549402
6 com.apple.iTunes 0x000000010516908d 0x105164000 + 20621
2 com.apple.iTunes 0x0000000105168483 0x105164000 + 17539
6 com.apple.iTunes 0x000000010517f403 0x105164000 + 111619
7 com.apple.iTunes 0x000000010516908d 0x105164000 + 20621
0x105164000 - 0x10680eff7 com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
0x106bec000 - 0x106c6cff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x106d1b000 - 0x107039fe7 com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x107128000 - 0x107454ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x10747a000 - 0x1074b1ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1074c3000 - 0x1074c3ff7 +com.tuneupmedia.iTuneUpVisualizer (2.4.0 - 2.4.0) <C5D43809-38A6-368A-AF58-B3A5B5C2531F> /Users/USER/Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle/Contents/MacOS/TuneUp Visualizer
0x1074ca000 - 0x1075a0fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1075bf000 - 0x107602ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x107b6a000 - 0x107b6dff7 com.apple.QuartzComposer.iTunesPlugIn (1.4 - 18) <08330444-D369-3B4F-AE16-8E48F771CEEB> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
Thanks in advance!Whilst I have not been able to fix the issue decribed above, despite subsequent experimenting with removing preference files, etc., I have now resolved the problem by restoring my machine to the most recent Time Machine backup. While the process took a few hours, it was quite easy and painless.
-
This is the message I get:
iTunes quit unexpectantly.
Process: iTunes [153]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-threadSorry for delay in responding. Hurricane Sandy caused a lot of damage here in NY. Just got power back, and slowly returning to normal.
here is the whole report:
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x014fcc5a __kill + 10
1 libSystem.B.dylib 0x014fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x0158f5a5 raise + 26
3 libSystem.B.dylib 0x015a56e4 abort + 93
4 libSystem.B.dylib 0x014a2575 free + 129
5 com.apple.security 0x01e23b11 Security::CssmDbAttributeData::deleteValues(Security::Allocator&) + 51
6 com.apple.security 0x01e23a9c Security::CssmAutoDbRecordAttributeData::clear() + 44
7 com.apple.security 0x01e23a56 Security::CssmAutoDbRecordAttributeData::~CssmAutoDbRecordAttributeData() + 18
8 com.apple.security 0x01e31154 Security::KeychainCore::KeychainImpl::makePrimaryKey(unsigned int, Security::CssmClient::DbUniqueRecord&) + 254
9 com.apple.security 0x01e30f0f Security::KeychainCore::KeychainImpl::item(unsigned int, Security::CssmClient::DbUniqueRecord&) + 87
10 com.apple.security 0x01e26989 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 1261
11 com.apple.security 0x01e67fde SecKeychainSearchCopyNext + 96
12 com.apple.iTunes 0x00009b7b 0x1000 + 35707
13 com.apple.iTunes 0x000093fd 0x1000 + 33789
14 com.apple.iTunes 0x00008e9b 0x1000 + 32411
15 com.apple.iTunes 0x00008956 0x1000 + 31062
16 com.apple.iTunes 0x000088f7 0x1000 + 30967
17 com.apple.iTunes 0x00008867 0x1000 + 30823
18 com.apple.Foundation 0x028b3db3 _nsnote_callback + 176
19 com.apple.CoreFoundation 0x03c04763 __CFXNotificationPost + 947
20 com.apple.CoreFoundation 0x03c0416a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x028a8c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x028b605d -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x03e5c511 -[NSApplication finishLaunching] + 493
24 com.apple.AppKit 0x03e5bf0d -[NSApplication run] + 79
25 com.apple.iTunes 0x00003caf 0x1000 + 11439
26 com.apple.iTunes 0x00003af9 0x1000 + 11001
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x014c2382 kevent + 10
1 libSystem.B.dylib 0x014c2a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x014c1f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x014c1cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x014c1781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x014c1412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x014c19a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x1e1c2d53 fdjkDSAFjklaf2s + 593011
1 com.apple.CoreFP 0x1e09f3d3 WIn9UJ86JKdV4dM + 586419
2 libSystem.B.dylib 0x014ba300 pthread_once + 82
3 com.apple.CoreFP 0x1eb04ca4 YlCJ3lg + 9085780
4 com.apple.CoreFP 0x1e010d2a WIn9UJ86JKdV4dM + 3082
5 com.apple.iTunes 0x00b03bf1 0x1000 + 11545585
6 com.apple.iTunes 0x00b0558c 0x1000 + 11552140
7 com.apple.iTunes 0x00b9be0c 0x1000 + 12168716
8 com.apple.iTunes 0x0000821a 0x1000 + 29210
9 com.apple.iTunes 0x00008124 0x1000 + 28964
10 com.apple.iTunes 0x009233b7 0x1000 + 9577399
11 libSystem.B.dylib 0x014c9259 _pthread_start + 345
12 libSystem.B.dylib 0x014c90de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x015a5693 ecx: 0xbffff02c edx: 0x014fcc5a
edi: 0x0b6c7000 esi: 0x00000002 ebp: 0xbffff048 esp: 0xbffff02c
ss: 0x0000001f efl: 0x00000286 eip: 0x014fcc5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0158f58b
Binary Images:
0x1000 - 0x1134fc3 com.apple.iTunes 10.7 (10.7) <3F47280A-51B8-A552-AE69-275A28427CF4> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1388000 - 0x140aff3 com.apple.iTunes.iPodUpdater 10.7 (10.7) <A183E0F9-7E18-CCA4-9CA1-F5A52D4078D6> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x143e000 - 0x1463ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x148b000 - 0x1492ff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x149b000 - 0x1642ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x16c4000 - 0x16d2fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x16d7000 - 0x16deff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x16e5000 - 0x16e5ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x16ed000 - 0x182afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x189a000 - 0x189bff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x18a0000 - 0x18a0ff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x18a3000 - 0x191dfff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x194f000 - 0x194fff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1957000 - 0x1994ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x19b1000 - 0x1a0eff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x1a2e000 - 0x1a3cff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x1a44000 - 0x1d3efef com.apple.QuickTime 7.6.6 (1790) <A5B2CDA8-47C9-F1AE-ED54-625B0FAB426F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x1dea000 - 0x2050ff7 com.apple.security 6.1.2 (55002) <A476227B-409D-A457-7D4D-A631A0B4AFDB> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x212d000 - 0x2498ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x2568000 - 0x256dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x2573000 - 0x2650fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x26a1000 - 0x26a1ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x26a4000 - 0x27e7fef com.apple.QTKit 7.7 (1790) <95F7C69A-1D24-A96A-E95D-1DF8CCD03FB3> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x289e000 - 0x2b0ffef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x2c1d000 - 0x2c1dff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x2c20000 - 0x2d48fe7 com.apple.WebKit 6534.57 (6534.57.2) <4CB86278-4657-3503-8042-074628222DF3> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x2df5000 - 0x2dfeff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x2e08000 - 0x30b6fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <5B18B308-DBB2-7133-DE56-494C2FA1848B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x3122000 - 0x32a4fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x3306000 - 0x3306ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x3309000 - 0x34ebfff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x35bd000 - 0x3899fe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x38bb000 - 0x38eefe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x38fb000 - 0x39c5fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x39dc000 - 0x3a1efe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x3a23000 - 0x3a8dfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x3ae8000 - 0x3b95fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
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0xb479000 - 0xb4d1fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0xb4fa000 - 0xb554fe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0xb583000 - 0xb5c1ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0xb5e4000 - 0xb5ecff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0xb5f6000 - 0xb606ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0xb611000 - 0xb656ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0xb679000 - 0xb67aff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x1dd5b000 - 0x1ef75ff7 com.apple.CoreFP 2.2.19 (2.2.19) <66E08C30-4E53-EAB6-E8D3-A3098624D1CA> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x64b00000 - 0x64b07ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 375.5 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5 -
When updating to itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.
1) The older version of Bonjour can not be removed. Contact your technical support group.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
Just tried to import a new CD into my iTunes music library, but get this error code "error occurred while converting file. You do not have the privilege to make changes"....any thoughts? Have not tried to change anything- only import CD ??
Do you have read& write permissions to your iTunes library?
See this thread: Re: "Error has occurred... You do not have the privilege to make changes." -
Itunes.exe is causing a runtime error of R034. How can i fix this?
iTunes.exe is causing a runtime error of R034. Using PC with Windows 7.0
Can anyone help me fix this problem? Cannot open itunes at all.First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?
http://support.apple.com/kb/ts3221
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Every time iTunes comes up on my computer it quits within a few seconds and the message reads," iTunes quit unexpectedly. They problem has been reported to apple. But it's been like this for weeks.
Is this AppleCare you are calling? If it is, you need to call back. They are there to help you with technical issues, specifically ones with your computer. Or, are you emailing iTunes customer service?
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Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?
I bought it in Thailand and am using it in Kenya.I have the same issue. How did you solve it?
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ITunes quits unexpectedly w/ iPod docked at registration page
Since the last few days, every single time I dock iPod (video 80 gb) and launch iTunes (7.4.2) i get a register your ipod page. This is a mystery as I thought it was already registered. Anyway, whether I say "register later" or register now, the next thing I do makes iTunes quit unexpectedly every time. Every single time.
I can't sync the iPod now, though I can use iTunes for store, music library etc.
I've searched far and wide for help.
One thing we have done since itunes/ipod last worked was updated all software and change ISP's adding DSL and a wireless network in the house. Could any of this affect iTunes/iPod?
thanks,
Jeff Glass
iMac G4
osx 10.3.9Ok so I finally got iTunes working. All I had to do was reinstall, but I was not connected to the internet at the time so I couldn't try to reinstall. Then when I do get connected to try an reinstall I got an error that iTunes.dmg could not mount| Device not configured. So, I had to delete the file Extensions.kextcache and the folder com.apple.kernelcaches, then reboot and now I'm up and running.
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I cannot open iTunes. Message "iTunes quit unexpectedly". It only opens for about 5 seconds where there is a message about restoring windows, which makes no sense. I have shut down, restarted, checked for software updates....I am not a techie, so simple answers please! I am running OS 10.7 (lion). Any help??
I get this massive error message:
Process: iTunes [1312]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6 (10.6)
Build Info: iTunes-10604001~1
Code Type: X86-64 (Native)
Parent Process: launchd [131]
Date/Time: 2012-03-20 21:27:33.128 -0400
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9
Interval Since Last Report: 66403 sec
Crashes Since Last Report: 38
Per-App Interval Since Last Report: 306 sec
Per-App Crashes Since Last Report: 38
Anonymous UUID: 8D7A6D13-598F-4133-96E0-626274E1B657
Crashed Thread: 13
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[1312]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
ETC. ETC. ETC......and on it goes.I am getting the very same error code. Have tried a few things and can't fix it. Any help would be greatly appreciated. THanks!
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