Itunes quits when i try to open a tvshow i purchased

working on windows vista with the service packs applied and all the updates... the shows i've downloaded from itunes will not play. well, once i got one to play, but other than that nothing.
i get the "itunes has stopped working" dialog... windows problem solver tells me that apple suggests updating the program... but it is the updated version and still nothing.
the videos are downloaded in a format that only itunes uses so i don't seem to have other options as to opening the files...
any ideas?
i'm trying to be leget in downloading and paying for all this content, but it seems like as often as not, i'm getting shafted on the content i download

Yep. Itunes up to date... quicktime up to date.
The file wont play in quicktime either.

Similar Messages

  • On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server."

    On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server."  It's on my laptop but when I play it there, it 'jerks' every couple of seconds.  How can I fix both these issues?  Thanks!!

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
    I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

  • Just installed itunes but when i try to open it this error message pops up: "apple application support required." I've tried uninstalling and reinstalling but nothing works

    Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works

    When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
    When you installed iTunes did you get any error messages?
    Anyway, on the face of it it may be worth trying a separate install of Apple application support.
    Uninstall iTunes again. Now open Apple Software update, assuming it is working.
    It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
    Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
    Before going on, can you get to this stage OK?
    One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures.

  • HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

    hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

    If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
    First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
    At the command prompt:
    Type %windir%\system32\msiexec.exe /unregister and hit enter.
    Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
    Restart the PC and try another reinstalll.

  • Mail unexpectedly quits when I try to open the Mail Application 4.5 and system is 10.6.8

    Mail unexpectedly quits when I try to open the Mail Application 4.5.
    Any ideas how to resolve this?
    I have tried the suggestions already given on Lists, and nothing has yet worked...

    10.6.8 is not Mountain Lion.
    How big is your hard drive, and how full is it?
    Did you happen to download any system cache cleaners?  Those can damage its ability to function.
    Have you tried repairing permissions?
    Is your data backed up?
    Is Spotlight indexed?
    Is the Mail trying to load an IMAP, POP or Exchange account?
    I've requested this thread be moved, no need to repost.

  • Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution

    Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution might be?

    Hi, oldcrow13.
    Thank you for the response.  Typically this error is caused by installing an older verison of iTunes than you had prior.  When you installed iTunes did you download the program directly from iTunes.com, or did you use an older copy of the program on your computer?  If you used an older version or are unsure, uninstall all the components one more time and download a new copy of iTunes via the link below. 
    iTunes for Windows
    http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com
    Jason H.

  • HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

    I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

    Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
    http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

  • Itunes crashes when i try to open it or open in safe mode

    For the last week or so, itunes has been crashing when I try to open it.  I've also tried opening in safe mode by holding down the shift and the control key and it never gets into safe mode, it still just quits.
    I need to sync my iphone, ipad, and ipod. Not to mention download material from the store.
    thanks,
    Joan

    Hi Lindseyeb!
    I have an article for you that can help you troubleshoot this installation of iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My Safari keeps quitting when i try to open it

    I was using Safari 8.0.2 on my Macbook Air 2013 (OS X Yosemite) and suddenly, safari quitted and subsequently when I try and open Safari, a message just pops up and says "Safari quit unexpectedly". There's an option that says "Reopen" but when I click that the exact same thing just happens. For a week i couldn't use Safari and even now I still cannot access Safari. Can somebody please help me thanks

    Genieo Adware is installed.  Removing it will help.
    If you have another browser installed, use it.
    If not, launch App store and get another  browser for temporary use.
    Remove it afterwards.
    1. Use  free  AdwareMedic by clicking “Download ” from here
        http://www.adwaremedic.com/index.php
        Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.
        Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
        “Quit AdwareMedic”.
                   or
        Remove the adware  manually  by following the “HowTo” from Apple.
        http://support.apple.com/en-us/HT203987
    2. Safari > Preferences > Extensions
         Turn those off and relaunch Safari to test .
         Turn those on one by one and test.
    3. Safari > Preferences >  Search > Search Engine :
        Select your preferred   search engine.
    4. Safari > Preferences > General > Homepage:
         Set your Homepage.

  • ITunes crashes when I try to open newly download version

    Hi. I downloaded the new iTunes update and when I try to open iTunes it Updates My iTunes Library and when it's 3/4ths of the way through updating iTunes freezes and then closes. What should I do.

    I figured this out. I deleted my old iTunes library archive/.xml files, then re-added everything and then when it froze one one particular song I removed that song and everything was fine. Rather tenuous and annoying way to fix this but sadly only way I could think of.

  • Safari quits when I try to open it. After some updates.

    when I try to open Safari it just quits. This started happening after installing some updates.
    also the dashboardclient is also not working and quits too.
    Luckily i have firefox and im using it to write this post.
    i need some help on how to solve this issue. Thank you.

    Is there any error message prior to the closing down?

  • Safari quits when I try to open it.

    When i try and open Safari on my Windows 7 PC, it will automatically close down. 
    I see the window open for a second and then it closes.  I've tried to uninstall and reinstall it but continue to have the same problem.

    Is there any error message prior to the closing down?

  • Itunes quits when I try to update

    My Itunes quits everytime I try to copy a song from my library to my IPod Nano.
    This did not happen prior to downloading the most recent version of itunes and updating my ipod with the latest updates.
    I have uninstalled and reinstalled the software...essentially done everything I can think of to fix this. The same thing is also happening to my boss who has a ThinkPad and a regular IPod, 20g (i don't know what generation, but she got it for christmast 2004)...
    HELP!
    Thanks
    Dell   Windows XP  

    I had the same problem.
    Get rid of your current version of iTunes and go back to what used to work for you (most likely 6.0.1). This solved my problem.
    You can get it at http://www.filehippo.com/download_itunes/

Maybe you are looking for

  • How do I search for a bookmark folder by name in Safari?

    How do I search for a particular bookmark folder in Mac Safari 7.06?  Since there seems to be no automated way to sort the folders (as in other browsers), in a long list of folders, a particular one can be hard to spot.  Yes yes, very similar to a pr

  • I like the Cloud

    I've been using Adobe software since 1995.  I'm among the 80% who really enjoys having access to more software today than I ever had before under the old perpetual licenses.    Do I use all of the Cloud software and services?  No, of course not.  But

  • No VISA Resources in Labview but all present in MAX

    Hi, I am unable to find any VISA resources from LabVIEW, however, all NI hardware is available and working in MAX. I have just installed a PCI-8433/2 as well as a NI PCI-8512 CAN/HS Card. As part of the installation I believe MAX was upgraded to vers

  • What are the *.mnu files that download with the Hewlett Packer instrument drivers?

    I have a  rather odd problem.  I ran a program on another machine and all works fine, but ported it to a vendor site and have only one issue that I can't seem to resolve.  I'm talking to several HP6632A DC Power Supplies, an HP 34401A and an HP8720C.

  • Sap Solution Manager 3.2 installation

    hi, i get the follow message ERROR      2006-08-18 14:11:55 [iaxxbrunas.cpp:269]            CIaRunAsUser::run_impl() MOS-01012  PROBLEM: '/oracle/sapmnt/SM1/exe/startsap all DVEBMGS00' returned with '8' which is not a defined as a success code. can a