Itunes quits when I try to update
My Itunes quits everytime I try to copy a song from my library to my IPod Nano.
This did not happen prior to downloading the most recent version of itunes and updating my ipod with the latest updates.
I have uninstalled and reinstalled the software...essentially done everything I can think of to fix this. The same thing is also happening to my boss who has a ThinkPad and a regular IPod, 20g (i don't know what generation, but she got it for christmast 2004)...
HELP!
Thanks
Dell Windows XP
I had the same problem.
Get rid of your current version of iTunes and go back to what used to work for you (most likely 6.0.1). This solved my problem.
You can get it at http://www.filehippo.com/download_itunes/
Similar Messages
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ITunes quitting when I try to update iPod
Hi! First post here ever. Been a Mac user for about 4 years.
I own an 5th Gen iPod Video of 30 GB. I'm getting around iTunes 7 and even though there are things I'm still getting used to; this is close to freaking me out.
I installed iTunes 7.0.1. When I connect the iPod, iTunes asks me if I want to download the new software available for my iPod. When I say to download and install and it connects me to the iPod update server, the screen says that iTunes is downloading the new software. Right then iTunes quits. I tried to just download the software, it quit. Then tried to cancel, and it also quitted. I didn't get any "iTunes quit unexpectedly" pop up window.
Nothing happens. Basically, I can't use iTunes when the iPod is connected and I can't get the new software for my iPod. On top of that, the iPod is not on the desktop.
I think my immediate response will be to return to the iTunes version that came with my iPod. But I'd like to get around this problem, so please, any help would be much appreciated.
~Ann
eMac G4 Mac OS X (10.4.1)is "bumping" an appropriate thing to do here or is that frowned upon
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ITunes quits when I try to update iPod software
I have the latest version of iTunes (7.6.2) and a fifth-generation iPod with software version 1.2.3. Every time I connect the iPod, iTunes asks me if I want to update it to 1.3. If I choose yes, it says "Extracting software..." and then just quits, as soon as the progress bar fills up. I've tried deleting the iPod software updates folder; that just makes it download the update, extract the software, then quit. I've tried restoring the iPod - whether I attempt with its current software or the new software, it does the same thing. "Extracting software..." then iTunes dies.
is "bumping" an appropriate thing to do here or is that frowned upon
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I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
My IPad says "cannot connect to iTunes store" when I try to update
My IPad says "cannot connect to iTunes store" when I try to update apps. How can I resolve this?
I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line. Nothing worked. What finally did was this. I held down an app until all started jiggling. Then I deleted one of the ones that needed updating. Then pushed the round button at the bottom of the iPad to stop the movement. Then went to the "Featured" section of the App Store. In the search box (top right corner) I typed in the name of the app I'd just deleted. When it pulled up, I chose "Install". Worked perfectly. I went through this process, one-by-one, until I got all of them done. Now, everything is updated.
Sure hope this helps you and hope this isn't the new norm for how to do updates. I used to just select "Update All", entered my password, and the updates started happening. -
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I recently updated iMovie and I kept trying to update my event/project library but everytime I try the application quits. It always quits when updating a particular file by the way.
Please help,
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I'm including the report error for help:
Process: iMovie [835]
Path: /Applications/iMovie.app/Contents/MacOS/iMovie
Identifier: com.apple.iMovieApp
Version: 10.0.7 (260562)
Build Info: iMovieX-26056002040000000~1
App Item ID: 408981434
App External ID: 811732053
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iMovie [835]
User ID: 501
Date/Time: 2015-03-28 15:33:57.030 +0000
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 695D7078-FC8B-FBDB-101B-3A6998293E01
Sleep/Wake UUID: 831B22D3-059B-4671-80BE-63D41F432BA0
Time Awake Since Boot: 11000 seconds
Time Since Wake: 5000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** -[NSDictionary initWithObjects:forKeys:]: count of objects (0) differs from count of keys (15)
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8ae1566c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff855c776e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8ad48ded -[NSDictionary initWithObjects:forKeys:] + 941
3 Foundation 0x00007fff8e98195c -[NSDictionary(NSDictionary) initWithCoder:] + 245
4 Foundation 0x00007fff8e95eee0 _decodeObjectBinary + 2872
5 Foundation 0x00007fff8e95e236 _decodeObject + 278
6 Flexo 0x000000010908a980 -[iMovieStubObj initWithCoder:] + 112
7 Flexo 0x000000010908b29e -[TitleEditItem initWithCoder:] + 46
8 Foundation 0x00007fff8e95eee0 _decodeObjectBinary + 2872
9 Foundation 0x00007fff8e95ffb1 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1871
10 Foundation 0x00007fff8e9601c5 -[NSArray(NSArray) initWithCoder:] + 200
11 Foundation 0x00007fff8e95eee0 _decodeObjectBinary + 2872
12 Foundation 0x00007fff8e95ffb1 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1871
13 Foundation 0x00007fff8e981932 -[NSDictionary(NSDictionary) initWithCoder:] + 203
14 Foundation 0x00007fff8e95eee0 _decodeObjectBinary + 2872
15 Foundation 0x00007fff8e95ffb1 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1871
16 Foundation 0x00007fff8e981932 -[NSDictionary(NSDictionary) initWithCoder:] + 203
17 Foundation 0x00007fff8e95eee0 _decodeObjectBinary + 2872
18 Foundation 0x00007fff8e95e236 _decodeObject + 278
19 Flexo 0x000000010907fc9e -[FFIMovieImporter initWithURL:sequence:event:] + 542
20 Flexo 0x000000010908033b +[FFIMovieImporter actionImportExternalReferencesInProject:sequence:defaultEvent:missingMedia:erro r:] + 139
21 Flexo 0x0000000109700f2d -[FFIMovieUpgrade upgradeSequenceAtURL:library:deleteOriginal:error:] + 829
22 Flexo 0x000000010970178c -[FFIMovieUpgrade upgradeLibrary:atLocation:options:error:] + 1820
23 Flexo 0x00000001097019c1 -[FFIMovieUpgrade upgradeLocation:options:error:] + 225
24 Flexo 0x0000000109701c6f +[FFIMovieUpgrade upgradeIMovieLibrariesWithOptions:error:] + 623
25 iMovie 0x0000000108297401 -[PEAppController importAlliMovieEvents:] + 353
26 libsystem_trace.dylib 0x00007fff91d2ecd7 _os_activity_initiate + 75
27 AppKit 0x00007fff85db5b71 -[NSApplication sendAction:to:from:] + 452
28 ProKit 0x0000000108650db1 -[NSProApplication sendAction:to:from:] + 101
29 Flexo 0x0000000108c2b3eb -[FFApplication sendAction:to:from:] + 347
30 AppKit 0x00007fff85dcfcbe -[NSMenuItem _corePerformAction] + 382
31 AppKit 0x00007fff85dcf9dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
32 libsystem_trace.dylib 0x00007fff91d2ecd7 _os_activity_initiate + 75
33 AppKit 0x00007fff85e1d4e0 -[NSMenu performActionForItemAtIndex:] + 131
34 AppKit 0x00007fff85e1d446 -[NSMenu _internalPerformActionForItemAtIndex:] + 35
35 AppKit 0x00007fff85e1d292 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 107
36 AppKit 0x00007fff85dc55db NSSLMMenuEventHandler + 724
37 HIToolbox 0x00007fff907b998c _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1260
38 HIToolbox 0x00007fff907b8dce _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 386
39 HIToolbox 0x00007fff907cd8f6 SendEventToEventTarget + 40
40 HIToolbox 0x00007fff90802f25 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 428
41 HIToolbox 0x00007fff9083664d SendMenuCommandWithContextAndModifiers + 59
42 HIToolbox 0x00007fff908365f4 SendMenuItemSelectedEvent + 188
43 HIToolbox 0x00007fff908364c6 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 96
44 HIToolbox 0x00007fff9083e071 _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 702
45 HIToolbox 0x00007fff9083dc5e _HandleMenuSelection2 + 446
46 AppKit 0x00007fff85d4b8be _NSHandleCarbonMenuEvent + 277
47 AppKit 0x00007fff85be72f0 _DPSNextEvent + 1843
48 AppKit 0x00007fff85be6730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
49 AppKit 0x00007fff85bda593 -[NSApplication run] + 594
50 ProKit 0x0000000108652555 NSProApplicationMain + 333
51 iMovie 0x00000001081b6a48 main + 2040
52 libdyld.dylib 0x00007fff87b015c9 start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff848cd286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff88ff1b53 abort + 129
2 com.apple.Flexo 0x00000001093e1ea2 FFApplicationHandleExceptionThatShouldNotBeIgnored + 498
3 com.apple.Flexo 0x0000000108c2b42d -[FFApplication sendAction:to:from:] + 413
4 com.apple.AppKit 0x00007fff85dcfcbe -[NSMenuItem _corePerformAction] + 382
5 com.apple.AppKit 0x00007fff85dcf9dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
6 libsystem_trace.dylib 0x00007fff91d2ecd7 _os_activity_initiate + 75
7 com.apple.AppKit 0x00007fff85e1d4e0 -[NSMenu performActionForItemAtIndex:] + 131
8 com.apple.AppKit 0x00007fff85e1d446 -[NSMenu _internalPerformActionForItemAtIndex:] + 35
9 com.apple.AppKit 0x00007fff85e1d292 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 107
10 com.apple.AppKit 0x00007fff85dc55db NSSLMMenuEventHandler + 724
11 com.apple.HIToolbox 0x00007fff907b998c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1260
12 com.apple.HIToolbox 0x00007fff907b8dce SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
13 com.apple.HIToolbox 0x00007fff907cd8f6 SendEventToEventTarget + 40
14 com.apple.HIToolbox 0x00007fff90802f25 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 428
15 com.apple.HIToolbox 0x00007fff9083664d SendMenuCommandWithContextAndModifiers + 59
16 com.apple.HIToolbox 0x00007fff908365f4 SendMenuItemSelectedEvent + 188
17 com.apple.HIToolbox 0x00007fff908364c6 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
18 com.apple.HIToolbox 0x00007fff9083e071 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 702
19 com.apple.HIToolbox 0x00007fff9083dc5e _HandleMenuSelection2 + 446
20 com.apple.AppKit 0x00007fff85d4b8be _NSHandleCarbonMenuEvent + 277
21 com.apple.AppKit 0x00007fff85be72f0 _DPSNextEvent + 1843
22 com.apple.AppKit 0x00007fff85be6730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
23 com.apple.AppKit 0x00007fff85bda593 -[NSApplication run] + 594
24 com.apple.prokit 0x0000000108652555 NSProApplicationMain + 333
25 com.apple.iMovieApp 0x00000001081b6a48 main + 2040
26 libdyld.dylib 0x00007fff87b015c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff848ce232 kevent64 + 10
1 libdispatch.dylib 0x00007fff884faa6a _dispatch_mgr_thread + 52
Thread 2:: com.apple.ProGL.object-deletion
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.progl.framework 0x000000010a9ad8d3 (anonymous namespace)::threadFunc(void*) + 71
2 com.apple.procore.framework 0x00000001084786ef PCThread::startup(void*) + 29
3 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff848c84de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff848c764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ad25b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ad24ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ad24858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff8addaef1 CFRunLoopRun + 97
6 com.apple.AOSKit 0x00007fff897413a0 -[AOSConfig listenForSystemEvents:] + 335
7 com.apple.Foundation 0x00007fff8e9af90a __NSThread__main__ + 1345
8 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff848c84de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff848c764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ad25b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ad24ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ad24858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff86b8fc80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8e9af90a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff848cd3fa __select + 10
1 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 6:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e981190 -[NSCondition waitUntilDate:] + 343
2 com.apple.Foundation 0x00007fff8e977048 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
3 com.apple.proapps.MIO 0x000000010a476a44 -[PluginLockPair scanPaths] + 180
4 com.apple.Foundation 0x00007fff8e9af90a __NSThread__main__ + 1345
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 7:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e981190 -[NSCondition waitUntilDate:] + 343
2 com.apple.Foundation 0x00007fff8e977048 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
3 com.apple.proapps.MIO 0x000000010a476a44 -[PluginLockPair scanPaths] + 180
4 com.apple.Foundation 0x00007fff8e9af90a __NSThread__main__ + 1345
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 8:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e981190 -[NSCondition waitUntilDate:] + 343
2 com.apple.Foundation 0x00007fff8e977048 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
3 com.apple.proapps.MIO 0x000000010a476a44 -[PluginLockPair scanPaths] + 180
4 com.apple.Foundation 0x00007fff8e9af90a __NSThread__main__ + 1345
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 9:: com.apple.dvdplayback-DDPTask
0 libsystem_kernel.dylib 0x00007fff848c851a semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x00000001358e6937 semaphore_wait(viona_semaphore_t*) + 39
2 com.apple.AVCHDPlugin 0x00000001358f216a WinPortServer::ProcessMessages() + 90
3 com.apple.AVCHDPlugin 0x00000001358a2588 0x135840000 + 402824
4 com.apple.AVCHDPlugin 0x00000001358e6f02 ST20Thread::Run(PThreadRunParams*) + 34
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
Thread 10:: com.apple.helium-texture-finish
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2d17fa TextureDeleteQueue::threadLoop() + 202
2 com.apple.Helium.HeliumRender 0x000000010c2d162d textureFinishThread(void*) + 29
3 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 11:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 12:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 13:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 14:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 15:: com.apple.helium.rq.gpu-ru0.vs0
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27a443 HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 339
3 com.apple.Helium.HeliumRender 0x000000010c27093b HGRenderExecUnit::RunLoop() + 251
4 com.apple.Helium.HeliumRender 0x000000010c27082e StartRenderExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 16:: com.apple.helium.rq.gpu-ru1.vs0
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27a443 HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 339
3 com.apple.Helium.HeliumRender 0x000000010c27093b HGRenderExecUnit::RunLoop() + 251
4 com.apple.Helium.HeliumRender 0x000000010c27082e StartRenderExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 17:: com.apple.helium.rq.gpu-cu2.vs0
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27a443 HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 339
3 com.apple.Helium.HeliumRender 0x000000010c27093b HGRenderExecUnit::RunLoop() + 251
4 com.apple.Helium.HeliumRender 0x000000010c27082e StartRenderExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 18:: com.apple.helium.rq.pbo-rbu0.vs0
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27d0d0 HGRenderQueue::GetPBOReadbackJob(HGPBOReadbackExecUnit*, HGPBOReadbackJob**) + 80
3 com.apple.Helium.HeliumRender 0x000000010c26fcda HGPBOReadbackExecUnit::RunLoop() + 170
4 com.apple.Helium.HeliumRender 0x000000010c26fc1e StartPBOExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 19:: com.apple.helium.rq.pbo-rbu1.vs0
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27d0d0 HGRenderQueue::GetPBOReadbackJob(HGPBOReadbackExecUnit*, HGPBOReadbackJob**) + 80
3 com.apple.Helium.HeliumRender 0x000000010c26fcda HGPBOReadbackExecUnit::RunLoop() + 170
4 com.apple.Helium.HeliumRender 0x000000010c26fc1e StartPBOExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 20:: com.apple.helium.rq.pbo-rbu2.vs0
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27d0d0 HGRenderQueue::GetPBOReadbackJob(HGPBOReadbackExecUnit*, HGPBOReadbackJob**) + 80
3 com.apple.Helium.HeliumRender 0x000000010c26fcda HGPBOReadbackExecUnit::RunLoop() + 170
4 com.apple.Helium.HeliumRender 0x000000010c26fc1e StartPBOExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 21:: com.apple.coremedia.scheduledfileio
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.CoreMedia.ProAppsSupport 0x00000001085dac37 WaitOnCondition + 11
2 com.apple.CoreMedia.ProAppsSupport 0x00000001085daa4b FigSemaphoreWaitRelative + 133
3 com.apple.CoreMedia.ProAppsSupport 0x00000001085d5d0e FigScheduledFileIOThread + 141
4 com.apple.CoreMedia.ProAppsSupport 0x00000001085db58b figThreadMain + 382
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 22:: com.apple.CoreAnimation.CAOpenGLLayer
0 libsystem_kernel.dylib 0x00007fff848c84de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff848c764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ad25b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ad24ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ad24858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff8addaef1 CFRunLoopRun + 97
6 com.apple.QuartzCore 0x00007fff8918e260 CAOpenGLLayer_render_thread(void*) + 162
7 com.apple.QuartzCore 0x00007fff890489ee thread_fun + 25
8 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 23:: com.apple.flexo.player-render (playback)
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e9ad619 -[NSCondition wait] + 237
2 com.apple.Flexo 0x0000000108b9be6d -[FFSharedLock _readLock:] + 221
3 com.apple.Flexo 0x0000000108a73a47 -[FFPlayer readLockSequence] + 151
4 com.apple.Flexo 0x0000000108a5c775 -[FFPlayer _generateOverlayTextures:pmrMsg:] + 85
5 com.apple.Flexo 0x0000000108a679ea -[FFPlayer _renderVideo] + 10090
6 com.apple.Flexo 0x0000000108a698f4 -[FFPlayer idle] + 196
7 com.apple.Flexo 0x0000000108a51628 -[FFPlayer playerRenderThreadMain:] + 296
8 com.apple.Foundation 0x00007fff8e9af90a __NSThread__main__ + 1345
9 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 24:: com.apple.flexo.time-rate-change-controller
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Flexo 0x0000000108a4fbb3 TimeRateChangeController::threadFunction() + 115
2 com.apple.Flexo 0x0000000108a7578c TimeRateChangeController::thread_routine(void*) + 60
3 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff848c84de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff848c764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ad25b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ad24ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ad24858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff85d4a33b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 26:: BGTask: FFThumbnailGenerator Dispatch queue: NSOperationQueue 0x600001629300 :: NSOperation 0x61800034dcb0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e9ad619 -[NSCondition wait] + 237
2 com.apple.Flexo 0x0000000108b9be6d -[FFSharedLock _readLock:] + 221
3 com.apple.Flexo 0x000000010904e0d5 -[FFThumbnailGenerator _backgroundTask:onTask:] + 645
4 com.apple.Flexo 0x00000001093e1ebc FFApplicationHandleExceptionThatShouldNotBeIgnoredInBlock + 12
5 com.apple.Flexo 0x0000000108b950dd -[FFBackgroundTask main] + 333
6 com.apple.Foundation 0x00007fff8e94f32c -[__NSOperationInternal _start:] + 653
7 com.apple.Foundation 0x00007fff8e94ef33 __NSOQSchedule_f + 184
8 libdispatch.dylib 0x00007fff884f7c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff884fb365 _dispatch_queue_drain + 1100
10 libdispatch.dylib 0x00007fff884fcecc _dispatch_queue_invoke + 202
11 libdispatch.dylib 0x00007fff884fa6b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x00007fff88508fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff90c12637 _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 28:: Dispatch queue: com.apple.flexo.ffe.pencq
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e9ad619 -[NSCondition wait] + 237
2 com.apple.Flexo 0x0000000108b9be6d -[FFSharedLock _readLock:] + 221
3 com.apple.Flexo 0x0000000108aef084 -[FFEffect _videoStreamClosedInternal:] + 68
4 com.apple.Flexo 0x0000000108aef2f9 -[FFEffect _processEffectsNeedingVideoStreamClose:] + 425
5 libdispatch.dylib 0x00007fff884fc323 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff884f7c13 _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff884fb365 _dispatch_queue_drain + 1100
8 libdispatch.dylib 0x00007fff884fcecc _dispatch_queue_invoke + 202
9 libdispatch.dylib 0x00007fff884fa6b7 _dispatch_root_queue_drain + 463
10 libdispatch.dylib 0x00007fff88508fe4 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff90c12637 _pthread_wqthread + 729
12 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 30:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff848cd48a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff89012e50 usleep + 54
2 com.apple.AppKit 0x00007fff85df7763 -[NSUIHeartBeat _heartBeatThread:] + 2376
3 com.apple.Foundation 0x00007fff8e9af90a __NSThread__main__ + 1345
4 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 31:: Dispatch queue: NSOperationQueue 0x600000a2ba80 :: NSOperation 0x6180008c02a0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e9ad619 -[NSCondition wait] + 237
2 com.apple.Flexo 0x0000000108b9be6d -[FFSharedLock _readLock:] + 221
3 com.apple.Flexo 0x0000000109216c28 -[FFMediaRepSyncRequest _syncMediaRepsByFileName:URLs:error:] + 984
4 com.apple.Flexo 0x00000001092170ed -[FFMediaRepSyncRequest main] + 237
5 com.apple.Flexo 0x0000000108e6f820 -[FFMediaEventSyncRequest main] + 64
6 com.apple.Foundation 0x00007fff8e94f32c -[__NSOperationInternal _start:] + 653
7 com.apple.Foundation 0x00007fff8e94ef33 __NSOQSchedule_f + 184
8 libdispatch.dylib 0x00007fff884f7c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff884fb365 _dispatch_queue_drain + 1100
10 libdispatch.dylib 0x00007fff884fcecc _dispatch_queue_invoke + 202
11 libdispatch.dylib 0x00007fff884fa6b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x00007fff88508fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff90c12637 _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 34:: com.apple.flexo.optimizeAndAnalyze Dispatch queue: NSOperationQueue 0x618000c2f880 :: NSOperation 0x618000334be0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Foundation 0x00007fff8e9ad619 -[NSCondition wait] + 237
2 com.apple.Flexo 0x0000000108b9be6d -[FFSharedLock _readLock:] + 221
3 com.apple.Flexo 0x00000001092b82a2 -[FFAnalyzeAndOptimizeController analyzeAndOptimizeClipBackgroundThread:onTask:] + 162
4 com.apple.Flexo 0x00000001093e1ebc FFApplicationHandleExceptionThatShouldNotBeIgnoredInBlock + 12
5 com.apple.Flexo 0x0000000108b950dd -[FFBackgroundTask main] + 333
6 com.apple.Foundation 0x00007fff8e94f32c -[__NSOperationInternal _start:] + 653
7 com.apple.Foundation 0x00007fff8e94ef33 __NSOQSchedule_f + 184
8 libdispatch.dylib 0x00007fff884f7c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff884fb365 _dispatch_queue_drain + 1100
10 libdispatch.dylib 0x00007fff884fcecc _dispatch_queue_invoke + 202
11 libdispatch.dylib 0x00007fff884fa6b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x00007fff88508fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff90c12637 _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 39:: com.apple.helium.rq.cpu-ru3
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27a443 HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 339
3 com.apple.Helium.HeliumRender 0x000000010c27093b HGRenderExecUnit::RunLoop() + 251
4 com.apple.Helium.HeliumRender 0x000000010c27082e StartRenderExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 40:: com.apple.helium.rq.cpu-ru4
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27a443 HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 339
3 com.apple.Helium.HeliumRender 0x000000010c27093b HGRenderExecUnit::RunLoop() + 251
4 com.apple.Helium.HeliumRender 0x000000010c27082e StartRenderExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 41:: com.apple.helium.rq.cpu-ru5
0 libsystem_kernel.dylib 0x00007fff848cd136 __psynch_cvwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c31fb03 HGSynchronizable::Wait() + 51
2 com.apple.Helium.HeliumRender 0x000000010c27a443 HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 339
3 com.apple.Helium.HeliumRender 0x000000010c27093b HGRenderExecUnit::RunLoop() + 251
4 com.apple.Helium.HeliumRender 0x000000010c27082e StartRenderExecUnitFunc(void*) + 14
5 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 42:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 43:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 44:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 45:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 46:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 47:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 48:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 49:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff848cd166 __psynch_mutexwait + 10
1 com.apple.Helium.HeliumRender 0x000000010c2e6b81 hg_pthread_loop(void*) + 113
2 libsystem_pthread.dylib 0x00007fff90c12268 _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff90c121e5 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff90c1041d thread_start + 13
Thread 50:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 51:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 52:
0 libsystem_kernel.dylib 0x00007fff848cd94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90c1040d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff57a51568 rdx: 0x0000000000000000
rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff57a51590 rsp: 0x00007fff57a51568
r8: 0x0000600005475700 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff855ba0c0 r13: 0x00000001082d784f r14: 0x00007fff76757300 r15: 0x00006000018fb380
rip: 0x00007fff848cd286 rfl: 0x0000000000000206 cr2: 0x00007fff75400fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x1081ad000 - 0x108318fff com.apple.iMovieApp (10.0.7 - 260562) <4500D4DE-95DF-3612-A85B-94C28CE4CA26> /Applications/iMovie.app/Contents/MacOS/iMovie
0x108412000 - 0x10843ffff com.apple.iTunesLibrary (12.1 - 12.1.0.50) <E3BB68BE-6C57-3593-81F4-AD95BADE2E48> /Library/Frameworks/iTunesLibrary.framework/Versions/A/iTunesLibrary
0x10845b000 - 0x108550ff7 com.apple.procore.framework (4.0.2 - 25764.7.40) <B319B227-7D47-308E-BF6D-1B3FA012D90F> /Applications/iMovie.app/Contents/Frameworks/ProCore.framework/Versions/A/ProCo re
0x1085b8000 - 0x108601fff com.apple.CoreMedia.ProAppsSupport (1.0 - 1273.26) <AEA2C59F-3C59-392D-9802-222B5ED74450> /Applications/iMovie.app/Contents/Frameworks/CoreMedia.framework/Versions/A/Cor eMedia
0x108636000 - 0x108890ff7 com.apple.prokit (8.0 - 5056) <E6374B62-6376-31F9-A093-A4C1DF0EEA62> /Applications/iMovie.app/Contents/Frameworks/ProKit.framework/Versions/A/ProKit
0x108a0e000 - 0x109c49fff com.apple.Flexo (1.0.0 - 26056.2.40) <B54FC225-DD70-3502-9E25-AB4731184D6E> /Applications/iMovie.app/Contents/Frameworks/Flexo.framework/Versions/A/Flexo
0x10a447000 - 0x10a515ff7 com.apple.proapps.MIO (2.0 - 25764.7.40) <9360C8FA-C33B-34AD-8A3D-2D287A057BB7> /Applications/iMovie.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
0x10a589000 - 0x10a5daff7 com.apple.pro.sharedstudio (1.0 - 26035.7.40) <916C6201-C71D-37CA-8DDE-F0E45FB32370> /Applications/iMovie.app/Contents/Frameworks/StudioSharedResources.framework/Ve rsions/A/StudioSharedResources
0x10a63d000 - 0x10a7b3fff com.apple.TLKit (1.0 - 25942.4.40) <C82BAF84-693A-3719-ABCC-A3052DF1BA5A> /Applications/iMovie.app/Contents/Frameworks/TLKit.framework/Versions/A/TLKit
0x10a86e000 - 0x10a90eff7 com.apple.LunaKit (1.0 - 25965.2.40) <9B400F2A-6F5B-3CFD-AB61-E7A98F6BDA0F> /Applications/iMovie.app/Contents/Frameworks/LunaKit.framework/Versions/A/LunaK it
0x10a99a000 - 0x10a99afff com.apple.IOPlatformPluginFamily (1.0 - 1) <1E338811-EEE7-3EC7-8035-70CDFF698297> /System/Library/PrivateFrameworks/IOPlatformPluginFamily.framework/Versions/A/I OPlatformPluginFamily
0x10a9a3000 - 0x10a9daff7 com.apple.progl.framework (1.0 - 25764.7.40) <EEF57460-30DB-301B-95A6-BBA2662C26E3> /Applications/iMovie.app/Contents/Frameworks/ProGL.framework/Versions/A/ProGL
0x10aa09000 - 0x10aaf6ff7 com.apple.ProAppsFxSupport (4.0.0 - 25764.7.40) <1373526E-AC37-34B7-8F68-D7B202B648C3> /Applications/iMovie.app/Contents/Frameworks/ProAppsFxSupport.framework/Version s/A/ProAppsFxSupport
0x10ad41000 - 0x10ae81fff com.apple.prochannel.framework (4.0.2 - 25764.7.40) <CE22E57B-0D45-3B19-8EED-DFB259205DC7> /Applications/iMovie.app/Contents/Frameworks/ProChannel.framework/Versions/A/Pr oChannel
0x10af89000 - 0x10afa6ff7 com.apple.DeepSkyLite (0.6 - 25764.7.40) <5D006D26-A05A-33B4-8022-8B669B24026D> /Applications/iMovie.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/DeepSkyLite.framework/Versions/A/DeepSkyLite
0x10afbd000 - 0x10b40bfe7 com.apple.VideoToolbox.ProAppsSupport (1.0 - 1273.26) <3E5B35D6-F74F-3F26-BC69-CBEF19968968> /Applications/iMovie.app/Contents/Frameworks/VideoToolbox.framework/Versions/A/ VideoToolbox
0x10b469000 - 0x10b785fff com.apple.MediaToolbox.ProAppsSupport (1.0 - 1273.26) <E953C0EF-2B21-31AB-9839-8138D2039B60> /Applications/iMovie.app/Contents/Frameworks/MediaToolbox.framework/Versions/A/ MediaToolbox
0x10b833000 - 0x10b833fff com.apple.Helium (3.1.0 - 25920.1.40) <5781F906-D5EF-3FF5-AD2B-77527588F682> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
0x10b838000 - 0x10b8a8fff com.apple.proinspector.framework (4.0.2 - 25764.7.40) <24EF2D48-1118-3BD2-B742-FD62A9AAF7CC> /Applications/iMovie.app/Contents/Frameworks/ProInspector.framework/Versions/A/ ProInspector
0x10b906000 - 0x10b92dff7 com.apple.audio.CoreAudioKit (1.6.6 - 1.6.6) <B355479D-7CBE-3142-80EA-4FD3CCCC56FE> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x10b949000 - 0x10b990fff com.apple.proshapes.framework (1.0 - 25764.7.40) <A3491A63-8BE9-36A9-9F39-2785BE71CEDA> /Applications/iMovie.app/Contents/Frameworks/ProShapes.framework/Versions/A/Pro Shapes
0x10b9ca000 - 0x10b9caff5 +cl_kernels (???) <47C06ECD-AA10-4205-9102-922AC7C0B554> cl_kernels
0x10b9ce000 - 0x10bac6ff7 com.apple.proosc.framework (3.1.0 - 25911.6.40) <D1A0145B-A0A1-3FAA-84E3-678E40A20AE5> /Applications/iMovie.app/Contents/Frameworks/ProOSC.framework/Versions/A/ProOSC
0x10bb27000 - 0x10bf57ff7 com.apple.vision.FaceCoreEmbedded (3.1.1 - 3.1.1) <7A1E0994-A034-36D8-8706-D530D9C91020> /Applications/iMovie.app/Contents/Frameworks/Flexo.framework/Versions/A/Framewo rks/FaceCoreEmbedded.framework/Versions/A/FaceCoreEmbedded
0x10c16d000 - 0x10c16dfef +cl_kernels (???) <D1B0B484-9F07-40CA-81D3-7BC052448FDF> cl_kernels
0x10c172000 - 0x10c1e6fff com.apple.procurveeditor.framework (3.1.0 - 25764.7.40) <08541A4D-FD78-39BE-928F-34C55B74F5D7> /Applications/iMovie.app/Contents/Frameworks/ProCurveEditor.framework/Versions/ A/ProCurveEditor
0x10c235000 - 0x10c248ff7 com.apple.TLKEventDispatcher (1.0 - 25942.4.40) <2D0E2B38-CFAA-3768-83E7-DC2DF20F5C26> /Applications/iMovie.app/Contents/Frameworks/TLKEventDispatcher.framework/Versi ons/A/TLKEventDispatcher
0x10c259000 - 0x10c4cafff com.apple.Helium.HeliumRender (2.1.0 - 25920.1.40) <32E744FD-AB15-36EE-A3CC-075BA31C4FAE> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumRender.framework/Versions/A/HeliumRender
0x10c574000 - 0x10c622ff7 com.apple.Helium.Heliumfilters (2.1.0 - 25920.1.40) <988F5F3D-593C-30BB-9D5C-C190A6542E08> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumFilters.framework/Versions/A/HeliumFilters
0x10c97a000 - 0x10cbd7fff com.apple.Helium.HeliumSensoCore (2.0.2 - 25920.1.40) <7F4A2407-0CAF-39DA-BF9E-FACF65FE846D> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumSensoCore.framework/Versions/A/HeliumSensoCore
0x10cc4a000 - 0x10cc4bff7 com.apple.Helium.HeliumSenso (2.0.2 - 25920.1.40) <B95B9102-C295-3680-8583-B885A76FABBE> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumSenso.framework/Versions/A/HeliumSenso
0x10cc54000 - 0x10cc7ffff com.apple.FWAVC (501.47 - 47) <3581E968-1642-32C0-AEA6-0A50412766D3> /System/Library/PrivateFrameworks/FWAVC.framework/Versions/A/FWAVC
0x10cc9a000 - 0x10cca9ff7 com.apple.PluginManager (1.7.4 - 25764.7.40) <81852698-3AB2-3C8E-BA11-CA8FA52693BC> /Applications/iMovie.app/Contents/Frameworks/PluginManager.framework/Versions/B /PluginManager
0x10ccb9000 - 0x10ccd8ff7 com.apple.fxplugframework (2.4 - 25764.7.40) <AAC93A45-9613-3471-8965-3CD90FC908B2> /Applications/iMovie.app/Contents/Frameworks/FxPlug.framework/Versions/A/FxPlug
0x10cf75000 - 0x10cf8aff7 com.apple.iMovieQCPlugIns (1.1 - 26056.2.40) <CDBAA5B7-9E20-3D34-87B8-61DBFEC49BE7> /Applications/iMovie.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns /iMovieQCPlugIns.plugin/Contents/MacOS/iMovieQCPlugIns
0x10cff5000 - 0x10cff5ffe +cl_kernels (???) <6E347075-ABD6-4481-8B7B-87514659197E> cl_kernels
0x10ebe4000 - 0x10ebe4fef +cl_kernels (???) <D1B0B484-9F07-40CA-81D3-7BC052448FDF> cl_kernels
0x10ec14000 - 0x10ec60fff com.apple.CoreMediaIO.FCPX.Lion (407.0 - 4562) <6E6E4D14-4238-36BE-9D23-24980F638BEF> /Applications/iMovie.app/Contents/Frameworks/CoreMediaIO.framework/Versions/Cur rent/CoreMediaIO
0x10edc7000 - 0x10eec1ff7 com.apple.AppleGVAFramework (8.2.10 - 8.2.10) <5D2AB117-A0F8-3EE1-B6CE-3571AE2C1057> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x10f017000 - 0x10f01cff7 com.apple.qmaster.swamp (4.1.3 - 4.1.3) <21DDBCF3-E822-3F12-B9A8-BC9260382F0F> /Applications/iMovie.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Conte nts/Frameworks/Qmaster.framework/Versions/A/Qmaster
0x10f020000 - 0x10f02bfff com.apple.compressor.MediaServerAPI (4.1.3 - 4.1.3) <7AF5CD03-83FA-36A6-9D18-5F538D6DB165> /Applications/iMovie.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Conte nts/Frameworks/MediaServerAPI.framework/Versions/A/MediaServerAPI
0x10f036000 - 0x10f045fff com.apple.compressor.StompUtil (4.1.3 - 4.1.3) <3B7C578E-D8CD-307F-A36RichlandBruce wrote:
When I try to update Keynote app I am told MacBook software must be updated but MacBook software updater says it's up to date.
Yes your MBA is up to date as far as Lion is concerned... But Keynote requires you Upgrade to Mavericks
Keynote for Mac = Compatibility: OS X 10.9 or later
From https://itunes.apple.com/app/keynote/id409183694?mt=12&ls=1
MAVERICKS... http://www.apple.com/osx/how-to-upgrade/
Question: How much RAM is in your MBA ? -
K, well it says that there is a 3194 error everytime i try to update my iphone on itunes or restore it. I have tried pretty much all the things on the list from here and it is still not working. When I try to update my itunes it says i have a update but then after it tells me to update my phone to iOS 5.1.1 and then here comes the 3194 error again. Please somebody help
to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194
-
Cannot connect to iTunes store when I try to update apps...why?
When I try to update my apps, it says cannot connect to iTunes store. Why and how do I fix this?
Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...
it seems to pick up South Africa and the UK - in fact I have set up an alternative UK apple ID so I suppose it sees my ipad, checks my "accounts" and constructs the note accordingly? Weird.
It would have been REALLY helpful to have a clear indication of content availability when setting up the South African account. I have found the several places where the experts explain how to work around this problem with fake US addresses and voucher payments. I don't want to do that.
I have to say that my limited experience with iTunes and Apple over three years (previously on PC/Windows) is way below what I would expect from Apple inc ... this incident must have wasted four hours of my life ... -
My iPad can't connect to iTunes Store when I try to update or purchase apps?
When I try to update my apps I keep getting a message that says "cannot connect to iTunes Store" and I can't seem to sort it out. Why?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
TS1702 Why does my iphone say "cannot connect to iTunes store" when I try to update my apps?
When I try to update my apps on my iphone4, I press "update," then put in my password; it keeps coming back saying "Cannot connect to iTunes store." Is anyone else having this problem?
Try here:
Can't connect to the iTunes Store
Go to Settings>General>Time&Date and make sure it is set to automatic
Try change the DNS to Google's 8.8.8.8 -
ITunes quits when I try to watch downloaded TV shows
My iTunes quits each time I try to play any episode of the TV shows I've downloaded. I've rebuilt disk permissions, restarted my computer, deleted the shows and re-downloaded them - done the basic tricks that usually solve the issues my computer is confronted with. I purchased my MacBook Pro from Apple in August 2012, and haven't had any problems of this nature until today. It's not refurbished or pre-owned. I've been able to watch these shows before, and it's only today that they suddenly force quit - and, when I scroll in iTunes, there's a distortion midway down the screen. I downloaded a software update today, and I'm wondering if that could be the cause of these issues, although it wasn't an iTunes update. I'm baffled, and since I'm currently in a small European town (sans Apple store) I'm loath to use my precious phone minutes to call Apple. I wondered whether any of you have had similar problems, or tips for procedures I ought to try.
Thanks!
-RoseUpdate: I opened iTunes in Safe mode and got this message: "This movie requires QuickTime, which is not supported by this version of iTunes." I've searched past forums and have tried to open iTunes in 32-bit mode, but it still crashes when I try to play a show.
-
My IPod/Itunes CRASHES when i try to update every time!?
I try to update or even restore but both times after restarts and everything else.. all it will do is say Unknown error
It takes forever to "do" before it gets the error and the do not disconnect message dissapears as soon as it starts "updating." It says cannot be updated. An unknown error (1417) occurred. After that my ipod is gone from the Itunes sidtab and won't come back unless i disconnect ipod and turn restart Itunes. *shoots self* It's drivin me nuts plz someone help if possible. Thanks.
-JasonSome people have had success trying the fix mentioned here.
Error 1417/1418.
Could you also take some time to pass some information for the Apple Engineers? Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
1. What error code are you seeing?
2. When are you seeing it (restoring or updating your iPod)?
3. Which iPod do you have?
4. What version of Windows do you have?
5. What Windows service pack do you have installed? -
Itunes quits when i try to access ipod
I'm running an old machine with 10.4, and I bought a 2005 20 gb ipod on ebay and the ipod shows up in itunes and on the desktop, syncs up, but if I try to access it through itunes (ie if I click on a playlist) itunes immediately quits and "ejects" the ipod. I restored it but and have got all my music on it but now i can't even restore it without itunes quitting first. I just downloaded and installed the new itunes. whats up? many thanks
is "bumping" an appropriate thing to do here or is that frowned upon
-
ITunes quits when I try to print.
Hello all,
While trying to answer an earlier post in here, I decided to test first before posting.
I selected a playlist then selected "print" - iTunes crashed / quit.
I restarted everything tried the same play list and down it went again.
Restarted once more and this time selected a different playlist - No crash!
Any suggestions will be met with the customary offers of Gold, Wine, Racing cars etc etc.
Regards
IanHere's the crash log from an attempt to print. Like others have said, I don't get to the point where I have an opportunity to print to PDF. I've applied the QT 7.0.2 update and have reinstalled iTunes and the 10.4.2 update with no effect.
Date/Time: 2005-09-07 20:48:33.345 -0700
OS Version: 10.4.2 (Build 8C46)
Report Version: 3
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [92]
Version: 5.0 (5.0)
Build Version: 2
Project Name: iTunes
Source Version: 5003400
PID: 723
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc0000002
Thread 0 Crashed:
0 <<00000000>> 0xffff8ab8 __memcpy + 792 (cpu_capabilities.h:189)
1 ...ple.CoreServices.CarbonCore 0x90b29c20 CSMemPtrToHand + 92
2 ...ple.CoreServices.CarbonCore 0x90b29ba4 PtrToHand + 20
3 com.apple.iTunes 0x00192964 0x1000 + 1644900
4 com.apple.iTunes 0x004131bc 0x1000 + 4268476
5 com.apple.iTunes 0x0040a808 0x1000 + 4233224
6 com.apple.iTunes 0x00409f4c 0x1000 + 4230988
7 com.apple.iTunes 0x0040f79c 0x1000 + 4253596
8 com.apple.iTunes 0x00544ca0 0x1000 + 5520544
9 com.apple.iTunes 0x00544324 0x1000 + 5518116
10 com.apple.iTunes 0x00546308 0x1000 + 5526280
11 com.apple.iTunes 0x0054609c 0x1000 + 5525660
12 com.apple.iTunes 0x00543efc 0x1000 + 5517052
13 com.apple.iTunes 0x00411adc 0x1000 + 4262620
14 com.apple.iTunes 0x0040f4fc 0x1000 + 4252924
15 com.apple.iTunes 0x00544ca0 0x1000 + 5520544
16 com.apple.iTunes 0x00544324 0x1000 + 5518116
17 com.apple.iTunes 0x00546308 0x1000 + 5526280
18 com.apple.iTunes 0x0054609c 0x1000 + 5525660
19 com.apple.iTunes 0x00543efc 0x1000 + 5517052
20 com.apple.iTunes 0x00411adc 0x1000 + 4262620
21 com.apple.iTunes 0x0040ebac 0x1000 + 4250540
22 com.apple.iTunes 0x00408fa0 0x1000 + 4226976
23 com.apple.iTunes 0x004077d4 0x1000 + 4220884
24 com.apple.iTunes 0x00407248 0x1000 + 4219464
25 com.apple.iTunes 0x00406dc4 0x1000 + 4218308
26 com.apple.iTunes 0x0026fe94 0x1000 + 2551444
27 com.apple.iTunes 0x0026eac8 0x1000 + 2546376
28 com.apple.iTunes 0x0022fd48 0x1000 + 2288968
29 com.apple.iTunes 0x0022fe68 0x1000 + 2289256
30 com.apple.iTunes 0x002a8da4 0x1000 + 2784676
31 com.apple.iTunes 0x003ca36c 0x1000 + 3969900
32 com.apple.iTunes 0x003c97e8 0x1000 + 3966952
33 com.apple.iTunes 0x002a450c 0x1000 + 2766092
34 com.apple.iTunes 0x003c90e0 0x1000 + 3965152
35 com.apple.iTunes 0x000051d8 0x1000 + 16856
36 com.apple.iTunes 0x0000507c 0x1000 + 16508
Thread 1:
0 libSystem.B.dylib 0x90056418 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900723b0 pthreadcond_timedwait_relativenp + 592
2 ...ple.CoreServices.CarbonCore 0x90b6c728 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90b6c57c AsyncFileThread(void*) + 56
4 libSystem.B.dylib 0x9002c3d4 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000a778 machmsgtrap + 8
1 libSystem.B.dylib 0x9000a6bc mach_msg + 60
2 com.apple.CoreFoundation 0x9074b338 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9074ac3c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x9075a09c CFRunLoopRun + 52
5 com.apple.iTunes 0x003121d4 0x1000 + 3215828
6 libSystem.B.dylib 0x9002c3d4 pthreadbody + 96
Thread 0 cra
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