ITunes quits when I try to watch downloaded TV shows

My iTunes quits each time I try to play any episode of the TV shows I've downloaded. I've rebuilt disk permissions, restarted my computer, deleted the shows and re-downloaded them - done the basic tricks that usually solve the issues my computer is confronted with. I purchased my MacBook Pro from Apple in August 2012, and haven't had any problems of this nature until today. It's not refurbished or pre-owned. I've been able to watch these shows before, and it's only today that they suddenly force quit - and, when I scroll in iTunes, there's a distortion midway down the screen. I downloaded a software update today, and I'm wondering if that could be the cause of these issues, although it wasn't an iTunes update. I'm baffled, and since I'm currently in a small European town (sans Apple store) I'm loath to use my precious phone minutes to call Apple. I wondered whether any of you have had similar problems, or tips for procedures I ought to try.
Thanks!
-Rose

Update: I opened iTunes in Safe mode and got this message: "This movie requires QuickTime, which is not supported by this version of iTunes." I've searched past forums and have tried to open iTunes in 32-bit mode, but it still crashes when I try to play a show.

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    Path: /Applications/Videos.app/Videos
    Identifier: Videos
    Version: ??? (???)
    Code Type: ARM (Native)
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    Exception Type: EXC_CRASH (SIGABRT)
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    Thread 0 name: Dispatch queue: com.apple.main-thread
    Thread 0:
    0 CoreFoundation 0x37c6eb7c 0x37c61000 + 56188
    1 CoreFoundation 0x37c95e34 0x37c61000 + 216628
    2 QuartzCore 0x3731616e 0x3730d000 + 37230
    3 QuartzCore 0x373160de 0x3730d000 + 37086
    4 UIKit 0x317e0552 0x317bf000 + 136530
    5 UIKit 0x317e02b0 0x317bf000 + 135856
    6 UIKit 0x317e0118 0x317bf000 + 135448
    7 UIKit 0x317e0096 0x317bf000 + 135318
    8 iPodUI 0x3058a3f4 0x304e1000 + 693236
    9 iPodUI 0x3052f87a 0x304e1000 + 321658
    10 iPodUI 0x30512d34 0x304e1000 + 204084
    11 iPodUI 0x30513ab0 0x304e1000 + 207536
    12 iPodUI 0x30514876 0x304e1000 + 211062
    13 iPodUI 0x305133c2 0x304e1000 + 205762
    14 iPodUI 0x3054d672 0x304e1000 + 444018
    15 UIKit 0x318229c4 0x317bf000 + 408004
    16 UIKit 0x31821aa2 0x317bf000 + 404130
    17 UIKit 0x318a2fc0 0x317bf000 + 933824
    18 UIKit 0x318ef51e 0x317bf000 + 1246494
    19 iPodUI 0x3054ca40 0x304e1000 + 440896
    20 UIKit 0x318046ae 0x317bf000 + 284334
    21 UIKit 0x3185faea 0x317bf000 + 658154
    22 UIKit 0x31820d1a 0x317bf000 + 400666
    23 UIKit 0x31820a6a 0x317bf000 + 399978
    24 UIKit 0x31820784 0x317bf000 + 399236
    25 UIKit 0x318204f8 0x317bf000 + 398584
    26 UIKit 0x317d7814 0x317bf000 + 100372
    27 UIKit 0x317d760e 0x317bf000 + 99854
    28 UIKit 0x3181f976 0x317bf000 + 395638
    29 UIKit 0x3181f220 0x317bf000 + 393760
    30 UIKit 0x3180795c 0x317bf000 + 297308
    31 UIKit 0x31806f4c 0x317bf000 + 294732
    32 UIKit 0x31806e0c 0x317bf000 + 294412
    33 UIKit 0x317c5d22 0x317bf000 + 27938
    34 CoreFoundation 0x37c79224 0x37c61000 + 98852
    35 QuartzCore 0x3731337a 0x3730d000 + 25466
    36 QuartzCore 0x37312f92 0x3730d000 + 24466
    37 QuartzCore 0x37317114 0x3730d000 + 41236
    38 QuartzCore 0x37316e50 0x3730d000 + 40528
    39 QuartzCore 0x3730ed7e 0x3730d000 + 7550
    40 CoreFoundation 0x37ceeb44 0x37c61000 + 580420
    41 CoreFoundation 0x37cecd80 0x37c61000 + 572800
    42 CoreFoundation 0x37ced0da 0x37c61000 + 573658
    43 CoreFoundation 0x37c704d6 0x37c61000 + 62678
    44 CoreFoundation 0x37c7039e 0x37c61000 + 62366
    45 GraphicsServices 0x37a47fc6 0x37a44000 + 16326
    46 UIKit 0x317f073c 0x317bf000 + 202556
    47 Videos 0x0006338e 0x56000 + 54158
    48 Videos 0x000580f0 0x56000 + 8432
    Thread 1 name: Dispatch queue: com.apple.libdispatch-manager
    Thread 1:
    0 libsystem_kernel.dylib 0x3036b3b4 0x3036a000 + 5044
    1 libdispatch.dylib 0x308d6f74 0x308d3000 + 16244
    2 libdispatch.dylib 0x308d6c92 0x308d3000 + 15506
    Thread 2 name: Dispatch queue: com.apple.MusicLibrary.background
    Thread 2 Crashed:
    0 libsystem_kernel.dylib 0x3037b32c 0x3036a000 + 70444
    1 libsystem_c.dylib 0x3781cf54 0x377cf000 + 319316
    2 libsystem_c.dylib 0x37815fe4 0x377cf000 + 290788
    3 libc++abi.dylib 0x30277f64 0x30271000 + 28516
    4 libc++abi.dylib 0x30275346 0x30271000 + 17222
    5 libobjc.A.dylib 0x378662dc 0x3785d000 + 37596
    6 libc++abi.dylib 0x302753be 0x30271000 + 17342
    7 libc++abi.dylib 0x3027544a 0x30271000 + 17482
    8 libc++abi.dylib 0x3027681e 0x30271000 + 22558
    9 libobjc.A.dylib 0x3786622e 0x3785d000 + 37422
    10 MediaPlayer 0x34d312dc 0x34c9e000 + 602844
    11 MediaPlayer 0x34d2f926 0x34c9e000 + 596262
    12 MediaPlayer 0x34d2d244 0x34c9e000 + 586308
    13 libdispatch.dylib 0x308d3d4e 0x308d3000 + 3406
    14 libdispatch.dylib 0x308d6890 0x308d3000 + 14480
    15 libsystem_c.dylib 0x377d91c8 0x377cf000 + 41416
    16 libsystem_c.dylib 0x377d909c 0x377cf000 + 41116
    Thread 3 name: WebThread
    Thread 3:
    0 libsystem_kernel.dylib 0x3036b010 0x3036a000 + 4112
    1 libsystem_kernel.dylib 0x3036b206 0x3036a000 + 4614
    2 CoreFoundation 0x37cee41c 0x37c61000 + 578588
    3 CoreFoundation 0x37ced154 0x37c61000 + 573780
    4 CoreFoundation 0x37c704d6 0x37c61000 + 62678
    5 CoreFoundation 0x37c7039e 0x37c61000 + 62366
    6 WebCore 0x32747128 0x3269f000 + 688424
    7 libsystem_c.dylib 0x377dec16 0x377cf000 + 64534
    8 libsystem_c.dylib 0x377dead0 0x377cf000 + 64208
    Thread 4:
    0 libsystem_kernel.dylib 0x3037bcd4 0x3036a000 + 72916
    1 libsystem_c.dylib 0x377d930a 0x377cf000 + 41738
    2 libsystem_c.dylib 0x377d909c 0x377cf000 + 41116
    Thread 5:
    0 libsystem_kernel.dylib 0x3037bcd4 0x3036a000 + 72916
    1 libsystem_c.dylib 0x377d930a 0x377cf000 + 41738
    2 libsystem_c.dylib 0x377d909c 0x377cf000 + 41116
    Thread 6:
    0 libsystem_kernel.dylib 0x3037bcd4 0x3036a000 + 72916
    1 libsystem_c.dylib 0x377d930a 0x377cf000 + 41738
    2 libsystem_c.dylib 0x377d909c 0x377cf000 + 41116
    Thread 7:
    0 libsystem_kernel.dylib 0x3037bcd4 0x3036a000 + 72916
    1 libsystem_c.dylib 0x377d930a 0x377cf000 + 41738
    2 libsystem_c.dylib 0x377d909c 0x377cf000 + 41116
    Thread 8:
    0 libsystem_kernel.dylib 0x3037bcd4 0x3036a000 + 72916
    1 libsystem_c.dylib 0x377d930a 0x377cf000 + 41738
    2 libsystem_c.dylib 0x377d909c 0x377cf000 + 41116
    Thread 9 name: com.apple.coremedia.player.async
    Thread 9:
    0 libsystem_kernel.dylib 0x3037b068 0x3036a000 + 69736
    1 libsystem_c.dylib 0x377def2e 0x377cf000 + 65326
    2 libsystem_c.dylib 0x377decaa 0x377cf000 + 64682
    3 CoreMedia 0x355d7000 0x355d4000 + 12288
    4 MediaToolbox 0x33e9cfba 0x33e99000 + 16314
    5 CoreMedia 0x355f6bc6 0x355d4000 + 142278
    6 libsystem_c.dylib 0x377dec16 0x377cf000 + 64534
    7 libsystem_c.dylib 0x377dead0 0x377cf000 + 64208
    Thread 2 crashed with ARM Thread State:
    r0: 0x00000000 r1: 0x00000000 r2: 0x00000001 r3: 0x00000000
    r4: 0x00000006 r5: 0x2ffb3000 r6: 0x00000002 r7: 0x2ffb2cf8
    r8: 0x00000000 r9: 0x00000000 r10: 0x0018d890 r11: 0x0d669820
    ip: 0x00000148 sp: 0x2ffb2cec lr: 0x3781cf5b pc: 0x3037b32c
    cpsr: 0x00000010
    Binary Images:
    0x56000 - 0x67fff +Videos armv7 /Applications/Videos.app/Videos
    0x2fe55000 - 0x2fe76fff dyld armv7 /usr/lib/dyld
    0x30271000 - 0x30278fff libc++abi.dylib armv7 /usr/lib/libc++abi.dylib
    0x30279000 - 0x302c2fff libc++.1.dylib armv7 /usr/lib/libc++.1.dylib
    0x30335000 - 0x30337fff MobileInstallation armv7 <4ccf76f0e6cb3cd7b4e0087c2f284a1d> /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallati on
    0x30338000 - 0x30338fff libkeymgr.dylib armv7 <791bb8b832943b2392c0c35228f52e09> /usr/lib/system/libkeymgr.dylib
    0x3036a000 - 0x30380fff libsystem_kernel.dylib armv7/usr/lib/system/libsystem_kernel.dylib
    0x30381000 - 0x3038dfff libCRFSuite.dylib armv7/usr/lib/libCRFSuite.dylib
    0x30391000 - 0x303a2fff libxpc.dylib armv7 <7d49e385ee5d3e7eb08d06525abd6435> /usr/lib/system/libxpc.dylib
    0x303cd000 - 0x3049dfff WebKit armv7 <74661b1bf4613aafb827bfe0134ed92b> /System/Library/PrivateFrameworks/WebKit.framework/WebKit
    0x304e1000 - 0x305cffff iPodUI armv7/System/Library/PrivateFrameworks/iPodUI.framework/iPodUI
    0x305e1000 - 0x305e4fff libsystem_network.dylib armv7/usr/lib/system/libsystem_network.dylib
    0x306e3000 - 0x3079efff AVFoundation armv7/System/Library/Frameworks/AVFoundation.framework/AVFoundation
    0x3079f000 - 0x307abfff libz.1.dylib armv7 /usr/lib/libz.1.dylib
    0x307ac000 - 0x307affff libmacho.dylib armv7 <3237bc9c109e3354bc4b38b957243f31> /usr/lib/system/libmacho.dylib
    0x307b0000 - 0x307f3fff libcommonCrypto.dylib armv7/usr/lib/system/libcommonCrypto.dylib
    0x307f9000 - 0x307fafff libsystem_blocks.dylib armv7 <4bb9797771d037879bec814fe750d86d> /usr/lib/system/libsystem_blocks.dylib
    0x307fb000 - 0x3087afff libsqlite3.dylib armv7 /usr/lib/libsqlite3.dylib
    0x308b9000 - 0x308c6fff libbsm.0.dylib armv7 /usr/lib/libbsm.0.dylib
    0x308c7000 - 0x308cdfff libnotify.dylib armv7 <1e374857ac68370095ddbafe94f021a1> /usr/lib/system/libnotify.dylib
    0x308d3000 - 0x308e9fff libdispatch.dylib armv7/usr/lib/system/libdispatch.dylib
    0x30904000 - 0x30908fff libcache.dylib armv7 <4511f0ec5b713636aaade7245a12553c> /usr/lib/system/libcache.dylib
    0x30914000 - 0x30917fff CaptiveNetwork armv7/System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
    0x3091a000 - 0x30955fff libCGFreetype.A.dylib armv7 <753daf497ca736739a30126661a522f1> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCGFreetype.A.dyl ib
    0x30956000 - 0x3095bfff SyncedDefaults armv7 <61dcfe339534339d97339297ca8d68af> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
    0x309ae000 - 0x309affff libdyld.dylib armv7 /usr/lib/system/libdyld.dylib
    0x309bb000 - 0x309d1fff DictionaryServices armv7 <5bbab664f97932a79a1566fda3a4383e> /System/Library/PrivateFrameworks/DictionaryServices.framework/DictionaryServic es
    0x30a7c000 - 0x30a8bfff OpenGLES armv7 <6d1afb451f50310895ec59864739e781> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
    0x30a94000 - 0x30a94fff liblangid.dylib armv7 <342170169bf232a0888912f5ef97112d> /usr/lib/liblangid.dylib
    0x31221000 - 0x3126afff AddressBook armv7 <0a858565acd03f28a1bc69a650b64a7b> /System/Library/Frameworks/AddressBook.framework/AddressBook
    0x3126b000 - 0x3126bfff vecLib armv7 <106ef8294b0d3c2d89e9230527846227> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vec Lib
    0x31280000 - 0x31281fff libremovefile.dylib armv7 <9c8cee9652453241ac1fc99eab05c40a> /usr/lib/system/libremovefile.dylib
    0x31339000 - 0x3133dfff libAccessibility.dylib armv7/usr/lib/libAccessibility.dylib
    0x317bf000 - 0x31c58fff UIKit armv7 <97b527cd6fba35c6bb39263e0f362223> /System/Library/Frameworks/UIKit.framework/UIKit
    0x3221a000 - 0x3221bfff libsystem_sandbox.dylib armv7/usr/lib/system/libsystem_sandbox.dylib
    0x3221c000 - 0x32273fff CoreAudio armv7 <2e4975a2156e328585f2a478e80704fc> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
    0x324d4000 - 0x324d9fff libsystem_dnssd.dylib armv7 <4d8b38f1cb603f0d8af78c56c485f05a> /usr/lib/system/libsystem_dnssd.dylib
    0x324da000 - 0x324e9fff GenerationalStorage armv7/System/Library/PrivateFrameworks/GenerationalStorage.framework/Generation alStorage
    0x3252a000 - 0x3257bfff CoreText armv7 <23150093d39b393e9bc5f8230176df47> /System/Library/Frameworks/CoreText.framework/CoreText
    0x3258e000 - 0x325fefff CoreImage armv7/System/Library/Frameworks/CoreImage.framework/CoreImage
    0x325ff000 - 0x32602fff libcompiler_rt.dylib armv7 <414332f9a55238bab2cbec323e0fc8da> /usr/lib/system/libcompiler_rt.dylib
    0x32615000 - 0x3261bfff MobileIcons armv7 <2f4c13053206306996726629b0b7eb01> /System/Library/PrivateFrameworks/MobileIcons.framework/MobileIcons
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    0x3269f000 - 0x32e56fff WebCore armv7 <7137e0ea008f3a3e8ae9e57f96d34d1d> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
    0x32e69000 - 0x32ec4fff StoreServices armv7 <1463a9f90fbd3d349544cf016e1ddd46> /System/Library/PrivateFrameworks/StoreServices.framework/StoreServices
    0x32ecd000 - 0x32ed6fff libMobileGestalt.dylib armv7/usr/lib/libMobileGestalt.dylib
    0x32f91000 - 0x32fb0fff libSystem.B.dylib armv7 <31a0ffbb18bf3a28b46fd286733e7d9f> /usr/lib/libSystem.B.dylib
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    0x332c9000 - 0x332cdfff libGFXShared.dylib armv7 <0a36fb9d60a43479943bafb2f81313b1> /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
    0x332ce000 - 0x33397fff Celestial armv7/System/Library/PrivateFrameworks/Celestial.framework/Celestial
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    0x33d13000 - 0x33d14fff libdnsinfo.dylib armv7/usr/lib/system/libdnsinfo.dylib
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    0x33da7000 - 0x33df1fff libvDSP.dylib armv7/System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framewor k/libvDSP.dylib
    0x33e99000 - 0x340f3fff MediaToolbox armv7/System/Library/PrivateFrameworks/MediaToolbox.framework/MediaToolbox
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    0x34aa1000 - 0x34be6fff CoreGraphics armv7 <641fb6e558f239588a8bd05dbefff99a> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
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    0x35cf0000 - 0x35d3bfff CoreLocation armv7/System/Library/Frameworks/CoreLocation.framework/CoreLocation
    0x35d74000 - 0x35e98fff JavaScriptCore armv7 <24ff2747b3973aecb9c37960eba5ff4d> /System/Library/PrivateFrameworks/JavaScriptCore.framework/JavaScriptCore
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    0x36110000 - 0x36135fff OpenCL armv7/System/Library/PrivateFrameworks/OpenCL.framework/OpenCL
    0x36136000 - 0x36136fff libgcc_s.1.dylib armv7 <69d8dab7388b33d38b30708fd6b6a340> /usr/lib/libgcc_s.1.dylib
    0x3613e000 - 0x36149fff AccountSettings armv7 <090bb6a4f97433089b5cabc6a40c619a> /System/Library/PrivateFrameworks/AccountSettings.framework/AccountSettings
    0x3614a000 - 0x3614afff libunwind.dylib armv7/usr/lib/system/libunwind.dylib
    0x3614b000 - 0x3618bfff libGLImage.dylib armv7 <9440420d838a382caa175399d74a5044> /System/Library/Frameworks/OpenGLES.framework/libGLImage.dylib
    0x3618c000 - 0x3627afff libiconv.2.dylib armv7 <6e858938edb93162ba8cf25702f08b16> /usr/lib/libiconv.2.dylib
    0x3638b000 - 0x36395fff libvMisc.dylib armv7/System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framewor k/libvMisc.dylib
    0x36396000 - 0x36470fff vImage armv7 <42a5e58ff1b9350cad90de36bd3ceb09> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/vIm age
    0x36471000 - 0x36542fff HomeSharing armv7/System/Library/PrivateFrameworks/HomeSharing.framework/HomeSharing
    0x3655e000 - 0x3671afff ImageIO armv7/System/Library/Frameworks/ImageIO.framework/ImageIO
    0x3671b000 - 0x367c7fff MediaControlSender armv7 <4c0982b21ecf35aead8e0bef55d842b0> /System/Library/PrivateFrameworks/MediaControlSender.framework/MediaControlSend er
    0x36880000 - 0x36885fff CrashReporterSupport armv7/System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashRepo rterSupport
    0x36cdb000 - 0x36cdffff IOSurface armv7 <0f003f50b18e3dbf87607d819e0ac6b9> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface
    0x36d4f000 - 0x37293fff FaceCoreLight armv7/System/Library/PrivateFrameworks/FaceCoreLight.framework/FaceCoreLight
    0x3730d000 - 0x373fdfff QuartzCore armv7/System/Library/Frameworks/QuartzCore.framework/QuartzCore
    0x37545000 - 0x37582fff IOKit armv7/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x3777f000 - 0x37794fff libresolv.9.dylib armv7 <97d6ebbb53ae3e0480f51771c9665613> /usr/lib/libresolv.9.dylib
    0x377ab000 - 0x377cefff Bom armv7 <0e6087f75a81345ea81751197ccb712c> /System/Library/PrivateFrameworks/Bom.framework/Bom
    0x377cf000 - 0x3785cfff libsystem_c.dylib armv7 <1707c3cf3c5b3045af4bed38ff8420a6> /usr/lib/system/libsystem_c.dylib
    0x3785d000 - 0x37923fff libobjc.A.dylib armv7 /usr/lib/libobjc.A.dylib
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    0x379b0000 - 0x379b6fff liblaunch.dylib armv7 <09f21c3e774c30b1aab1b56c2d6efbc3> /usr/lib/system/liblaunch.dylib
    0x379f0000 - 0x379fcfff CoreVideo armv7 <474c89eb09fe3464851a20d76052341b> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
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    0x37a44000 - 0x37a4ffff GraphicsServices armv7 <4ec745ffb2e039faab4b39a30268f707> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
    0x37aa0000 - 0x37b19fff ProofReader armv7 <09d057676f6837cd9e7a735444b67e77> /System/Library/PrivateFrameworks/ProofReader.framework/ProofReader
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    0x37c61000 - 0x37d78fff CoreFoundation armv7/System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
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    0x37e33000 - 0x37e7dfff CoreTelephony armv7 <1f4cacb552533c948122cb180f4192b3> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
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