ITunes Radio Ads

I just got iTunes radio on my work laptop. I pay for iTunes match, I am still getting ads. I am signed in with my Apple ID, I do not have any music or anything else configured just downloaded iTunes for the radio on my laptop. Any ideas why I am still getting adds even though I am signed in and have iTunes Match.
Thank you

Hey ADiNozzo,
Thanks for the question. I understand you are experiencing ads with iTunes Radio even though you are an iTunes Match subscriber. Let’s check to make sure iTunes Match is enabled on your work laptop. If it is already enabled, try disabling and re-enabling it:
Common questions about iTunes Radio
http://support.apple.com/kb/TS5181
iTunes Match subscribers: To remove ads from iTunes Radio, you must turn on this service in Settings > Music on your iOS device or choose Store > Turn On iTunes Match in iTunes on your Mac or PC.
Thanks,
Matt M.

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My iTunes radio continues to play ads even though I have an iTunes Match subscription, which is enabled on all my devices. Just doesn't seem to recognise it. What's going on?!

An older post said to login to your account within itunes; go to account information; then disable icloud and ping. Since I'm also on 10.6.8 there is no "disable iCloud" option. So this is what I did (and it worked) - from the Account page within iTunes Store (must be logged in):
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3. Under "Settings" I turned off "Recommendations and Ping Postings".
I don't know which step - #2 or #3 actually made that login prompt no longer appear, but it doesn't so I'm happy.
Also, I had already disabled "Download updates automatically" in system preferences (and that didn't fix the iTunes problem). Note that I had that disabled that before I updated to 10.6.8 and the 10.6.8 re-enabled it. Not related, just mentioning in case that box needs to be unchecked too.
Other things you can try are in this Reset Warnings tip in this iTunes Windows thread (I didn't try it since the above worked for me):
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My laptop just update to the new iTunes. The online radio plays minimized in the background. However, now all video ads pop up and takes front row center to show me the stupid ad. I am trying to type a paper and this thing takes over.
Anyone knows how to disable this? Else I will be downgrading and blocking iTunes form ever upgrading via Host file. However, I prefer not to do that since future iOS programs won't sync with old iTunes.
Is apple really making me choose between obtrusive ads vs their products? Cause if that is the case, I don't see the point in buying iOS devices if I will need the new iTunes that has this annoyance.
<Edited By Host>

I have the same issue....over 25K songs so iMatch is disabled. I think I am finally at the point where I am going to drop match. No sense in paying for it if I get only get 10% of the benefits and 100% of the hassle.
Any tunes added since it maxed is not seen on other devices. Since it is maxed on my iMac I get iTunes radio ads.
Even though it says my iTunes Match is screwed, most of the content from iTunes Radio is from my personal library with only 1 in 10 songs being something I don't own.
It feels as if iTunes Match and Radio are for people with almost no personal music collection, or their entire collection was purchased from iTunes. Either way it falls short of the hopes I and many others had for it.
I would gladly pay a few bucks more to have iTunes Match work correctly. And Apple has had plenty of time to design, test and implement a solution for users with large collections, yet no solution has appeared. iTunes Radio, being so heavily dependent on my iTunes collection (based on the music it generates), seems to not be much of a bargin considering that I pay for it AND get ads.
Considering the iWorks update debaucle, Apple seems to be dissapointing a lot of people these days. While I still love my Apple hardware and OSX, I can't help but be greatly dissappointed in their lack of attention to detail and their recent all-hype approach to delivering on the software side. They have the money and resources to build extrodinary software, yet they seem to make an effort to deliver what most would consider great products from Microsoft, but sub-standard from Apple.

Why is the iTunes Radio advertisement showing? I'm using the iTunes Match though.

I joined the itunes match last April. It will be expired on next April.
Until now, the itunes radio ads haven't been showed up while using the itunes match.
But Since last week, I listen the ads on the radio like Nissan and so on.
How do I remove the ads on the radio?

This message from William M. is the answer to our problem.
William M.
Re: radio in itunes
Jan 7, 2013 4:48 PM (in response to grcorey)
I'm also using ver. 11.0.1 and have Radio, so it's not a version bug.
Have you deleted the iTunes pref files? Close iTunes and go to your user Library->Preferences. Unless you've changed your OS to do this, the Library folder is invisible in the newer versions of OS X. Open a Finder window, and while holding down the Option key, click on Go in the top menu bar. You'll see your Library there, so click on it and go to the Preferences folder. If you're viewing preferences alphabetically, scroll down to com.apple.iTunes. Delete anything that has those words in the file name (there will probably be about 6 of them). No worry; this won't hurt anything. When you re-open iTunes, new pref files will be created.
Now, since you just entered this topic and weren't a part of the original discussion, I was assuming that your reply was to say that you weren't seeing any Radio option in iTunes. That's what I'm trying to assist with here.
Re-open iTunes and see if anything is improved. If not, can you post a screen shot of your iTunes window?

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I have the Itunes match but am getting radio ads after upgrading. How do I get the Itunes radio to play ad-free again?

Hello fortcoins,
It may help to turn iTunes Match off, then back on.
Windows: While holding down the shift key, choose Store > Turn Off iTunes Match.
Turn iTunes Match on by selecting Store > Turn On iTunes Match.
How to troubleshoot iTunes Match
http://support.apple.com/en-us/TS4054
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Allen

I bought iTunes Match; nonetheless, on iTunes Radio I routinely get ads. Apple says that with iTunes Match one should not get ads. Whaddup?

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Requiring Match to be switched on, even though we have paid, to get ad free Radio can be costly. Why?
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HT204406 Why am I hearing ads on iTunes Radio? I subscribe to iTunes Match. Can Apple fix this?

I've been hearing ads when listening to iTunes Radio on my laptop (Windows 7, iTunes 12.0.1.26). I subscribe to iTunes Match. With one of the iTunes updates, the ads came back for some reason. Is there an option that I'm missing to turn off the ads? I had everything working before the update to iTunes 12.
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- In iTunes, Store/View Account navigate to the Account Information section
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I have an iTunes match subscription. I was listening to iTunes Radio on my Apple TV via AirPlay from my iPad and I was surpirsed to hear an ad. I thought if I had an iTunes match subscription I would not hear ads.
--Linda

It was not turned on. I just did that now so I will see if this resolves the problem. I will be glad when the update for the AppleTV comes out so I can listen directly from AppleTV.

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I'm putting this here as opposed to itunes because it only stared after the appletv update today. I am playing itunes radio and using the appletv as additional speakers with the imac. i am getting ads, even though i am subscribed to match. i made sure match was on, on the appletv but im still getting ads. anyone else seeing this or have a solution?
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itunes match on the iphone *****. So I have to enable this and corrupt my entire music collection to get ad free itunes radio. That is insanity. Time for a total refund for itunes match. Not worth it and not what was advertised.
Pandora is honest with their subscriptions and plays better music matches anyway. Good by ituens radio. Too bad I can't remove it from ym phone.

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Disregard. Found the other thread and seem to have fixed it.

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G

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